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Added 12 mins ago
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Branded Retail Account Manager
Propelis
Toronto, ON
- $30 to $40 CAD / hour
- Full-time
About Propelis: Propelis is a portfolio of global marketing services and technology companies with a combined legacy of 150+ years, 2,000+ clients, 9,000 employees, and operations across 30…
Added 12 mins ago
1
Infrastructure Architect
123Dentist
Toronto, ON
- $150,000 to $175,000 CAD / year
- Full-time
Team: Technology Services (Information Technology)
Added 12 mins ago
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Branded Retail Account Manager
SGS & Co
Toronto, ON
- $30 to $40 CAD / hour
- Full-time
About Propelis: Propelis is a portfolio of global marketing services and technology companies with a combined legacy of 150+ years, 2,000+ clients, 9,000 employees, and operations across 30…
Added 12 mins ago
M
Branded Retail Account Manager
Marks
Toronto, ON
- $30 to $40 CAD / hour
- Full-time
About Propelis: Propelis is a portfolio of global marketing services and technology companies with a combined legacy of 150+ years, 2,000+ clients, 9,000 employees, and operations across 30…
Added 12 mins ago
1
Senior Manager, Clinic IT Services
123Dentist
Toronto, ON
- $150,000 to $175,000 CAD / year
- Full-time
Job Title: Senior Manager, Clinic IT Services
Added 12 mins ago
S
Senior Manager, Non-Financial Risk and Operational Risk Oversight, Control & Support Functions
Scotiabank
Toronto, ON
- Full-time
The Senior Manager, Non-Financial Risk and Operational Risk Oversight will contribute to the overall success of Global Risk Management Corporate & Support Function (CSF) NonFinancial Risk…
Added 12 mins ago
T
Senior Manager, Business Banking Advisory - Tangerine
Tangerine
Toronto, ON
- Full-time
Reporting to the Director, Product, Platform and Proposition, Tangerine Business, the Senior Manager will define the Business Advice strategy, value proposition, roadmap and delivery model.…
Added 12 mins ago
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Manager, Product Owner
Scotiabank
Toronto, ON
- Full-time
Job Title: Manager, Product Owner, RESL Technology
Added 12 mins ago
ME
Band Manager
MNP Executive Search & Professional Recruitment
BC · Rose Prairie, BC
- Full-time
The Band Manager is a key member of the executive leadership team and is responsible for the successful leadership and general management of the organization according to the vision,…
Added 12 mins ago
PP
Aseptic Training Specialist
Pillar5 Pharma Inc.
Arnprior, ON
- $105,000 to $115,000 CAD / year
- Full-time
This is an individual contributor role with no direct reports, reporting to the Aseptic Manufacturing Training Manager. As a technical subject matter expert, you will support training…
Added 12 mins ago
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Client Service Associate, BMO Nesbitt Burns
BMO
Calgary, AB
- Full-time
Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of…
Added 12 mins ago
DC
Full Time Truck Driver Class 5
Diabetes Canada / National Diabetes Trust
Dartmouth, NS
- Full-time
Reporting to the Operations Manager, this critical role will work a 40-hour work week, driving established routes to collect donated clothing and household items from our valued customers’…
Added 12 mins ago
Truck Driver with Class 5 Licence
Diabetes Canada / National Diabetes Trust
Dartmouth, NS
Reporting to the Operations Manager, this critical role will work up to 29 hours per week, driving established routes to collect donated clothing and household items from our valued…
Added 12 mins ago
L
Security Projects and Operations Engineer (Toronto, ON – Hybrid)
LifeLabs
Toronto, ON
- $81,431 to $103,825 CAD / year
…Canadians through accessible, accurate, and innovative diagnostic…
Added 12 mins ago
L
Senior Security Operations Centre Analyst (Toronto, ON – Hybrid)
LifeLabs
Toronto, ON
- $81,431 to $103,825 CAD / year
…Canadians through accessible, accurate, and innovative diagnostic…
Added 12 mins ago
Dartmouth- Utility Person & Fabricator
Human Resources
Dartmouth, NS
…years of experience providing waste management and diversion services to municipalities, businesses, and industries across Ontario, Nova Scotia, and New…
Added 12 mins ago
Sales Manager
Reliance Home Comfort
Sault Ste. Marie, ON
By joining Reliance as a Sales Manager, you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for…
Added 12 mins ago
FH
Licensed Practical Nurse, Full Scope - Delta Hospital
Fraser Health
Delta, BC
- Part-time
Under the direction of the Manager, Clinical Operations or designate and in collaboration as a member of a multidisciplinary team; performs assessments, plans, implements and evaluates…
Added 12 mins ago
FH
Licensed Practical Nurse, Full Scope - Delta Hospital
Fraser Health
Delta, BC
- Part-time
Under the direction of the Manager, Clinical Operations or designate and in collaboration as a member of a multidisciplinary team; performs assessments, plans, implements and evaluates…
Added 12 mins ago
KS
Spares Planner Manager
Kelly Science, Engineering, Technology & Telecom
Longueuil, QC
- Full-time
Kelly Services is seeking an experienced Manager, Spares Planning to join one of our leading clients in the aerospace industry, located in Longueuil, Quebec.
Added 12 mins ago
ST
Program Assistant
Skilled Trades Ontario / Métiers spécialisés Ontario
Mississauga, ON
- $25.83 to $31.79 CAD / hour
- Full-time
…the efficient delivery of Standards Department programs and…
Added 12 mins ago
SS
Accountant
Sienna Senior Living
Markham, ON
- $55,451 to $59,314 CAD / year
- Full-time
What You’ll Be Doing: Reporting to the Manager, Operations Finance, the Accountant, Operations Finance is responsible for preparing monthly financial statements and other business units,…
Added 12 mins ago
TG
Batcher
Transchem Group
Cambridge, ON
- $25 CAD / hour
- Full-time
Communicate any shortages or issues with materials to the Production Manager
Added 12 mins ago
GE
Plant Operator
GFL Environmental Inc.
Pickering, ON
- Full-time
…join the liquids division. Under general direction from the Operations Manager, the Plant Operator is responsible for day-to-day operations with respect to waste receiving, handling,…
Added 12 mins ago
MH
Guest Services Associate
MasterBUILT Hotels Ltd.
Ladysmith, BC
- Full-time
The Guest Services Associate will work diligently to ensure the quality, cleanliness and service of the property are consistently maintained. They must be committed to the achievement of…

ITC Infotech

Lead Business Analyst

Vancouver, BC, Canada

$110,000 to $125,000 CAD / year · Full-time

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Job details

Pay: $110,000 to $125,000 CAD / year
Job type: Full-time
Apply by: Dec 3, 2026
Experience: 10+ years of experience in business systems analysis, data engineering, or related roles.
Posting language: English
Posted: Nov 3, 2026

Original job description

About Us:

ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry speciﬁc alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. We provide technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner

Job Description:

The Lead Business Systems Analyst is responsible for understanding various data models and databases involved in the systems and managing and leading the requirements gathering, ticket development, and refinement processes for business and technical initiatives. This role collaborates with cross-functional teams, including product managers, developers, third-party teams, and internal stakeholders to ensure that all business requirements are understood, documented, and executed effectively. The Technical Business Systems Analyst also needs to be hands-on in Data Modelling and Database design. Additionally focused on process improvement, test plan review, and operations support, while ensuring alignment with best practices.

Key Responsibilities:

Requirements Management:

Understand and gather all requirements associated with new EPICs or initiatives.
Understand the changes impacting the data models, data objects, entities and document the same
Collaborate with Product Manager/Owner and Senior Developers/Leads to document requirements for specific initiatives or EPICs.
Develop and maintain functional specifications or “How to Use This Feature” documentation, when applicable.
Lead and manage requirements gathering sessions, ensuring all stakeholder needs are addressed.

Ticket Development & Refinement:

Create and refine detailed User Stories aligned with High-Level Requirements noted in the associated EPIC.
Refine Stories to include the necessary details for the full scrum team to take action.
Elicit and document ticket dependencies, ensuring proper tagging and capturing in the Dependency Huddle board.
Ensure all stories meet the agreed "Definition of Ready" before being included in sprint planning sessions.
Analyze and refine critical tickets brought in mid-sprint to mitigate risks and resolve issues.
Contribute to work estimates during sprint planning to ensure effective planning and execution.
Maintain a healthy backlog that is consistent with agreed-upon targets for FLOW (2 sprints ahead).
Lead the ticket refinement process, ensuring alignment across all teams.

Partnering with Third-Party Teams (Internal/External):

Facilitate communication and collaboration with teams outside of FLOW, ensuring necessary tickets are created to address requirements.
Lead meetings with third parties to ensure work progresses to meet overall EPIC or project timelines.
Resolve blockers and escalate issues as necessary to maintain progress.
Ensure the closure of any outstanding issues post-go-live as prioritized by the Product Manager/Owner, such as creating How-To documents.

Process Improvement:

Promote continual process improvement and foster an environment of experimentation and new practice trials.
Ensure consistency with FLOW common practices.
Lead or contribute to Process Improvement activities in line with the PI roadmap and other plans.
Collaborate with peer Business Analysts to share lessons learned, fostering a culture of continuous improvement.

Test Plan Review:

Review test plans to ensure acceptance criteria are clearly outlined and can be linked back to requirements.
Support the validation of test cases to ensure alignment with business and technical requirements.

Operations Support:

Ensure third-party information is up-to-date, including scheduled maintenance windows and planned outages.
Maintain up-to-date third-party contact/issue resolution information.

Quarterly Planning:

Review initial Business and Technical EPIC requirements as part of pre-planning.
Analyze platform functionality and facilitate discussions with UX, Engineering, and external teams (CoE, SRE, Analytics) to determine solution requirements, dependencies, and risks.
Communicate findings to the Product Manager and support the updating of EPIC details and creation of user stories.
Provide QA and Engineering teams with necessary analysis to support accurate Level of Effort (LOE) estimates.
Clarify and confirm assumptions with SMEs or conduct necessary analysis to validate business requirements.
Assist the Scrum Master in creating intake requests for external teams, as needed.

Qualifications:

Bachelor’s or Master’s degree in Computer Science, Information Systems, Business Analytics, or a related field.
10+ years of experience in business systems analysis, data engineering, or related roles.
Expertise in data architecture, modeling, integration, and ETL processes and commonly Industry used tools in these areas.
Significant experience in working in Distributed Architecture based systems
Strong understanding of Anaplan model design, implementation, and maintenance.
Excellent problem-solving skills with a keen attention to detail.
Strong communication and interpersonal skills.
Knowledge of the retail domain and experience working with retail data systems.
Understanding of data governance and data security best practices.
Familiarity with machine learning and data analytics tools.
Ability to work effectively in an agile development environment.
Familiarity with cloud platforms such as AWS or Azure, with a preference for AWS.
Ability to lead cross-functional collaboration, aligning both business and technical teams.

Preferred Skills:

Retail domain knowledge with experience in retail data systems.
Strong stakeholder management and collaboration skills across multiple teams.

ITC Infotech is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. ITC infotech is committed to providing veteran employment opportunities to our service men and women.

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More about this job

Responsibilities

Lead requirements gathering, data modeling, and ticket development and refinement for business and technical initiatives, coordinating with product, engineering, third-party teams, and other stakeholders. Support quarterly planning, process improvement, test plan review, operations, and delivery by managing dependencies, risks, and backlog readiness.

Requirements

Requires a bachelor’s or master’s degree in a relevant field and 10 or more years of experience in business systems analysis, data engineering, or a related role. Candidates should have expertise in data architecture, modeling, integration, ETL, distributed systems, and Anaplan, along with strong communication and collaboration skills; retail domain knowledge and AWS or Azure familiarity are also sought.

Skills

Business Systems Analysis
Requirements Gathering
Data Modeling
Database Design
Data Architecture
Data Integration
ETL Processes
Anaplan
Distributed Architecture
Agile Development
User Story Development
Backlog Management
Stakeholder Management
Test Plan Review
Data Governance
AWS

Visa sponsorship

Not detected in the job text

Keywords

Business Systems Analysis
Requirements Management
Data Modeling
Database Design
Data Architecture
Data Integration
ETL
Anaplan
Distributed Architecture
Agile
Scrum
Epics
User Stories
Backlog Management
Definition Of Ready
Dependency Management
Quarterly Planning
Process Improvement
Test Plans
Acceptance Criteria
Operations Support
Retail Data Systems
Data Governance
Data Security
Machine Learning
Data Analytics
AWS
Azure
Level Of Effort Estimation

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