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Added 6 mins ago
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Pluggable Material Lead
Ciena
Ottawa, ON
- Full-time
Accelerate cost reduction, improve supply security, and shape the materials strategy behind Ciena’s next generation of products. This senior leadership role sits at the intersection of…
Added 6 mins ago
OS
Mechanical Supervisor
Orion Steel Group
Regina, SK
- Full-time
The Mechanical Maintenance Supervisor oversees the installation, repair, and upkeep of mechanical systems and leads the maintenance team to ensure operational efficiency, safety, and…
Added 21 mins ago
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Data Solution Architecture Advisor
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
Ensure alignment across solutions, data platforms, and various ecosystems, promoting integrated, cross-functional, and reusable capabilities rather than replicating existing systems.
Added 21 mins ago
Test and Design Specialist
National Research Council Canada
Montreal, QC
…research and development and join the Remotely Piloted Aircraft Systems (RPAS) and RPAS Traffic Management (RTM) team within the Centre for Drone Innovation (CDI) in Mirabel. The new CDI is…
Added 21 mins ago
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Senior Software Engineer (AI & Full Stack)
Fable
Remote, Canada
- $130,000 to $150,000 CAD / year
- Full-time
- Remote
This is a senior individual contributor role for an engineer who enjoys solving complex technical problems, takes ownership without waiting for direction, and consistently delivers…
Added 21 mins ago
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Director, Global Services Operations & Excellence
Prosci
Remote, Canada
- Full-time
- Remote
In this role, you will build and lead Prosci's new Global Services Operations & Excellence team: the operational engine behind our training and advisory delivery worldwide and the owner of…
Added 21 mins ago
Director, Technical Solutions (Enterprise Application Integrations)
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
The Director, Technical Solutions – Enterprise Application Integrations will lead teams responsible for designing and delivering the integration capabilities that connect our applications,…
Added 21 mins ago
MS
Senior Plant Process Engineer
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Saskatoon, SK
- Full-time
Lead or support Management of Change (MOC), process hazard analyses, HAZOPs, HAZAN reviews, pre-start-up safety reviews and process audits.
Added 36 mins ago
Fullstack Java Developer
Capgemini
Toronto, ON
Strong understanding of system architecture, design patterns, security, and distributed systems.
Added 36 mins ago
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FPGA Designer Lead
MDA
Sainte-Anne-de-Bellevue, QC
- Full-time
…partner to the global space industry. A robotics, satellite systems and geointelligence pioneer with a 55-year+ story of world firsts and more than 450 missions, MDA Space is a global…
Added 36 mins ago
Senior Cyber Defense Operations Analyst
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Vancouver, BC
Keep Epic’s networks, hardware, and people safe from security risks. Install security measures and operate software to protect systems and information infrastructure, including firewalls…
Added 36 mins ago
AI Security Engineer, AWS Security - AISec
Amazon
Vancouver, BC · NS
Amazon is looking for an AI Security Engineer with strong insight and passion for security to ensure our AI applications are designed and built to the highest standards. Your mission is to…
Added 51 mins ago
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Senior Manager, Regional Control
Metrolinx
Oakville, ON
- Full-time
Lead change management associated with new or expanded services, systems, and operating models to ensure seamless integration and service continuity.
Added 52 mins ago
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Senior Data Engineer
Exchange Solutions
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…Technology Operations and designs, builds, and scales the data systems that support analytics, AI-enabled experiences, and organizational decision-making. The role owns significant parts of…
Added 52 mins ago
MS
IT Support & Facilities Coordinator
McGill St Laurent
Montreal, QC
- Contract
You will be part of our in-house IT team, working alongside our Senior IT Lead on day-to-day support requests and employee onboarding. You will also own facilities, from repairs and…
Added 1 hour ago
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Senior Python Test Automation Engineer
Telesat
Ottawa, ON
- Full-time
…Government users by delivering a combination of high capacity, security, resiliency and affordability with ultra-low latency and fiber-like speeds. Telesat is headquartered in Ottawa,…
Added 1 hour ago
JI
IT Service Lead
Jori International Ltd.
AB · Calgary, Alberta
- Full-time
JORI is expanding! We are currently looking for a full-time IT Service Lead to join our team in Calgary, Alberta on a hybrid work model. Reporting to the IT Director, you are responsible…
Added 1 hour ago
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Technology - Senior Architect/Architect, Cybersecurity
Aritzia
Vancouver, BC
- Full-time
…enabling secure technology solutions that protect Aritzia’s systems and data, reduce cybersecurity risk, and enable the business to operate and innovate securely. As the Senior…
Added 1 hour ago
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Business Intelligence (BI) Data Engineer
Semex
Guelph, ON
- Full-time
…Information Technology team. Reporting to the Data Platform Lead, this role will be responsible for designing, developing, testing and supporting Semex's modern data, analytics and business…
Added 1 hour ago
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Electrician
Paladin Technologies
Fort St. John, BC
- Full-time
3-5 years of experience in a technical role within the integrated security industry.
Added 1 hour ago
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Manager, Information Security Risk
Staff IT Search Group Inc.
Oakville, ON
- Full-time
Our Client, the National leader in their industry, is seeking a talented Manager, Information Security Risk to lead the assessment, governance, and oversight of information security risks…
Added 1 hour ago
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Senior Business Analyst
TEEMA
Vancouver, BC
- $53 to $57 CAD / hour
- Contract
Focus: Enterprise Systems | Data & Analytics | Cloud Transformation
Added 1 hour ago
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Technology - Senior Architect/Architect, Cybersecurity
Aritzia
Vancouver, BC
- Full-time
…enabling secure technology solutions that protect Aritzia’s systems and data, reduce cybersecurity risk, and enable the business to operate and innovate securely. As the Senior…
Added 1 hour ago
CH
Information Technology Specialist
CarePoint Health Mississauga
Mississauga, ON
- Full-time
…support, application troubleshooting, vendor management, IT security coordination, and operational improvement. The successful candidate will be comfortable assisting staff with varying…
Added 1 hour ago
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Data Integration Engineer
Prophix
Toronto, ON · Etobicoke, ON
- Full-time
Leveraging strong technical expertise, the engineer designs and builds reliable data integrations across cloud and on-premise systems, including real-time interfaces. They contribute to…

ITC Infotech

Lead Business Analyst

Vancouver, BC, Canada

$110,000 to $125,000 CAD / year · Full-time

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Job details

Pay: $110,000 to $125,000 CAD / year
Job type: Full-time
Apply by: Dec 3, 2026
Experience: 10+ years of experience in business systems analysis, data engineering, or related roles.
Posting language: English
Posted: Nov 3, 2026

Original job description

About Us:

ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry speciﬁc alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. We provide technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner

Job Description:

The Lead Business Systems Analyst is responsible for understanding various data models and databases involved in the systems and managing and leading the requirements gathering, ticket development, and refinement processes for business and technical initiatives. This role collaborates with cross-functional teams, including product managers, developers, third-party teams, and internal stakeholders to ensure that all business requirements are understood, documented, and executed effectively. The Technical Business Systems Analyst also needs to be hands-on in Data Modelling and Database design. Additionally focused on process improvement, test plan review, and operations support, while ensuring alignment with best practices.

Key Responsibilities:

Requirements Management:

Understand and gather all requirements associated with new EPICs or initiatives.
Understand the changes impacting the data models, data objects, entities and document the same
Collaborate with Product Manager/Owner and Senior Developers/Leads to document requirements for specific initiatives or EPICs.
Develop and maintain functional specifications or “How to Use This Feature” documentation, when applicable.
Lead and manage requirements gathering sessions, ensuring all stakeholder needs are addressed.

Ticket Development & Refinement:

Create and refine detailed User Stories aligned with High-Level Requirements noted in the associated EPIC.
Refine Stories to include the necessary details for the full scrum team to take action.
Elicit and document ticket dependencies, ensuring proper tagging and capturing in the Dependency Huddle board.
Ensure all stories meet the agreed "Definition of Ready" before being included in sprint planning sessions.
Analyze and refine critical tickets brought in mid-sprint to mitigate risks and resolve issues.
Contribute to work estimates during sprint planning to ensure effective planning and execution.
Maintain a healthy backlog that is consistent with agreed-upon targets for FLOW (2 sprints ahead).
Lead the ticket refinement process, ensuring alignment across all teams.

Partnering with Third-Party Teams (Internal/External):

Facilitate communication and collaboration with teams outside of FLOW, ensuring necessary tickets are created to address requirements.
Lead meetings with third parties to ensure work progresses to meet overall EPIC or project timelines.
Resolve blockers and escalate issues as necessary to maintain progress.
Ensure the closure of any outstanding issues post-go-live as prioritized by the Product Manager/Owner, such as creating How-To documents.

Process Improvement:

Promote continual process improvement and foster an environment of experimentation and new practice trials.
Ensure consistency with FLOW common practices.
Lead or contribute to Process Improvement activities in line with the PI roadmap and other plans.
Collaborate with peer Business Analysts to share lessons learned, fostering a culture of continuous improvement.

Test Plan Review:

Review test plans to ensure acceptance criteria are clearly outlined and can be linked back to requirements.
Support the validation of test cases to ensure alignment with business and technical requirements.

Operations Support:

Ensure third-party information is up-to-date, including scheduled maintenance windows and planned outages.
Maintain up-to-date third-party contact/issue resolution information.

Quarterly Planning:

Review initial Business and Technical EPIC requirements as part of pre-planning.
Analyze platform functionality and facilitate discussions with UX, Engineering, and external teams (CoE, SRE, Analytics) to determine solution requirements, dependencies, and risks.
Communicate findings to the Product Manager and support the updating of EPIC details and creation of user stories.
Provide QA and Engineering teams with necessary analysis to support accurate Level of Effort (LOE) estimates.
Clarify and confirm assumptions with SMEs or conduct necessary analysis to validate business requirements.
Assist the Scrum Master in creating intake requests for external teams, as needed.

Qualifications:

Bachelor’s or Master’s degree in Computer Science, Information Systems, Business Analytics, or a related field.
10+ years of experience in business systems analysis, data engineering, or related roles.
Expertise in data architecture, modeling, integration, and ETL processes and commonly Industry used tools in these areas.
Significant experience in working in Distributed Architecture based systems
Strong understanding of Anaplan model design, implementation, and maintenance.
Excellent problem-solving skills with a keen attention to detail.
Strong communication and interpersonal skills.
Knowledge of the retail domain and experience working with retail data systems.
Understanding of data governance and data security best practices.
Familiarity with machine learning and data analytics tools.
Ability to work effectively in an agile development environment.
Familiarity with cloud platforms such as AWS or Azure, with a preference for AWS.
Ability to lead cross-functional collaboration, aligning both business and technical teams.

Preferred Skills:

Retail domain knowledge with experience in retail data systems.
Strong stakeholder management and collaboration skills across multiple teams.

ITC Infotech is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. ITC infotech is committed to providing veteran employment opportunities to our service men and women.

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More about this job

Responsibilities

Lead requirements gathering, data modeling, and ticket development and refinement for business and technical initiatives, coordinating with product, engineering, third-party teams, and other stakeholders. Support quarterly planning, process improvement, test plan review, operations, and delivery by managing dependencies, risks, and backlog readiness.

Requirements

Requires a bachelor’s or master’s degree in a relevant field and 10 or more years of experience in business systems analysis, data engineering, or a related role. Candidates should have expertise in data architecture, modeling, integration, ETL, distributed systems, and Anaplan, along with strong communication and collaboration skills; retail domain knowledge and AWS or Azure familiarity are also sought.

Skills

Business Systems Analysis
Requirements Gathering
Data Modeling
Database Design
Data Architecture
Data Integration
ETL Processes
Anaplan
Distributed Architecture
Agile Development
User Story Development
Backlog Management
Stakeholder Management
Test Plan Review
Data Governance
AWS

Visa sponsorship

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Keywords

Business Systems Analysis
Requirements Management
Data Modeling
Database Design
Data Architecture
Data Integration
ETL
Anaplan
Distributed Architecture
Agile
Scrum
Epics
User Stories
Backlog Management
Definition Of Ready
Dependency Management
Quarterly Planning
Process Improvement
Test Plans
Acceptance Criteria
Operations Support
Retail Data Systems
Data Governance
Data Security
Machine Learning
Data Analytics
AWS
Azure
Level Of Effort Estimation

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