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Added 7 mins ago
SC
Branch Manager
Sunrise Credit Union
Hartney, MB
- Full-time
Support marketing plans and programs that will contribute to the growth and development of the branch as identified in the Credit Union business plan.
Added 7 mins ago
S
Account Manager, Enterprise Sales
SOTI
Mississauga, ON
- Full-time
Lead as the account manager, the extended SOTI team(s) the full business cycle for complex business and value-based campaigns (including strategies in business development, successful…
Added 7 mins ago
A
Forward Deployed AI Engineer - Associate Manager
Accenture
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON
- Full-time
…research position. A Forward Deployed AI Engineer-Associate Manager is a production engineer who works embedded inside a client's enterprise, shoulder to shoulder with their teams, to make…
Added 7 mins ago
Software Development Manager, Amazon Fulfillment Technologies (AFT) - Outbound/Flow
Amazon
Toronto, ON
…engineering and people management skills to be our Software Development Manager. You will manage a team building large-scale distributed systems that power Amazon's fulfillment centers…
Added 7 mins ago
R
Senior Relationship Manager Agriculture, Commercial Financial Services
RBC
Pembina, MB · Steinbach, MB
- Full-time
Your natural flair for providing advice and resolving intricate business challenges is what sets you apart from the crowd. This role is all about professional relationship management and…
Added 7 mins ago
P
Transaction Services Manager  - Financial Services (Bilingual FR/EN)
PwC
Vancouver, BC · Toronto, ON · Montreal, QC
- Full-time
As a Transaction Services Manager (Bilingual FR/EN) , you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and operational…
Added 7 mins ago
PG
Senior Account Director, Social & Influencer
Publicis Groupe Holdings B.V
Toronto, ON
- Full-time
You’ll also be a trusted senior partner to clients, building strong relationships with key stakeholders, identifying growth opportunities, and delivering work that meets business…
Added 7 mins ago
FB
Assistant Store Manager
Farm Boy Inc.
Toronto, ON
- $66,000 to $76,000 CAD / year
- Full-time
As a senior member of the store leadership team, you’ll play a key role in shaping the customer experience and supporting Farm Boy’s vision of the best fresh shopping destination in the…
Added 7 mins ago
O
Coordinator, Specialty Leasing
OMERS
Mississauga, ON · Square One
- Full-time
As a Specialty Leasing Coordinator at Square One, you'll play a pivotal role in supporting the Senior Manager of Specialty Leasing to drive revenue and enhance the brand’s positioning. Your…
Added 7 mins ago
EG
Senior Traffic Engineer-(Construction Staging)
Egis Group
Toronto, ON
- $140,000 to $180,000 CAD / year
- Full-time
…management, technical leadership, stakeholder engagement, and business development…
Added 7 mins ago
EG
Municipal Engineer - Major Projects
Egis Group
Toronto, ON
- $95,000 to $130,000 CAD / year
- Full-time
Intermediate-to-Senior Municipal Engineer - Major Projects supports the delivery of large-scale transportation and municipal infrastructure programs in Toronto, Ontario, Canada. Working…
Added 7 mins ago
T
Manager, Issues Management (Corporate Operational Risk Management) (5660)
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 7 mins ago
VI
Staff Information Security Engineer - Threat Detection & Response
Visier Inc.
Vancouver, BC
- Full-time
…people analytics, workforce planning, organizational design, and manager effectiveness solutions, we fuel smarter decision-making for organizations across the globe. Our mission is to help…
Added 7 mins ago
DI
Project Manager
Drake International
Winnipeg, MB
- $110,000 to $130,000 CAD / year
- Full-time
Working closely with both the Senior Project Manager and CEO, you will play a key role in project execution, requiring strong leadership, commercial awareness, and exceptional attention to…
Added 7 mins ago
PP
Aseptic Manufacturing Training Manager
Pillar5 Pharma Inc.
ON · Ontario, Canada
- $125,000 to $135,000 CAD / year
- Full-time
The Aseptic Manufacturing Training Manager builds and leads our GMP, aseptic, and technical training program for Aseptic Manufacturing and supporting departments. This is a new, critical…
Added 7 mins ago
CC
Senior Product Manager-RQ11666 (CANADA) - Onsite
Computer Consultants International, Inc.
Toronto, ON
- Contract
CCI is hiring an IT Product Manager to build a modern online Registration system for both external and internal users. Technology stack : Microsoft Dynamics CRM (backoffice), MuleSoft…
Added 7 mins ago
L
Senior Administrative Assistant
LGC
Vaughan, ON
- $70,000 to $90,000 CAD / year
- Full-time
The Senior Administrative Assistant provides administrative support to the EVP/ Site General Manager to ensure that the day-to-day operation is conducted in an efficient, coordinated and…
Added 22 mins ago
CU
Vice President, Property Management
Canadian Urban Limited
AB · Edmonton, AB
- Full-time
· Ensure annual business plans are executed and adjusted to meet investor mandates and long-term
Added 22 mins ago
FC
Manager, Group Administration
First Canadian Financial Group
Edmonton, AB
- Full-time
Our employees work directly with senior Group Benefits leaders, including our President and Vice President. Ideas move quickly, expertise is valued and you'll have the opportunity to see…
Added 22 mins ago
FC
Group, Administrator III
First Canadian Financial Group
Edmonton, AB
- Full-time
Our employees work directly with senior Group Benefits leaders, including our President and Vice President. Ideas move quickly, expertise is valued and you'll have the opportunity to see…
Added 22 mins ago
RS
Product Owner
Radiant Systems Solutions, Inc
AB · Edmonton, AB
- Contract
The Senior Product Owner is an individual contributor who provides product leadership through influence for an Alberta SAP agile delivery team. Working across business and technology…
Added 22 mins ago
FT
Senior Product Manager
Factor Talent
Toronto, ON · Greater Toronto Area, Canada
- $160,000 to $200,000 CAD / year
- Full-time
…stores, and the data that tells them how how to grow their…
Added 22 mins ago
NS
Senior Account Director, Social & Influencer
North Strategic
Toronto, ON
- $125,000 to $135,000 CAD / year
- Full-time
You’ll also be a trusted senior partner to clients, building strong relationships with key stakeholders, identifying growth opportunities, and delivering work that meets business…
Added 22 mins ago
MC
Operations Manager
MatchBox Consulting Group
Burnaby, BC
- Full-time
This is an opportunity for a senior construction leader to oversee project delivery, operational performance, financial results, and team development. Working closely with executive and…
Added 37 mins ago
CA
Coordinator, Information Management
CANADIAN AIR TRANSPORT SECURITY AUTHORITY
Ottawa, ON
- Temporary
Supports the Senior Advisor, Information Management in the development of CATSA’s IM policies, procedures and processes to accommodate legislative and operational changes and business…

ITC Infotech

Lead Business Analyst

Vancouver, BC, Canada

$110,000 to $125,000 CAD / year · Full-time

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Job details

Pay: $110,000 to $125,000 CAD / year
Job type: Full-time
Apply by: Dec 3, 2026
Experience: 10+ years of experience in business systems analysis, data engineering, or related roles.
Posting language: English
Posted: Nov 3, 2026

Original job description

About Us:

ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry speciﬁc alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. We provide technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner

Job Description:

The Lead Business Systems Analyst is responsible for understanding various data models and databases involved in the systems and managing and leading the requirements gathering, ticket development, and refinement processes for business and technical initiatives. This role collaborates with cross-functional teams, including product managers, developers, third-party teams, and internal stakeholders to ensure that all business requirements are understood, documented, and executed effectively. The Technical Business Systems Analyst also needs to be hands-on in Data Modelling and Database design. Additionally focused on process improvement, test plan review, and operations support, while ensuring alignment with best practices.

Key Responsibilities:

Requirements Management:

Understand and gather all requirements associated with new EPICs or initiatives.
Understand the changes impacting the data models, data objects, entities and document the same
Collaborate with Product Manager/Owner and Senior Developers/Leads to document requirements for specific initiatives or EPICs.
Develop and maintain functional specifications or “How to Use This Feature” documentation, when applicable.
Lead and manage requirements gathering sessions, ensuring all stakeholder needs are addressed.

Ticket Development & Refinement:

Create and refine detailed User Stories aligned with High-Level Requirements noted in the associated EPIC.
Refine Stories to include the necessary details for the full scrum team to take action.
Elicit and document ticket dependencies, ensuring proper tagging and capturing in the Dependency Huddle board.
Ensure all stories meet the agreed "Definition of Ready" before being included in sprint planning sessions.
Analyze and refine critical tickets brought in mid-sprint to mitigate risks and resolve issues.
Contribute to work estimates during sprint planning to ensure effective planning and execution.
Maintain a healthy backlog that is consistent with agreed-upon targets for FLOW (2 sprints ahead).
Lead the ticket refinement process, ensuring alignment across all teams.

Partnering with Third-Party Teams (Internal/External):

Facilitate communication and collaboration with teams outside of FLOW, ensuring necessary tickets are created to address requirements.
Lead meetings with third parties to ensure work progresses to meet overall EPIC or project timelines.
Resolve blockers and escalate issues as necessary to maintain progress.
Ensure the closure of any outstanding issues post-go-live as prioritized by the Product Manager/Owner, such as creating How-To documents.

Process Improvement:

Promote continual process improvement and foster an environment of experimentation and new practice trials.
Ensure consistency with FLOW common practices.
Lead or contribute to Process Improvement activities in line with the PI roadmap and other plans.
Collaborate with peer Business Analysts to share lessons learned, fostering a culture of continuous improvement.

Test Plan Review:

Review test plans to ensure acceptance criteria are clearly outlined and can be linked back to requirements.
Support the validation of test cases to ensure alignment with business and technical requirements.

Operations Support:

Ensure third-party information is up-to-date, including scheduled maintenance windows and planned outages.
Maintain up-to-date third-party contact/issue resolution information.

Quarterly Planning:

Review initial Business and Technical EPIC requirements as part of pre-planning.
Analyze platform functionality and facilitate discussions with UX, Engineering, and external teams (CoE, SRE, Analytics) to determine solution requirements, dependencies, and risks.
Communicate findings to the Product Manager and support the updating of EPIC details and creation of user stories.
Provide QA and Engineering teams with necessary analysis to support accurate Level of Effort (LOE) estimates.
Clarify and confirm assumptions with SMEs or conduct necessary analysis to validate business requirements.
Assist the Scrum Master in creating intake requests for external teams, as needed.

Qualifications:

Bachelor’s or Master’s degree in Computer Science, Information Systems, Business Analytics, or a related field.
10+ years of experience in business systems analysis, data engineering, or related roles.
Expertise in data architecture, modeling, integration, and ETL processes and commonly Industry used tools in these areas.
Significant experience in working in Distributed Architecture based systems
Strong understanding of Anaplan model design, implementation, and maintenance.
Excellent problem-solving skills with a keen attention to detail.
Strong communication and interpersonal skills.
Knowledge of the retail domain and experience working with retail data systems.
Understanding of data governance and data security best practices.
Familiarity with machine learning and data analytics tools.
Ability to work effectively in an agile development environment.
Familiarity with cloud platforms such as AWS or Azure, with a preference for AWS.
Ability to lead cross-functional collaboration, aligning both business and technical teams.

Preferred Skills:

Retail domain knowledge with experience in retail data systems.
Strong stakeholder management and collaboration skills across multiple teams.

ITC Infotech is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. ITC infotech is committed to providing veteran employment opportunities to our service men and women.

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More about this job

Responsibilities

Lead requirements gathering, data modeling, and ticket development and refinement for business and technical initiatives, coordinating with product, engineering, third-party teams, and other stakeholders. Support quarterly planning, process improvement, test plan review, operations, and delivery by managing dependencies, risks, and backlog readiness.

Requirements

Requires a bachelor’s or master’s degree in a relevant field and 10 or more years of experience in business systems analysis, data engineering, or a related role. Candidates should have expertise in data architecture, modeling, integration, ETL, distributed systems, and Anaplan, along with strong communication and collaboration skills; retail domain knowledge and AWS or Azure familiarity are also sought.

Skills

Business Systems Analysis
Requirements Gathering
Data Modeling
Database Design
Data Architecture
Data Integration
ETL Processes
Anaplan
Distributed Architecture
Agile Development
User Story Development
Backlog Management
Stakeholder Management
Test Plan Review
Data Governance
AWS

Visa sponsorship

Not detected in the job text

Keywords

Business Systems Analysis
Requirements Management
Data Modeling
Database Design
Data Architecture
Data Integration
ETL
Anaplan
Distributed Architecture
Agile
Scrum
Epics
User Stories
Backlog Management
Definition Of Ready
Dependency Management
Quarterly Planning
Process Improvement
Test Plans
Acceptance Criteria
Operations Support
Retail Data Systems
Data Governance
Data Security
Machine Learning
Data Analytics
AWS
Azure
Level Of Effort Estimation

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