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PG
Senior Application Security Engineer
Paymentus Group Inc
Richmond Hill, ON
- Full-time
This is a hands-on technical role reporting to the Manager of Platform Security. The Senior Application Security Engineer will perform secure design reviews, threat modeling, source code…
Added 15 mins ago
TR
Sr. Digital Product Manager
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Toronto, ON · Canada, Toronto, Ontario
- Full-time
We are looking for a Senior Product Manager who can help us shape the future. We want a data-driven leader with a passion for innovation who likes working backwards from the customer and…
Added 15 mins ago
T
Senior Analyst, Enterprise Delivery Orchestration & Reporting
TD
Toronto, ON
- Full-time
Partner with segment, portfolio, finance, risk, technology, operations and change stakeholders to validate information and secure required functional input.
Added 15 mins ago
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Data Designer II
TD
Toronto, ON
- Full-time
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Added 15 mins ago
S
Project Coordinator, Clinical Informatics
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- Full-time
…project management team, works in collaboration with the Project Manager and Executive Director to identify and prioritize projects, and is responsible for the coordination of projects,…
Added 15 mins ago
M
Senior Manager, Regional Control
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- Full-time
Network Operations is seeking a Senior Manager Regional Control to provide leadership, support and direction for the 24/7 Metrolinx operation. Within the NOC, this position will ensure…
Added 15 mins ago
A
Executive Assistant
Altis
Ottawa, ON
- $71,000 to $87,000 CAD / year
- Full-time
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Added 15 mins ago
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Manager, Customer Experience
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Calgary, AB
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Added 29 mins ago
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Senior Geoscience Technologist
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Product Manager, Digital Banking (18 Month Contract)
EQ Bank | Canada's Challenger Bank
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Reporting to the Director, Product and Channel Management, Digital Banking and working alongside senior management, the Product Manager is responsible for devising strategies and leading…
Added 44 mins ago
EB
Product Manager, Digital Banking (18 Month Contract)
EQ Bank
Toronto, ON
- Contract
Reporting to the Director, Product and Channel Management, Digital Banking and working alongside senior management, the Product Manager is responsible for devising strategies and leading…
Added 44 mins ago
NB
Senior Data Engineer
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Montreal, QC
- Full-time
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Added 45 mins ago
Division Chief, Public Education and Professional Development
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Senior Project Manager
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Added 1 hour ago
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Senior Manager, Treasury Liquidity Measurement
TD
Toronto, ON
- Full-time
…while ensuring trusted outputs for governance, regulatory and senior stakeholder…
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Sr. Business Systems Analyst (Nodejs, Java and E-signature Platforms)
TD
Toronto, ON
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Lead requirements gathering workshops with business and technology stakeholders.
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Team Manager, Bodily Injury
TD
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Added 1 hour ago
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Group, Administration II
First Canadian Financial Group
Edmonton, AB
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First Canadian Group Benefits is growing nationally, and we're investing in the people, technology and capabilities that will support our next stage of growth.
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Senior Manager, UHN West Park Assessment Centre
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Toronto, ON
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…events and medical conditions. We are currently looking for a Senior Manager, UHN West Park Assessment Centre to join our team and lead this…
Added 1 hour ago
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Principal Product Manager
Open Text Corporation
Waterloo, ON
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Added 1 hour ago
C
Senior Project Manager – Operational Systems & Digital Solutions
CIMA+
Mississauga, ON · Toronto, Ontario
- $125,440 to $172,440 CAD / year
- Full-time
We are specifically looking for a senior professional with experience in technology systems and digital solutions that directly support physical operations, infrastructure and operational…
Added 1 hour ago
OO
Manager, Finance & Facilities
Ontario Ombudsman
Toronto, ON
- $102,167 to $153,251 CAD / year
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This opportunity will be particularly well suited to an experienced finance manager or controller who understands the detail behind the numbers, is comfortable reviewing and challenging…
Added 1 hour ago
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Senior Project and Change Manager, ERP/WMS
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Added 1 hour ago
EC
Risk Operation Manager
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Montreal, QC
- Contract
…including standardized processes, governance routines, management information, and continuous improvement…
Added 1 hour ago
PC
Transaction Services Manager - Financial Services (Bilingual FR/EN)
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ITC Infotech

Lead Business Analyst

Vancouver, BC, Canada

$110,000 to $125,000 CAD / year · Full-time

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Job details

Pay: $110,000 to $125,000 CAD / year
Job type: Full-time
Apply by: Dec 3, 2026
Experience: 10+ years of experience in business systems analysis, data engineering, or related roles.
Posting language: English
Posted: Nov 3, 2026

Original job description

About Us:

ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry speciﬁc alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. We provide technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner

Job Description:

The Lead Business Systems Analyst is responsible for understanding various data models and databases involved in the systems and managing and leading the requirements gathering, ticket development, and refinement processes for business and technical initiatives. This role collaborates with cross-functional teams, including product managers, developers, third-party teams, and internal stakeholders to ensure that all business requirements are understood, documented, and executed effectively. The Technical Business Systems Analyst also needs to be hands-on in Data Modelling and Database design. Additionally focused on process improvement, test plan review, and operations support, while ensuring alignment with best practices.

Key Responsibilities:

Requirements Management:

Understand and gather all requirements associated with new EPICs or initiatives.
Understand the changes impacting the data models, data objects, entities and document the same
Collaborate with Product Manager/Owner and Senior Developers/Leads to document requirements for specific initiatives or EPICs.
Develop and maintain functional specifications or “How to Use This Feature” documentation, when applicable.
Lead and manage requirements gathering sessions, ensuring all stakeholder needs are addressed.

Ticket Development & Refinement:

Create and refine detailed User Stories aligned with High-Level Requirements noted in the associated EPIC.
Refine Stories to include the necessary details for the full scrum team to take action.
Elicit and document ticket dependencies, ensuring proper tagging and capturing in the Dependency Huddle board.
Ensure all stories meet the agreed "Definition of Ready" before being included in sprint planning sessions.
Analyze and refine critical tickets brought in mid-sprint to mitigate risks and resolve issues.
Contribute to work estimates during sprint planning to ensure effective planning and execution.
Maintain a healthy backlog that is consistent with agreed-upon targets for FLOW (2 sprints ahead).
Lead the ticket refinement process, ensuring alignment across all teams.

Partnering with Third-Party Teams (Internal/External):

Facilitate communication and collaboration with teams outside of FLOW, ensuring necessary tickets are created to address requirements.
Lead meetings with third parties to ensure work progresses to meet overall EPIC or project timelines.
Resolve blockers and escalate issues as necessary to maintain progress.
Ensure the closure of any outstanding issues post-go-live as prioritized by the Product Manager/Owner, such as creating How-To documents.

Process Improvement:

Promote continual process improvement and foster an environment of experimentation and new practice trials.
Ensure consistency with FLOW common practices.
Lead or contribute to Process Improvement activities in line with the PI roadmap and other plans.
Collaborate with peer Business Analysts to share lessons learned, fostering a culture of continuous improvement.

Test Plan Review:

Review test plans to ensure acceptance criteria are clearly outlined and can be linked back to requirements.
Support the validation of test cases to ensure alignment with business and technical requirements.

Operations Support:

Ensure third-party information is up-to-date, including scheduled maintenance windows and planned outages.
Maintain up-to-date third-party contact/issue resolution information.

Quarterly Planning:

Review initial Business and Technical EPIC requirements as part of pre-planning.
Analyze platform functionality and facilitate discussions with UX, Engineering, and external teams (CoE, SRE, Analytics) to determine solution requirements, dependencies, and risks.
Communicate findings to the Product Manager and support the updating of EPIC details and creation of user stories.
Provide QA and Engineering teams with necessary analysis to support accurate Level of Effort (LOE) estimates.
Clarify and confirm assumptions with SMEs or conduct necessary analysis to validate business requirements.
Assist the Scrum Master in creating intake requests for external teams, as needed.

Qualifications:

Bachelor’s or Master’s degree in Computer Science, Information Systems, Business Analytics, or a related field.
10+ years of experience in business systems analysis, data engineering, or related roles.
Expertise in data architecture, modeling, integration, and ETL processes and commonly Industry used tools in these areas.
Significant experience in working in Distributed Architecture based systems
Strong understanding of Anaplan model design, implementation, and maintenance.
Excellent problem-solving skills with a keen attention to detail.
Strong communication and interpersonal skills.
Knowledge of the retail domain and experience working with retail data systems.
Understanding of data governance and data security best practices.
Familiarity with machine learning and data analytics tools.
Ability to work effectively in an agile development environment.
Familiarity with cloud platforms such as AWS or Azure, with a preference for AWS.
Ability to lead cross-functional collaboration, aligning both business and technical teams.

Preferred Skills:

Retail domain knowledge with experience in retail data systems.
Strong stakeholder management and collaboration skills across multiple teams.

ITC Infotech is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. ITC infotech is committed to providing veteran employment opportunities to our service men and women.

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More about this job

Responsibilities

Lead requirements gathering, data modeling, and ticket development and refinement for business and technical initiatives, coordinating with product, engineering, third-party teams, and other stakeholders. Support quarterly planning, process improvement, test plan review, operations, and delivery by managing dependencies, risks, and backlog readiness.

Requirements

Requires a bachelor’s or master’s degree in a relevant field and 10 or more years of experience in business systems analysis, data engineering, or a related role. Candidates should have expertise in data architecture, modeling, integration, ETL, distributed systems, and Anaplan, along with strong communication and collaboration skills; retail domain knowledge and AWS or Azure familiarity are also sought.

Skills

Business Systems Analysis
Requirements Gathering
Data Modeling
Database Design
Data Architecture
Data Integration
ETL Processes
Anaplan
Distributed Architecture
Agile Development
User Story Development
Backlog Management
Stakeholder Management
Test Plan Review
Data Governance
AWS

Visa sponsorship

Not detected in the job text

Keywords

Business Systems Analysis
Requirements Management
Data Modeling
Database Design
Data Architecture
Data Integration
ETL
Anaplan
Distributed Architecture
Agile
Scrum
Epics
User Stories
Backlog Management
Definition Of Ready
Dependency Management
Quarterly Planning
Process Improvement
Test Plans
Acceptance Criteria
Operations Support
Retail Data Systems
Data Governance
Data Security
Machine Learning
Data Analytics
AWS
Azure
Level Of Effort Estimation

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