hvac technical coordinator

Do you want to be part of a stimulating team where YOU matter?
Do you enjoy pushing yourself, being challenged, and working as part of a team?
Are you looking for a work environment focused on collaboration and shared success?
You are the person we are looking for!

ITC Technologies offers:

• Stimulating work environment

• Collaborative and friendly work atmosphere with a strong team spirit

• Dynamic sharing of knowledge and experience

• Continuous training opportunities

• Team activities

• And more...

ITC Group specializes in HVAC equipment and has over 50 years of experience in heating, ventilation, and air conditioning. Over the past few years, the company has completed several large-scale projects for various types of organizations such as hospitals, commercial and industrial buildings, and more across Quebec and the Maritimes.

ITC Technlogies operates four offices (Quebec City, Laval, and the Maritimes) and includes six divisions.

We are currently inviting you to join our dynamic Halifax team as an HVAC Technical Coordinator within our sales department.

POSITION DUTIES AND RESPONSIBILITIES

• Perform start-up and commissioning of equipment from manufacturers represented by the company, including Multistack, Bousquet, Xylem, Dristeem, Petra Engineering, Hisense VRF, Scott Springfield – Modine, Evapco etc..
• Conduct service calls and complete warranty repairs in a timely and professional manner.
• Troubleshoot and resolve technical issues on company projects efficiently, ensuring optimal quality and cost control while meeting deadlines.
• Learn in-depth system analysis of all connected components in a mechanical system and troubleshoot problems from a wholistic lens.
• Utilize manufacturer-specific diagnostic tools to identify and address equipment performance issues.
• Deliver a high level of customer service through effective interventions and respectful collaboration with all stakeholders.
• Serve as a technical resource for internal teams, particularly supporting the Sales department with expertise and guidance.
• Support and participate in the delivery of training sessions on VRF technologies for contractors.
• Perform start-up, commissioning, and functional testing of HVAC equipment at client sites.
• Troubleshoot and diagnose mechanical, electrical, and control-related issues on installed systems.
• Carry out repairs, adjustments, and optimizations to ensure equipment operates efficiently and reliably.
• Interpret technical drawings, wiring diagrams, and specifications to support service activities.
• Collaborate with contractors, project managers, and internal teams to resolve technical challenges.
• Provide clear and professional communication to clients regarding issues, solutions, and system performance.
• Complete service documentation and reports accurately and in a timely manner.
• Ensure all work is performed in accordance with safety standards and company procedures.