Quality Assurance Manager

We’re excited to share an opportunity for an existing vacancy as a Quality Manager with a well-established Aerospace and Defense manufacturer in Woodstock, Ontario. This is an excellent opportunity to join a leading manufacturing organization specializing in high-precision components and assemblies for the aerospace and defense industries. The role requires strong leadership experience managing quality systems, driving continuous improvement initiatives and ensuring compliance with stringent aerospace and defense quality standards.

Daily responsibilities may include but are not limited to:

• Lead and manage the Quality department, overseeing quality assurance, quality control and inspection activities.
• Develop, implement and maintain the Quality Management System (QMS) to ensure compliance with industry standards and customer requirements.
• Ensure compliance with AS9100, ISO 9001 and applicable aerospace and defense quality regulations.
• Oversee internal, external and customer audits, including preparation, execution and corrective action follow-up.
• Manage non-conformance reports (NCRs), root cause investigations and corrective and preventive actions (CAPA).
• Work closely with Engineering, Production, Supply Chain and other departments to resolve quality issues and improve manufacturing processes.
• Monitor key quality performance indicators (KPIs), identify trends and implement improvement initiatives.
• Oversee supplier quality activities, including supplier audits, performance monitoring and corrective actions.
• Develop and implement quality policies, procedures, inspection plans and work instructions.
• Lead, mentor and develop Quality team members while promoting a culture of accountability and continuous improvement.
• Act as the primary point of contact for customer quality concerns, audits and quality-related inquiries.

Mandatory Requirements:

• 5+ years of previous experience in Quality Management within an aerospace, defense or highly regulated manufacturing environment.
• Previous experience leading and managing a Quality department or team.
• Strong knowledge and experience with AS9100 and ISO 9001 Quality Management Systems.
• Experience managing internal, external and customer audits.
• Strong understanding of root cause analysis, corrective and preventive actions (CAPA) and continuous improvement methodologies.
• Experience managing non-conformances, customer complaints and supplier quality issues.
• Ability to interpret engineering drawings, technical specifications and customer quality requirements.
• Strong knowledge of quality assurance processes, inspection methods and manufacturing quality standards.
• Excellent leadership, communication and problem-solving skills.
• Ability to work cross-functionally with all levels of the organization.

Salary Range: $115,000 - $130,000 + benefits, RPP, bonus.

If you are interested in learning more about the Quality Manager job opportunity, please submit your updated resume to kate@itecgroup.ca.