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Added 22 hours ago
NB
Collections Agent
National Bank of Canada
Winnipeg, MB
- Full-time
A career as a Collections Agent in the National Bank Equipment Finance team at National Bank means acting as a customer-focused collections professional who builds constructive…
Added 1 day ago
IS
1st Party Collection Agent - UPL
Information Services Corporation ISC
Toronto, ON · Quebec, QC
- Full-time
We are looking for a 1st Party Collection Agent (internally referred to as Debt Recovery Account Manager), to help grow our business and contribute to our future.
Added 1 day ago
AL
Agent Accounts Receivables
Air Liquide
Montreal, QC
- Full-time
Summary Job Description: The primary objective of this position is to support the sales and customer service teams by providing credit services to customers, maintaining strong customer…
Added 2 days ago
CE
Leasing agent/conseiller location
Collection Equinoxe
Ottawa, ON
- Full-time
Collection Équinoxe delivers a premium residential experience where design, comfort, and hotel-style service meet. Located in the heart of Ottawa, The Met stands out for its elevated common…
Added 3 days ago
FN
Associate Mortgage Underwriter, Third Party Residential Underwriting- TDMS Western Canada
First National Financial LP
Vancouver, BC
- Full-time
…the Associate Mortgage Underwriter supports the underwriting and credit decision process by reviewing all required documentation and applying sound due diligence. The Associate Mortgage…
Added 4 days ago
MA
ACCOUNTING AGENT
MPE a division of Englobe
Lethbridge, AB
- Full-time
Reporting to the Financial Controller, the Accounting Agent will join a growing team focused on supporting operations through monthly billing and accounting cycles. The candidate will be…
Added 5 days ago
C
Analyst, Fraud Controls
CIBC
Toronto, ON
- Full-time
Data Collection – Compile data and investigate alerts/referrals to make recommendations and take appropriate action. Accurately document all actions taken including the resolution reached…
Added 5 days ago
PC
Winter Guest Experience Agent, Golden Skybridge Adventure Park
Pursuit Collection
Golden, BC · CAN - Golden Skybridge
- Full-time
As a Guest Experience Agent, you'll be the first warm welcome our guests receive at Trailglow. You'll handle admissions and guest questions, and you'll be cross-trained in our Retail, Video…
Added 5 days ago
PC
Winter F&B Attendant, Golden Skybridge Adventure Park
Pursuit Collection
Golden, BC · CAN - Golden Skybridge
- Full-time
Taking payment from guests for goods and services, ensuring accurate cash, credit, debit and voucher transactions
Added 5 days ago
P
Operations Consulting - Senior Associate
PwC
Toronto, ON
- Full-time
…will provide you with the opportunity to use data, technology and industry expertise to design strategies and transformational roadmaps that maximize business opportunities and reduce risk…
Added 5 days ago
FN
Associate Mortgage Underwriter within the Third-Party Residential Underwriting-TDMS!
First National Financial LP
Toronto, ON
- Full-time
…the Associate Mortgage Underwriter supports the underwriting and credit decision process by reviewing all required documentation and applying sound due diligence. The Associate Mortgage…
Added 8 days ago
AL
Accounts Receivables Agent (Temporary)
Air Liquide
Edmonton, AB
- Full-time
In this role, you will support Sales and Customer Service teams by providing effective credit and collection services, maintaining strong customer relationships, and ensuring timely and…
Added 8 days ago
M
Credit and Collection Agent ( BtoB)
Master
Vaughan, ON
- Full-time
Are you someone who blends rigour with heart, agility with precision, and customer focus with accountability? At Master, we’re not just hiring a Credit & Collection Agent - we’re inviting a…
Added 8 days ago
FS
Lead Forensic Investigator
Financial Services Regulatory Authority of Ontario (FSRA)
Toronto, ON
- Full-time
At FSRA, our vision is to ensure financial safety, fairness, and choice for Ontarians. As a financial services regulator, we’re passionate about protecting consumers. Our principles-based…
Added 8 days ago
B
Bilingual Pre-Delinquency Contact Center Agent
BMO
AB · Alberta, Canada
- Part-time
Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities. Understands customer needs and provides…
Added 8 days ago
B
Bilingual Pre-Delinquency Contact Center Agent
BMO
BC · British Columbia, Canada
- Part-time
Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities. Understands customer needs and provides…
Added 8 days ago
B
Bilingual Pre-Delinquency Contact Center Agent
BMO
YT · Yukon Territory, Canada
- Part-time
Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities. Understands customer needs and provides…
Added 8 days ago
B
Bilingual Pre-Delinquency Contact Center Agent
BMO
NU · Nunavut, Canada
- Part-time
Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities. Understands customer needs and provides…
Added 8 days ago
B
Bilingual Pre-Delinquency Contact Center Agent
BMO
Quebec, QC
- Part-time
Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities. Understands customer needs and provides…
Added 8 days ago
B
Bilingual Pre-Delinquency Contact Center Agent
BMO
MB · Manitoba, Canada
- Part-time
Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities. Understands customer needs and provides…
Added 8 days ago
B
Bilingual Pre-Delinquency Contact Center Agent
BMO
ON · Ontario, Canada
- Part-time
Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities. Understands customer needs and provides…
Added 8 days ago
B
Bilingual Pre-Delinquency Contact Center Agent
BMO
NT · Northwest Territories, Canada
- Part-time
Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities. Understands customer needs and provides…
Added 8 days ago
B
Bilingual Pre-Delinquency Contact Center Agent
BMO
NB · New Brunswick, Canada
- Part-time
Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities. Understands customer needs and provides…
Added 8 days ago
IL
Air Import Coordinator
ITN Logistics
Mississauga, ON
- $60,000 to $63,000 CAD / year
- Full-time
Reviewing and approving vendor/agent debit/credit notes.
Added 8 days ago
FS
Lead Forensic Investigator
Financial Services Regulatory Authority (FSRA)
Toronto, ON · FSRA Head Office
- Full-time
At FSRA, our vision is to ensure financial safety, fairness, and choice for Ontarians. As a financial services regulator, we’re passionate about protecting consumers. Our principles-based…

ITN Logistics

Air Import Coordinator

Mississauga, ON, Canada

$60,000 to $63,000 CAD / year · Full-time

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Job details

Pay: $60,000 to $63,000 CAD / year
Job type: Full-time
Apply by: Oct 26, 2026
Posting language: English
Posted: Sep 26, 2026

Original job description

Role Description The Air Import Coordinator is a full-time, on-site role based in Mississauga, ON. This position is responsible for managing daily air import operations, including coordinating inbound shipments, preparing and reviewing documentation, and ensuring compliance with customs and regulatory requirements. The coordinator communicates with airlines, freight forwarders, customs brokers, and customers to track shipment status, resolve issues, and provide timely updates. Typical tasks include data entry into logistics systems, billing and invoice verification, maintaining accurate records, and monitoring shipments to ensure on-time delivery. The role also involves assisting with customer inquiries, supporting internal teams with import-related information, and contributing to process improvements in air import workflows.

Objective

The Air Import Agent is responsible for ensuring proactive, timely, accurate and quality operational policies, systems and processes are followed to ensure every client shipment is tracked and communicated.

The Air Imports Agent should be able to develop the Air Imports function in line with Company Vision, its objectives and industry standards, by working with other employees and seeking continuous improvement to enable the company to achieve its long-term objectives.

We are seeking Canadian citizens or Permanent Residents with 3+ years of experience in Air Imports.

Experience with Cargowise software is a plus.

The role of Air Import Coordinator contributes to the success of the company and to its long term growth to achieve the new Vision. ITN/Scan Global Logistics has differentiated itself by providing a comprehensive program to ensure exceptional and unique customer service. Open and effective communication and excellent service to our clients is a key component of this program. The company has developed long term relationships with its clients and the retention of clients is a key element in the continued success of the organization. The Air Import Coordinator is responsible for ensuring pro-active timely, accurate and quality operational policies, systems and processes are followed to ensure every client shipment is tracked and communicated.

Job Description

Achieve Department and personal objectives for the Year.
Continued nurturing of the relationship and growth of existing and new customers.
Ensuring Air Imports is functioning consistent with ITN values, strategies, and objectives.
Provide superior service to customers in all aspects of Air Imports.
Keeping customers informed with booking confirmations, pre-alerts.
Arrange collection and transportation of goods with overseas agents.
Communicating shipment updates and pick-ups with overseas agents.
Issuance of manifest, delivery request, and releases.
Preparing profit share calculations and negotiate rates with carriers, agents, and related vendors.
Ensuring billing and collections are done in a timely and systematic manner.
Reviewing and approving vendor/agent debit/credit notes.
Other administrative functions for the dept.

Essential Criteria

Superior knowledge of the Logistics industry and the key players within the industry nationally and globally.
Good interpersonal skills with the ability to encourage a team-based approach, and develop excellent relationships with customers and ITN Departments.
A logical mind with the capacity to overcome difficult problems creatively
Good organisational skills together with the ability to prioritise functions.
The ability to communicate effectively (both orally and in writing).
Ability to work well with all levels of management, executive leadership and support staff, and to be able to manage high pressure or crisis situations calmly.
Excellent communication skills both verbal and written.
Recognize how to maximize profits.
Knowledge of Air freight operation, documentation, regulations and equipment.
Ensures that the IT resources are being used for maximum productivity.

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More about this job

Responsibilities

Coordinate air import shipments from booking and documentation through customs compliance, delivery, and customer updates. Manage communications with customers, overseas agents, carriers, and vendors, while overseeing billing, collections, rate negotiations, and accurate operational records.

Requirements

Requires at least three years of air import experience and strong knowledge of air freight operations, documentation, regulations, and the logistics industry. Candidates should have excellent communication, organization, customer relationship, problem-solving, and prioritization skills; Cargowise experience is an asset, and applicants must be Canadian citizens or permanent residents.

Skills

Air Import Operations
Air Freight Documentation
Customs Compliance
Shipment Tracking
Customer Service
Communication
Logistics Coordination
Billing and Invoice Verification
Rate Negotiation
Vendor Relationship Management
Recordkeeping
Problem-Solving
Organization and Prioritization
Profitability Awareness
Process Improvement
Cargowise

Visa sponsorship

Not detected in the job text

Keywords

Air Imports
Air Freight
Inbound Shipments
Customs Compliance
Regulatory Requirements
Shipment Tracking
Booking Confirmations
Pre-Alerts
Manifest
Delivery Requests
Shipment Releases
Overseas Agents
Freight Forwarders
Customs Brokers
Carrier Rate Negotiation
Profit Share Calculations
Billing
Collections
Debit and Credit Notes
Cargowise
Logistics Systems
Customer Service
Process Improvement
Transportation
Supply Chain

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