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Added 1 min ago
GF
Customer Service Representative (Motivator) - Vaughan Metropolitan Centre
GoodLife Fitness
Vaughan, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 1 min ago
C
Associate Investment Advisor (commission only) CIBC Wood Gundy
CIBC
London, ON
- Full-time
Added 1 min ago
C
Client Service Representative [Hourly]
CIBC
Treherne, MB
- Part-time
Added 1 min ago
BB
Mobile Sales Associate (Seasonal)
Best Buy Canada
Canada
- Part-time
Added 1 min ago
A
Retail Sales Representative
Acosta
Calgary, AB
- Full-time
We are currently recruiting a results-oriented Sales and Merchandising Representative to represent our clients.
Added 4 mins ago
AT
Customer service agent
Ascendent Technology Group Inc.
Cranbrook, BC
- From $30 CAD / hour
- Full-time
- On-site
Added 16 mins ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- From $17.95 CAD / hour
- Part-time
Added 16 mins ago
OD
Outbound Sales Representative
OSL Direct Services
Mississauga, ON
- Other
Added 16 mins ago
Sales Development Representative
Motive
Toronto, ON
Added 30 mins ago
B
Facility Manager III
BGIS
Milton, ON
- Full-time
Added 30 mins ago
FC
Member Experience Representative
FirstOntario Credit Union
Hamilton, ON
- Full-time
Added 31 mins ago
A
Field Representative - Alcoholic Beverages
Acosta
Toronto, ON
- Full-time
Added 31 mins ago
A
Field Representative - Alcoholic Beverages
Acosta
ON · Simcoe, ON
- Full-time
Added 46 mins ago
AH
50/50 Ambassador
Argonauts Holdings Limited Partnership
Toronto, ON · Scotiabank Arena
- Part-time
Added 46 mins ago
Customer Service Associate - Seasonal Role
La Maison Simons
Edmonton, AB · West Edmonton Mall
Added 46 mins ago
T
Audit Manager I, TD Securities (1151)
TD
Toronto, ON
- Full-time
Added 46 mins ago
IO
Inside Sales Representative
Irving Oil
Saint John, NB
- Full-time
As an Inside Sales Support Representative, you will engage with our residential customers and provide an excellent consumer experience. Your goal will be to assist the Residential…
Added 46 mins ago
IO
Fixed Term Customer Service Representative - Network Relationship Management
Irving Oil
Saint John, NB
- Full-time
As a Fixed Term Customer Service Representative, you will engage with our retail customers and provide excellent consumer experience by responding to inquiries, accurately logging and…
Added 46 mins ago
C
Mobile Financial Services Representative
CIBC
Toronto, ON · East Gwillimbury, ON · Oshawa, ON · Ajax, ON · Richmond Hill, ON · Newmarket, ON
- Full-time
Added 46 mins ago
C
Financial Service Representative (Hybrid) - Outbound calls - Bilingual
CIBC
Montreal, QC
- Full-time
Added 46 mins ago
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Financial Services Representative II
CIBC
Kingston, ON
- Full-time
Added 46 mins ago
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Client Service Representative
CIBC
Invermere, BC
- Part-time
Added 46 mins ago
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Client Service Representative
CIBC
Iqaluit, NU
- Part-time
Added 46 mins ago
C
Client Service Representative
CIBC
Iqaluit, NU
- Part-time
Added 46 mins ago
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Agro Sales Representative
Co-op
Estevan, SK
- Full-time
Build a relationship-driven B2B sales career with Southern Plains Co-op. As an Agro Sales Representative, you will work with gro

ITN Logistics

Customer Service Representative

Mississauga, ON, Canada

$45,000 to $55,000 CAD / year · Full-time

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Job details

Pay: $45,000 to $55,000 CAD / year
Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Sep 13, 2026

Original job description

The 3PL Customer Service Representative will be providing exemplary service to ABC clients in order to meet or surpass customer expectations. The CSR will be responsible for creating a world-class experience by interacting with the customers and responding to orders, inquiries, concerns, and general requests. This will include but not be limited to communication with the transportation, vendors, and suppliers ensuring the quality assurance checks are completed and maintained in order to provide excellent customer satisfaction.

We will be looking for a more experienced candidate who can support and build a core of our CSR Team.

Job Responsibilities include but are not limited to the following:

Customer Service

Oversees the processing of client’s orders by managing and maintaining inbound/outbound orders and/or inventory.
Reviews and prepares shipping requirements such as shipping labels, delivery appointments, packaging requirements, etc.
Manually enter data into Warehouse Management System (WMS).
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Serves as point of contact for specific clients.
Communicates effectively with clients to gain an understanding of their needs and internal processes.
Finds resourceful solutions to obstacles that arise during order processing and shipping.
Builds strong relationships with individuals at all levels of client organization and guarantees client has a positive, value-added experience in every interaction.
Ensure that all Health and Safety standards are understood and adhered to.
Manage specific customer projects for clients.
Back-up coverage for other Warehouse Customer Service Representatives.
Other projects, duties, and responsibilities as assigned.

Skills And Qualifications

Education in Customer Service preferred.
Previous working experience in Customer Service.
Previous working knowledge of shipping/receiving is preferred.
Previous working experience in web-based courier services.
Computer skills: WMS, inventory systems, ability to work in most Windows applications, especially Microsoft Office.
Previous working knowledge of Fashion processes and customers is an asset.
Excellent organizational, multi-tasking, and problem-solving skills.
Ability to work well with tight deadlines in a fast-paced environment.
Superior communication with customers and relationship-building skills.

Job Type: Full Time, Permanent

Only Canadian Citizens or Permanent Residents need apply.

Salary will be based on experience

Experience

3 PL Customer Service Representative - 2 years (Required).
Warehouse Management System – 2 years required (Required).

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More about this job

Responsibilities

Manage client orders and inventory, prepare shipping requirements, enter data into the warehouse management system, and resolve customer issues. Serve as a point of contact for assigned clients, coordinate with transportation providers and suppliers, manage customer projects, and support other warehouse customer service representatives.

Requirements

Requires at least two years of 3PL customer service experience and two years of warehouse management system experience. Customer service education and shipping and receiving experience are preferred; strong communication, organization, multitasking, and problem-solving skills are also expected.

Skills

Customer Service
Order Processing
Inventory Management
Shipping And Receiving
Warehouse Management Systems
Data Entry
Problem-Solving
Communication
Relationship Building
Organization
Multitasking
Microsoft Office
Courier Services
Quality Assurance
Project Management
Health And Safety Compliance

Visa sponsorship

Not detected in the job text

Keywords

3PL
Customer Service
Warehouse Management System
WMS
Inventory Systems
Order Processing
Inbound Orders
Outbound Orders
Inventory Management
Shipping Labels
Delivery Appointments
Packaging Requirements
Shipping And Receiving
Courier Services
Transportation
Vendors
Suppliers
Quality Assurance
Fashion Processes
Microsoft Office
Windows Applications
Health And Safety
Customer Projects
Client Relations

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