Closed listing

Dispatch Administrative Clerk

Mississauga, ON, Canada

$18 to $19 CAD / hour · Contract

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $18 to $19 CAD / hour
Job type: Contract
Closing date: Oct 16, 2026
Posting language: English
Posted: Aug 22, 2026

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Original job description

Archived listing. The details below describe a past opening.

We're looking to hire a Dispatch Administrative Clerk (With Intermodal experience).

Applicants must be Canadian Citizens or Permanent Residents.

Duties

Providing exceptional customer service at all times.
Provides support and back up to Dispatch team - LCL & FCL and other Administrative staff.
Follows agreed company processes and protocols in the Dispatch department, including use of systems and software.
Continue nurturing the ITN Logistics Brand as a quality, customer-centric, timely service provider that delivers against its value proposition.
Attending to customer calls, issues and complaints.
Receives inbound and outbound orders.
Update the whiteboards with day to day deliveries & export pick-ups.
Sending status reports when required.
Tracking shipments in all rail yards - CN/CP, etc.
Scheduling appointments to ensure timely deliveries / and to avoid storage.
Ensuring reservations are scheduled for shipments out of CN/MALPORT and ensuring RV times correlate with shipment appointments.
Making RV’s for empty container returns and Export booking’s - advising ITN rep/customer if any difficulty with Export booking #’s (capacity).
Creating and updating Cargowise - including, but not limited to “T” Jobs, printing orders, billing, putting costs, driver’s pay, PODs.
Making and updating warehouse schedule on a daily and weekly basis.
Ensure the resources in the dispatch function of the company are managed effectively to achieve maximum efficiencies.
Continued nurturing of the relationship with current accounts.
Complete other administrative functions that support the daily requirements of the department.

Knowledge And Skills Required

Education and Industry Knowledge:

1-2 years knowledge in Administrative functions.
Experience in Intermodal a requirement.
Knowledge of working on Cargowise software an asset.

Technical Skills / Qualifications

Proficiency with computers, ability to work in Windows applications, especially Microsoft Office is an asset.
Excellent problem-solving skills.

Other

Required to work a flexible schedule of 8 hours daily shifts, Monday to Friday.
Ability to communicate in a manner, which is clear, effective, and respectful.
Detail-oriented.
Good organization skills while working in a fast-paced environment.
Ability to Multitask and meet deadlines with minimum disruption.

About employer

More about this job

Responsibilities

The Dispatch Administrative Clerk provides support to the dispatch team by managing LCL and FCL orders, tracking shipments, and scheduling appointments. They are also responsible for maintaining Cargowise records, updating warehouse schedules, and ensuring effective communication with customers.

Requirements

Applicants must have 1-2 years of administrative experience and specific experience in Intermodal logistics. Proficiency in Microsoft Office and Cargowise software is highly preferred, along with the ability to work a flexible 40-hour work week.

Skills

Intermodal logistics
Cargowise
Customer service
Administrative support
Dispatching
Microsoft Office
Problem-solving
Multitasking
Data entry
Shipment tracking
Scheduling
Communication
Organization
Time management

Visa sponsorship

Not detected in the job text

Keywords

Dispatch
Intermodal
Cargowise
Logistics
Transportation
Supply Chain
Administrative
Customer Service
Microsoft Office
LCL
FCL
CN
CP
Warehouse
Shipment Tracking
Export
PODs
Data Entry
Scheduling
Inventory Management

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