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ITN Logistics

Junior Dispatcher - FTL

Mississauga, ON, Canada

$60,000 to $65,000 CAD / year · Full-time

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Job details

Pay: $60,000 to $65,000 CAD / year
Job type: Full-time
Apply by: Dec 5, 2026
Experience: Minimum 2 years of dispatch experience, preferably within the trucking or transportation industry.
Posting language: English
Posted: Nov 5, 2026

Original job description

Are you an experienced dispatcher who thrives in a fast-paced transportation environment? Do you enjoy coordinating drivers, managing time-sensitive shipments and finding solutions when operational challenges arise?

ITN/SCAN is looking for a motivated and organized Dispatcher – FTL to join our team!

At ITN Logistics, we pride ourselves on providing comprehensive transportation, warehousing and logistics solutions to meet our customers' needs. As part of our Dispatch team, you will play an important role in ensuring the smooth coordination of daily transportation operations and delivering exceptional customer service.

What You'll Be Doing

Coordinate and dispatch drivers for full truckload (FTL) shipments, providing clear instructions and ensuring timely pickups and deliveries.
Arrange pickups and deliveries from customer locations, bonded warehouses, retail locations, malls and residential addresses.
Track and trace containers through CN and CPKC rail systems.
Schedule and manage rail terminal appointments (RV appointments).
Communicate shipment updates to customers and respond to service inquiries and escalations.
Coordinate with internal teams, including Operations, Transportation and 3PL, to ensure efficient shipment movement.
Monitor daily operations, address delays and resolve transportation challenges in a timely and effective manner.
Build and maintain positive working relationships with drivers, customers and internal stakeholders.
Follow company processes and procedures while identifying opportunities to improve operational efficiency and customer service.
Support the overall success and performance of the Dispatch team.

What We're Looking For

Minimum 2 years of dispatch experience, preferably within the trucking or transportation industry.
Experience with CN and CPKC rail container tracking and tracing.
Knowledge of the bonded warehouse and transportation industries would be an asset.
Strong organizational, communication and problem-solving skills.
Ability to multitask, prioritize workloads and meet tight deadlines.
Proficiency in Microsoft Office and general computer applications.
A customer-focused approach with the ability to work effectively with different teams.
Flexibility to work varying schedules and weekends when required.
Reliable transportation.

Why Join ITN/SCAN Logistics?

Be part of an established and growing logistics organization.
Work in a dynamic and collaborative environment.
Contribute to a team that values customer service, operational excellence and continuous improvement.

Interested in joining our team?

If you have the dispatch experience and skills we are looking for, we would love to hear from you!

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More about this job

Responsibilities

Dispatch drivers and coordinate full truckload shipments, pickups, deliveries, rail container tracking, and terminal appointments. Monitor daily transportation operations, communicate shipment updates, resolve delays, and coordinate with customers, drivers, and internal teams.

Requirements

Requires at least two years of dispatch experience, preferably in trucking or transportation, and experience tracking containers through CN and CPKC rail systems. Candidates should have strong organizational, communication, and problem-solving skills, proficiency with Microsoft Office, schedule flexibility, and reliable transportation; bonded warehouse industry knowledge is an asset.

Skills

Driver Dispatch
Full Truckload Coordination
Shipment Tracking And Tracing
Rail Container Tracking
Rail Terminal Appointment Scheduling
Pickup And Delivery Coordination
Customer Communication
Problem-Solving
Time Management
Organization
Multitasking
Prioritization
Microsoft Office
Transportation Operations
Customer Service
Cross-Functional Coordination

Visa sponsorship

Not detected in the job text

Keywords

Full Truckload
Driver Dispatch
Transportation
Logistics
Shipment Coordination
Pickup And Delivery
CN Rail
CPKC Rail
Container Tracking
Track And Trace
Rail Terminal Appointments
RV Appointments
Bonded Warehouses
Customer Service
Shipment Updates
Operations
Transportation Coordination
3PL
Microsoft Office
Operational Efficiency
Delay Resolution
Retail Locations
Residential Deliveries

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