Jobs in Canada

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Added 13 mins ago
IC
Vice President, Operations
ivari Canada
Toronto, ON
- Full-time
…team based in Toronto. This role will report to the EVP and Chief Operating Officer. The successful candidate will provide leadership and direction for all ivari’s operations to ensure a…
Added 28 mins ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 1 hour ago
P
Vice President, Compliance
Payroc
Canada
- Full-time
Coordinate with the Information Security Officer on PCI updates, changes, and compliance
Added 2 hours ago
SS
Tennis Saskatchewan - Executive Director
Sask Sport
SK · Saskatchewan, Canada
- Full-time
The Executive Director (ED) serves as the chief administrative officer of Tennis Saskatchewan (Tennis Sask) and is responsible for providing strategic leadership, operational management,…
Added 5 hours ago
GC
Senior Manager, FP&A - Central Technology
Game Companies
Vancouver, BC
- Full-time
…(EAIT) and Security organizations. You'll partner with our Chief Information Officer (CIO), CISO and their leadership teams to guide technology investments, resource allocation, and…
Added 8 hours ago
TG
Managing Director, Digital Finance
TMX Group
Toronto, ON
- Full-time
…and ensure sustained adoption and measurable value creation. Operating as the primary business counterpart to Technology and working in close partnership with the Chief Financial Officer…
Added 8 hours ago
TG
Managing Director, Digital Finance
TMX Group
Toronto, ON
- Full-time
…and ensure sustained adoption and measurable value creation. Operating as the primary business counterpart to Technology and working in close partnership with the Chief Financial Officer…
Added 8 hours ago
GE
Assistant Controller
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Reporting to the Chief Financial Officer, the Assistant Controller will play a key role in overseeing daily accounting operations, financial reporting, internal controls, and financial…
Added 9 hours ago
M-
Chief Fire Officer
MFO - Multinational Force & Observers
Ottawa, ON
- $94,000 USD / year
- Full-time
…Expert, you will advise senior leadership through the Deputy Chief of Staff (DCOS). Your suitability will be demonstrated by the scope of your responsibilities, not job title…
Added 10 hours ago
IB
Lease Auditor Specialist
Indigo Books & Music
Brampton, ON
- $60,000 to $80,000 CAD / year
- Full-time
Manager once Removed (MOR): Chief financial officer
Added 11 hours ago
AI Safety Lab Lead
National Research Council Canada
Ottawa, ON
Under the guidance of the Principal Advisor for AI Safety, and as part of the Chief Digital Research Officer’s team, you will play a central role in building and operating a scalable AI…
Added 11 hours ago
Administrative Assistant III, Division of Respirology
Nova Scotia Health and IWK Health
Halifax, NS
Reporting to the Chief Operating Officer of Pediatrics the Administrative Assistant III provides support to designated members of the Division of Respirology. Responsibilities include, but…
Added 11 hours ago
LT
AEM Content Operations Lead with Content Center of Excellence
Lorven Technologies Inc.
Canada
- Contract
…action tracking. Support executive status reporting to the Chief Marketing…
Added 11 hours ago
WS
Superintendent of Schools (Chief Executive Officer & Chief Education Officer)
Westwind School Division
Cardston, AB
- Full-time
To meet provincial legislation and regulatory standards, the successful candidate must possess, or be willing to obtain:
Added 12 hours ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 13 hours ago
IR
Vice President Operations
Insight Recruitment Inc.
AB · Edmonton, AB
- $200,000 to $250,000 CAD / year
- Full-time
This position can be based in Red Deer, Grande Prairie, Edmonton or Calgary, Alberta
Added 13 hours ago
TB
Chief Operating Officer
The BMI Group
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The BMI Group is seeking an experienced Chief Operating Officer (COO) to provide executive leadership and operational oversight across its diverse business portfolio.
Added 13 hours ago
IR
Director of Warehouse Operations
Insight Recruitment Inc.
AB · Edmonton, AB
- $140,000 to $190,000 CAD / year
- Full-time
Reporting directly to the Chief Operating Officer, you will oversee multiple facilities and lead site Operations Managers, driving operational excellence, safety, productivity and…
Added 13 hours ago
I
Lease Auditor Specialist
Indigo
Brampton, ON
- $60,000 to $80,000 CAD / year
- Full-time
Manager once Removed (MOR): Chief financial officer
Added 13 hours ago
MG
Director, Private Equity
Mikisew Group
Enoch, AB
- Full-time
Reporting to the Chief Investment Officer (CIO), the Director, Portfolio Investments supports the development, execution, and management of Mikisew Group's investment portfolio across…
Added 13 hours ago
O
Senior Manager, Finance
Opendoor
Toronto, ON
- $137,600 to $172,000 CAD / year
…to Operations, Sales, and Pricing. Working closely with the Chief Operating Officer, Chief Business Officer, and Chief Investment Officer, you will translate weekly operating, sales, and…
Added 14 hours ago
S
Regional Marketing Lead, North America
StarTech.com
Canada
- Full-time
Added 14 hours ago
SM
Lead, Risk & Resilience
Sandbox Mutual Insurance
Saskatoon, SK
- Full-time
…continuity and disaster recovery planning. Reporting to the Chief Risk & Compliance Officer, you'll provide forward-looking insights that support informed decision-making and organizational…
Added 15 hours ago
C
Vice President, Sales & Marketing
CYBERWELL
ON · Ontario, Canada
- Full-time
Reporting to the Chief Executive Officer, we are hiring a Vice President, Sales & Marketing to lead CYBERWELL’s commercial organization through its next phase of growth. As a member of the…
Added 15 hours ago
FI
Senior Marketing Manager
Fulfillment IQ
Toronto, ON
- $115,000 to $135,000 CAD / year
- Full-time
Primary Job Location: Hybrid, three days per week, Toronto / Greater Toronto Area (GTA), Ontario, Canada

ivari Canada

Vice President, Operations

Toronto, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: May 5, 2027
Posting language: English
Posted: Nov 6, 2026

Original job description

Welcome to ivari

Let us introduce ourselves. With 300+ employees across Canada, ivari is a company that’s making a difference in the world of life insurance. How? By finding and hiring employees who are passionate about helping people protect their families, and by giving them the best, most supportive workplace possible.

ivari is part of Sagicor Financial Corporation, a leading financial services provider with over 185 years of history operating across the Caribbean, US and Canada. We offer a wide range of products and services, including life and health insurance, annuities, pension administration and investment services.

At ivari, everyone is welcome! It is our mission to attract, develop, and retain a workforce that is as diverse as the customers we serve and the communities in which we do business. We offer an inclusive and accessible work environment where all employees and customers feel valued, respected, and supported.

Here’s the job opportunity…

We are looking for a Vice President, Operations to join our dynamic ivari team based in Toronto. This role will report to the EVP and Chief Operating Officer. The successful candidate will provide leadership and direction for all ivari’s operations to ensure a consistent experience for internal and external stakeholders. They will act as the key point of contact for our outsourcing relationship, ensuring metrics, policies, and procedures are being administered as per the contract. They will also be responsible for driving ivari’s user experience strategy and process optimization initiatives, whereby the use of technology is being maximized to reduce manual processes and paper consumption while enhancing the customer experience and Fair Treatment of Customer requirements.

You will…

Lead the overall administration of the operations outsourcing relationship by:
- Establishing and executing the strategy for new business and the in-force block of business
- Ensuring operations compliance with all government regulations
- Implementing industry best practices to manage the business.
- Act as the key point of contact and relationship manager for ivari with our TPA.
Provide successful contract interpretation and negotiation for issues that arise in managing the book of business.
Participate in corporate strategy development while taking ownership of the development and implementation of the operations strategy and vision.
Define, maintain, and improve service goals for each department, focusing on excellence in the customer experience.
Maintain and improve risk identification and mitigation processes, including activities and controls associated with meeting contractual, regulatory, and legislative requirements.
Successfully implement new solutions on the platform of choice, keeping ivari competitive within the marketplace as a user-friendly and cost-effective provider of insurance including our Illustration, eApp and Advisor/Customer portal.
Align both the front office and back office processes to create a consistent and frictionless experience.
Be accountable for the division’s cost centres, working with the management team to set annual budgets, monitor and review monthly variances.

What we are looking for…

Post-secondary education or relevant experience.
15 + years’ experience in the financial service industry, preferably in the individual life insurance industry.
Thorough knowledge of insurance products and/or Financial Service products with a solid understanding of operations and business process outsourcing (BPO).
In-depth understanding of operations with focus on outsource management and customer service satisfaction; strong understanding of life insurance business operations with respect to systems functionality, policy administration, and best practices.
Knowledge and experience with designing and interpreting what a frictionless user experience is by leveraging available technology.
Demonstrates leadership skills in guiding and coaching teams to successful implementation of projects and objectives.
Ability to work with senior management level and demonstrates high diplomacy and persuasion in influencing strategic and critical decisions.
Excellent communication and presentation skills; ability to communicate complex or critical information to all levels and to both internal and external stakeholders.
Proven ability to seek and identify opportunities through research by identifying market trends.
Ability to use knowledge and creativity to resolve non-standard situations (problems are complex and undefined) where no precedent or existing policies exist, demonstrating strong analytical and problem-solving skills.
Pro-active in identifying issues and leading the implementing of solutions.
Demonstrates ability to develop solutions to significantly improve existing methods and processes. Very strong team and service partner orientation.
Proven ability to meet challenges, goals and objectives with enthusiasm, drive and initiative.
Proven ability to develop effective partnerships, focus on common goals and implement integrated solutions.
Ability to plan at both a strategic and operational level; Committed to taking accountability and ownership of strategy and tactics.
Able to perform in a fast-paced environment with multiple demands and priorities.

What's in it for you

At ivari, it's important for us to keep our people motivated, recognized and rewarded. We offer competitive base salaries plus a bonus, one of the many reasons ivari is a great place to work.

We also offer health and dental benefits for the entire family from Day 1! But that’s just the beginning. When you join the ivari team you also get…

Competitive compensation and annual bonus opportunity
Comprehensive health and dental benefits [for you and your family]
Pension and employee savings plans with company matching contributions
Hybrid work arrangement with dedicated in-office collaboration days
Competitive vacation and paid time-off programs
Professional development and continuous learning opportunities
Collaborative culture where individual contributions have visible impact
Wellness programs supporting physical and mental health

Who you are…

You are a team player who not only understands our core values but lives them every day. You know the importance of…

Bringing clarity and focus to your work;
Taking ownership and doing what you say you will;
Remaining flexible;
Collaborating with others;

To apply, please email your resume to: human.resources@ivari.ca

ivari strives to attract, develop, and retain a workforce that is as diverse as the customers we serve and the communities in which we do business.

We are committed to providing an inclusive and accessible work environment where all employees and customers feel valued, respected, and supported.

Our commitment to inclusivity is reflected in the safeguards, policies and commitments we have in place to remove barriers and provide equal opportunities to prospective and current employees, without discrimination.

A Human Resources representative is available to consult with applicants who require accommodation in the application or recruitment process. Any information shared by the applicant about an accommodation will be treated as confidential. If you do require an accommodation, please email human.resources@ivari.ca.

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead ivari’s operations and outsourcing relationship, ensuring contractual, regulatory, and service requirements are met while improving customer experience and operational performance. Set and implement operations strategy, optimize processes through technology, oversee risk and budgets, and deliver consistent front- and back-office experiences.

Requirements

Requires post-secondary education or relevant experience and 15 or more years in financial services, preferably individual life insurance, with strong knowledge of insurance operations, policy administration, and outsourcing management. The candidate should demonstrate executive leadership, strategic and operational planning, communication and negotiation skills, and the ability to improve processes and implement solutions.

Skills

Operations Leadership
Business Process Outsourcing
Life Insurance Operations
Policy Administration
Customer Experience Strategy
Process Optimization
Regulatory Compliance
Risk Management
Contract Negotiation
Strategic Planning
Budget Management
Project Implementation
Team Leadership and Coaching
Analytical and Problem-Solving Skills
Stakeholder Communication

Benefits

Competitive Compensation
Annual Bonus Opportunity
Health and Dental Benefits
Pension and Employee Savings Plans
Company Matching Contributions
Hybrid Work Arrangement
Vacation and Paid Time Off
Professional Development
Wellness Programs

Visa sponsorship

Not detected in the job text

Keywords

Life Insurance
Financial Services
Business Process Outsourcing
Third-Party Administrator
Operations Strategy
Policy Administration
Insurance Products
Customer Experience
User Experience
Process Optimization
Technology Enablement
Illustration
Electronic Application
Advisor Portal
Customer Portal
Regulatory Compliance
Risk Identification
Risk Mitigation
Contract Management
Contract Negotiation
Service Goals
Budget Management
Cost Centres
Fair Treatment of Customers
Front-Office Processes
Back-Office Processes

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Work requirements

Jobs in Canada