Jobs in Canada

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Added 46 mins ago
IC
Vice President, Operations
ivari Canada
Toronto, ON
- Full-time
We are looking for a Vice President, Operations to join our dynamic ivari team based in Toronto. This role will report to the EVP and Chief Operating Officer. The successful candidate will…
Added 1 hour ago
RP
Coordinator, Digital Communications
RECRUITMENT PARTNERS INC.
Calgary, AB
- Contract
Our client is seeking a Coordinator, Digital Communications to join their team on a contract basis. Reporting to the Manager, Creative Content, Digital & Social Media, this role supports…
Added 1 hour ago
T
Business Development Manager
Temu
Canada
- Full-time
Temu is seeking a highly motivated and experienced Business Development Manager to join our team. As a rapidly growing company, we are looking for talented individuals committed to helping…
Added 1 hour ago
UO
Production Manager
University of Waterloo
Waterloo, ON · William M. Tatham Centre
- Full-time
The Production Manager leads and contributes senior analytical support to projects and performs research, make appropriate recommendations, ensure alignment of strategy, ensure best…
Added 1 hour ago
UO
Administrative Manager
University of Waterloo
Waterloo, ON · Mathematics & Computer
- Full-time
Reporting to the Associate Dean (AD), Equity, Diversity, Inclusion & Student Empowerment (EDI&SE), the Administrative Manager (AM) is responsible for the oversight and management of all…
Added 2 hours ago
SM
Project Manager II VITAL Operations
St. Michael's Hospital
Toronto, ON
- Temporary
Vital is a federally and provincially funded initiative enabling secure, near real-time access to hospital data for research and innovation. In its first phase, Vital will connect 160+…
Added 3 hours ago
S
Nurse, Clinical Informatics Specialist
Sanya’k̓ula
Vancouver, BC
- Full-time
The Nurse, Clinical Informatics Specialist (CIS) reports to the Manager and provides consultation, facilitation and instruction on the design, optimization and integration of clinical…
Added 6 hours ago
E
Associate Brand Manager – Dairy
Elanco
Mississauga, ON · CA - Mississauga
- Full-time
…for an energetic, curious, and collaborative Associate Brand Manager to join our team in Mississauga, supporting our Canadian Dairy & Ruminant…
Added 7 hours ago
P(
Associate Creative Strategist
Phoenix (YC W21)
Toronto, ON
- $70,000 to $80,000 CAD / year
- Full-time
…apprenticeship-style role for someone who wants to learn creative strategy inside a fast-moving, AI-forward digital health company, and see their ideas tested across paid social for both of…
Added 7 hours ago
KT
Account Executive – B2B Technology Solutions
KSPACE TECHNOLOGIES HQ
Remote, Canada
- $45,000 to $55,000 CAD / year
- Full-time
- Remote
…modernize, integrate, and manage the systems that support their operations and…
Added 7 hours ago
N
Regional Sales Manager - Utilities-EN
Noramco
Mississauga, ON
- Full-time
(20%) Aggressively and consistently research new business opportunities and market Noramco products and services to new potential clients;
Added 7 hours ago
Senior Manager, Pooled Investment Vehicles (International)
Scotiabank
Toronto, ON
…ETF investment universe for Offshore and International Wealth operations. Support GIS Investment Strategy and collaborate with International Wealth management platforms on asset allocation…
Added 8 hours ago
B
Product Manager MDS, Hypodermics and Anesthesia
BD
Mississauga, ON · CAN Mississauga - Derry Road West
- $85,000 to $135,000 CAD / year
- Full-time
The Product Manager MDS, Hypodermics and Anesthesia will lead the national marketing plan for the assigned MDS portfolio. The role will report to the Marketing Director for MDS, and, in…
Added 8 hours ago
S-
Senior Analyst GWO Business Risk Management, Toronto
Scotiabank - Global Banking and Markets
Toronto, ON
- Full-time
Contributes to the overall success of the Global Wholesale Operations (GWO) risk and control strategy through driving and implementation of enterprise policies, standards, methodology and…
Added 8 hours ago
S
Senior Manager, Pooled Investment Vehicles (International)
Scotiabank
Toronto, ON
- Full-time
…ETF investment universe for Offshore and International Wealth operations. Support GIS Investment Strategy and collaborate with International Wealth management platforms on asset allocation…
Added 8 hours ago
UO
Residence Life Coordinator, AVP Strategy Enterprise Comm
University of Calgary
Calgary, AB
- Full-time
The RLC reports to the Manager, Residence Life. This is a 35 hours per week position. Due to the nature of Residence Life operations, some early morning, late evening, overnight, weekend…
Added 8 hours ago
UO
Corporate Training Program Delivery Analyst, UCalgary Continuing Education
University of Calgary
Calgary, AB
- Full-time
This position reports to the Manager, Corporate Training and Workforce Development, Continuing Education, and will perform professional-level analytical, advisory, and consultative work…
Added 8 hours ago
C
Directeur ou directrice du développement des affaires/Business Dev Manager
CBRE
Montreal, QC
- Full-time
Établir un réseau interne au sein de la communauté des ventes et des opérations de CBRE afin d’améliorer les connaissances, de partager les meilleures pratiques et de bénéficier…
Added 8 hours ago
UO
Utilities Electrical Engineer
University of British Columbia
Vancouver, BC · UBCV | Campus Energy Centre (CEC)
- $10,459.67 to $15,675.58 CAD / month
- Full-time
The Utilities Electrical Engineer reports to the Manager, Electrical Utilities. This position interacts and collaborates with Energy and Water Services professional staff, Building…
Added 8 hours ago
F
Sr. Digital Performance Marketing Manager
Fittes
Toronto, ON
- Full-time
Don’t meet every single requirement? Research shows that women and people of colour are less likely to apply unless they meet 100% of the qualifications. If you’re excited about this role…
Added 9 hours ago
TU
Utilities Electrical Engineer
The University of British Columbia
Vancouver, BC
- $10,459.67 to $15,675.58 CAD / month
- Full-time
The Utilities Electrical Engineer reports to the Manager, Electrical Utilities. This position interacts and collaborates with Energy and Water Services professional staff, Building…
Added 9 hours ago
N
Regional Sales Manager - Utilities-FR
Noramco
Mississauga, ON
- Full-time
(20%) Aggressively and consistently research new business opportunities and market Noramco products and services to new potential clients;
Added 9 hours ago
AT
Operations Research Developer
Air Transat
Montreal, QC
- Full-time
In collaboration with the Manager, Optimization Solutions Implementation, the incumbent contributes to the design, development, implementation, and maintenance of optimization solutions…
Added 9 hours ago
A
Manager Delegate Sales
Assemble
Toronto, ON
- $150,000 to $175,000 CAD / year
A hybrid work model that blends time in our downtown Toronto office with the flexibility of working from home (3-days in office)
Added 9 hours ago
SC
Adjuster
Saskatchewan Crop Insurance Corporation (SCIC)
Yorkton, SK
- Full-time
Must possess a valid driver's license and a suitable vehicle to carry out responsibilities

ivari Canada

Vice President, Operations

Toronto, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: May 5, 2027
Posting language: English
Posted: Nov 6, 2026

Original job description

Welcome to ivari

Let us introduce ourselves. With 300+ employees across Canada, ivari is a company that’s making a difference in the world of life insurance. How? By finding and hiring employees who are passionate about helping people protect their families, and by giving them the best, most supportive workplace possible.

ivari is part of Sagicor Financial Corporation, a leading financial services provider with over 185 years of history operating across the Caribbean, US and Canada. We offer a wide range of products and services, including life and health insurance, annuities, pension administration and investment services.

At ivari, everyone is welcome! It is our mission to attract, develop, and retain a workforce that is as diverse as the customers we serve and the communities in which we do business. We offer an inclusive and accessible work environment where all employees and customers feel valued, respected, and supported.

Here’s the job opportunity…

We are looking for a Vice President, Operations to join our dynamic ivari team based in Toronto. This role will report to the EVP and Chief Operating Officer. The successful candidate will provide leadership and direction for all ivari’s operations to ensure a consistent experience for internal and external stakeholders. They will act as the key point of contact for our outsourcing relationship, ensuring metrics, policies, and procedures are being administered as per the contract. They will also be responsible for driving ivari’s user experience strategy and process optimization initiatives, whereby the use of technology is being maximized to reduce manual processes and paper consumption while enhancing the customer experience and Fair Treatment of Customer requirements.

You will…

Lead the overall administration of the operations outsourcing relationship by:
- Establishing and executing the strategy for new business and the in-force block of business
- Ensuring operations compliance with all government regulations
- Implementing industry best practices to manage the business.
- Act as the key point of contact and relationship manager for ivari with our TPA.
Provide successful contract interpretation and negotiation for issues that arise in managing the book of business.
Participate in corporate strategy development while taking ownership of the development and implementation of the operations strategy and vision.
Define, maintain, and improve service goals for each department, focusing on excellence in the customer experience.
Maintain and improve risk identification and mitigation processes, including activities and controls associated with meeting contractual, regulatory, and legislative requirements.
Successfully implement new solutions on the platform of choice, keeping ivari competitive within the marketplace as a user-friendly and cost-effective provider of insurance including our Illustration, eApp and Advisor/Customer portal.
Align both the front office and back office processes to create a consistent and frictionless experience.
Be accountable for the division’s cost centres, working with the management team to set annual budgets, monitor and review monthly variances.

What we are looking for…

Post-secondary education or relevant experience.
15 + years’ experience in the financial service industry, preferably in the individual life insurance industry.
Thorough knowledge of insurance products and/or Financial Service products with a solid understanding of operations and business process outsourcing (BPO).
In-depth understanding of operations with focus on outsource management and customer service satisfaction; strong understanding of life insurance business operations with respect to systems functionality, policy administration, and best practices.
Knowledge and experience with designing and interpreting what a frictionless user experience is by leveraging available technology.
Demonstrates leadership skills in guiding and coaching teams to successful implementation of projects and objectives.
Ability to work with senior management level and demonstrates high diplomacy and persuasion in influencing strategic and critical decisions.
Excellent communication and presentation skills; ability to communicate complex or critical information to all levels and to both internal and external stakeholders.
Proven ability to seek and identify opportunities through research by identifying market trends.
Ability to use knowledge and creativity to resolve non-standard situations (problems are complex and undefined) where no precedent or existing policies exist, demonstrating strong analytical and problem-solving skills.
Pro-active in identifying issues and leading the implementing of solutions.
Demonstrates ability to develop solutions to significantly improve existing methods and processes. Very strong team and service partner orientation.
Proven ability to meet challenges, goals and objectives with enthusiasm, drive and initiative.
Proven ability to develop effective partnerships, focus on common goals and implement integrated solutions.
Ability to plan at both a strategic and operational level; Committed to taking accountability and ownership of strategy and tactics.
Able to perform in a fast-paced environment with multiple demands and priorities.

What's in it for you

At ivari, it's important for us to keep our people motivated, recognized and rewarded. We offer competitive base salaries plus a bonus, one of the many reasons ivari is a great place to work.

We also offer health and dental benefits for the entire family from Day 1! But that’s just the beginning. When you join the ivari team you also get…

Competitive compensation and annual bonus opportunity
Comprehensive health and dental benefits [for you and your family]
Pension and employee savings plans with company matching contributions
Hybrid work arrangement with dedicated in-office collaboration days
Competitive vacation and paid time-off programs
Professional development and continuous learning opportunities
Collaborative culture where individual contributions have visible impact
Wellness programs supporting physical and mental health

Who you are…

You are a team player who not only understands our core values but lives them every day. You know the importance of…

Bringing clarity and focus to your work;
Taking ownership and doing what you say you will;
Remaining flexible;
Collaborating with others;

To apply, please email your resume to: human.resources@ivari.ca

ivari strives to attract, develop, and retain a workforce that is as diverse as the customers we serve and the communities in which we do business.

We are committed to providing an inclusive and accessible work environment where all employees and customers feel valued, respected, and supported.

Our commitment to inclusivity is reflected in the safeguards, policies and commitments we have in place to remove barriers and provide equal opportunities to prospective and current employees, without discrimination.

A Human Resources representative is available to consult with applicants who require accommodation in the application or recruitment process. Any information shared by the applicant about an accommodation will be treated as confidential. If you do require an accommodation, please email human.resources@ivari.ca.

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead ivari’s operations and outsourcing relationship, ensuring contractual, regulatory, and service requirements are met while improving customer experience and operational performance. Set and implement operations strategy, optimize processes through technology, oversee risk and budgets, and deliver consistent front- and back-office experiences.

Requirements

Requires post-secondary education or relevant experience and 15 or more years in financial services, preferably individual life insurance, with strong knowledge of insurance operations, policy administration, and outsourcing management. The candidate should demonstrate executive leadership, strategic and operational planning, communication and negotiation skills, and the ability to improve processes and implement solutions.

Skills

Operations Leadership
Business Process Outsourcing
Life Insurance Operations
Policy Administration
Customer Experience Strategy
Process Optimization
Regulatory Compliance
Risk Management
Contract Negotiation
Strategic Planning
Budget Management
Project Implementation
Team Leadership and Coaching
Analytical and Problem-Solving Skills
Stakeholder Communication

Benefits

Competitive Compensation
Annual Bonus Opportunity
Health and Dental Benefits
Pension and Employee Savings Plans
Company Matching Contributions
Hybrid Work Arrangement
Vacation and Paid Time Off
Professional Development
Wellness Programs

Visa sponsorship

Not detected in the job text

Keywords

Life Insurance
Financial Services
Business Process Outsourcing
Third-Party Administrator
Operations Strategy
Policy Administration
Insurance Products
Customer Experience
User Experience
Process Optimization
Technology Enablement
Illustration
Electronic Application
Advisor Portal
Customer Portal
Regulatory Compliance
Risk Identification
Risk Mitigation
Contract Management
Contract Negotiation
Service Goals
Budget Management
Cost Centres
Fair Treatment of Customers
Front-Office Processes
Back-Office Processes

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Work requirements

Jobs in Canada