Jobs in Canada

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Added 35 mins ago
IC
Vice President, Operations
ivari Canada
Toronto, ON
- Full-time
…Toronto. This role will report to the EVP and Chief Operating Officer. The successful candidate will provide leadership and direction for all ivari’s operations to ensure a consistent…
Added 50 mins ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Provide financial and analytical support for business cases, funding submissions, service reviews, and strategic initiatives.
Added 1 hour ago
SS
Retail Security Officer
Securiguard Services Ltd.
Vancouver, BC
- Full-time
Provide professional customer service, assist with inquiries, and support store staff when required.
Added 1 hour ago
UO
International Agreements Officer
University of Waterloo
Waterloo, ON · Ira G. Needles Hall
- Full-time
The International Agreements Officer is the University’s institutional subject-matter expert and process owner for the development, administration, and lifecycle management of international…
Added 1 hour ago
SH
General Duty Radiology Technologist - MRT (St Boniface site)
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Winnipeg, MB
- Full-time
…provides direct patient care, administrative and operational support functions required as part of the multi-disciplinary team approach of service delivery. MRT’s perform Bone Mineral…
Added 1 hour ago
SH
Director Health Services
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Winnipeg, MB
- Full-time
Experience working directly with professionals and support staff, i.e., physicians, nurses, therapists, educators, and administrators on the acquisition or improvement of health information…
Added 1 hour ago
General Duty Radiology Technologist - MRT (St Boniface site)
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Winnipeg, MB
…provides direct patient care, administrative and operational support functions required as part of the multi-disciplinary team approach of service delivery. MRT’s perform Bone Mineral…
Added 1 hour ago
Director Health Services
Winnipeg Regional Health Authority
Winnipeg, MB
Experience working directly with professionals and support staff, i.e., physicians, nurses, therapists, educators, and administrators on the acquisition or improvement of health information…
Added 1 hour ago
GO
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Government of Manitoba
Winnipeg, MB
- Full-time
Must hold membership or be eligible for immediate membership in the Law Society of Manitoba
Added 4 hours ago
AU
Associate Union Officer
Acadia University Faculty Association
Wolfville, NS
- Full-time
Member Advisory Support. In coordination with the primary Union Officer, consult with individual members regarding data-related queries or discrepancies (e.g., earnings calculations,…
Added 5 hours ago
S
Mechanical Technician Trainee
SLB
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- Full-time
Must have the legal right to work in Canada without visa sponsorship
Added 5 hours ago
CO
By-Law and Licensing Clerk
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Part-time
Main Function: Act as receptionist, answer telephone calls and receive visitors to the section. Support the Licensing Enforcement Officer in the processing and issuing of business, lottery,…
Added 5 hours ago
E
Agent·e de promotion et de communication
Engagés
Montréal-Ouest, QC
- Full-time
Added 5 hours ago
CO
Linear Infrastructure Services Maintenance Officer
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Sudbury, ON · Greater Sudbury, ON
- Full-time
Must have experience dealing with the general public
Added 6 hours ago
CC
Warehouse Floater and Backup Driver - Permanent Full-Time - Montreal QC
Chit Chats
Montreal, QC
- Full-time
Must possess a valid drivers license and maintain it during the course of employment
Added 6 hours ago
RH
Corporate Commercial Associate
Robert Half
Calgary, AB
- $150,000 to $200,000 CAD / year
- Full-time
We are supporting a highly reputable full-service mid-size law firm in their search for an experienced Corporate Commercial Lawyer (Calgary).
Added 7 hours ago
FA
(internal posting) Intermediate Accountant (Maternity Leave Cover)
Fraser Academy
Vancouver, BC
- Contract
Reporting to the Chief Financial & Administrative Officer, the Intermediate Accountant is responsible for the day-to-day operations of finance and accounting including: financial statements…
Added 7 hours ago
VI
Director, Industry Development
Vector Institute
Toronto, ON
- $100,600 to $125,800 CAD / year
- Full-time
Internal and external stakeholder feedback is such that Vector’s Industry Innovation team provides high-quality service, support, and impactful data/resources as required;
Added 7 hours ago
GO
Access Analyst
Government of Manitoba
Winnipeg, MB
- Full-time
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities,…
Added 7 hours ago
BV
Work Integrated Learning Officer
Bow Valley College
Calgary, AB
- Full-time
Reporting to the Manager, Work Integrated Learning (WIL) Services, the Work Integrated Learning Officer plays a key role in connecting students, employers, and faculty to create meaningful,…
Added 7 hours ago
Director, Office of the Dean
University of Toronto
Toronto, ON
Must have sound judgement, tact, diplomacy and discretion, and be attentive to detail · Must possess management skills including: budgeting, reporting, stakeholder relations, governance, and strategic planning
Added 7 hours ago
YU
Data Analyst
York University
Toronto, ON
- Full-time
…University's overall growth strategy. Reporting to the Executive Officer, the incumbent is responsible for updating, analyzing and reporting on day-to-day performance of various data…
Added 7 hours ago
PH
Security Officer (Full Time)
Park Hyatt
Toronto, ON
- Full-time
As a Security Officer at Park Hyatt Toronto, you will play a key role in maintaining a safe, secure, and welcoming environment for our guests and colleagues. You will be responsible for…
Added 7 hours ago
VF
Branch Manager
Valley First
Kamloops, BC
- $100,800 to $129,200 CAD / year
- Full-time
Mutual fund license required depending on region
Added 7 hours ago
NB
*NEW* Ambulance Communications Officer {CUPE CS-26-537}
North Bay Regional Health Centre (NBRHC)
North Bay, ON
- $36.11 to $42.86 CAD / hour
- Contract
Must hold (OSSGD) Ontario Secondary School Graduation Diploma or equivalent

ivari Canada

Vice President, Operations

Toronto, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: May 5, 2027
Posting language: English
Posted: Nov 6, 2026

Original job description

Welcome to ivari

Let us introduce ourselves. With 300+ employees across Canada, ivari is a company that’s making a difference in the world of life insurance. How? By finding and hiring employees who are passionate about helping people protect their families, and by giving them the best, most supportive workplace possible.

ivari is part of Sagicor Financial Corporation, a leading financial services provider with over 185 years of history operating across the Caribbean, US and Canada. We offer a wide range of products and services, including life and health insurance, annuities, pension administration and investment services.

At ivari, everyone is welcome! It is our mission to attract, develop, and retain a workforce that is as diverse as the customers we serve and the communities in which we do business. We offer an inclusive and accessible work environment where all employees and customers feel valued, respected, and supported.

Here’s the job opportunity…

We are looking for a Vice President, Operations to join our dynamic ivari team based in Toronto. This role will report to the EVP and Chief Operating Officer. The successful candidate will provide leadership and direction for all ivari’s operations to ensure a consistent experience for internal and external stakeholders. They will act as the key point of contact for our outsourcing relationship, ensuring metrics, policies, and procedures are being administered as per the contract. They will also be responsible for driving ivari’s user experience strategy and process optimization initiatives, whereby the use of technology is being maximized to reduce manual processes and paper consumption while enhancing the customer experience and Fair Treatment of Customer requirements.

You will…

Lead the overall administration of the operations outsourcing relationship by:
- Establishing and executing the strategy for new business and the in-force block of business
- Ensuring operations compliance with all government regulations
- Implementing industry best practices to manage the business.
- Act as the key point of contact and relationship manager for ivari with our TPA.
Provide successful contract interpretation and negotiation for issues that arise in managing the book of business.
Participate in corporate strategy development while taking ownership of the development and implementation of the operations strategy and vision.
Define, maintain, and improve service goals for each department, focusing on excellence in the customer experience.
Maintain and improve risk identification and mitigation processes, including activities and controls associated with meeting contractual, regulatory, and legislative requirements.
Successfully implement new solutions on the platform of choice, keeping ivari competitive within the marketplace as a user-friendly and cost-effective provider of insurance including our Illustration, eApp and Advisor/Customer portal.
Align both the front office and back office processes to create a consistent and frictionless experience.
Be accountable for the division’s cost centres, working with the management team to set annual budgets, monitor and review monthly variances.

What we are looking for…

Post-secondary education or relevant experience.
15 + years’ experience in the financial service industry, preferably in the individual life insurance industry.
Thorough knowledge of insurance products and/or Financial Service products with a solid understanding of operations and business process outsourcing (BPO).
In-depth understanding of operations with focus on outsource management and customer service satisfaction; strong understanding of life insurance business operations with respect to systems functionality, policy administration, and best practices.
Knowledge and experience with designing and interpreting what a frictionless user experience is by leveraging available technology.
Demonstrates leadership skills in guiding and coaching teams to successful implementation of projects and objectives.
Ability to work with senior management level and demonstrates high diplomacy and persuasion in influencing strategic and critical decisions.
Excellent communication and presentation skills; ability to communicate complex or critical information to all levels and to both internal and external stakeholders.
Proven ability to seek and identify opportunities through research by identifying market trends.
Ability to use knowledge and creativity to resolve non-standard situations (problems are complex and undefined) where no precedent or existing policies exist, demonstrating strong analytical and problem-solving skills.
Pro-active in identifying issues and leading the implementing of solutions.
Demonstrates ability to develop solutions to significantly improve existing methods and processes. Very strong team and service partner orientation.
Proven ability to meet challenges, goals and objectives with enthusiasm, drive and initiative.
Proven ability to develop effective partnerships, focus on common goals and implement integrated solutions.
Ability to plan at both a strategic and operational level; Committed to taking accountability and ownership of strategy and tactics.
Able to perform in a fast-paced environment with multiple demands and priorities.

What's in it for you

At ivari, it's important for us to keep our people motivated, recognized and rewarded. We offer competitive base salaries plus a bonus, one of the many reasons ivari is a great place to work.

We also offer health and dental benefits for the entire family from Day 1! But that’s just the beginning. When you join the ivari team you also get…

Competitive compensation and annual bonus opportunity
Comprehensive health and dental benefits [for you and your family]
Pension and employee savings plans with company matching contributions
Hybrid work arrangement with dedicated in-office collaboration days
Competitive vacation and paid time-off programs
Professional development and continuous learning opportunities
Collaborative culture where individual contributions have visible impact
Wellness programs supporting physical and mental health

Who you are…

You are a team player who not only understands our core values but lives them every day. You know the importance of…

Bringing clarity and focus to your work;
Taking ownership and doing what you say you will;
Remaining flexible;
Collaborating with others;

To apply, please email your resume to: human.resources@ivari.ca

ivari strives to attract, develop, and retain a workforce that is as diverse as the customers we serve and the communities in which we do business.

We are committed to providing an inclusive and accessible work environment where all employees and customers feel valued, respected, and supported.

Our commitment to inclusivity is reflected in the safeguards, policies and commitments we have in place to remove barriers and provide equal opportunities to prospective and current employees, without discrimination.

A Human Resources representative is available to consult with applicants who require accommodation in the application or recruitment process. Any information shared by the applicant about an accommodation will be treated as confidential. If you do require an accommodation, please email human.resources@ivari.ca.

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead ivari’s operations and outsourcing relationship, ensuring contractual, regulatory, and service requirements are met while improving customer experience and operational performance. Set and implement operations strategy, optimize processes through technology, oversee risk and budgets, and deliver consistent front- and back-office experiences.

Requirements

Requires post-secondary education or relevant experience and 15 or more years in financial services, preferably individual life insurance, with strong knowledge of insurance operations, policy administration, and outsourcing management. The candidate should demonstrate executive leadership, strategic and operational planning, communication and negotiation skills, and the ability to improve processes and implement solutions.

Skills

Operations Leadership
Business Process Outsourcing
Life Insurance Operations
Policy Administration
Customer Experience Strategy
Process Optimization
Regulatory Compliance
Risk Management
Contract Negotiation
Strategic Planning
Budget Management
Project Implementation
Team Leadership and Coaching
Analytical and Problem-Solving Skills
Stakeholder Communication

Benefits

Competitive Compensation
Annual Bonus Opportunity
Health and Dental Benefits
Pension and Employee Savings Plans
Company Matching Contributions
Hybrid Work Arrangement
Vacation and Paid Time Off
Professional Development
Wellness Programs

Visa sponsorship

Not detected in the job text

Keywords

Life Insurance
Financial Services
Business Process Outsourcing
Third-Party Administrator
Operations Strategy
Policy Administration
Insurance Products
Customer Experience
User Experience
Process Optimization
Technology Enablement
Illustration
Electronic Application
Advisor Portal
Customer Portal
Regulatory Compliance
Risk Identification
Risk Mitigation
Contract Management
Contract Negotiation
Service Goals
Budget Management
Cost Centres
Fair Treatment of Customers
Front-Office Processes
Back-Office Processes

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Jobs in Canada

Vice President, Operations

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Contact us

Work requirements

Jobs in Canada