Jobs in Canada

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Added 1 hour ago
IC
Senior Consultant, Underwriting, Claims & Risk Management
ivari Canada
Toronto, ON
- Full-time
…will play a key role in ensuring the fair, timely, consistent and compliant underwriting and adjudication of complex life, disability and critical illness applications and claims. As a…
Added 1 hour ago
IC
Vice President, Operations
ivari Canada
Toronto, ON
- Full-time
At ivari, everyone is welcome! It is our mission to attract, develop, and retain a workforce that is as diverse as the customers we serve and the communities in which we do business. We…
Added 2 hours ago
IC
Senior Underwriter
ivari Canada
Toronto, ON
- Full-time
At ivari, everyone is welcome! It is our mission to attract, develop, and retain a workforce that is as diverse as the customers we serve and the communities in which we do business. We…
Added 3 hours ago
M
Enablement Lead, Employee Relations, Compliance & Health and Safety Technology
Manulife
Toronto, ON · Waterloo, ON
- Full-time
As the Enablement Lead, Employee Relations, Compliance & Health and Safety Technology, you will serve as the primary technology partner supporting Employee Relations, Compliance, and Health…
Added 5 hours ago
UO
Director, Child Care Services
University of Victoria
Victoria, BC
- Full-time
In accordance with the BC Criminal Records Review Act, must have ability to provide a clear criminal record check
Added 6 hours ago
SE
Occupational Health, Safety and Environment (OHSE) Advisor
SMS Equipment Inc.
Fort McMurray, AB
- Full-time
SMS Equipment is seeking field-focused Occupational Health, Safety and Environment (OHSE) Advisor to partner with employees and operational leaders in Fort McMurray. In this role, you’ll…
Added 6 hours ago
LH
Physiotherapist
Lifemark Health Group
Parry Sound, ON
- $36.92 to $51.17 CAD / hour
- Internship
…vision for the future of healthcare in Canada, our core values, and the exciting opportunities that align with your interests. This is your chance to share what drives you - your Talent…
Added 6 hours ago
LH
Physiotherapist
Lifemark Health Group
Marmora and Lake, ON · Marmora, ON
- $36.92 to $51.17 CAD / hour
- Internship
…vision for the future of healthcare in Canada, our core values, and the exciting opportunities that align with your interests. This is your chance to share what drives you - your Talent…
Added 6 hours ago
PI
Chief Human Resources Officer
Photonic Inc.
Coquitlam, BC
- Full-time
This role is based in Coquitlam, BC, with 2–3 days per week in the office · Champion a culture rooted in our values of Fearless Ambition, Accountability, Growth, and Respect as we scale across borders
Added 7 hours ago
HR
Manager, Surveillance
Hard Rock Hotel & Casino Ottawa
Ottawa, ON · Hard Rock Hotel & Casino Ottawa
- Full-time
The Surveillance Manager is responsible for overseeing all surveillance operations within the casino and ensuring compliance with regulatory requirements, company policies, and industry…
Added 7 hours ago
C
Associate Financial Advisor
CIBC
Whitehorse, YT
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 7 hours ago
C
Associate Financial Advisor
CIBC
Vancouver, BC
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 7 hours ago
A
Senior Enterprise Cybersecurity Strategist
Affinity
Prince George, BC
- Contract
…Cybersecurity Strategist (vCISO) to be its fractional CISO-level advisor. The role sets the enterprise direction for a growing Cybersecurity Program of about 20 dedicated resources, with…
Added 7 hours ago
TH
Head of Human Resources
Tim Hortons
Montreal, QC
- Full-time
The successful candidate will work closely with senior management and restaurant managers, serving as a trusted advisor and primary point of contact for all human resources matters.
Added 8 hours ago
C
Financial Advisor- CIRO-ID (secondment)
CIBC
Airdrie, AB
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 8 hours ago
CP
Senior Private Wealth Manager/Tax Director
Cardinal Point Wealth Management, ULC
Toronto, ON
- Full-time
Being a peer resource for ad-hoc cross-border tax questions
Added 8 hours ago
Indigenous Business Liaison
City of Edmonton
AB
Act as an internal advisor to project teams, committees, and leadership on economic reconciliation, policy initiatives, and inclusive economic development.
Added 8 hours ago
Senior Manager, Pooled Investment Vehicles (International)
Scotiabank
Toronto, ON
Curate a suite of preferred investments by monitoring the offshore and international pooled investment landscape, global trends, along with advisor and client needs and ensure global…
Added 8 hours ago
FF
Senior Private Wealth Manager/Tax Director
Focus Financial Partners
Toronto, ON
- Full-time
Being a peer resource for ad-hoc cross-border tax questions
Added 9 hours ago
C
Financial Advisor- CIRO- ID
CIBC
Edmonton, AB · St. Albert, AB
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 9 hours ago
C
Financial Advisor-CIRO-ID
CIBC
Vancouver, BC
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 9 hours ago
C
Associate Financial Advisor
CIBC
Vancouver, BC
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 9 hours ago
Collections Advisor
Scotiabank
Hamilton, ON
Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet…
Added 10 hours ago
MC
Sales and Advice Effectiveness Specialist, Retail
Meridian Credit Union
Toronto, ON · Etobicoke, ON
- Full-time
Confirm that assigned programs align with Member-first advice principles, conduct expectations, regulatory obligations and established controls.
Added 10 hours ago
MC
Sales and Advice Effectiveness Specialist, Retail
Meridian Credit Union
Toronto, ON · Etobicoke, ON
- Full-time
Confirm that assigned programs align with Member-first advice principles, conduct expectations, regulatory obligations and established controls.

ivari Canada

VP, Life Operations

Toronto, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Welcome to ivari

Let us introduce ourselves. With 300+ employees across Canada, ivari is a company that’s making a difference in the world of life insurance. How? By finding and hiring employees who are passionate about helping people protect their families, and by giving them the best, most supportive workplace possible.

ivari is part of Sagicor Financial Corporation, a leading financial services provider with over 185 years of history operating across the Caribbean, US and Canada. We offer a wide range of products and services, including life and health insurance, annuities, pension administration and investment services.

At ivari, everyone is welcome! It is our mission to attract, develop, and retain a workforce that is as diverse as the customers we serve and the communities in which we do business. We offer an inclusive and accessible work environment where all employees and customers feel valued, respected, and supported.

Here’s the job opportunity…

We are looking for a Vice President, Operations to join our dynamic ivari team based in Toronto. This role will report to the EVP and Chief Operating Officer. The successful candidate will provide leadership and direction for all ivari’s operations to ensure a consistent experience for internal and external stakeholders. They will act as the key point of contact for our outsourcing relationship, ensuring metrics, policies, and procedures are being administered as per the contract. They will also be responsible for driving ivari’s user experience strategy and process optimization initiatives, whereby the use of technology is being maximized to reduce manual processes and paper consumption while enhancing the customer experience and Fair Treatment of Customer requirements.

You will…

Lead the overall administration of the operations outsourcing relationship by:
- Establishing and executing the strategy for new business and the in-force block of business
- Ensuring operations compliance with all government regulations
- Implementing industry best practices to manage the business.
- Act as the key point of contact and relationship manager for ivari with our TPA.
Provide successful contract interpretation and negotiation for issues that arise in managing the book of business.
Participate in corporate strategy development while taking ownership of the development and implementation of the operations strategy and vision.
Define, maintain, and improve service goals for each department, focusing on excellence in the customer experience.
Maintain and improve risk identification and mitigation processes, including activities and controls associated with meeting contractual, regulatory, and legislative requirements.
Successfully implement new solutions on the platform of choice, keeping ivari competitive within the marketplace as a user-friendly and cost-effective provider of insurance including our Illustration, eApp and Advisor/Customer portal.
Align both the front office and back office processes to create a consistent and frictionless experience.
Be accountable for the division’s cost centres, working with the management team to set annual budgets, monitor and review monthly variances.

What We Are Looking For…

Post-secondary education or relevant experience.
15 + years’ experience in the financial service industry, preferably in the individual life insurance industry.
Thorough knowledge of insurance products and/or Financial Service products with a solid understanding of operations and business process outsourcing (BPO).
In-depth understanding of operations with focus on outsource management and customer service satisfaction; strong understanding of life insurance business operations with respect to systems functionality, policy administration, and best practices.
Knowledge and experience with designing and interpreting what a frictionless user experience is by leveraging available technology.
Demonstrates leadership skills in guiding and coaching teams to successful implementation of projects and objectives.
Ability to work with senior management level and demonstrates high diplomacy and persuasion in influencing strategic and critical decisions.
Excellent communication and presentation skills; ability to communicate complex or critical information to all levels and to both internal and external stakeholders.
Proven ability to seek and identify opportunities through research by identifying market trends.
Ability to use knowledge and creativity to resolve non-standard situations (problems are complex and undefined) where no precedent or existing policies exist, demonstrating strong analytical and problem-solving skills.
Pro-active in identifying issues and leading the implementing of solutions.
Demonstrates ability to develop solutions to significantly improve existing methods and processes. Very strong team and service partner orientation.
Proven ability to meet challenges, goals and objectives with enthusiasm, drive and initiative.
Proven ability to develop effective partnerships, focus on common goals and implement integrated solutions.
Ability to plan at both a strategic and operational level; Committed to taking accountability and ownership of strategy and tactics.
Able to perform in a fast-paced environment with multiple demands and priorities.

What's In It For You

At ivari, it's important for us to keep our people motivated, recognized and rewarded. We offer competitive base salaries plus a bonus, one of the many reasons ivari is a great place to work.

We also offer health and dental benefits for the entire family from Day 1! But that’s just the beginning. When you join the ivari team you also get…

Competitive compensation and annual bonus opportunity
Comprehensive health and dental benefits [for you and your family]
Pension and employee savings plans with company matching contributions
Hybrid work arrangement with dedicated in-office collaboration days
Competitive vacation and paid time-off programs
Professional development and continuous learning opportunities
Collaborative culture where individual contributions have visible impact
Wellness programs supporting physical and mental health

Who You Are…

You are a team player who not only understands our core values but lives them every day. You know the importance of…

Bringing clarity and focus to your work;
Taking ownership and doing what you say you will;
Remaining flexible;
Collaborating with others;

To apply, please email your resume to: human.resources@ivari.ca

ivari strives to attract, develop, and retain a workforce that is as diverse as the customers we serve and the communities in which we do business.

We are committed to providing an inclusive and accessible work environment where all employees and customers feel valued, respected, and supported.

Our commitment to inclusivity is reflected in the safeguards, policies and commitments we have in place to remove barriers and provide equal opportunities to prospective and current employees, without discrimination.

A Human Resources representative is available to consult with applicants who require accommodation in the application or recruitment process. Any information shared by the applicant about an accommodation will be treated as confidential. If you do require an accommodation, please email human.resources@ivari.ca .

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead ivari’s operations and manage its third-party administrator relationship, including operational strategy, contract administration, regulatory compliance, and service goals. Drive technology-enabled process improvements and a consistent customer experience, while overseeing risk controls, budgets, and implementation of new solutions.

Requirements

Requires post-secondary education or relevant experience and more than 15 years of financial services experience, preferably in individual life insurance. Candidates should bring strong knowledge of insurance operations, outsourcing, policy administration, customer experience, technology-enabled process improvement, strategic leadership, and stakeholder communication.

Skills

Operations Leadership
Life Insurance Operations
Policy Administration
Customer Experience Strategy
Process Optimization
Risk Management
Regulatory Compliance
Contract Negotiation
Strategic Planning
Budget Management
Technology Implementation
User Experience Design
Stakeholder Management
Analytical Problem-Solving
Team Leadership and Coaching

Benefits

Competitive Compensation
Annual Bonus Opportunity
Health and Dental Benefits
Pension and Employee Savings Plans
Company Matching Contributions
Hybrid Work Arrangement
Vacation and Paid Time Off
Professional Development
Wellness Programs

Visa sponsorship

Not detected in the job text

Keywords

Life Insurance
Financial Services
Business Process Outsourcing
Third-Party Administrator
Policy Administration
Operations Strategy
Customer Experience
User Experience
Process Optimization
Insurance Products
Regulatory Compliance
Risk Identification
Risk Mitigation
Contract Interpretation
Contract Negotiation
Illustration
Electronic Applications
Advisor Portal
Customer Portal
Technology Implementation
Front Office Processes
Back Office Processes
Budget Management
Service Goals
Fair Treatment of Customers

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Work requirements

Jobs in Canada