Find work in Canada.

544,876 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 8 mins ago
PH
Patient Resident Care Manager - Older Adult Clinics (Centre for Healthy Aging) & Post-COVID Recovery Clinic
Providence Healthcare
Vancouver, BC
- Full-time
Reporting to the Program Director or Senior Manager, this key role provides:
Added 38 mins ago
AP
Full Stack Team Lead
Accommodations Plus International
Markham, ON
- $130,000 to $140,000 CAD / year
…architectural direction for our Java development initiatives. This is a senior, hands-on role: you’ll help set technical direction and architect solutions while staying technically involved…
Added 53 mins ago
H
Physical Therapist Degree Senior
HealthCareersInSask.ca
Rosetown, SK
- Part-time
Job Description: The Physical Therapist – Degree – Senior provides leadership to the activities of the clinical service area of specialization within the physiotherapy service to ensure…
Added 1 hour ago
Director, Office of the Dean
University of Toronto
Toronto, ON
…international relations. Acting as a principal advisor and representative for the Dean, you will liaise with senior academic, hospital and external partners to advance strategic commitments…
Added 1 hour ago
Admissions Officer
St. George's University
ON
The Admissions Officer serves as a representative of the Medforth Global Education (MGE) Admissions team, serving one of their universities, by guiding prospective students through the…
Added 1 hour ago
U
Customer Service Representative - UniFirst Canada
UniFirst
Mississauga, ON
- Full-time
UniFirst Corporation has a strong history of promoting from within. In fact, most of UniFirst's Senior Managers have come from within the Company. Opportunities are endless for those…
Added 1 hour ago
M
AVP, GTO Strategy & Transformation
Manulife
Toronto, ON
- Full-time
Operational Transformation & Value Realization: Lead enterprise operational transformation initiatives across customer service, operations, digital channels, workforce productivity, and…
Added 1 hour ago
HI
Sales Manager - Western Canada
Holland Imports Inc.
Surrey, BC
- Full-time
Develop annual sales targets, gross margin objectives, and operating budgets, ensuring clear communication of individual goals to each Sales Representative.
Added 2 hours ago
Workplace Services LeadWest/Canada
WPP
Toronto, ON
Serve as WPP's senior Workplace Services representative across an assigned portfolio, with overall responsibility for stakeholder relationships, workplace outcomes, financial stewardship…
Added 2 hours ago
General Manager PWLCL
Connecting Care (2000) Inc.
Cold Lake, AB
…well-being of our residents. We offer range of services, including senior living community operations. We enrich the lives of older adults through innovative care models and value-based…
Added 2 hours ago
Human Resources - HR Business Partner
Westerkirk
Toronto, ON
…governance, escalates significant risks and exceptions to the Senior Manager, Human Resources, and remains responsible for coordinating approved actions through…
Added 2 hours ago
Practice Manager (Kelowna, BC)
VetStrategy / Daubigny
Kelowna, BC
…consistent client experience across our network and be a positive representative of VetStrategy in the local…
Added 3 hours ago
Operating Engineer
Public Service Delivery
Winnipeg, MB
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities,…
Added 3 hours ago
S
Director – East Harbor
SYSTRA
Toronto, ON
- Full-time
…and Hamilton Area (GTHA), providing two-way all-day GO train service and improved passenger experience with quieter and faster electric locomotives. The…
Added 3 hours ago
M
Senior Manager, GTO Strategy & Transformation
Manulife
Toronto, ON
- Full-time
…- spanning operational metrics (e.g., volume, containment, service level, workforce trends), technology delivery metrics, and financial/benefit data, depending on the initiative. Reconcile…
Added 3 hours ago
Director Talent Acquisition
Sonepar
Surrey, BC
We house the largest inventory to better service our customers and deliver on sales commitments.
Added 4 hours ago
UH
Research Technician II
University Health Network
Toronto, ON
- Contract
Coordinate equipment maintenance, service contracts, calibration and repairs, and manage shared instrument booking.
Added 4 hours ago
Claims Advisor Property
Gore Mutual Insurance
Cambridge, ON
Consult senior adjusters or underwriters on complex matters, adjusting reserves as new information becomes available.
Added 4 hours ago
MC
Senior Software Engineer - Brokerage Platform
Moomoo Canada
Toronto, ON · North York, ON
- Full-time
…to expand our team with a dynamic, growth-mindset Investment…
Added 4 hours ago
B
IT Manager
BOYNECLARKE
Dartmouth, NS
- Full-time
We value our team and understand that a strong culture results in the best client service, and we are proud to be recognized for this as one of Atlantic Business Magazine’s Best Places to…
Added 4 hours ago
AC
Director of Avionics
Avmax Careers - Canada
Calgary, AB
- Full-time
Avmax is a diverse company offering every product and service related to aviation. We have locations, operations, and deployment worldwide.
Added 4 hours ago
LC
Special Accounts Advisor
Libro Credit Union
London, ON
- Full-time
The Special Accounts Advisor supports The Advice and Service teams by providing expertise on high-risk accounts, including non-performing and watch-list accounts. This involves working…
Added 4 hours ago
SC
Director Talent Acquisition
Sonepar Canada
Surrey, BC
- Full-time
We house the largest inventory to better service our customers and deliver on sales commitments.
Added 5 hours ago
C
Director, FX Payments & Banking Strategic Projects
Corpay
Toronto, ON
- Full-time
…treasury, FX trading, product, technology, risk, compliance, and senior…
Added 6 hours ago
TT
Design Engineer, Electrical and Traction Power (13543)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $100,318.4 to $125,434.4 CAD / year
- Full-time
Reports to: Senior Design Engineer, Traction Power

ivari Canada

VP, Life Operations

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Welcome to ivari

Let us introduce ourselves. With 300+ employees across Canada, ivari is a company that’s making a difference in the world of life insurance. How? By finding and hiring employees who are passionate about helping people protect their families, and by giving them the best, most supportive workplace possible.

ivari is part of Sagicor Financial Corporation, a leading financial services provider with over 185 years of history operating across the Caribbean, US and Canada. We offer a wide range of products and services, including life and health insurance, annuities, pension administration and investment services.

At ivari, everyone is welcome! It is our mission to attract, develop, and retain a workforce that is as diverse as the customers we serve and the communities in which we do business. We offer an inclusive and accessible work environment where all employees and customers feel valued, respected, and supported.

Here’s the job opportunity…

We are looking for a Vice President, Operations to join our dynamic ivari team based in Toronto. This role will report to the EVP and Chief Operating Officer. The successful candidate will provide leadership and direction for all ivari’s operations to ensure a consistent experience for internal and external stakeholders. They will act as the key point of contact for our outsourcing relationship, ensuring metrics, policies, and procedures are being administered as per the contract. They will also be responsible for driving ivari’s user experience strategy and process optimization initiatives, whereby the use of technology is being maximized to reduce manual processes and paper consumption while enhancing the customer experience and Fair Treatment of Customer requirements.

You will…

Lead the overall administration of the operations outsourcing relationship by:
- Establishing and executing the strategy for new business and the in-force block of business
- Ensuring operations compliance with all government regulations
- Implementing industry best practices to manage the business.
- Act as the key point of contact and relationship manager for ivari with our TPA.
Provide successful contract interpretation and negotiation for issues that arise in managing the book of business.
Participate in corporate strategy development while taking ownership of the development and implementation of the operations strategy and vision.
Define, maintain, and improve service goals for each department, focusing on excellence in the customer experience.
Maintain and improve risk identification and mitigation processes, including activities and controls associated with meeting contractual, regulatory, and legislative requirements.
Successfully implement new solutions on the platform of choice, keeping ivari competitive within the marketplace as a user-friendly and cost-effective provider of insurance including our Illustration, eApp and Advisor/Customer portal.
Align both the front office and back office processes to create a consistent and frictionless experience.
Be accountable for the division’s cost centres, working with the management team to set annual budgets, monitor and review monthly variances.

What We Are Looking For…

Post-secondary education or relevant experience.
15 + years’ experience in the financial service industry, preferably in the individual life insurance industry.
Thorough knowledge of insurance products and/or Financial Service products with a solid understanding of operations and business process outsourcing (BPO).
In-depth understanding of operations with focus on outsource management and customer service satisfaction; strong understanding of life insurance business operations with respect to systems functionality, policy administration, and best practices.
Knowledge and experience with designing and interpreting what a frictionless user experience is by leveraging available technology.
Demonstrates leadership skills in guiding and coaching teams to successful implementation of projects and objectives.
Ability to work with senior management level and demonstrates high diplomacy and persuasion in influencing strategic and critical decisions.
Excellent communication and presentation skills; ability to communicate complex or critical information to all levels and to both internal and external stakeholders.
Proven ability to seek and identify opportunities through research by identifying market trends.
Ability to use knowledge and creativity to resolve non-standard situations (problems are complex and undefined) where no precedent or existing policies exist, demonstrating strong analytical and problem-solving skills.
Pro-active in identifying issues and leading the implementing of solutions.
Demonstrates ability to develop solutions to significantly improve existing methods and processes. Very strong team and service partner orientation.
Proven ability to meet challenges, goals and objectives with enthusiasm, drive and initiative.
Proven ability to develop effective partnerships, focus on common goals and implement integrated solutions.
Ability to plan at both a strategic and operational level; Committed to taking accountability and ownership of strategy and tactics.
Able to perform in a fast-paced environment with multiple demands and priorities.

What's In It For You

At ivari, it's important for us to keep our people motivated, recognized and rewarded. We offer competitive base salaries plus a bonus, one of the many reasons ivari is a great place to work.

We also offer health and dental benefits for the entire family from Day 1! But that’s just the beginning. When you join the ivari team you also get…

Competitive compensation and annual bonus opportunity
Comprehensive health and dental benefits [for you and your family]
Pension and employee savings plans with company matching contributions
Hybrid work arrangement with dedicated in-office collaboration days
Competitive vacation and paid time-off programs
Professional development and continuous learning opportunities
Collaborative culture where individual contributions have visible impact
Wellness programs supporting physical and mental health

Who You Are…

You are a team player who not only understands our core values but lives them every day. You know the importance of…

Bringing clarity and focus to your work;
Taking ownership and doing what you say you will;
Remaining flexible;
Collaborating with others;

To apply, please email your resume to: human.resources@ivari.ca

ivari strives to attract, develop, and retain a workforce that is as diverse as the customers we serve and the communities in which we do business.

We are committed to providing an inclusive and accessible work environment where all employees and customers feel valued, respected, and supported.

Our commitment to inclusivity is reflected in the safeguards, policies and commitments we have in place to remove barriers and provide equal opportunities to prospective and current employees, without discrimination.

A Human Resources representative is available to consult with applicants who require accommodation in the application or recruitment process. Any information shared by the applicant about an accommodation will be treated as confidential. If you do require an accommodation, please email human.resources@ivari.ca .

Apply About employer

More about this job

Responsibilities

Lead ivari’s operations and manage its third-party administrator relationship, including operational strategy, contract administration, regulatory compliance, and service goals. Drive technology-enabled process improvements and a consistent customer experience, while overseeing risk controls, budgets, and implementation of new solutions.

Requirements

Requires post-secondary education or relevant experience and more than 15 years of financial services experience, preferably in individual life insurance. Candidates should bring strong knowledge of insurance operations, outsourcing, policy administration, customer experience, technology-enabled process improvement, strategic leadership, and stakeholder communication.

Skills

Operations Leadership
Life Insurance Operations
Policy Administration
Customer Experience Strategy
Process Optimization
Risk Management
Regulatory Compliance
Contract Negotiation
Strategic Planning
Budget Management
Technology Implementation
User Experience Design
Stakeholder Management
Analytical Problem-Solving
Team Leadership and Coaching

Benefits

Competitive Compensation
Annual Bonus Opportunity
Health and Dental Benefits
Pension and Employee Savings Plans
Company Matching Contributions
Hybrid Work Arrangement
Vacation and Paid Time Off
Professional Development
Wellness Programs

Visa sponsorship

Not detected in the job text

Keywords

Life Insurance
Financial Services
Business Process Outsourcing
Third-Party Administrator
Policy Administration
Operations Strategy
Customer Experience
User Experience
Process Optimization
Insurance Products
Regulatory Compliance
Risk Identification
Risk Mitigation
Contract Interpretation
Contract Negotiation
Illustration
Electronic Applications
Advisor Portal
Customer Portal
Technology Implementation
Front Office Processes
Back Office Processes
Budget Management
Service Goals
Fair Treatment of Customers

Report this job