Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 4 mins ago
B
Senior Financial Analyst
Bevertec
Guelph, ON
- Full-time
We are seeking an experienced Senior Financial Analyst to oversee finance operations, financial reporting, internal controls, budgeting, forecasting, and compliance activities within a…
Added 4 mins ago
FC
FLIGHT CENTRE - BUSINESS ANALYST - TORONTO, ON
Flight Centre Travel Group Canada
ON · Ontario, Canada
- Full-time
…opportunity for an analytical and detail-oriented Business Analyst who enjoys solving business problems, uncovering insights, and translating stakeholder needs into meaningful outcomes.…
Added 8 mins ago
Application & Infrastructure Analyst II - Senior Infrastructure Analyst
City of Edmonton
AB
Collaborate with team members and cross-functional IT teams to investigate and resolve complex identity, Microsoft 365, and infrastructure-related issues.
Added 17 mins ago
MC
Technical Business Analyst – Syndigo PIM MDM (35930)
Myticas Consulting
Canada
- Contract
Technical Business Analyst – Syndigo / PIM / MDM
Added 17 mins ago
TS
Analyst, Client Solutions – Global Transaction Banking
TD Securities
Toronto, ON
- Full-time
…are seeking a highly analytical and technically proficient Analyst to support the Client Solutions team through business intelligence, data analytics, operational excellence, and strategic…
Added 17 mins ago
C
Analyste d’affaires – Financement & Gestion de trésorerie
CGI
Montreal, QC
- Full-time
…operations and business solutions. We are looking for a Business Analyst with strong expertise in commercial banking processes, lending, and treasury management (cash management). In this…
Added 17 mins ago
SI
Senior QA Analyst - Government/Public-Sector project experience
Siri InfoSolutions, Inc.
ON · Ontario, Canada
- Contract
Hiring: Senior QA Analyst / Test Specialist - Government/Public-Sector project experience
Added 26 mins ago
SI
Quality Assurance Analyst
Spait Infotech
Canada
- Full-time
Analyze business and functional requirements to understand application behavior.
Added 26 mins ago
FC
FLIGHT CENTRE - BUSINESS ANALYST - VANCOUVER, BC
Flight Centre Travel Group Canada
BC · British Columbia, Canada
- Full-time
…opportunity for an analytical and detail-oriented Business Analyst who enjoys solving business problems, uncovering insights, and translating stakeholder needs into meaningful outcomes.…
Added 38 mins ago
P
Business Analyst
P&H
Winnipeg, MB
- Full-time
We are seeking a Business Analyst to join our corporate team. This role is responsible for working with subject matter experts to illicit and document requirements aimed at improving…
Added 38 mins ago
T
Analyst, Client Solutions – Global Transaction Banking
TD
Toronto, ON
- Full-time
…are seeking a highly analytical and technically proficient Analyst to support the Client Solutions team through business intelligence, data analytics, operational excellence, and strategic…
Added 38 mins ago
T
Senior Business Intelligence and Reporting Analyst
TD
Mississauga, ON · Toronto, ON
- Full-time
Participate in cross-functional / enterprise / initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations.
Added 52 mins ago
B
Compensation Analyst
BCAA
Burnaby, BC · *Head Office
- Full-time
We are currently hiring a Compensation Analyst to join BCAA’s Total Rewards team, based in our Head Office in Burnaby, reporting to the Manager, Total Rewards.
Added 53 mins ago
SC
Key Account Representative
Sysco Canada Inc.
Regina, SK
- Full-time
…seamless service delivery and customer satisfaction. The Senior Analyst dedicates a significant portion of their time (up to 50%) to building and maintaining relationships with new and…
Added 53 mins ago
E
Financial Planning Analyst
Exceleris
Dorval, QC
- Full-time
Added 53 mins ago
R
Senior AI Analyst (T & I) (Telework/Hybrid)
Radio-Canada
Montreal, QC
- Full-time
We are looking for an AI Analyst who is pragmatic, curious, ambitious and ready to kick-start their career in applied AI. Backed by senior experts, you will work in a highly experimental…
Added 53 mins ago
S
Information Security Analyst
Scotiabank
Trenton, NS
- Full-time
Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
Added 53 mins ago
MG
Business Systems Analyst / Analyste des systèmes de gestion
Maples Group
Montreal, QC
- Full-time
We are looking for an accomplished Business Systems Analyst to join our Analyst team as part of our financial services business in Montreal.
Added 53 mins ago
CC
QA Analyst
Computershare Canada
Toronto, ON
- Full-time
Review business and functional requirements, solution designs, and acceptance criteria to assess testability, identify risks, gaps, and test scenarios, and ensure requirements are fully…
Added 53 mins ago
BP
Corporate Credit Analyst – Summer 2027 Intern
BNP Paribas
Montreal, QC
- Internship
…risks with close collaboration with Coverage, Product and other functional teams across the North America Corporate platform. Starting your career in BNP Paribas CCM enables you to build…
Added 55 mins ago
LC
Senior Analyst, Supply Chain Systems - 18 Month Contract
Loblaw Companies Limited
Brampton, ON
- Full-time
…Loblaw Companies Limited is seeking a dynamic Senior Systems Analyst to drive the efficiency and continuous improvement of our critical WMS platforms. In this role, you will support the…
Added 55 mins ago
TM
Business Systems Analyst
The Maples Group (Financial Services)
Montreal, QC
- Full-time
We are looking for an accomplished Business Systems Analyst to join our Analyst team as part of our financial services business in Montreal.
Added 57 mins ago
HC
Business Analyst - Procurement and Contract Analyst - ITS - FT Admin Contract
Humber College
Toronto, ON
- Contract
Position Title: Business Analyst – Procurement & Contract Analyst
Added 57 mins ago
R
Procurement Senior Business Specialist (Finance) (Hybrid/Telework)
Radio-Canada
Montreal, QC
- Full-time
…between business operations and technology. The role supports functional areas including S2C (Source-to-Contract), P2P (Procure-to-Pay), EPM, EPBCS, CORE Finance, and related third-party…
Added 57 mins ago
VB
D365 F&O Functional Analyst
Vaco by Highspring
Richmond, BC
- $100,000 to $110,000 CAD / year
- Full-time
We are looking for a D365 Functional Analyst to support the implementation, configuration, and maintenance of Microsoft Dynamics 365 solutions.

IX Solutions Ltd.

Analyst, Client Experience - Calgary, Alberta

Remote, Canada

Remote

$50,000 to $80,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $50,000 to $80,000 CAD / year
Job type: Full-time
Workplace: Remote
Apply by: Jan 18, 2027
Experience: Minimum 2 years of IT Consulting experience (or customer service centric experience, even if not IT related)
Working hours: 40 hours per week
Posting language: English
Posted: Oct 20, 2026

Original job description

Job Title: Analyst, Client Experience
Job Location: Hybrid: Onsite at client locations in Calgary, Alberta, and remotely working from home.

This position requires the successful candidate to currently reside in Calgary, Alberta.

Company Profile

IX Solutions is a trusted IT partner, connecting people with technology tailored to meet their business needs. We help our clients effectively leverage modern technology and embrace digital transformation to achieve their critical business outcomes.

Ultimately, we’re here to inspire innovation - for our customers and our people. For us, that means inviting ambitious individuals to the table - those who are primed to push the envelope - and fostering an imaginative environment for them to thrive. Why? Because we believe when you bring visionaries together with a genuine drive to do better and give them transformative technology as the toolkit, the possibilities and potential for your business become boundless.

Position Summary

This role is ideal for an individual passionate about leveraging technology to drive customer success within a collaborative, customer-centric culture at IX Solutions. The Analyst, Client Experience will deliver exceptional service to clients, both proactive and reactive support, ensuring a positive client experience and fostering strong client relationships. This role involves remote and onsite IT support and technical implementations.

The Analyst, Client Experience collaborates with client stakeholders, other technical consultants, vendors, Client Leads and Account Executives to deliver proposed technical solutions and services that accurately address and align with the client’s business requirements.

The position reports to the Manager, Client Experience. The position works 40 hours per week, with business hours being 8:00am to 5:00pm PT/MT, Monday to Friday. There is a requirement for significant onsite work at client sites and after-hours work including a scheduled afterhours support rotation, time sensitive client requests, and project work. Balancing multiple priorities with deadlines is a requirement.

IX Solutions is committed to helping employees grow and develop within the organization, so the responsibilities below may be adjusted periodically to align with employee goals or aptitudes while supporting overall business objectives.

Is This Position A Fit For You?

This position is a fit for you if you

Possess generalist skills with expertise in Microsoft 365 and Azure
Are looking for mentorship and opportunity to grow. This is the place for you.
Excel in translating business requirements into technical needs
Thrive on building and maintaining client partnerships
Are committed to client success

What You’ll Do Here

Provide top-level IT support and technical delivery services across diverse client environments

Grow and nurture strong client relationships
Configure and maintain Microsoft 365 productivity and security solutions
Manage technology solutions on Microsoft Azure cloud services
Support Microsoft Windows Server environments
Participate in an afterhours support rotation
Develop and maintain documentation related to technical practices and client support processes

Perform escalations with consistent ownership through to issue resolution
Learn new tools, methods, and technologies relevant to our clients needs

Qualifications/Expertise

Minimum 2 years of IT Consulting experience (or customer service centric experience, even if not IT related)
Experience with Microsoft 365 Suite (especially Entra, Intune, Defender, SharePoint) is an asset
Experience with deployment, management, and maintenance of Microsoft Server environments
Experience with deployment, management, and maintenance of Active Directory environments
Experience with deployment, management, and maintenance of server, storage and virtualization infrastructure solutions
Working knowledge of basic networking concepts and ability to troubleshoot networking issues
Continuing education and training a must

Certifications (achieved or willing to work towards)

Microsoft 365 Fundamentals (MS-900)
Microsoft Azure Fundamentals (AZ-900)
Microsoft Security Fundamentals (SC-900)
Microsoft 365 Certified: Endpoint Administrator Associate (MD-102)

Accountabilities, Tasks and Duties

Client Relationships

Understand and interpret customer needs to provide excellent service levels
Develop strong and lasting customer relationships with key clients
Communicate professionally with clients, showing attention to detail and care in outputs
Set realistic expectations, communicate risk, and manage uncertainty

Delivery & Execution

Utilize IX Solutions' ticketing systems, reporting tools, and documentation repositories
Triage support requests in a queue, prioritizing and identifying risk appropriately
Provide hands-on-site support for clients and colleagues when required

Technical Expertise & Growth

Solid foundational knowledge in relevant technologies & subject areas
Show curiosity and willingness to learn new tools & methods
Seek feedback, reflect on performance, and apply learnings appropriately
Pass certification exams and complete training as appropriate to demonstrate skillset to clients and foster strong vendor relationships

Team

Communicate in an open, helpful manner and build relationships across the organization
Ability to work with a range of technical staff and cross-functional teams to develop joint solutions
Foster a collaborative work environment and culture
Challenge the status quo
Take personal accountability and provide end to end ownership of a solution or obstacle
Be willing to put in the effort when it really counts
Create accurate and effective documentation and develop standards
Engage with team and demonstrate commitment to alignment with the organizational mission and corporate values
Other duties as required, such as the timely completion of expense reports and timesheets
Ability to travel occasionally for business purposes

Requirements

Must be legally permitted to work in Canada
Hold a valid Driver’s License and vehicle
Proficient English (written/verbal) communication in a business setting
Currently reside in Calgary, Alberta

Compensation

The position is a full time, salaried position. Compensation is expected to be between $50,000 - $80,000 commensurate with skills, experience, and abilities.

IX Solutions is pleased to offer remote work opportunities for our employees, however we do require employees to reside in Alberta or British Columbia, Canada to be considered for a position at IX Solutions.

Apply About employer

More about this job

Responsibilities

The Analyst will provide proactive and reactive IT support while managing technical implementations across diverse client environments. They are responsible for fostering strong client relationships and collaborating with internal teams to deliver effective technical solutions.

Requirements

Candidates must have at least 2 years of IT consulting or customer service experience and proficiency with Microsoft 365 and Azure. The role requires the ability to work onsite in Calgary, a valid driver's license, and the legal right to work in Canada.

Skills

Microsoft 365
Azure
IT Support
Technical Implementation
Windows Server
Active Directory
Networking
Troubleshooting
Entra
Intune
Defender
SharePoint
Virtualization
Documentation
Technical Consulting

Visa sponsorship

Not detected in the job text

Keywords

Microsoft 365
Azure
IT Consulting
Entra
Intune
Defender
SharePoint
Windows Server
Active Directory
Virtualization
Networking
Technical Support
Cloud Services
MS-900
AZ-900
SC-900
MD-102
Digital Transformation
Client Experience
Ticketing Systems
Infrastructure
Security
Productivity Solutions
System Administration
Remote Support

Report this job