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Added 1 min ago
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Client Operations Coordinator
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J-AAR

Haulage Coordinator

London, ON, Canada

Job type: Full-time
Apply by: Oct 14, 2026
Experience: 5-10+ years of experience in transportation, logistics, dispatch, haulage coordination, construction operations, or fleet management.
Posting language: English
Posted: Sep 14, 2026

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Original job description

J-AAR is forging a future as a premier construction leader in Canada, rooted in the founding vision of John and Loralee Aarts in 1982 with a commitment to foster an environment where everyone can achieve their fullest potential, supported by the belief in others more than they believe in themselves.        

We empower our team members to unlock their full potential on collaborative construction projects, with transformative results for our customers, communities, and individuals engaged in all the projects we are involved in. 

Environment 

The Haulage Coordinator is responsible for converting project, site, supplier, and broker requirements into a stable, execution-ready haulage plan. This role owns daily and weekly haulage planning, material movement coordination, broker readiness, supplier alignment, and escalation discipline. The Haulage Coordinator protects the live dispatch function by ensuring the plan is clear before execution begins, exceptions are resolved quickly, and administrative closeout requirements are coordinated with the appropriate support teams.

How You Will Make An IMPACT

Build and maintain daily/weekly haulage plans for trucks, materials, suppliers, drivers, and brokers based on business needs and capacity.
Ensure dispatchers review site requirements for timing, location, volume, material type, equipment needs, priority, customer impact, and completeness before committing resources.
Prioritize internal trucks, and third-party haulers based on operational urgency, schedule constraints, cost impact, customer commitments, and site readiness.
Build strong working relationships with suppliers, brokers, field leaders, and customers by confirming availability, pickup windows, delivery requirements, broker readiness, hauler compliance, and service expectations before execution begins.
Monitor planned versus actual execution, support the Dispatcher(s) during material or equipment exceptions, step in as dispatch backup when required, and make escalation decisions when changes materially affect site productivity, cost, customer service, or schedule reliability.
Support, lead, and develop the dispatch team so the group improves its daily execution, communication discipline, service quality, and readiness for future growth.
Ensure truck tracking requirements are built into the plan, including driver check-ins, GPS compliance expectations, ticket upload requirements, documentation standards, and data quality needed to measure performance.
Track haulage performance through practical KPIs, identify drift early, review the cause of recurring misses, and recommend corrective actions that improve cost, service, productivity, reliability, and customer experience.
Work with business units to ensure timecard audits, missing tickets, unmatched transactions, invoice discrepancies, broker documentation, and AP/AR readiness are addressed daily.
Maintain visibility to recurring defects, system issues, broker training gaps, missing information, customer concerns, and process failures through a shared issue log, and resolve service or conflict issues in real time where possible.
Serve as the primary point of contact for transportation platform support, and administrative teams.
Identify bottlenecks, reduce repeat defects, improve planning discipline, strengthen broker compliance, improve customer service outcomes, recommend staffing or process adjustments when daily backlog cannot be cleared, and remain accountable for the overall performance of the haulage function.
Help the company achieve best in class customer service for our customers and partners
Support the business in growth and improvement projects as a subject matter expert

How You WOW Us

5-10+ years of experience in transportation, logistics, dispatch, haulage coordination, construction operations, or fleet management.
Post-secondary diploma or degree in Logistics, Supply Chain Management, Business, Construction Management, Transportation, or a related field preferred.
Equivalent combination of education and experience may be considered
Experience coordinating trucks, equipment, materials, suppliers, and third-party haulers.
Experience in construction, aggregates, heavy civil, paving, or related industries preferred.
Experience managing competing priorities in a fast-paced operational environment.
Demonstrated commitment to maintaining and promoting a safe, healthy, and compliant work environment in accordance with company policies, regulatory requirements, and industry best practices.
Experience working with internal operations teams, customers, suppliers, and subcontractors/brokers.
Strong communication and relationship-building skills.
Ability to work effectively with project managers, superintendents, foremen, drivers, suppliers, brokers, and customers.
Excellent organizational and time-management skills.
High attention to detail and data accuracy.

How We TAKE CARE Of Our PEOPLE  

Great team and work environment   
Highly Competitive Compensation Package 
Career advancement opportunities   
Referral bonuses  
RRSP/DPSP
 Incentive Bonus of up to 7.5%
A team member focused culture with a common objective of finding out what we are capable of and reaching our potential  
We Celebrate our Achievements: holiday parties, BBQs, fishing derby, sporting event tickets, golf days, and so much more!

Visit us at: www.j-aar.com

We’re grateful for your interest in this opportunity. To ensure a smooth and fair process for all applicants, we kindly ask that inquiries be submitted through our website. We will contact those selected for the next step by e-mail.

J-AAR welcomes all applicants and is committed to a diverse workforce. If you require accommodation, please contact the People and Culture Department.

“This posting is for a new  vacancy, and artificial intelligence may be used at one or more stages of our recruitment process (for example, to help screen and/or assess applications), to support a fair and consistent review.”

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More about this job

Responsibilities

The Haulage Coordinator is responsible for converting project and supplier requirements into a stable, execution-ready haulage plan. This role oversees daily haulage planning, material movement coordination, and provides support to the dispatch team to ensure operational efficiency.

Requirements

Candidates should have 5-10+ years of experience in transportation, logistics, or construction operations. A post-secondary diploma or degree in Logistics, Supply Chain Management, or a related field is preferred.

Skills

Haulage coordination
Logistics
Dispatch
Fleet management
Construction operations
Supply chain management
Material movement coordination
Broker management
Data accuracy
Time management
Communication
Relationship building
KPI tracking
Problem solving
Operational planning

Benefits

Career advancement opportunities
Referral bonuses
RRSP/DPSP
Incentive bonus
Team member focused culture

Visa sponsorship

Not detected in the job text

Keywords

Haulage
Logistics
Dispatch
Construction
Supply Chain Management
Fleet Management
Aggregates
Heavy Civil
Paving
Broker Compliance
KPIs
GPS Compliance
Timecard Audits
Transportation
Material Coordination
Operational Planning
Project Management
Data Quality
AP/AR
Invoicing

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