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J.D. Irving, Limited

Appliances Sales Specialist

Sydney Indian Reserve No. 28A, NS, Canada
530 Grand Lake Road, Sydney, NS, B1P 5T4, Canada

Job type: Full-time
Posting language: English
Posted: Sep 23, 2026

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Original job description

The Appliance Sales Specialist is focused on assisting customers, assessing customer needs, and guiding customer decisions to build customer relationships. The Sales Specialist - Appliances provides the highest level of customer service to customers with expert advice and detailed information required to close the sale.

For this position you will receive a base salary plus commission following a probationary period.

Responsibilities

Maintain the stock condition, the showroom standards, and ensure a clean and safe shopping & work environment.
Ability to assist with merchandising and store product set-up.
Drive sales through engagement of customers, suggestive selling, and sharing product knowledge.
Provide face-to-face assistance to customers with specialized and sound advice on all home appliance products as well as supporting products, warranty plans, pickup and delivery options, and payment and financing options, with the focus being on closing the sale.
Work with a wide range of customers selling a wide range of appliance products.
Prepare estimates, close the sale, and follow up on deliveries.
Maintain and develop relationships with customers, addressing and resolving customer needs and/or complaints.

Qualifications

Professional Sales Experience with the proven ability to close the sale.
Sales Experience in a fast-paced customer service and sales environment in Retail, Appliance Sales experience is an asset.
Ability to work a flexible schedule including evenings and weekends.
Adherence to company policies and procedures
You will have to pass a standard background check.

What we Offer

Wellness Program
Employee and Family Assistance Plan
Employee Discounts
Medical, Dental, Vision, RRSP Matching, and PTO benefits
Growth and development opportunities through KENT and the greater J.D. Irving, Limited organization

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through superior customer service and know-how, quality products, and everyday great prices. We protect our customers and staff by hiring and training associates committed to our safety values. We employ over 3,700 people and work hard to increase our market share through strategic investment in training and technology. We focus on the development of our people and promote a culture of continuous improvement and innovation. In addition to our retail stores, we operate truss manufacturing facilities and a wholesale drywall company. We are a member of Independent Lumber Dealers Co-operative and the ARENA buying group which ensures our great product selection and pricing

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More about this job

Responsibilities

The Appliance Sales Specialist is responsible for assisting customers with product selection, providing expert advice, and closing sales to build lasting relationships. They must also maintain showroom standards, manage stock, and ensure a clean and safe shopping environment.

Requirements

Candidates must have professional sales experience with a proven ability to close deals and the ability to work a flexible schedule including evenings and weekends. Retail or appliance sales experience is considered an asset, and applicants must be able to pass a standard background check.

Skills

Sales
Customer Service
Relationship Building
Product Knowledge
Merchandising
Suggestive Selling
Closing Sales
Inventory Management
Communication
Problem Solving

Benefits

Wellness Program
Employee and Family Assistance Plan
Employee Discounts
Medical Insurance
Dental Insurance
Vision Insurance
RRSP Matching
Paid Time Off

Visa sponsorship

Not detected in the job text

Keywords

Retail
Sales
Customer Service
Home Appliances
Merchandising
Warranty Plans
Financing Options
Inventory Control
Showroom Management
Sales Estimates
Building Supplies

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