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Added 9 mins ago
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Theatre Manager
Cineplex
Markham, ON · CPX Markham and VIP
- Full-time
Maintaining the seamless operation of all Amusement, Food and Beverage, Guest Service and Retail operations within the venue.
Added 9 mins ago
CB
Full time Baker
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- Full-time
As a Baker at COBS Bread you will lead our freshness commitment. Bakers start their days with an empty bakery but when they leave - it’s filled with the artisan bread and delicious treats…
Added 9 mins ago
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AE - Store Team Leader (Store Manager)
American Eagle Outfitters
Edmonton, AB
- Full-time
You've led functional teams in a retail management role previously - #practicemakesperfect!
Added 9 mins ago
Technician, Field
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Seeking customer focused, multi-service, self-motivated Technician for the area of Field Installation and Repair. As a leader in providing telecommunications services, we specialize in…
Added 9 mins ago
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Visual Merchandiser - 3 Month Contract
MEC
Barrie, ON
- $20.14 to $22.46 CAD / hour
- Contract
…expertise, experience, and enthusiasm. We deliver award winning retail experiences, encourage an entrepreneurial spirit and believe the outdoors make us…
Added 9 mins ago
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Meat Assistant Department Manager - Full Time
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Mississauga, ON
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Provide exceptional customer service to all Team Members, Customers and Vendors
Added 9 mins ago
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Retail Floor Team Member - Langley (Part-Time)
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Langley (District), BC · Langley, BC
- Part-time
…sales floor clean and organized, and deliver friendly, helpful customer service. If you bring a positive attitude, strong work ethic, and the willingness to jump in wherever needed, you’ll…
Added 9 mins ago
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Grocery Assistant Department Manager - Full Time
Longo's
Woodbridge, ON
- Full-time
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Added 9 mins ago
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Meat Assistant Department Manager - Full Time
Longo's
Woodbridge, ON
- Full-time
Provide exceptional customer service to all Team Members, Customers and Vendors
Added 9 mins ago
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Senior Manager, Small Business Services
Baker Tilly Canada
Winnipeg, MB
- Full-time
…opportunities for the candidate that can showcase exceptional customer service, have a growth mindset, and deliver for…
Added 9 mins ago
WC
(CAN) Day Remodel Associate
Walmart Canada
Port Elgin, ON
- Contract
Position Summary...A day remodel associate works with the Remodel Lead and Day Remodel Manager to establish standards in newly renovated departments. They complete modulars, assist…
Added 9 mins ago
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Service Team Lead
Wood Automotive Group
Calgary, AB
- Full-time
The Service Team Leader will be a highly driven, creative leader who can achieve and maintain team synergy through engaging and motivating teams, while exceeding targets. Along with Service…
Added 9 mins ago
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General Manager - Bayview Village
Gap
Toronto, ON · North York, ON
- Full-time
…If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join…
Added 24 mins ago
CC
Retail Shift Leader
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Ottawa, ON · Kanata, ON
- $17.95 to $19.5 CAD / hour
- Part-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 24 mins ago
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Head Trainer
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Langley (District), BC · Langley, BC
- $40 to $60 CAD / hour
- Full-time
That’s why we want you as our Head Coach! We’re looking for people to lead. To listen. To love what they do. And then to share it -- with the coaches in their studio, and with members who…
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- Full-time
As a member of our Food and Beverage team, you will always provide the highest quality of customer service, while working for Sodexo. The general responsibilities of the position include…
Added 24 mins ago
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Assistant Grocery Manager
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Richmond Hill, ON
- Full-time
Deliver warm, confident, and engaging customer service that reflects Farm Boy’s commitment to the best fresh shopping experience.
Added 24 mins ago
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Assistant Service Manager
Farm Boy Inc.
Ottawa, ON
- From $21 CAD / hour
- Full-time
…work alongside the Department Manager to deliver exceptional service, strong operational performance, and a welcoming shopping experience that reflects Farm Boy’s commitment to fresh,…
Added 24 mins ago
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Assistant Chef Manager
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Added 24 mins ago
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Produce Department Manager
Farm Boy Inc.
Ottawa, ON
- From $53,500 CAD / year
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…the best fresh shopping experience by delivering exceptional customer service and guiding your department to achieve strong business results. Partnering closely with the Store Manager and…
Added 24 mins ago
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Assistant Manager
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Lead by example through a customer-driven attitude by providing exceptional service;
Added 25 mins ago
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General Manager, AX Metrotown
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…entrepreneurial spirit, passion for the brand and knowledge of the luxury/retail business with organizational skills to manage the store will greatly influence the client and associate…
Added 25 mins ago
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MEC North Vancouver - General Manager
MEC
North Vancouver, BC
- $89,500 to $112,200 CAD / year
- Full-time
5+ years of senior retail leadership experience (e.g., General Manager or equivalent) in a complex, customer-facing environment
Added 39 mins ago
Meat & Seafood - Manager Meat
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Estevan, SK
Provide superior customer service to meet customer needs
Added 39 mins ago
LC
Produce Department Manager Full Time Day Greenlight Requisition
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Halifax, NS
- Full-time
- Exceptional customer service skills with a talent for building customer loyalty

J.D. Irving, Limited

Assistant Store Manager - Back-end Ops

Port Hawkesbury, NS, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: 5+ years experience in retail management
Posting language: English
Posted: Oct 27, 2026

Original job description

At KENT, we believe our success is driven by strong, people‑focused leadership and operational excellence. Each retail location operates as a complex, multi‑unit business designed to serve a wide range of customer needs. In addition to our core home improvement retail operation, our stores support a strong Pro‑focused business and deliver Install Sales solutions, all of which rely heavily on efficient, well‑executed back‑end operations.

As an Assistant Store Manager – Back‑End Operations, you will play a critical leadership role in ensuring these business lines are supported through safe, efficient, and accurate operational execution. This includes oversight of the building materials yard, shipping, order picking, inventory integrity, and (where applicable) fleet operations. Your leadership directly impacts customer experience, sales execution, and profitability across the store.

This is a hands‑on leadership role that requires the ability to manage complexity, balance competing priorities, and collaborate closely with front‑end leaders to ensure the entire store operates as one aligned, high‑performing business. Success depends on strong people leadership, attention to detail, and the ability to drive results across multiple revenue streams while maintaining high safety and operational standards.

This position offers a competitive salary with eligibility for annual bonus incentives.

Responsibilities

As an Assistant Store Manager – Back‑End Operations, you will ensure the foundational systems and teams that support Retail, Pro, and Install Sales operate safely, efficiently, and consistently. Key responsibilities include:

Overseeing back‑end operations: Lead the building materials yard, shipping, and order‑picking functions to support store‑wide execution and customer fulfillment.

Managing inventory integrity and shrink: Ensure accurate inventory counts, loss prevention practices, and strong controls across back‑end areas.

Maintaining yard standards and safety: Ensure the yard and back‑end workspaces are organized, compliant, and safe for both associates and customers.

Driving operational support for sales: Partner with front‑end leadership to support lumber, building materials, Pro, and Install Sales execution through accurate product availability and timely fulfillment.

Analyzing performance: Review sales, operational, and inventory data to identify opportunities to improve efficiency, service levels, and profitability.

Managing fleet operations (where applicable): Oversee delivery operations to ensure timely, efficient service aligned with customer expectations.

Developing and engaging teams: Coach, train, and support associates through regular check‑ins, feedback, and development conversations.

Using systems effectively: Leverage Microsoft Office (Excel, Word, Outlook), Kronos for timekeeping, and D365 for inventory, sales, and operational tracking.

Qualifications

5+ years experience in retail management
Excellent communication skills, verbal and written
Exceptional customer service skills
Ability to leverage technology for project management, analysis, and solving problems (including
Microsoft Office Suite)
Openness to continuous improvement and responsibility for independent learning
Flexible schedule based on retail needs
Shrink and inventory control
21+ years of age due to the forklift training requirement (in-house to be provided), previous forklift
experience is considered an asset

What we Offer

Wellness Program
Employee and Family Assistance Plan
Employee Discounts
Medical, Dental, Vision, RRSP Matching, and PTO benefits
Growth and development opportunities through KENT and the greater J.D. Irving, Limited organization

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through superior customer service and know-how, quality products, and everyday great prices. We protect our customers and staff by hiring and training associates committed to our safety values. We employ over 3,700 people and work hard to increase our market share through strategic investment in training and technology. We focus on the development of our people and promote a culture of continuous improvement and innovation. In addition to our retail stores, we operate truss manufacturing facilities and a wholesale drywall company. We are a member of Independent Lumber Dealers Co-operative and the ARENA buying group which ensures our great product selection and pricing

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More about this job

Responsibilities

The Assistant Store Manager oversees back-end operations including the building materials yard, shipping, and inventory integrity to support retail and sales execution. They are responsible for leading teams, ensuring safety compliance, and analyzing performance data to drive profitability.

Requirements

Candidates must have at least 5 years of retail management experience and strong proficiency in Microsoft Office and inventory systems. The role requires the ability to manage complex operations, lead teams effectively, and maintain high safety standards in a retail environment.

Skills

Retail Management
Operational Leadership
Inventory Management
Loss Prevention
Team Leadership
Project Management
Communication
Customer Service
Data Analysis
Microsoft Office
Kronos
D365
Fleet Operations
Safety Compliance
Problem Solving

Benefits

Wellness Program
Employee and Family Assistance Plan
Employee Discounts
Medical Insurance
Dental Insurance
Vision Insurance
RRSP Matching
Paid Time Off

Visa sponsorship

Not detected in the job text

Keywords

Retail Management
Back-end Operations
Inventory Integrity
Loss Prevention
Building Materials
Fleet Operations
Microsoft Office
Kronos
D365
Safety Standards
Team Leadership
Project Management
Data Analysis
Customer Fulfillment
Operational Excellence
Pro Sales
Install Sales
Forklift Training
Continuous Improvement
Retail

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