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Added 1 min ago
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Fashion Associate (Part time) - Greenlane Centre
Reitmans (Canada) Ltée/Ltd
Newmarket, ON
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 16 mins ago
SHIFT LEADER - ORFUS OUTLET
Kitchen Stuff Plus
Toronto, ON
Kitchen Stuff Plus started our business in 1987 with the belief that customers deserve a value-added shopping experience that exceeds their expectations – every time they visit our stores.…
Added 16 mins ago
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Customer Experience Associate
TD
Little Current, ON
- Part-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 16 mins ago
C
Client Engagement Associate - Part-time (15 hours/week)
CIBC
Mississauga, ON
- Part-time
As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their…
Added 16 mins ago
T
Personal Banking Associate Trainee - Mandarin and/or Cantonese Language Skills Considered an Asset
TD
Burnaby, BC
- Full-time
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Added 31 mins ago
SI
Wireless Sales Consultant (Full-time)
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- Full-time
As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates.…
Added 1 hour ago
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Automotive Sales Representative
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Participate in ongoing product, sales, and professional development training.
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Associate Lawyer - Commercial Energy
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Added 1 hour ago
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Coordinator, Community Engagement
Trillium Health Partners
Mississauga, ON
- Full-time
…of the largest community-based hospital systems in Canada, and help advance better care for the communities it serves. Made up of The Credit Valley Hospital, the Mississauga Hospital and…
Added 1 hour ago
Retail Sales & Delivery Associate
Fire & Flower Inc.
Burlington, ON
The Retail Sales & Delivery Associate plays a dual role in delivering a consistent and elevated guest experience across both the retail floor and scheduled deliveries. This position is…
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F&
Full-Time Retail Sales & Delivery Associate
Fire & Flower Inc.
Toronto, ON
- Full-time
The Retail Sales & Delivery Associate plays a dual role in delivering a consistent and elevated guest experience across both the retail floor and scheduled deliveries. This position is…
Added 1 hour ago
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Associate Optometrist
Specsavers
Kitchener, ON
- Contract
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Added 1 hour ago
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AVP, Broker Marketing
Definity Insurance Company
Toronto, ON
- Full-time
As Associate Vice President, Definity Insurance Brand & Broker Marketing, you will lead the strategy and execution of initiatives that elevate the Definity brand, strengthen broker…
Added 1 hour ago
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Retail Sales Supervisor
Staples Business
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- Full-time
As a Sales Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will…
Added 1 hour ago
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Associate Product Manager - Residential Locks
Taymor
Delta, BC
- $70,000 to $80,000 CAD / year
- Full-time
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Added 1 hour ago
TH
Pro Account Sales Part Time (ST. JOHN'S)
The Home Depot Canada
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- Part-time
Pro Account Sales Associates (PASAs) are primarily responsible for building relationships and selling products to industrial, commercial and other professional customers. Key…
Added 1 hour ago
C
Client Engagement Associate - Part-time (15 hours/week)
CIBC
Lacombe, AB
- Part-time
As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their…
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Client Engagement Associate - Part-time (15 hours/week)
CIBC
Brampton, ON
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Added 1 hour ago
Seasonal Retail Sales Associate, Plaza Cote de Neiges
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Montreal, QC
Sales commission, rewards and recognition and employee discounts
Added 2 hours ago
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Membership Sales Associate
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Added 2 hours ago
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GTM (Go-To-Market) Manager
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You are a high performer, experienced as a GTM (Go-To-Market) Partner in business development within the staffing and recruitment industry, and have consistently demonstrated superior…
Added 2 hours ago
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Private Banking Associate
RBC
Vancouver, BC
- Full-time
As a key member of the client relationship team, the Private Banking Associate in the International Private Banking team is responsible for developing sales and service solutions through…
Added 2 hours ago
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Personal Banking Associate
TD
Toronto, ON
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 2 hours ago
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Bilingual Sales Associate, Apartments.com - Montréal, Québec
CoStar Group
Montreal, QC
- Full-time
As an Apartments.com Sales Associate, you will be part of a dynamic team that operates as a strategic digital marketing partner to the Multifamily industry. Through engaging sales…
Added 2 hours ago
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Associate Investment Advisor- Bilingual
CIBC
Laval, QC · Montreal, QC
- Full-time
As a member of CIBC Wood Gundy, you will be responsible for building and growing Wood Gundy client portfolios through dedicated relationship management, trusted investment advice and…

J.D. Irving, Limited

Assistant Store Manager - Back-end Ops

PE, Canada
35 Roy Boates Ave Summerside, Summerside, PE, C1N 4J8, Canada

Full-time

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Job details

Job type: Full-time
Experience: 5+ years experience in retail management
Posting language: English
Posted: Nov 2, 2026

Original job description

At KENT, we believe our success is driven by strong, people‑focused leadership and operational excellence. Each retail location operates as a complex, multi‑unit business designed to serve a wide range of customer needs. In addition to our core home improvement retail operation, our stores support a strong Pro‑focused business and deliver Install Sales solutions, all of which rely heavily on efficient, well‑executed back‑end operations.

As an Assistant Store Manager – Back‑End Operations, you will play a critical leadership role in ensuring these business lines are supported through safe, efficient, and accurate operational execution. This includes oversight of the building materials yard, shipping, order picking, inventory integrity, and (where applicable) fleet operations. Your leadership directly impacts customer experience, sales execution, and profitability across the store.

This is a hands‑on leadership role that requires the ability to manage complexity, balance competing priorities, and collaborate closely with front‑end leaders to ensure the entire store operates as one aligned, high‑performing business. Success depends on strong people leadership, attention to detail, and the ability to drive results across multiple revenue streams while maintaining high safety and operational standards.

This position offers a competitive salary ($40-65,000/yr) with eligibility for annual bonus incentives.

Responsibilities

As an Assistant Store Manager – Back‑End Operations, you will ensure the foundational systems and teams that support Retail, Pro, and Install Sales operate safely, efficiently, and consistently. Key responsibilities include:

Overseeing back‑end operations: Lead the building materials yard, shipping, and order‑picking functions to support store‑wide execution and customer fulfillment.

Managing inventory integrity and shrink: Ensure accurate inventory counts, loss prevention practices, and strong controls across back‑end areas.

Maintaining yard standards and safety: Ensure the yard and back‑end workspaces are organized, compliant, and safe for both associates and customers.

Driving operational support for sales: Partner with front‑end leadership to support lumber, building materials, Pro, and Install Sales execution through accurate product availability and timely fulfillment.

Analyzing performance: Review sales, operational, and inventory data to identify opportunities to improve efficiency, service levels, and profitability.

Managing fleet operations (where applicable): Oversee delivery operations to ensure timely, efficient service aligned with customer expectations.

Developing and engaging teams: Coach, train, and support associates through regular check‑ins, feedback, and development conversations.

Using systems effectively: Leverage Microsoft Office (Excel, Word, Outlook), Kronos for timekeeping, and D365 for inventory, sales, and operational tracking.

Qualifications

5+ years experience in retail management
Excellent communication skills, verbal and written
Exceptional customer service skills
Ability to leverage technology for project management, analysis, and solving problems (including
Microsoft Office Suite)
Openness to continuous improvement and responsibility for independent learning
Flexible schedule based on retail needs
Shrink and inventory control
21+ years of age due to the forklift training requirement (in-house to be provided), previous forklift
experience is considered an asset

What we Offer

Wellness Program
Employee and Family Assistance Plan
Employee Discounts
Medical, Dental, Vision, RRSP Matching, and PTO benefits
Growth and development opportunities through KENT and the greater J.D. Irving, Limited organization

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through superior customer service and know-how, quality products, and everyday great prices. We protect our customers and staff by hiring and training associates committed to our safety values. We employ over 3,700 people and work hard to increase our market share through strategic investment in training and technology. We focus on the development of our people and promote a culture of continuous improvement and innovation. In addition to our retail stores, we operate truss manufacturing facilities and a wholesale drywall company. We are a member of Independent Lumber Dealers Co-operative and the ARENA buying group which ensures our great product selection and pricing

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More about this job

Responsibilities

Lead back-end store operations, including the building materials yard, shipping, order picking, inventory integrity, and fleet operations where applicable. Maintain safe and efficient operations, support sales and customer fulfillment, analyze performance, and coach and develop associates.

Requirements

Requires at least five years of retail management experience, strong written and verbal communication, excellent customer service, and the ability to use technology and Microsoft Office for analysis and problem-solving. Candidates must be at least 21 years old due to the forklift training requirement, and should be flexible with scheduling and knowledgeable about shrink and inventory control.

Skills

Retail Management
People Leadership
Customer Service
Inventory Control
Shrink Management
Operational Execution
Safety Compliance
Team Development
Performance Analysis
Microsoft Office
Excel
Word
Outlook
Kronos
D365
Forklift Operation

Benefits

Wellness Program
Employee and Family Assistance Plan
Employee Discounts
Medical Insurance
Dental Insurance
Vision Insurance
RRSP Matching
Paid Time Off
Growth and Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail Management
Back-End Operations
Building Materials Yard
Shipping
Order Picking
Inventory Integrity
Shrink Control
Loss Prevention
Safety Standards
Customer Fulfillment
Pro Sales
Install Sales
Fleet Operations
Sales Analysis
Operational Data
Inventory Data
Team Coaching
Associate Development
Microsoft Office
Excel
Word
Outlook
Kronos
D365
Forklift Training
Project Management
Continuous Improvement

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