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In-Store Sales Assistant
Boomerang HFX
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Boomerang is currently growing its Toronto campaign team and is looking for an In-Store Sales Assistant to support face-to-face sales campaigns taking place inside retail environments and…
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Assistant Store Manager - Sales and Services
J.D. Irving, Limited
Fredericton, NB
Full-time
The Assistant Store Manager – Sales & Service is a key leadership role at KENT, focused on delivering an exceptional customer experience and driving overall store performance within a…
Assistant Store Manager - Sales and Services
J.D. Irving, Limited
St. John's, NL
Full-time
The Assistant Store Manager – Sales & Service is a key leadership role at KENT, focused on delivering an exceptional customer experience and driving overall store performance within a…
Assistant Store Manager - Sales and Services
J.D. Irving, Limited
Mount Pearl, NL
Full-time
The Assistant Store Manager – Sales & Service is a key leadership role at KENT, focused on delivering an exceptional customer experience and driving overall store performance within a…
Assistant Store Manager - Sales and Services
J.D. Irving, Limited
Moncton, NB
Full-time
The Assistant Store Manager – Sales & Services is a key leadership role at KENT, focused on delivering an exceptional customer experience and driving store performance. This position…
Assistant Store Manager - Sales and Services
Kent Building Supplies
Fredericton, NB
Full-time
The Assistant Store Manager – Sales & Service is a key leadership role at KENT, focused on delivering an exceptional customer experience and driving overall store performance within a…
Assistant Store Manager - Sales and Services
Kent Building Supplies
St. John's, Newfoundland and Labrador · Greater St. John's Metropolitan Area
Full-time
The Assistant Store Manager – Sales & Service is a key leadership role at KENT, focused on delivering an exceptional customer experience and driving overall store performance within a…
Assistant Store Manager - Sales and Services
Kent Building Supplies
Mount Pearl, Newfoundland and Labrador
Full-time
The Assistant Store Manager – Sales & Service is a key leadership role at KENT, focused on delivering an exceptional customer experience and driving overall store performance within a…
Assistant Store Manager in Training Winners HomeSense Appleby Crossing
TJX Canada – Winners, Marshalls, HomeSense
Burlington, ON
Full-time
We’re seeking an Assistant Store Manager in Training who is passionate about fostering an inclusive and supportive environment. In this role, you'll develop essential leadership skills…
Assistant Store Manager in Training Winners HomeSense Appleby Crossing
The TJX Companies, Inc.
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Full-time
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Assistant Store Manager - Sales and Services
Kent Building Supplies
Moncton, NB
Full-time
The Assistant Store Manager – Sales & Services is a key leadership role at KENT, focused on delivering an exceptional customer experience and driving store performance. This position…
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West Elm
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Overview of the Assistant Manager of Sales and Service role
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Williams-Sonoma
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Added 16 hours ago
Assistant Store Manager in Training
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Windsor, ON
48,592.5 to 68,029.5 CAD / year
Full-time
We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable…
Added 20 hours ago
Assistant Store Manager in Training
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J.D. Irving, Limited

Assistant Store Manager - Sales and Services

Mount Pearl, NL, Canada

Full-time

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At a glance

Automatically prepared from the listing. Check the original description for the full requirements.

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Responsibilities

Lead multiple customer-facing departments to drive store performance and ensure a seamless customer experience across various business lines. Responsible for achieving financial goals, developing associates, and maintaining high operational and safety standards.

Requirements

Requires a minimum of 5 years of retail leadership experience and proficiency in Microsoft Office, Kronos, and D365. Candidates should possess strong decision-making skills and a commitment to safety and customer service.

Experience

5 to 10 years

Working hours

40 hours per week

Job type

Full-time

Work arrangement

On-site

Skills

Retail Leadership
Inventory Management
Decision Making
Critical Thinking
Communication
Organizational Skills
Customer Service
Microsoft Office
Kronos
D365
HR Practices
Safety Management

Benefits

Wellness Program
Employee And Family Assistance Plan
Employee Discounts
Medical
Dental
Vision
RRSP Matching
Paid Time Off

Visa sponsorship

Not detected in the job text

Keywords

Retail Management
Building Materials
Home Improvement
Inventory Management
D365
Kronos
Employment Standards
Safety Conscious
Financial Goals
Associate Development
Lumber
Flooring
Kitchen & Bath
Appliances
Project Centre
Cut Shop

Original job description

The Assistant Store Manager – Sales & Service is a key leadership role at KENT, focused on delivering an exceptional customer experience and driving overall store performance within a dynamic, multi‑business retail environment.

Kent stores operate as several distinct yet interconnected businesses under one roof. In addition to our core home improvement retail operation, our stores support a strong Pro‑focused business and deliver Install Sales solutions - each with unique customer needs, sales approaches, and operational considerations. In this role, you will support how these business lines work together by ensuring consistent execution, strong collaboration across departments, and a seamless customer experience.

This role oversees several customer‑facing departments, including Lumber & Building Materials, Flooring, Kitchen & Bath, Appliances, the Project Centre, and the Cut Shop. You will be responsible for achieving financial goals, supporting leadership and associate development, and fostering an inclusive, engaged workplace culture. Success in this role requires the ability to manage complexity, balance competing priorities, and lead teams across multiple revenue streams while maintaining strong operational standards.

This role offers a competitive salary with eligibility for annual bonus incentives tied to leadership, operational excellence, and collaborative success.

Responsibilities

Monitor and evaluate sales performance across customer‑focused departments, applying financial insight and business judgement to drive results across Retail, Pro, and Install Sales.

Support cross‑department execution by partnering with the Store Manager, Office Manager, and Department Managers to align sales, inventory, and staffing priorities.

Ensure departmental operations consistently meet safety standards and regulatory requirements.

Identify and implement process improvements that enhance efficiency, service delivery, and customer experience.

Lead change initiatives through clear communication, training, and hands‑on support to ensure team alignment.

Promote a culture of safety by actively participating in Health & Safety initiatives and supporting compliance.

Build strong, respectful relationships across teams, encouraging collaboration and shared accountability.

Use technology effectively to support daily operations, including Microsoft Office (Excel, Word, Outlook), Kronos for timekeeping and scheduling, and D365 for sales processes, customer interactions, and inventory tracking.

Qualifications

Minimum of 5 years’ experience in retail leadership or management

Experience with inventory management and building materials considered an asset

Demonstrated commitment to working in a safety‑conscious environment

Knowledge of employment standards and HR practices

Strong decision‑making skills with the ability to assess broader business impacts

Proven ability to lead in a fast‑paced retail environment using critical thinking and business insight

Forward‑thinking, continuous‑improvement mindset

Excellent communication skills with the ability to adapt messaging for diverse audiences

Strong organizational skills and attention to detail

Commitment to providing outstanding customer service

Proficiency with Microsoft Office, Kronos, and D365 systems

What we Offer

Wellness Program
Employee and Family Assistance Plan
Employee Discounts
Medical, Dental, Vision, RRSP Matching, and PTO benefits
Growth and development opportunities through KENT and the greater J.D. Irving, Limited organization

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through superior customer service and know-how, quality products, and everyday great prices. We protect our customers and staff by hiring and training associates committed to our safety values. We employ over 3,700 people and work hard to increase our market share through strategic investment in training and technology. We focus on the development of our people and promote a culture of continuous improvement and innovation. In addition to our retail stores, we operate truss manufacturing facilities and a wholesale drywall company. We are a member of Independent Lumber Dealers Co-operative and the ARENA buying group which ensures our great product selection and pricing

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