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J.D. Irving, Limited

Benefits Administrator

300 Union Street, Saint John, NB, E2L 4M3, Canada

Job type: Full-time
Posting language: English
Posted: Sep 23, 2026

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Original job description

Based out of our Head Office in Saint John, NB we are currently seeking a Benefits Administrator to work as part of our Human Resources Shared Services (HRSS) team.

As a Benefits Administrator, you provide excellence in benefits support to our employees, including administration of benefits plans and working with our employees across the organization. You will also be responsible to continuously improve service by looking for and implementing improvements.

Responsibilities

Ensure timely, accurate and efficient administration of employee benefits
Assist employees with benefits inquiries, and annual benefits reenrollment activities
Work with Human Resources Business Partners in the various JDI Divisions
Process benefit transactions through various systems (Oracle HCM, Flexit360, Maax, Sun Life, InfinityHR,Acoro)
Provide excellent customer service to our employees
Identify and recommend solutions for process improvement opportunities and participate in process improvement initiatives

Qualifications

Completion of a post-secondary degree or diploma with related experience in benefits or human resources administration preferred
Ability to work in a fast-paced, changing environment while delivering excellence in customer service
Exceptional organizational and time management skills with ability to effectively prioritize workload independently
Eagerness to work in and contribute to a highly collaborative team
Detail-oriented with a critical degree of accuracy
Ability to maintain confidentiality with respect to employees’ personal and private information
Previous experience leveraging Microsoft Excel preferred

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

Irving Business Services is a vital support function within J.D. Irving, Limited, delivering expertise in essential areas such as Finance, Human Resources, Supply Chain, Health and Safety, Communications, and Legal.

By managing resources, delivering fast and flexible outcomes, and fostering innovation, Irving Business Services plays a critical role in driving operational success and supporting the company’s long-term strategic goals. With a focus on collaboration and continuous improvement, Irving Business Services offers exciting opportunities for growth and development within a leading organization.

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More about this job

Responsibilities

Administer employee benefits accurately and efficiently, support employees with benefits inquiries and annual reenrollment, and process transactions across multiple HR and benefits systems. Collaborate with HR Business Partners, provide excellent customer service, and identify and implement process improvements.

Requirements

A post-secondary degree or diploma and related benefits or human resources administration experience are preferred. Candidates should be organized, detail-oriented, able to prioritize independently in a fast-paced environment, contribute to a collaborative team, maintain confidentiality, and preferably have experience with Microsoft Excel.

Skills

Benefits Administration
Human Resources Administration
Employee Benefits Support
Customer Service
Benefits Enrollment
Oracle HCM
Flexit360
Maax
Sun Life
InfinityHR
Acoro
Microsoft Excel
Process Improvement
Organization
Time Management
Confidentiality

Visa sponsorship

Not detected in the job text

Keywords

Employee Benefits
Benefits Administration
Human Resources
Human Resources Shared Services
Benefits Inquiries
Annual Benefits Reenrollment
Benefits Transactions
Oracle HCM
Flexit360
Maax
Sun Life
InfinityHR
Acoro
Microsoft Excel
Customer Service
Process Improvement
HR Business Partners
Confidentiality
Time Management
Workload Prioritization

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