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Account Manager
J.D. Irving, Limited
Montreal, QC
- Full-time
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Seasonal Associate
J.D. Irving, Limited
Conception Bay South, NL
- Part-time
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Security Technician
J.D. Irving, Limited
Saint John, NB
- Full-time
Added 1 day ago
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Boom Truck Driver
J.D. Irving, Limited
Amherst, NS
- Full-time
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Yard Associate
J.D. Irving, Limited
Atholville, NB
- Part-time
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Class 1 Driver - $1,500 Sign-On Bonus
J.D. Irving, Limited
Truro, NS
- Full-time
Added 1 day ago
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Owner Operator – Class 1 P&D
J.D. Irving, Limited
Kentville, NS
- Full-time
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Appliance Sales Specialist
J.D. Irving, Limited
Port Hawkesbury, NS
- Full-time
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Master Data Coordinator (6- month Contract)
J.D. Irving, Limited
Dieppe, NB
- Full-time
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Chargé de comptes – Québec / Key Account Manager - Quebec
J.D. Irving, Limited
QC · QC, Canada
- Full-time
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Opportunities for Assistant Store Manager - Back-end Ops (Bilingual FR/EN)
J.D. Irving, Limited
Bathurst, NB
- Full-time
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Opportunities for Assistant Store Manager (Bilingual - FR/EN)
J.D. Irving, Limited
Grand Falls, NB
- Full-time
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Opportunities for Assistant Store Manager - Back-end Ops
J.D. Irving, Limited
Antigonish, NS
- Full-time
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Skilled Labourer
J.D. Irving, Limited
Mount Uniacke, NS
- Full-time
Added 1 day ago
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Opportunities for Assistant Store Manager
J.D. Irving, Limited
Charlottetown, PE
- Full-time
Added 1 day ago
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Opportunities for Assistant Store Manager - Back-end Operations
J.D. Irving, Limited
Bridgewater, NS
- Full-time
Added 2 days ago
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Associate Specialist, Planning Governance
J.D. Irving, Limited
Dartmouth, NS
- Full-time
Added 2 days ago
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Overnight Freight Flow Associate
J.D. Irving, Limited
Mount Pearl, NL
- Part-time
Added 2 days ago
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Class 5 Box/Flat Truck Driver
J.D. Irving, Limited
St. John's, NL
- Full-time
Added 2 days ago
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Flooring Associate
J.D. Irving, Limited
St. John's, NL
- Part-time
Added 2 days ago
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Manager, ERP Solutions
J.D. Irving, Limited
Saint John, NB
- Full-time
Added 2 days ago
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Manager, Finance Transformation
J.D. Irving, Limited
Moncton, NB
- Full-time
Added 2 days ago
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Office Manager
J.D. Irving, Limited
Moncton, NB
- Full-time
Added 2 days ago
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Yard Associate
J.D. Irving, Limited
Charlottetown, PE
- Part-time
Added 2 days ago
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Associate Specialist, Planning Governance
J.D. Irving, Limited
Dartmouth, NS
- Full-time

J.D. Irving, Limited

Department Manager LBM/Kitchen/Bath/Flooring/Paint/Household/Décor

5447 Prospect Road, New Minas, NS, B4N 3L1, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 20, 2026

Original job description

Department Managers play a key leadership role in driving sales performance and operational excellence within their assigned area. They are responsible for leading a team of associates, executing strategic merchandising plans, managing inventory, and ensuring an exceptional customer experience. This role combines hands-on retail expertise with people leadership to foster a high-performing, customer-focused environment. Department Managers are also responsible for maximizing profitability and protecting company assets through inventory control, loss prevention, operational efficiency, and ensuring compliance with company policies and procedures.

Responsibilities

Lead the department by setting the example in safety, customer service, and visual merchandising standards.
Drive sales by actively engaging with customers, analyzing performance metrics, and implementing action plans to meet targets.
Communicate priorities clearly to associates and ensure they have the tools, training, and support needed to succeed.
Coach and develop team members through regular feedback, performance conversations, and identifying growth opportunities.
Resolve associate and customer concerns professionally, promoting a respectful and inclusive store culture.
Partner with the Assistant Manager to support store-wide initiatives, uphold operational standards, and contribute to a positive team environment.

Qualifications

Proven ability to lead and motivate a team in a fast-paced retail setting.
Strong organizational and problem-solving skills with the ability to manage shifting priorities.
Demonstrates a passion for customer service and a commitment to achieving sales goals.
Previous experience in retail sales and team supervision is preferred.
Product knowledge within the department is considered an asset.
Ability to lift up to 55 lbs and stand for extended periods.
CSA-approved steel-toed footwear is required while on shift.
Career progression opportunities include advancement to Assistant Manager roles.

What we Offer
Wellness Program
Employee and Family Assistance Plan
Employee Discounts
Medical, Dental, Vision, RRSP Matching, and PTO benefits
Growth and development opportunities through KENT and the greater J.D. Irving, Limited organization

Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through superior customer service and know-how, quality products, and everyday great prices. We protect our customers and staff by hiring and training associates committed to our safety values. We employ over 3,700 people and work hard to increase our market share through strategic investment in training and technology. We focus on the development of our people and promote a culture of continuous improvement and innovation. In addition to our retail stores, we operate truss manufacturing facilities and a wholesale drywall company. We are a member of Independent Lumber Dealers Co-operative and the ARENA buying group which ensures our great product selection and pricing

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More about this job

Responsibilities

The Department Manager leads a team to drive sales performance and operational excellence within their assigned retail department. They are responsible for managing inventory, executing merchandising plans, and ensuring an exceptional customer experience while maintaining safety and company standards.

Requirements

Candidates should have proven experience in retail sales and team supervision, along with strong organizational and problem-solving skills. The role requires the ability to lift up to 55 lbs and wear CSA-approved steel-toed footwear.

Skills

Retail Management
Team Leadership
Sales Performance
Inventory Management
Visual Merchandising
Customer Service
Operational Excellence
Loss Prevention
Performance Coaching
Problem Solving
Strategic Planning
Communication
Safety Compliance

Benefits

Wellness Program
Employee and Family Assistance Plan
Employee Discounts
Medical Insurance
Dental Insurance
Vision Insurance
RRSP Matching
Paid Time Off

Visa sponsorship

Not detected in the job text

Keywords

Retail
LBM
Kitchen
Bath
Flooring
Paint
Household
Décor
Inventory Control
Loss Prevention
Merchandising
Sales Targets
Team Supervision
Safety Standards
Customer Experience
Operational Efficiency
Building Supplies
Performance Metrics
Coaching
Retail Operations

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