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Added 1 min ago
Manager, Transaction Readiness | Gestionnaire, Règlements par transactions (2026-830)
Canada Deposit Insurance Corporation (CDIC) | Société d'assurance-dépôts du Canada (SADC)
Ottawa, ON
Full-time
Leveraging their experience in M&A, restructuring, insolvency, or crisis response, the Manager, Transaction Readiness, helps prepare CDIC for the failure or financial distress of a member…
Added 1 min ago
Financial Planning and Analysis Specialist
Altis
Toronto, ON
$90,000 to $110,000 CAD / year
Full-time
A university degree in a related field and a CPA designation.
Added 1 min ago
Sr. Data Analyst -1806 (Asset Management)
Amyantek
Toronto, ON
Contract
 The manager is looking for candidates whose previous responsibilities closely align with the
Added 1 min ago
Senior Condominium Manager
FirstService Residential Canada
Toronto, ON
Full-time
The Property Manager will perform functions ensure properties are maintained and operated in accordance with company objectives and facilitate solutions to problems between communities and…
Added 1 min ago
Technical Manager - Papermaking (Canada)
Irving Consumer Products
Toronto, ON
Full-time
Bachelor’s degree in Engineering or related technical field (Chemical or Pulp & Paper preferred), or equivalent experience
Added 1 min ago
Information Technology (IT) Manager
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Toronto, ON · North York, ON
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…Thornhill Medical leads the way in the nimble and precision-focused field of medical…
Added 1 min ago
Quality Assurance Operations Manager
Alera Skin Care Products Inc.
Vancouver, BC
$80,000 to $100,000 CAD / year
Full-time
As the Operations & Quality Assurance Manager, you will report directly to the Senior Operations Manager and work cross-functionally with our Sales and Finance teams. You will be…
Added 2 mins ago
Senior Hydrogeologist
AECOM
Kitchener, ON
$110,000 to $155,000 CAD / year
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The ideal candidate will report directly to the Hydrogeology Operations Manager and will work collaboratively with other members of the Ontario and Quebec Geosciences (Hydrogeology &…
Added 2 mins ago
Advanced Mfg Engineer Sr
Honeywell Aerospace
Cambridge, ON
Full-time
You will report directly to our Advanced Manufacturing Engineer Manager and you’ll work out of our Cambridge, ON location.
Added 2 mins ago
Journeyperson Heavy Duty Mechanic
Sanjel Energy Services Inc
AB · Acheson, Alberta
The Journeyperson Heavy Duty Mechanic will report directly to the Manager, Maintenance. The primary function of this position is to address mechanical issues and conduct preventative…
Added 2 mins ago
Service Advisor
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$50,000 to $60,000 CAD / year
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Your direct manager is a well-respected and knowledgeable leader who remains calm and supportive, even in challenging situations. They genuinely care about their team and take the time to…
Added 2 mins ago
Animal Feed Customer Service Representative
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Process orders using our Feed Mill Manager software, with a high degree of care and accuracy.
Added 16 mins ago
Product Manager
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We are seeking a strategic Product Manager to drive the development of Shipra's financial intelligence platform. As a Product Manager, you will own the product roadmap for features that…
Added 17 mins ago
Coordonnateur(trice) junior, RH - Junior HR Coordinator
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Reporting directly to the Vice President, Human Resources, with a dotted-line relationship to the HR Manager, you’ll work closely with an experienced HR team while gaining exposure to many…
Added 17 mins ago
Membership Associate (Part-Time)
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ON · Waterdown, ON
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Administrative responsibilities and support to the Membership Manager in ensuring the membership processes are followed to YMCA HBB standard.
Added 17 mins ago
Manager - International Tax Business
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Care Coordinator | Lifemark CORE Physiotherapy & Rehabilitation
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Senior Programmer/Database Administrator - Initiatives/Opportunities
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Programmer/Analyst - Initiatives/Opportunities
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3 year diploma/degree in Computer Programming, Computer Science, Software Engineering, Information Technology or related field
Added 32 mins ago
Bilingual HR Business Partner – Boucherville Distribution Centre
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Added 32 mins ago
Consultant, Marketing (12-month contract)
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…McDonald’s office. This position will directly report into the Manager, National Calendar & Marketing…
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Business Analyst
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Added 32 mins ago
Commercial Manager (Transmission)
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Full-time
Our Transmission group is currently looking to add a Commercial Manager to our growing team, based in Calgary, AB.
Added 33 mins ago
Social Worker Degree
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Job Description: Under the direction of the Manager and as part of an interdisciplinary team, the Social Worker provides a range of screening, triage, assessment, treatment and case…
Added 33 mins ago
Commercial Manager (Transmission)
Valard Construction
Calgary, AB
Full-time
Our Transmission group is currently looking to add a Commercial Manager to our growing team, based in Calgary, AB.

J.D. Irving, Limited

Dispatch Manager

Concord, ON, Canada

Job type: Full-time
Posting language: English
Posted: Sep 30, 2026

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Original job description

Midland Transport is currently seeking a Dispatch Manager for our Concord Terminal. Reporting to the Terminal Manager, the successful candidate will lead a high-performing dispatch team while ensuring exceptional service, operational efficiency, and safe, compliant transportation operations.

What We Offer:

Competitive compensation package
Flexible health, drug, dental, and vision benefits
RRSP matching program
Employee & Family Assistance Program
Health & Wellness reimbursement program
Three weeks of vacation
Maternity leave top-up program
Opportunities for growth and advancement across Midland Transport and the J.D. Irving group of companies
A dynamic, safety-focused and team-oriented work environment

Responsibilities

Lead and oversee the terminal's 24/7 dispatch operation, ensuring service, safety, and operational objectives are achieved.
Supervise, coach, develop, and schedule dispatch personnel while fostering a culture of accountability and continuous improvement.
Manage daily pickup and delivery operations to ensure customer commitments are met efficiently and cost effectively.
Optimize driver, equipment, and route utilization to maximize productivity and achieve budget and service targets.
Monitor key operational KPIs including on-time performance, service levels, equipment utilization, and labor costs.
Ensure compliance with all transportation regulations, Hours of Service requirements, safety standards, and company policies.
Collaborate with Customer Service, Dock Operations, Sales, and Linehaul teams to deliver an exceptional customer experience.
Oversee staffing plans, vacation scheduling, and resource allocation to ensure operational coverage.
Support employee performance management activities, including coaching, development planning, and performance reviews.
Investigate operational challenges, identify process improvements, and implement solutions that improve service, efficiency, and customer satisfaction.

Qualifications

5+ years of transportation dispatch experience.
3+ years of leadership experience in transportation, logistics, or a related operational environment.
Strong knowledge of dispatch operations, fleet utilization, transportation regulations, and safety requirements.
Proven ability to lead teams in a fast-paced, customer-focused environment.
Strong analytical, problem-solving, and decision-making skills.
Excellent communication, organizational, and time management abilities.
Proficiency with Microsoft Office applications.
Experience with transportation management systems and AS400 is considered an asset.
Post-secondary education in Business, Logistics, Transportation, or a related field is considered an asset.

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

At Midland, we’re not just moving freight - we’re building the next generation of transportation. We’ve been one of the most trusted carriers in Canada and the United States for over 55 years. We are driven by superior quality service, innovation, and a commitment to excellence. We’re investing in technology to deliver measurable customer-focused solutions, and we’re also committed to sustainability and growth.

Joining Midland means becoming part of a dynamic company that values safety, continuous improvement, and results. Our employees are the driving force behind our success, and we’re proud to foster a workplace where talent thrives, ideas are valued, and careers are built for the long haul. Whether on the road or in a service centre or office, every Midland employee helps build lasting relationships with our customers. We’re looking for motivated and skilled people who want to contribute to our high-performing team and be part of a business that is growing, evolving, and setting the standard in transportation and logistics.

Let’s drive success together.

Apply About employer

More about this job

Responsibilities

The Dispatch Manager will lead a 24/7 dispatch team to ensure operational efficiency, safety, and high-quality service standards. They are responsible for optimizing driver and equipment utilization while managing staffing and performance to meet customer commitments.

Requirements

Candidates must have at least 5 years of transportation dispatch experience and 3 years of leadership experience in a logistics or operational environment. Proficiency in Microsoft Office and knowledge of transportation regulations and safety standards are required.

Skills

Dispatch operations
Fleet utilization
Transportation regulations
Safety compliance
Team leadership
Operational efficiency
Performance management
Problem-solving
Analytical skills
Communication
Organizational skills
Time management
Microsoft Office
AS400

Benefits

Flexible health benefits
Drug benefits
Dental benefits
Vision benefits
RRSP matching program
Employee & Family Assistance Program
Three weeks of vacation
Maternity leave top-up program

Visa sponsorship

Not detected in the job text

Keywords

Dispatch Manager
Transportation
Logistics
Fleet Management
Operations Management
Safety Compliance
KPI Monitoring
Resource Allocation
Performance Reviews
Customer Service
AS400
Supply Chain
Terminal Operations
Hours of Service
Continuous Improvement
Staffing
Budgeting
Route Optimization
Leadership

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