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Added 10 mins ago
Business Development Manager, Enterprise Wireless & Network Services
ArcLinx Technology
Vancouver, BC
$100,000 to $120,000 CAD / year
Full-time
…our target markets. You will work closely with the founder, sales engineering, and delivery to find opportunities, qualify them, and win them. These include site surveys, design and…
Added 11 mins ago
Full-Time Key Lead (Markville)
Knix
Markham, ON
$22.7 CAD / hour
Full-time
…and master the Knix selling model to set the standard on the sales floor. With a strong sense of ownership and a passion for the brand, you will elevate the customer experience, build brand…
Added 11 mins ago
Technical Manager - Papermaking (Canada)
J.D. Irving, Limited
Toronto, ON
Full-time
Execute & support Sales/Marketing product innovation initiatives
Added 11 mins ago
Key Accounts Manager | Channel Partnerships
Maple
Toronto, ON
Full-time
…brokers, and reseller partnerships - we are hiring a Key Account Manager to lead the long-term success of our highest-value, most complex…
Added 25 mins ago
Full-Time Key Lead (Markville)
Knix
Markham, ON
$22.7 CAD / hour
Full-time
…and master the Knix selling model to set the standard on the sales floor. With a strong sense of ownership and a passion for the brand, you will elevate the customer experience, build brand…
Added 25 mins ago
Customer Experience Associate Manager
DECIEM | THE ABNORMAL BEAUTY COMPANY
Toronto, ON
Full-time
The Customer Experience Associate Manager is responsible for managing the end-to-end order-to-cash process for B2B customers, ensuring seamless execution from order intake through delivery,…
Added 25 mins ago
Project Estimator
Diesel Overhead Doors Inc.
Calgary, AB
Full-time
…and business owners on everything from new construction to service and replacement. We're growing and looking for an experienced Estimator / Project Manager to run projects from bid to…
Added 25 mins ago
Assistant Store Leader (Assistant Manager)
7-Eleven
Calgary, AB
Full-time
…training so they can confidently provide excellent customer service to our customers every time they…
Added 25 mins ago
Leisure Sales Account Executive - Hybrid
Park'N Fly
Mississauga, ON
Full-time
Provides inside sales support to the travel industry, inclusive of handling all requests via an online customer service desk
Added 25 mins ago
Store Manager
L'OCCITANE Group (B Corp)
Ottawa, ON
Full-time
As a Store Manager at L'Occitane at Rideau Centre, you will serve as the perfect host, curating a one-of -a-kind and immersive experience for our guests. Leading a vibrant team in the realm…
Added 25 mins ago
Director, Operations Analytics
Sun Life Québec
Montreal, QC
Full-time
Proven Experienced working as Product Owner in Scrum or Service Request Manager in Kanban projects
Added 25 mins ago
Retail Supervisor- Full Time
PUMA Group
Niagara-on-the-Lake, ON
Full-time
Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales…
Added 25 mins ago
Assistant Store Leader (Assistant Manager)
7-Eleven
Waterloo, ON
Full-time
…training so they can confidently provide excellent customer service to our customers every time they…
Added 25 mins ago
Assistant Store Leader (Assistant Manager)
7-Eleven
AB · Edmonton, AB
Full-time
…training so they can confidently provide excellent customer service to our customers every time they…
Added 25 mins ago
Global Account Manager
Cogent Communications
Toronto, ON · Greater Toronto Area, Canada
Full-time
…superior customer support by virtue of its end-to-end control of service delivery and network monitoring. Structured tenure pay increases and an uncapped commissions plan offers you…
Added 25 mins ago
Business Development & Partnerships Manager
House West Developments
Vancouver, BC
Full-time
Role Description The Business Development & Partnerships Manager is a full-time, on-site role based in Vancouver, BC. This position is responsible for identifying and pursuing new business…
Added 26 mins ago
Consumer Operations Support Specialist
TransUnion
Toronto, ON · Burlington, ON
Full-time
…and Batch codes. The team partners with stakeholders across Sales, Legal, Compliance, Batch Operations, and other business groups to support customer onboarding, implementations, and…
Added 26 mins ago
Part-Time Merchandise Manager
Michaels Stores
Winnipeg, MB
Part-time
Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.
Added 26 mins ago
Full time Sales Manager
Michaels Stores
Saint John, NB
Full-time
Store - SAINT JOHN, NBThe Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role…
Added 26 mins ago
Retail Sales Consultant - Part Time - West Edmonton Mall, AB
Swarovski
AB · Edmonton, CAN
Part-time
As a Sales Consultant, you’ll deliver exceptional service, create memorable brand experiences, and inspire customers with your passion for our products, all while achieving sales goals and…
Added 26 mins ago
Retail Sales Consultant - Full time - Chinook Centre, AB
Swarovski
Calgary, AB
Full-time
As a Sales Consultant, you’ll deliver exceptional service, create memorable brand experiences, and inspire customers with your passion for our products, all while achieving sales goals and…
Added 26 mins ago
Senior Retail Sales Consultant - Part time - Chinook Centre, AB
Swarovski
Calgary, AB
Part-time
As a Sales Consultant, you’ll deliver exceptional service, create memorable brand experiences, and inspire customers with your passion for our products, all while achieving sales goals and…
Added 26 mins ago
Seasonal Retail Sales Consultant - Part Time - Oakridge Park, Vancouver, BC
Swarovski
Vancouver, BC
Part-time
As a Sales Consultant, you’ll deliver exceptional service, create memorable brand experiences, and inspire customers with your passion for our products, all while achieving sales goals and…
Added 26 mins ago
Seasonal Retail Sales Consultant - Part Time - West Edmonton Mall, AB
Swarovski
AB · Edmonton, CAN
Part-time
As a Sales Consultant, you’ll deliver exceptional service, create memorable brand experiences, and inspire customers with your passion for our products, all while achieving sales goals and…
Added 26 mins ago
Seasonal Sales Consultant - Part Time - West Edmonton Mall, AB
Swarovski
AB · Edmonton, CAN
Part-time
As a Sales Consultant, you’ll deliver exceptional service, create memorable brand experiences, and inspire customers with your passion for our products, all while achieving sales goals and…

J.D. Irving, Limited

Dispatch Manager

Concord, ON, Canada

Job type: Full-time
Posting language: English
Posted: Sep 30, 2026

Apply About employer

Applications open in a new tab.

Original job description

Midland Transport is currently seeking a Dispatch Manager for our Concord Terminal. Reporting to the Terminal Manager, the successful candidate will lead a high-performing dispatch team while ensuring exceptional service, operational efficiency, and safe, compliant transportation operations.

What We Offer:

Competitive compensation package
Flexible health, drug, dental, and vision benefits
RRSP matching program
Employee & Family Assistance Program
Health & Wellness reimbursement program
Three weeks of vacation
Maternity leave top-up program
Opportunities for growth and advancement across Midland Transport and the J.D. Irving group of companies
A dynamic, safety-focused and team-oriented work environment

Responsibilities

Lead and oversee the terminal's 24/7 dispatch operation, ensuring service, safety, and operational objectives are achieved.
Supervise, coach, develop, and schedule dispatch personnel while fostering a culture of accountability and continuous improvement.
Manage daily pickup and delivery operations to ensure customer commitments are met efficiently and cost effectively.
Optimize driver, equipment, and route utilization to maximize productivity and achieve budget and service targets.
Monitor key operational KPIs including on-time performance, service levels, equipment utilization, and labor costs.
Ensure compliance with all transportation regulations, Hours of Service requirements, safety standards, and company policies.
Collaborate with Customer Service, Dock Operations, Sales, and Linehaul teams to deliver an exceptional customer experience.
Oversee staffing plans, vacation scheduling, and resource allocation to ensure operational coverage.
Support employee performance management activities, including coaching, development planning, and performance reviews.
Investigate operational challenges, identify process improvements, and implement solutions that improve service, efficiency, and customer satisfaction.

Qualifications

5+ years of transportation dispatch experience.
3+ years of leadership experience in transportation, logistics, or a related operational environment.
Strong knowledge of dispatch operations, fleet utilization, transportation regulations, and safety requirements.
Proven ability to lead teams in a fast-paced, customer-focused environment.
Strong analytical, problem-solving, and decision-making skills.
Excellent communication, organizational, and time management abilities.
Proficiency with Microsoft Office applications.
Experience with transportation management systems and AS400 is considered an asset.
Post-secondary education in Business, Logistics, Transportation, or a related field is considered an asset.

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

At Midland, we’re not just moving freight - we’re building the next generation of transportation. We’ve been one of the most trusted carriers in Canada and the United States for over 55 years. We are driven by superior quality service, innovation, and a commitment to excellence. We’re investing in technology to deliver measurable customer-focused solutions, and we’re also committed to sustainability and growth.

Joining Midland means becoming part of a dynamic company that values safety, continuous improvement, and results. Our employees are the driving force behind our success, and we’re proud to foster a workplace where talent thrives, ideas are valued, and careers are built for the long haul. Whether on the road or in a service centre or office, every Midland employee helps build lasting relationships with our customers. We’re looking for motivated and skilled people who want to contribute to our high-performing team and be part of a business that is growing, evolving, and setting the standard in transportation and logistics.

Let’s drive success together.

Apply About employer

More about this job

Responsibilities

The Dispatch Manager will lead a 24/7 dispatch team to ensure operational efficiency, safety, and high-quality service standards. They are responsible for optimizing driver and equipment utilization while managing staffing and performance to meet customer commitments.

Requirements

Candidates must have at least 5 years of transportation dispatch experience and 3 years of leadership experience in a logistics or operational environment. Proficiency in Microsoft Office and knowledge of transportation regulations and safety standards are required.

Skills

Dispatch operations
Fleet utilization
Transportation regulations
Safety compliance
Team leadership
Operational efficiency
Performance management
Problem-solving
Analytical skills
Communication
Organizational skills
Time management
Microsoft Office
AS400

Benefits

Flexible health benefits
Drug benefits
Dental benefits
Vision benefits
RRSP matching program
Employee & Family Assistance Program
Three weeks of vacation
Maternity leave top-up program

Visa sponsorship

Not detected in the job text

Keywords

Dispatch Manager
Transportation
Logistics
Fleet Management
Operations Management
Safety Compliance
KPI Monitoring
Resource Allocation
Performance Reviews
Customer Service
AS400
Supply Chain
Terminal Operations
Hours of Service
Continuous Improvement
Staffing
Budgeting
Route Optimization
Leadership

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