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J.D. Irving, Limited

Dock Supervisor

391 Creditstone Road, Concord, ON, L4K 1N8, Canada

Job type: Full-time
Apply by: Oct 8, 2026
Posting language: English
Posted: Sep 25, 2026

Apply About employer

Applications open in a new tab.

Original job description

Midland Transport is currently seeking an Office Manager in Concord, ON. Dock Supervisor is in charge of executing the dock plan developed by mangers by assigning trailers, liaising with drivers and ensuring trailer functionality. While prioritizing freight and assigning loads and door walks.

Midland is proud to offer a competitive salary and benefits package, including but not limited to:
• A flexible health, drug, dental, and vision plan
• Employee & Family Assistance Programs
• Health & wellness reimbursements, includes gym memberships, fitness classes or online workout programs
• Maternity leave top-up program (if applicable)
• RRSP matching program
• Opportunities to take part in job related training and development as well as 24/7 access to online curated learning
• Growth and progression opportunities within Midland and the larger network of the JD Irving group of companies

Responsibilities

Responsible for managing direct reports to achieve or exceed budgeted performance Also, responsible for the development of freight handlers
Accountable for departure times for trailers to other terminals, cubing goals, re-weigh goals, & OS&D Claim Control.
Responsible for the achievement of employee engagement within the dock group, and for demonstrating excellent leadership characteristics and the Irving Values.
Responsible for employee safety and fostering a safe work environment that adheres to the company’s policies and procedures.
Accountable for the development and coaching of indirect reports at the Terminal.
Responsible for ensuring all shifts are staffed efficiently and effectively

Qualifications

Secondary School, Trade Certification or College Diploma an asset
5 -8+ years
Knowledge of dock operations and procedures.
Knowledge with Microsoft Office

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

At Midland, we’re not just moving freight - we’re building the next generation of transportation. We’ve been one of the most trusted carriers in Canada and the United States for over 55 years. We are driven by superior quality service, innovation, and a commitment to excellence. We’re investing in technology to deliver measurable customer-focused solutions, and we’re also committed to sustainability and growth.

Joining Midland means becoming part of a dynamic company that values safety, continuous improvement, and results. Our employees are the driving force behind our success, and we’re proud to foster a workplace where talent thrives, ideas are valued, and careers are built for the long haul. Whether on the road or in a service centre or office, every Midland employee helps build lasting relationships with our customers. We’re looking for motivated and skilled people who want to contribute to our high-performing team and be part of a business that is growing, evolving, and setting the standard in transportation and logistics.

Let’s drive success together.

Apply About employer

More about this job

Responsibilities

The Dock Supervisor is responsible for managing direct reports and freight handlers to ensure efficient dock operations and adherence to performance goals. They must also oversee trailer departures, maintain safety standards, and foster employee engagement within the terminal.

Requirements

Candidates should have 5-8+ years of experience and knowledge of dock operations and procedures. Proficiency in Microsoft Office and a secondary school or college diploma are also required or considered an asset.

Skills

Dock operations
Leadership
Team management
Freight handling
Microsoft Office
Safety compliance
Coaching
Logistics management
Trailer management
Performance management
Employee engagement

Benefits

Flexible health plan
Drug plan
Dental plan
Vision plan
Employee & Family Assistance Programs
Health & wellness reimbursements
Gym memberships
Fitness classes
Online workout programs
Maternity leave top-up program
RRSP matching program
Job related training
Online curated learning

Visa sponsorship

Not detected in the job text

Keywords

Dock operations
Logistics
Transportation
Freight
Trailer management
Safety
Leadership
Performance management
Coaching
Microsoft Office
Terminal operations
Employee engagement
Supply chain
OS&D Claim Control
Cubing goals
Re-weigh goals

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