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J.D. Irving, Limited

LBM Associate

680 Cutler Avenue, Dartmouth, NS, B3B 0N1, Canada

Job type: Part-time
Posting language: English
Posted: Sep 23, 2026

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Original job description

As an LBM Associate (Lumber and Building Material Associate), you will need to maintain the highest standards of safety, service and merchandising. The job can be quite physical and involves standing, walking and lifting. You will need to learn our products and policies and seek assistance when asked a question that you are unable to answer, or you need help lifting a heavy item.

Responsibilities

Provide superior customer service – this includes greeting customers, providing information, completing sales, and arranging deliveries
Maintain store standards – Inventory, Replenishment and Merchandising
Learn about new products and attending department specific training when provided
Work safely by following all safety standards.
Prepare invoices, quotes, credit invoices and delivery invoices.
In-house forklift training to be provided (21+ years of age).

Qualifications

Excellent communication and team player
Sales and customer service experience
Possess a high level of attention to details
Ability to lift 55 lbs.
Ability to work days/evening/weekends (rotating shifts)
Ability to learn and operate the applicable computer system (D365) used to process orders
Willingness to work in all weather conditions

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through superior customer service and know-how, quality products, and everyday great prices. We protect our customers and staff by hiring and training associates committed to our safety values. We employ over 3,700 people and work hard to increase our market share through strategic investment in training and technology. We focus on the development of our people and promote a culture of continuous improvement and innovation. In addition to our retail stores, we operate truss manufacturing facilities and a wholesale drywall company. We are a member of Independent Lumber Dealers Co-operative and the ARENA buying group which ensures our great product selection and pricing

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More about this job

Responsibilities

The LBM Associate is responsible for providing superior customer service, managing inventory, and maintaining store merchandising standards. They will also process invoices, quotes, and delivery orders while adhering to all safety protocols.

Requirements

Candidates must have strong communication skills, the ability to lift 55 lbs, and the capacity to work rotating shifts including days, evenings, and weekends. Experience in sales and customer service is required, along with the ability to learn and operate the D365 computer system.

Skills

Customer service
Sales
Communication
Teamwork
Attention to detail
Inventory management
Merchandising
Forklift operation
Computer systems
D365
Safety compliance
Heavy lifting

Visa sponsorship

Not detected in the job text

Keywords

Lumber
Building materials
Retail
Customer service
Inventory
Merchandising
Forklift
D365
Sales
Safety
Invoicing
Home improvement
Logistics
Team player
Rotating shifts

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