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Added 23 mins ago
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J.D. Irving, Limited

Order Picker

Saint John, NB, Canada

Pay: The starting wage of this position is $16.15/hr.
Job type: Part-time
Posting language: English
Posted: Sep 28, 2026

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Original job description

The service that we offer customers includes ensuring that our product displays are safe and easy to shop. We assist customers with picking and loading their products. To offer these services, we need associates who enjoy manual handling and physical work. The starting wage of this position is $16.15/hr.

Responsibilities

Drive sales through engagement of customers, suggestive selling, and sharing product knowledge.
Clarify and understand customers’ needs and take them to the best solution(s) for their projects.
Maintain knowledge of current sales and promotions.
Take initiative and confidently direct customer interactions.
Produce quotes, material lists, and follow up.
Demonstrate high standards of safety and customer service.
Resolve customer challenges quickly and efficiently.
Continually learn about products and market conditions.
Be flexible and happy to work various shifts as per store requirements.

Qualifications

Excellent communication and team player.
Sales and customer service experience is an asset.
Possess a high level of attention to detail.
Ability to lift 55 lbs.
Ability to work days/evenings/weekends (rotating shifts).
Ability to learn and operate the applicable computer system (D365) used to process orders.
21+ years of age due to forklift requirement (In-house training provided).

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through superior customer service and know-how, quality products, and everyday great prices. We protect our customers and staff by hiring and training associates committed to our safety values. We employ over 3,700 people and work hard to increase our market share through strategic investment in training and technology. We focus on the development of our people and promote a culture of continuous improvement and innovation. In addition to our retail stores, we operate truss manufacturing facilities and a wholesale drywall company. We are a member of Independent Lumber Dealers Co-operative and the ARENA buying group which ensures our great product selection and pricing

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More about this job

Responsibilities

The Order Picker is responsible for assisting customers with product selection, loading, and driving sales through engagement and product knowledge. They must maintain safety standards, resolve customer challenges, and operate computer systems to process orders efficiently.

Requirements

Candidates must be at least 21 years old to operate a forklift and possess the ability to lift 55 lbs. Excellent communication skills, attention to detail, and the flexibility to work rotating shifts including days, evenings, and weekends are required.

Skills

Customer service
Manual handling
Suggestive selling
Product knowledge
Communication
Teamwork
Attention to detail
Forklift operation
Computer systems
D365
Safety compliance
Problem solving
Inventory management

Visa sponsorship

Not detected in the job text

Keywords

Order Picker
Retail
Customer Service
Manual Handling
Forklift
D365
Sales
Building Supplies
Inventory
Safety
Logistics
Rotating Shifts
Material Handling
Product Knowledge
Team Player

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