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J.D. Irving, Limited

Senior Broker

1560 Hymus Boulevard East, Dorval, QC, H9P 1J6, Canada

Full-time

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Job details

Job type: Full-time
Experience: 10-15+ years experience in related field.
Posting language: English
Posted: Nov 3, 2026

Original job description

Midland Transport is currently seeking a Senior Broker in Montreal, QC. The Senior Broker manages a portfolio of Brokerage Accounts leading both commercial strategy and operational development and execution. This role assists the Midland Sales team in handling client inquiries and issues in regard to the Brokerage Division. Identifies market trends and implement strategies to drive value in terms of financial outcomes and customer facing outcomes. Leads all aspects of customer orders, pricing, contracts an execution. They are timely, self-led and coordinates with other departments such as Finance, Dispatch and Administration to ensure Superior Quality Service is being experienced by all clients.

Benefits To Joining Midland:
•    A dynamic, safe, and rewarding work environment
•    A flexible health, drug, dental, and vision plan
•    RRSP matching program
•    Employee & Family Assistance Programs
•    Health & Wellness reimbursements, includes gym memberships, fitness classes or online workout programs
•    3 weeks' paid vacation
•    Maternity leave top-up program
•    Growth and progression opportunities within Midland Transport and large network of the JD Irving group of companies

Responsibilities

Support sales team in driving Brokerage and Truckload growth, with a focus on new, non-affiliate accounts.
Partner with Sales on client strategy, attend meetings, and contribute pricing and operational expertise.
Build and manage client relationships across North America, including contract pricing and service delivery.
Lead client interactions, responding to inquiries, rate requests, and time-sensitive communications.
Ensure seamless coordination between Truckload and Brokerage divisions to enhance customer experience.
Manage and grow a strong carrier network by identifying market trends and developing coverage strategies.
Collaborate with senior leadership to achieve divisional KPIs, financial targets, and operational goals.
Oversee account performance, ensuring portfolios are current and meeting customer requirements.
Support pipeline development and assist in closing sales opportunities.
Mentor and guide junior team members (Logistics Planners and Assistants) to support team development.
Drive process improvements and strategic initiatives to support organizational growth and efficiency.

Qualifications

University Degree
10-15+ years experience in related field.
Excellent communication and interpersonal skills.
Excellent problem solving and prioritizing skills.
Excellent people management skills mentoring, coaching and leadership.
Ability to make decisions under pressure.
Direct experience in the North American transportation industry, including existing transportation partner relationships.

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More about this job

Responsibilities

The Senior Broker manages a portfolio of brokerage accounts, leading commercial strategy, operational execution, and client relationship management. They also support the sales team in driving growth, mentor junior staff, and coordinate with internal departments to ensure high-quality service delivery.

Requirements

Candidates must possess a university degree and 10-15+ years of experience in the North American transportation industry. Strong leadership, problem-solving, and interpersonal skills are required to manage complex client portfolios and drive divisional KPIs.

Skills

Brokerage management
Commercial strategy
Operational development
Pricing strategy
Contract management
Logistics
Transportation industry knowledge
Market trend analysis
Sales support
Team leadership
Mentoring
Problem solving
Communication
Decision making
Carrier network management

Benefits

Flexible health, drug, dental, and vision plan
RRSP matching program
Employee & Family Assistance Programs
Health & Wellness reimbursements
3 weeks' paid vacation
Maternity leave top-up program
Growth and progression opportunities

Visa sponsorship

Not detected in the job text

Keywords

Brokerage
Transportation
Logistics
Truckload
Supply chain
Pricing
Contracts
Carrier network
Sales
Account management
KPIs
Operations
Strategy
North America
Dispatch
Finance
Administration
Mentoring
Leadership
Problem solving

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