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Added 7 mins ago
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Business Analyst (Clinical)
Insight Global
ON · Ontario, Canada
- $50 to $80 CAD / hour
- Contract
The Business Analyst reports to the Program Director, and works closely with the Project Managers, Subject Matter Experts (SMEs), clinical and technical teams, and operation leaders to…
Added 7 mins ago
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SAP FICO Consultant
Aptonet
Terrebonne, QC
- Full-time
We are seeking an SAP FICO Analyst to support Finance systems, business processes, and SAP initiatives. This role serves as the primary liaison between Finance and IT, translating business…
Added 7 mins ago
CH
Senior Financial Analyst
CMHA HPE Addictions and Mental Health Services
Belleville, ON
- Full-time
Added 7 mins ago
JS
Business Analys
Je Suis Copa
Canada
- Full-time
We are seeking a highly analytical and detail-oriented Business Analyst to bridge the gap between business needs and technology solutions. This role is responsible for gathering…
Added 7 mins ago
JS
Junior Data Analys
Je Suis Copa
Canada
- Full-time
We are seeking a detail-oriented and analytical Junior Data Analyst to support data collection, reporting, and business intelligence initiatives. This role is ideal for recent graduates or…
Added 7 mins ago
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Experienced Technical Business Analyst - Data Support
Acturis Limited
Victoria, BC
- Full-time
…in over 40 countries, use Acturis solutions to power their business, and our platform manages over £10bn worth of transactions every year. By working closely with brokers, insurers, and…
Added 7 mins ago
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Senior Financial Analyst
City of Niagara Falls
ON · Niagara, ON
- $85,492 to $106,866 CAD / year
- Contract
The City of Niagara Falls is a dynamic and internationally renowned city with a prosperous business community and economic foundation anchored by tourism, manufacturing, retail and…
Added 7 mins ago
LT
Databricks Business Systems Analyst (financial services)
Lorven Technologies Inc.
Toronto, ON
- Contract
We are seeking an experienced Data Designer / Business Systems Analyst (BSA) with 7+ years of relevant experience, hands-on exposure to Databricks, and a strong background in the financial…
Added 7 mins ago
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Director, Paid Media
VaynerX
Toronto, ON
- Full-time
…empowering brands to win attention, drive relevance, and deliver business results. Founded in 2009, by Gary Vaynerchuk, the independently owned agency operates in 15 offices worldwide,…
Added 7 mins ago
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Analyste à la conformité / Compliance Analyst
Avison Young | Canada
Montreal, QC
- Full-time
Added 7 mins ago
BH
Load Research Analyst 3
BC Hydro
Vancouver, BC
- $95,000 to $102,200 CAD / year
- Full-time
…implement or streamline the existing load research information systems and enhance data processing capabilities; monitors regular operation of the…
Added 22 mins ago
Customer Experience Associate (Precious Metals Analyst)
Canada Gold
Vancouver, BC
We’re looking for a full-time Customer Experience Associate (Precious Metals Analyst) to join our growing team at our Vancouver location (2490 Main Street, Vancouver, BC, V5E 3E2) This is a…
Added 22 mins ago
K
Senior SharePoint Systems Analyst
Keyera
Calgary, AB
- Full-time
At Keyera, people are at the heart of how we do business. You’ll join a collaborative, values-driven workplace where people care about one another, meaningful work matters and you have…
Added 22 mins ago
Project Controls Analyst
WSP
Victoria, BC
Added 37 mins ago
BP
HR & Pay Systems Analyst
Bruce Power
Bruce Power
- Full-time
Added 37 mins ago
Financial Analyst, Revenue, Contract (16 months)
Softchoice
Toronto, ON
Added 37 mins ago
Full Stack Developer
Government of Alberta
AB
Added 37 mins ago
NF
Senior Financial Analyst
New Flyer
Remote, Canada
- Full-time
- Remote
Added 37 mins ago
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Technical Analyst
Symbiotic Digital
SK · Regina Central, Saskatchewan
- Contract
Position: Technical Analyst - Credit Decisioning,
Added 37 mins ago
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Senior Power BI Developer
Maarut
Montréal-Est, QC · Montreal/Quebec city, Quebec
- Contract
integrates data from several legacy systems and the new group insurance system
Added 37 mins ago
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Salesforce Business Analyst (Financial Services Cloud)
Maarut
Montréal-Est, QC · Montreal, Quebec
- Contract
The client is looking for a business analyst who acts as the
Added 37 mins ago
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Senior Business Analyst
Co-operators
Guelph, ON · Mississauga, ON
- Full-time
Added 37 mins ago
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SCM Operations Category Management Advisor
InSync Systems
Calgary, AB
- Contract
Reporting to the Manager/Senior Manager, SCM Operations Category Management, the Contract SCM Analyst is responsible for managing assigned category portfolios and related work throughout…
Added 37 mins ago
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Credit Analyst
Altis
Montreal, QC · Greater Montreal Metropolitan Area
- $50,000 to $60,000 CAD / year
- Full-time
Added 37 mins ago
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Procurement Analyst
Hays
Toronto, ON · Greater Toronto Area, Canada
- Contract
Job Title: Global Sourcing Analyst/ Procurement Analyst

J.D. Irving, Limited

Technical Analyst, Halifax

Moncton, NB, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: 0-2 years of experience in IT environments (network, systems and end user), ideally in a customer facing technical position
Posting language: English
Posted: Oct 28, 2026

Original job description

J.D. Irving, Limited (JDI) is a family-owned company with diverse operations across Atlantic Canada and beyond, including forestry and forest products, shipbuilding, transportation, food, retail and distribution, construction, and industrial equipment. JDI IT supports all of these businesses, defined by their pace and appetite for change. If you’re curious and motivated by a fast-moving environment and want to contribute to technology that keeps a wide range of businesses running, this opportunity is for you.

As a Technical Analyst, delivering exceptional customer service that exceeds expectations is top of mind. In this agile and collaborative position, you will competently assist with deskside support in a multitude of environments, which includes working with senior leadership. Our team is looking for a strong communicator who thrives on change who can provide tailored support to each customer, while being comfortable with a wide range of technologies.

Now is your chance to join our team to make a lasting impact on a national venture as a Technical Analyst.

All successful applicants must meet requirements for Canadian Controlled Goods Program (CGP), Canadian Government Security clearance, and U.S. International Traffic in Arms Regulations (ITAR).

Responsibilities

Provide day-to-day operational support and technology mentorship to end users, specifically related to end user computing devices (desktops, laptops, mobile devices)
Provide end-to-end resolution of incidents assigned or escalated from Tier 1 (Service Desk), including issues that require a hands-on approach
Complete assigned customer service requests and project tasks
Deploy IT solutions and complete lifecycle activities for end user devices, endpoint network switching and Microsoft server hardware, including J.D. Irving Ltd. site set up and deployment of new end user technologies including desktops, laptops, tablets, printers, VoIP telephony, network equipment, server migrations, and satellite technology and software applications
Analyze, document, and escalate critical issues to appropriate support groups in a timely manner
Complete site reviews of assigned facilities as directed by the Facilities Manager (or designate)
Provide timely service reporting and complete assigned daily management tasks
Manage regional field support partnerships
Participate in an on-call rotation with Field Services and Tower Support team members (eligible for overtime compensation)
Perform field site preventative maintenance and install upgrades

Qualifications

Education Required: University degree, college diploma or relevant experience
0-2 years of experience in IT environments (network, systems and end user), ideally in a customer facing technical position
Customer service mindset with a high level of attention to detail in all interactions, ensuring quality service
Proficiency in physical set up and deployment of computer equipment
Valid driver's license

Bonus:

Certifications: CompTIA A+, Dell Hardware Technician Support, Cisco Certified Network Associate (CCNA) or Microsoft Certified Systems Associate, WHMIS

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

The belief that what people experience matters more than technology is part of our foundational core. We also believe that our ability as a team grows exponentially when we share success. These centering values – some of our non-negotiables - guide our decisions and inform how we show up daily. Join a team that aims to simplify the path forward and inspire commitment.

With over 380 employees centralized in Saint John, Fredericton, Dieppe and Halifax, we offer the opportunity to create real value by helping people and businesses work smarter. JDI IT supports the entire J.D. Irving Limited group of companies which means we offer opportunities and experiences across a wide breadth of IT areas, businesses and industries. As a member of the JDI IT team, you will be a key player in enabling the business to win by overcoming obstacles and “getting it done”!

We believe in the power of diverse teams and invest in continuous professional growth. We are seeking naturally curious change makers looking to join a collaborative and motivated team. Come help JDI IT Raise the Bar!

Apply About employer

More about this job

Responsibilities

Provide day-to-day operational support and technology mentorship for end-user computing devices and network hardware. Manage incident resolution, site deployments, and preventative maintenance across various field locations.

Requirements

Requires a university degree, college diploma, or relevant experience with 0-2 years in an IT environment. Candidates must possess a customer service mindset, proficiency in hardware deployment, and a valid driver's license.

Skills

Deskside support
Customer service
Incident resolution
Hardware deployment
Network switching
Server hardware
VoIP telephony
Technical mentorship
Preventative maintenance
Troubleshooting
Communication
Field support
Documentation
IT infrastructure
End user computing

Visa sponsorship

Not detected in the job text

Keywords

Technical Analyst
IT Support
Deskside Support
End User Computing
Hardware Deployment
Network Switching
Server Hardware
VoIP
Incident Management
Preventative Maintenance
CompTIA A+
Dell Hardware
Cisco
CCNA
Microsoft
Agile
Field Services
CGP
ITAR
Security Clearance
IT Infrastructure
Desktop Support
Laptop Deployment
Printer Support
Server Migration
Satellite Technology
Software Applications
Customer Service
Technical Mentorship
Operational Support

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