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Added 1 min ago
PG
Accounts Payable Technician - Freight
PFX Group
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…vertically integrated global powerhouse, we operate 17 manufacturing facilities and 4 R&D centers across the world, delivering performance from lab to road in over 40…
Added 1 min ago
TF
Quality Technician - Contract
TreeHouse Foods
Brantford, ON · ON Brantford
- $29,000 to $70,000 CAD / year
- Full-time
…foods and beverages, operating a network of over 20 production facilities and several corporate offices across the United States and Canada. At TreeHouse Foods, our commitment to excellence…
Added 1 min ago
MU
Animal Attendant
McGill University
Montreal, QC · McIntyre Medical
- Full-time
Technician of any changes via the rodent illness & injury reports.
Added 17 mins ago
OS
Operations Supervisor, Bell Sensplex
Ottawa Senators
Ottawa, ON
- Full-time
The Sensplex Facilities are seeking a skilled and motivated professional to join our Operations team as a Supervisor.
Added 17 mins ago
NT
Quality Assurance Technician
Nature's Touch Inc.
Abbotsford, BC
- $21 to $21.95 CAD / hour
- Contract
…leader in private-label frozen food manufacturing. With modern facilities in North America-including two plants in the U.S.-we proudly supply millions of households worldwide. What drives…
Added 17 mins ago
BM
Parts Technician - Apprentice or Journeyman
Birch Mountain Enterprises
Fort McMurray, AB
- Full-time
Reporting to the Maintenance Superintendent and operating from the Fort McKay Incubator Park, the Parts Technician is required to support the day-to-day operations of our warehouse/shop.…
Added 32 mins ago
A
Electrical & Instrumentation Specialist
Airswift
AB · Alberta, Canada
- Contract
Journeyperson Instrumentation Technician, Journeyperson Electrician, Dual-Ticketed E&I Technician preferred.
Added 40 mins ago
CI
Civil engineering technician
Civica Infrastructure Inc.
Woodbridge, ON
- From $42.53 CAD / hour
- Full-time
- On-site
Added 1 hour ago
Pharmacy - Registered Pharmacy Technician
CareRx
Richmond Hill, ON
CareRx is looking for a Registered Pharmacy Technician to join our Pharmacy team in supporting a group of LTC Homes and Retirement Communities in delivering safe and effective drug…
Added 1 hour ago
HT
Assembly Technician (Contract)
Husky Technologies
Bolton, ON
- Full-time
Clean, state-of-the-art manufacturing facilities with air quality, climate control and outstanding safety records
Added 1 hour ago
HT
Maintenance Technician
Husky Technologies
Bolton, ON
- Full-time
Clean, state-of-the-art manufacturing facilities with air quality, climate control and outstanding safety records
Added 1 hour ago
HT
Manuf. Support Technician
Husky Technologies
Bolton, ON
- Full-time
Clean, state-of-the-art manufacturing facilities with air quality, climate control and outstanding safety records
Added 1 hour ago
AE
Heavy Duty Fleet Mechanic
ATCO Electric
Slave Lake, AB
- Full-time
Alberta Certified Heavy Equipment Technician (HET)
Added 1 hour ago
PA
Quality Engineer II
Pursuit Aerospace
Orillia, ON
- $65,000 to $85,000 CAD / year
- Full-time
Prior experience as a Quality Engineering Technician is a plus
Added 1 hour ago
V
Quality Technician
Voltava
Windsor, ON · Greater Windsor Metropolitan Area
- Full-time
…and Avancez with approximately 5,400 Team Members across 21 facilities worldwide. Our vibrant, collaborative, and people-focused culture is the foundation for everything we deliver, from…
Added 1 hour ago
CC
Autobody Technician
Craftsman Collision
Victoria, BC
- Full-time
We're currently seeking a full-time permanent Autobody Technician to join the amazing team at our Bridge Street location in BC.
Added 1 hour ago
AU
Technician, Construction & Maintenance - NW (Westlock)
Apex Utilities Inc.
Westlock, AB
- Full-time
Job Posting: Technician, Construction & Maintenance – Westlock
Added 2 hours ago
Library Technician, Public Services
Okanagan College
Vernon, BC
…Library Technicians, and other campus service areas, the Library Technician, Public Services provides excellent customer service to students, employees, and community members. The position…
Added 2 hours ago
B
Vehicle Instrumentation Testing Laboratory Technician
BRP
Valcourt, QC
- Full-time
We are looking for a Vehicle Instrumentation Testing Laboratory Technician within the research center. You will be responsible for monitoring and carrying out the mechanical or…
Added 2 hours ago
CT
Quality assurance (qa) technician
Crest Tech Corporation
Scarborough, ON
- From $38 CAD / hour
- Full-time
- On-site
Design plant layouts and production facilities
Added 3 hours ago
VC
Automotive Technician Apprentice
Volvo Cars Lakeridge
Ajax, ON
- Full-time
…Apprentice to join our skilled team and grow into a future 310s…
Added 3 hours ago
4A
310s Licensed Technician - Ottawa
401 Auto
Ottawa, ON · Kanata, Ontario
- Full-time
NOW HIRING: Skilled & Driven 310S Technician – Join a Fast-Paced Team, Work with Cutting-Edge Tech, and Accelerate Your Career with Top Pay & Benefits!
Added 3 hours ago
CE
Instrumentation Maintenance Technician
Cenovus Energy
Rainbow Lake, AB
- Full-time
Reporting to the Maintenance Senior Coordinator, the Maintenance Technician, Instrumentation is a hands-on position responsible for the safe and effective execution of instrumentation…
Added 3 hours ago
CI
Wind Turbine Technician
Capstone Infrastructure Corporation
Goulais River, ON
- $30 to $38 CAD / hour
- Full-time
Capstone is seeking a Wind Turbine Technician. With minimal supervision from higher level technical and/or management staff, the Technician utilize skills and training to perform…
Added 4 hours ago
JI
Technical Analyst, Halifax
J.D. Irving, Limited
Moncton, NB
- Full-time
Complete site reviews of assigned facilities as directed by the Facilities Manager (or designate)

J.D. Irving, Limited

Technical Analyst, Halifax

Moncton, NB, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: 0-2 years of experience in IT environments (network, systems and end user), ideally in a customer facing technical position
Posting language: English
Posted: Oct 28, 2026

Original job description

J.D. Irving, Limited (JDI) is a family-owned company with diverse operations across Atlantic Canada and beyond, including forestry and forest products, shipbuilding, transportation, food, retail and distribution, construction, and industrial equipment. JDI IT supports all of these businesses, defined by their pace and appetite for change. If you’re curious and motivated by a fast-moving environment and want to contribute to technology that keeps a wide range of businesses running, this opportunity is for you.

As a Technical Analyst, delivering exceptional customer service that exceeds expectations is top of mind. In this agile and collaborative position, you will competently assist with deskside support in a multitude of environments, which includes working with senior leadership. Our team is looking for a strong communicator who thrives on change who can provide tailored support to each customer, while being comfortable with a wide range of technologies.

Now is your chance to join our team to make a lasting impact on a national venture as a Technical Analyst.

All successful applicants must meet requirements for Canadian Controlled Goods Program (CGP), Canadian Government Security clearance, and U.S. International Traffic in Arms Regulations (ITAR).

Responsibilities

Provide day-to-day operational support and technology mentorship to end users, specifically related to end user computing devices (desktops, laptops, mobile devices)
Provide end-to-end resolution of incidents assigned or escalated from Tier 1 (Service Desk), including issues that require a hands-on approach
Complete assigned customer service requests and project tasks
Deploy IT solutions and complete lifecycle activities for end user devices, endpoint network switching and Microsoft server hardware, including J.D. Irving Ltd. site set up and deployment of new end user technologies including desktops, laptops, tablets, printers, VoIP telephony, network equipment, server migrations, and satellite technology and software applications
Analyze, document, and escalate critical issues to appropriate support groups in a timely manner
Complete site reviews of assigned facilities as directed by the Facilities Manager (or designate)
Provide timely service reporting and complete assigned daily management tasks
Manage regional field support partnerships
Participate in an on-call rotation with Field Services and Tower Support team members (eligible for overtime compensation)
Perform field site preventative maintenance and install upgrades

Qualifications

Education Required: University degree, college diploma or relevant experience
0-2 years of experience in IT environments (network, systems and end user), ideally in a customer facing technical position
Customer service mindset with a high level of attention to detail in all interactions, ensuring quality service
Proficiency in physical set up and deployment of computer equipment
Valid driver's license

Bonus:

Certifications: CompTIA A+, Dell Hardware Technician Support, Cisco Certified Network Associate (CCNA) or Microsoft Certified Systems Associate, WHMIS

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

The belief that what people experience matters more than technology is part of our foundational core. We also believe that our ability as a team grows exponentially when we share success. These centering values – some of our non-negotiables - guide our decisions and inform how we show up daily. Join a team that aims to simplify the path forward and inspire commitment.

With over 380 employees centralized in Saint John, Fredericton, Dieppe and Halifax, we offer the opportunity to create real value by helping people and businesses work smarter. JDI IT supports the entire J.D. Irving Limited group of companies which means we offer opportunities and experiences across a wide breadth of IT areas, businesses and industries. As a member of the JDI IT team, you will be a key player in enabling the business to win by overcoming obstacles and “getting it done”!

We believe in the power of diverse teams and invest in continuous professional growth. We are seeking naturally curious change makers looking to join a collaborative and motivated team. Come help JDI IT Raise the Bar!

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More about this job

Responsibilities

Provide day-to-day operational support and technology mentorship for end-user computing devices and network hardware. Manage incident resolution, site deployments, and preventative maintenance across various field locations.

Requirements

Requires a university degree, college diploma, or relevant experience with 0-2 years in an IT environment. Candidates must possess a customer service mindset, proficiency in hardware deployment, and a valid driver's license.

Skills

Deskside support
Customer service
Incident resolution
Hardware deployment
Network switching
Server hardware
VoIP telephony
Technical mentorship
Preventative maintenance
Troubleshooting
Communication
Field support
Documentation
IT infrastructure
End user computing

Visa sponsorship

Not detected in the job text

Keywords

Technical Analyst
IT Support
Deskside Support
End User Computing
Hardware Deployment
Network Switching
Server Hardware
VoIP
Incident Management
Preventative Maintenance
CompTIA A+
Dell Hardware
Cisco
CCNA
Microsoft
Agile
Field Services
CGP
ITAR
Security Clearance
IT Infrastructure
Desktop Support
Laptop Deployment
Printer Support
Server Migration
Satellite Technology
Software Applications
Customer Service
Technical Mentorship
Operational Support

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