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Added 4 mins ago
BP
Quality Technician l - Electrical & Controls
Bruce Power
Bruce Power
- Full-time
Quality Technician I – Electrical & Control (E&C) will carry out assigned duties which include, but are not limited to, Quality inspections and vendor surveillance of E&C related…
Added 4 mins ago
BG
Field Foreman - Heavy Equipment - Construction & Forestry (Ottawa)
Brandt Group of Companies
Ottawa, ON · Carlsbad Springs, ON
- Full-time
Brandt is currently seeking a Field Foreman for our Ottawa Construction & Forestry location.
Added 19 mins ago
G
Senior Engineering Technician
Graymont
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
The Senior Engineering Technician provides hands-on technical support throughout engineering, construction, commissioning, and plant operations. The role works closely with project teams…
Added 35 mins ago
P
System Configuration Specialist / Spécialiste en configuration de systèmes (CS003)
Potenco
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
College diploma (DEC) in Computer Science, Computer Programming, Information Technology, or a related field.
Added 50 mins ago
BG
Supervisor - Service Department - Foreman
Brandt Group of Companies
Vernon, BC
- Full-time
…and making recommendations to the Service Manager regarding technician skills and training…
Added 50 mins ago
BG
Supervisor - Service Department - Foreman
Brandt Group of Companies
Kamloops, BC
- Full-time
…and making recommendations to the Service Manager regarding technician skills and training…
Added 50 mins ago
NL
Plant Biotechnology Laboratory Technician – Gene Cloning & Tissue Culture
n!Biomachines Ltd
Burlington, ON
- Full-time
We are looking for a skilled and motivated Laboratory Technician with strong hands-on experience in gene cloning and plant tissue culture to join our research and development team. The…
Added 50 mins ago
BG
Service Technician - Field
Brandt Group of Companies
Brandon, MB
- Full-time
Brandt Tractor Ltd is currently seeking a Field Service Technician for our Brandon, Manitoba location.
Added 50 mins ago
VC
Automotive Technician Apprentice
Volvo Cars Lakeridge
Ajax, ON
- Full-time
…Apprentice to join our skilled team and grow into a future 310s…
Added 50 mins ago
BG
Supervisor - Service Department - Foreman
Brandt Group of Companies
Surrey, BC
- Full-time
…advise and make recommendations to the Service Manager regarding technician skills and training…
Added 1 hour ago
CI
Wind Turbine Technician
Capstone Infrastructure Corporation
Goulais River, ON
- $30 to $38 CAD / hour
- Full-time
…experience, a certificate of completion from an accepted Wind Technician program of equivalent scope with demonstrated field…
Added 1 hour ago
DF
HACCP Coordinator
Donald's Fine Foods
Langley (District), BC · Langley, BC
- Full-time
Education: Bachelor’s degree or Diploma in Food Science, Microbiology, or a related field
Added 1 hour ago
JI
Technical Analyst, Halifax
J.D. Irving, Limited
Moncton, NB
- Full-time
Participate in an on-call rotation with Field Services and Tower Support team members (eligible for overtime compensation)
Added 2 hours ago
BG
Service Technician - Field
Brandt Group of Companies
Brandon, MB
- Full-time
Brandt Tractor Ltd is currently seeking a Field Service Technician for our Brandon, Manitoba location.
Added 2 hours ago
CK
Territory Services Manager - Car Wash
Circle K
Toronto, ON
- Full-time
Maintains staff by recruiting, selecting and orienting employees. Maintains high quality results of service technician staff by training, coaching, counseling and disciplining employees,…
Added 2 hours ago
C
Technicien, général
Cogeco
Baie-Saint-Paul, QC
- Full-time
Added 2 hours ago
W
Critical Facility Operator- 12HR Rotating Night Shift
Wesco
Cambridge, ON
- Full-time
Licenses/Certificates/Designations: Technical Certification / License in Mechanical, HVAC or Electrical Field, military training experience, or other related field preferred
Added 2 hours ago
IO
Seasonal Technician Helper
Irving Oil
Dartmouth, NS
- Full-time
As a Seasonal Technician Helper, you will assist technicians with labor intensive aspects of their job. Your goal will be to help with manual labor components as well as lifting, carrying,…
Added 2 hours ago
A
Heavy Duty Fleet Mechanic
ATCO
Slave Lake, AB
- Full-time
…hydraulic equipment. You'll be an indispensable asset to our field Operations team, providing technical expertise and hands-on…
Added 3 hours ago
OS
Field Service Technician (Electronics Technician/ PLC Technician Apprentice)
Ontario Scale Group
ON · Ontario, Canada
- Full-time
Role Description The Field Service Technician (Electronics Technician/PLC Technician Apprentice) is a full-time, on-site role based in Ontario, Canada. This role involves traveling to…
Added 3 hours ago
HE
CADD Technician – MDOT Projects
Hennessey Engineers
Brampton, ON · Regional Municipality of Peel, ON
- Full-time
Hennessey Engineers is seeking a motivated CADD Technician with 0–3 years of experience to support the preparation of engineering plans for Michigan Department of Transportation (MDOT) and…
Added 3 hours ago
EG
Concrete Lab/Field Technician
Egis Group
Vaughan, ON
- $19 to $25 CAD / hour
- Full-time
Concrete Lab/Field Technician based in Vaughan, Ontario, Canada, supporting construction materials testing activities across laboratory and field environments. The role is responsible for…
Added 3 hours ago
EI
Concrete Lab/Field Technician
Egis in Canada
Vaughan, ON
- $19 to $25 CAD / hour
- Full-time
Concrete Lab/Field Technician based in Vaughan, Ontario, Canada, supporting construction materials testing activities across laboratory and field environments. The role is responsible for…
Added 3 hours ago
MS
Maintenance Technician
Microart Services Inc.
Markham, ON
- Full-time
High school diploma or equivalent; technical certification or associate degree in a related field preferred.
Added 3 hours ago
Technician
Imperial Brady
Montreal, QC · Anjou, QC
…leading national distributor, has a job open in Anjou. The Field Service Technician is required for a busy, cleaning equipment repair company and will be responsible for carrying out all…

J.D. Irving, Limited

Technical Analyst, Halifax

Moncton, NB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 0-2 years of experience in IT environments (network, systems and end user), ideally in a customer facing technical position
Posting language: English
Posted: Oct 28, 2026

Original job description

J.D. Irving, Limited (JDI) is a family-owned company with diverse operations across Atlantic Canada and beyond, including forestry and forest products, shipbuilding, transportation, food, retail and distribution, construction, and industrial equipment. JDI IT supports all of these businesses, defined by their pace and appetite for change. If you’re curious and motivated by a fast-moving environment and want to contribute to technology that keeps a wide range of businesses running, this opportunity is for you.

As a Technical Analyst, delivering exceptional customer service that exceeds expectations is top of mind. In this agile and collaborative position, you will competently assist with deskside support in a multitude of environments, which includes working with senior leadership. Our team is looking for a strong communicator who thrives on change who can provide tailored support to each customer, while being comfortable with a wide range of technologies.

Now is your chance to join our team to make a lasting impact on a national venture as a Technical Analyst.

All successful applicants must meet requirements for Canadian Controlled Goods Program (CGP), Canadian Government Security clearance, and U.S. International Traffic in Arms Regulations (ITAR).

Responsibilities

Provide day-to-day operational support and technology mentorship to end users, specifically related to end user computing devices (desktops, laptops, mobile devices)
Provide end-to-end resolution of incidents assigned or escalated from Tier 1 (Service Desk), including issues that require a hands-on approach
Complete assigned customer service requests and project tasks
Deploy IT solutions and complete lifecycle activities for end user devices, endpoint network switching and Microsoft server hardware, including J.D. Irving Ltd. site set up and deployment of new end user technologies including desktops, laptops, tablets, printers, VoIP telephony, network equipment, server migrations, and satellite technology and software applications
Analyze, document, and escalate critical issues to appropriate support groups in a timely manner
Complete site reviews of assigned facilities as directed by the Facilities Manager (or designate)
Provide timely service reporting and complete assigned daily management tasks
Manage regional field support partnerships
Participate in an on-call rotation with Field Services and Tower Support team members (eligible for overtime compensation)
Perform field site preventative maintenance and install upgrades

Qualifications

Education Required: University degree, college diploma or relevant experience
0-2 years of experience in IT environments (network, systems and end user), ideally in a customer facing technical position
Customer service mindset with a high level of attention to detail in all interactions, ensuring quality service
Proficiency in physical set up and deployment of computer equipment
Valid driver's license

Bonus:

Certifications: CompTIA A+, Dell Hardware Technician Support, Cisco Certified Network Associate (CCNA) or Microsoft Certified Systems Associate, WHMIS

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

The belief that what people experience matters more than technology is part of our foundational core. We also believe that our ability as a team grows exponentially when we share success. These centering values – some of our non-negotiables - guide our decisions and inform how we show up daily. Join a team that aims to simplify the path forward and inspire commitment.

With over 380 employees centralized in Saint John, Fredericton, Dieppe and Halifax, we offer the opportunity to create real value by helping people and businesses work smarter. JDI IT supports the entire J.D. Irving Limited group of companies which means we offer opportunities and experiences across a wide breadth of IT areas, businesses and industries. As a member of the JDI IT team, you will be a key player in enabling the business to win by overcoming obstacles and “getting it done”!

We believe in the power of diverse teams and invest in continuous professional growth. We are seeking naturally curious change makers looking to join a collaborative and motivated team. Come help JDI IT Raise the Bar!

Apply About employer

More about this job

Responsibilities

Provide day-to-day operational support and technology mentorship for end-user computing devices and network hardware. Manage incident resolution, site deployments, and preventative maintenance across various field locations.

Requirements

Requires a university degree, college diploma, or relevant experience with 0-2 years in an IT environment. Candidates must possess a customer service mindset, proficiency in hardware deployment, and a valid driver's license.

Skills

Deskside support
Customer service
Incident resolution
Hardware deployment
Network switching
Server hardware
VoIP telephony
Technical mentorship
Preventative maintenance
Troubleshooting
Communication
Field support
Documentation
IT infrastructure
End user computing

Visa sponsorship

Not detected in the job text

Keywords

Technical Analyst
IT Support
Deskside Support
End User Computing
Hardware Deployment
Network Switching
Server Hardware
VoIP
Incident Management
Preventative Maintenance
CompTIA A+
Dell Hardware
Cisco
CCNA
Microsoft
Agile
Field Services
CGP
ITAR
Security Clearance
IT Infrastructure
Desktop Support
Laptop Deployment
Printer Support
Server Migration
Satellite Technology
Software Applications
Customer Service
Technical Mentorship
Operational Support

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