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Added 12 mins ago
M
Operations & Data Analyst Co-op (8 Months)
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Primary hiring manager and day-to-day supervisor: Tadios Abebe, Manager, P&P Financial Operations.
Added 12 mins ago
BM
Parts Technician - Apprentice or Journeyman
Birch Mountain Enterprises
Fort McMurray, AB
- Full-time
…the Parts Technician is required to support the day-to-day operations of our warehouse/shop. The incumbent will be responsible for the ordering and receiving of various parts required for…
Added 27 mins ago
TS
Site Superintendent
TalentSphere Staffing Solutions
Brampton, ON
- Full-time
The Site Superintendent will work closely with the Construction Manager and Project Management team to coordinate daily site operations, ensure safety compliance, and maintain project…
Added 27 mins ago
M
Assistant Manager, Operations, Queenston Road
Mark's
Hamilton, ON
- Full-time
Assumes responsibility for all operations of the store in the absence of the Store Manager.
Added 27 mins ago
Senior Manager, Payroll & HR Services
Celestica International LP
Toronto, ON
The Senior Payroll Manager, Americas Payroll will own all aspects of payroll operations, ensuring the effective execution of payroll related services. You are a strategic thinker with a…
Added 27 mins ago
Manager, Solutions Design
DSV
Milton, ON
…implementations and continuous improvement projects for existing…
Added 27 mins ago
Senior Manager, Solutions Design
DSV
Milton, ON
Job Posting Title: Senior Manager, Solutions Design
Added 56 mins ago
LA
MRO Buyer
Les Aliments DAINTY Foods Inc.
Windsor, ON
- Full-time
Reporting to the Maintenance Manager, you will assist with maintenance planning while managing the purchasing, inventory, and availability of spare parts and maintenance supplies. This role…
Added 56 mins ago
EM
Research Manager - E M FLUIDS INC.
E M Fluids Inc.
Toronto, ON
- Full-time
…new applications using E M Fluids technology. The Research Manager will work across laboratory, pilot, and field applications to translate research findings into practical engineering…
Added 56 mins ago
W
HSE Manager
Worley
AB · Edmonton, AB
- Full-time
…across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating…
Added 56 mins ago
V
Regional Sales Manager - Mining (Western Canada)
Veolia
Vancouver, BC
- $100,000 to $120,000 CAD / year
- Full-time
Strong understanding of water treatment technologies and their applications in mining or other industrial operations.
Added 56 mins ago
S
Inventory Manager
Sandvik
Saskatoon, SK
- Full-time
We’re looking for an Inventory Manager – MECU to join our growing Mechanical Cutting Operations in Saskatoon and make a real impact.
Added 56 mins ago
S
Engineering Project Manager
Sanimax
Montreal, QC
- Full-time
Significant experience in an industrial or manufacturing environment, particularly in capital project management (CAPEX), maintenance, operations, or plant management.
Added 56 mins ago
AF
Lead UX Designer
Armstrong Fluid Technology
Toronto, ON
- Full-time
…platform and lead the design team. Working with the product manager, enterprise architect, the platform vendor partner, and sales, customer service, and order-entry leaders across our…
Added 56 mins ago
AF
Senior UX Designer
Armstrong Fluid Technology
Toronto, ON
- Full-time
…quotation to order submission. Working closely with the product manager, business analysts, developers, and quality assurance engineers, you will turn user needs into clear, simple designs…
Added 56 mins ago
LC
Project Manager - Multi-Residential
Lindsay Construction
Dartmouth, NS
- Full-time
Reporting to the Construction Director, the Project Manager - Multi-Residential provides the necessary leadership to bid, plan, organize, direct, coordinate, and control assigned projects.…
Added 1 hour ago
W
Senior Mechanical Engineer- Material Handling
Worley
Vancouver, BC
- Full-time
…across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating…
Added 1 hour ago
AC
Service Technician- Edmonton
Atlas Copco
AB · Edmonton, AB
- Full-time
Advising the Service Operations Manager and/or the service sales team of any new business opportunity you may spot in the field
Added 1 hour ago
Production Supervisor
Owens Corning
Edmonton, AB
…needs. The Production Supervisor manages and oversees the shifts operations in a manner that enhances the plant’s safety, engagement, cost, productivity, efficiency, quality, and customer…
Added 1 hour ago
P&
Gestionnaire de comptes en approvisionnement / Account Manager Procurement
Pratt & Whitney
Longueuil, QC
- Full-time
…passagers et de marchandises aux services médicaux d’urgence, aux opérations humanitaires et à la lutte contre les feux de forêt, partout dans le…
Added 1 hour ago
CW
Account Representative / Account Manager / Project Manager
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Project manager, property manager, operations manager, or hospitality management backgrounds translate very well into this role.
Added 1 hour ago
RA
Co-op, Warehouse Engineering
Rockwell Automation
Cambridge, ON · Canada Cambridge (Dundas)
- $21 to $32 CAD / hour
- Full-time
You will report directly to the Production Control Inventory Manager and will receive daily direction and operational input from Warehouse Team Leaders and important partners across the…
Added 2 hours ago
H
Sr Facilities Maintenance Supervisor
Honeywell
Brampton, ON
- Full-time
You will report directly to our Sr. Field Service Manager, and you’ll work out of our Brampton, ON location on an on-site work schedule.
Added 2 hours ago
B
Associate, Commercial Banking (Real Estate Finance)
BMO
Montreal, QC · DEMA
- Full-time
…from residential and multi-unit developments to commercial, industrial, and mixed-use…
Added 2 hours ago
B
Credit Analyst, Commercial Banking ( Real Estate Finance)
BMO
Montreal, QC · DEMA
- Full-time
…from residential and multi-unit developments to commercial, industrial, and mixed-use…

J.D. Irving, Limited

Technical Analyst, Halifax

Moncton, NB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 0-2 years of experience in IT environments (network, systems and end user), ideally in a customer facing technical position
Posting language: English
Posted: Oct 28, 2026

Original job description

J.D. Irving, Limited (JDI) is a family-owned company with diverse operations across Atlantic Canada and beyond, including forestry and forest products, shipbuilding, transportation, food, retail and distribution, construction, and industrial equipment. JDI IT supports all of these businesses, defined by their pace and appetite for change. If you’re curious and motivated by a fast-moving environment and want to contribute to technology that keeps a wide range of businesses running, this opportunity is for you.

As a Technical Analyst, delivering exceptional customer service that exceeds expectations is top of mind. In this agile and collaborative position, you will competently assist with deskside support in a multitude of environments, which includes working with senior leadership. Our team is looking for a strong communicator who thrives on change who can provide tailored support to each customer, while being comfortable with a wide range of technologies.

Now is your chance to join our team to make a lasting impact on a national venture as a Technical Analyst.

All successful applicants must meet requirements for Canadian Controlled Goods Program (CGP), Canadian Government Security clearance, and U.S. International Traffic in Arms Regulations (ITAR).

Responsibilities

Provide day-to-day operational support and technology mentorship to end users, specifically related to end user computing devices (desktops, laptops, mobile devices)
Provide end-to-end resolution of incidents assigned or escalated from Tier 1 (Service Desk), including issues that require a hands-on approach
Complete assigned customer service requests and project tasks
Deploy IT solutions and complete lifecycle activities for end user devices, endpoint network switching and Microsoft server hardware, including J.D. Irving Ltd. site set up and deployment of new end user technologies including desktops, laptops, tablets, printers, VoIP telephony, network equipment, server migrations, and satellite technology and software applications
Analyze, document, and escalate critical issues to appropriate support groups in a timely manner
Complete site reviews of assigned facilities as directed by the Facilities Manager (or designate)
Provide timely service reporting and complete assigned daily management tasks
Manage regional field support partnerships
Participate in an on-call rotation with Field Services and Tower Support team members (eligible for overtime compensation)
Perform field site preventative maintenance and install upgrades

Qualifications

Education Required: University degree, college diploma or relevant experience
0-2 years of experience in IT environments (network, systems and end user), ideally in a customer facing technical position
Customer service mindset with a high level of attention to detail in all interactions, ensuring quality service
Proficiency in physical set up and deployment of computer equipment
Valid driver's license

Bonus:

Certifications: CompTIA A+, Dell Hardware Technician Support, Cisco Certified Network Associate (CCNA) or Microsoft Certified Systems Associate, WHMIS

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

The belief that what people experience matters more than technology is part of our foundational core. We also believe that our ability as a team grows exponentially when we share success. These centering values – some of our non-negotiables - guide our decisions and inform how we show up daily. Join a team that aims to simplify the path forward and inspire commitment.

With over 380 employees centralized in Saint John, Fredericton, Dieppe and Halifax, we offer the opportunity to create real value by helping people and businesses work smarter. JDI IT supports the entire J.D. Irving Limited group of companies which means we offer opportunities and experiences across a wide breadth of IT areas, businesses and industries. As a member of the JDI IT team, you will be a key player in enabling the business to win by overcoming obstacles and “getting it done”!

We believe in the power of diverse teams and invest in continuous professional growth. We are seeking naturally curious change makers looking to join a collaborative and motivated team. Come help JDI IT Raise the Bar!

Apply About employer

More about this job

Responsibilities

Provide day-to-day operational support and technology mentorship for end-user computing devices and network hardware. Manage incident resolution, site deployments, and preventative maintenance across various field locations.

Requirements

Requires a university degree, college diploma, or relevant experience with 0-2 years in an IT environment. Candidates must possess a customer service mindset, proficiency in hardware deployment, and a valid driver's license.

Skills

Deskside support
Customer service
Incident resolution
Hardware deployment
Network switching
Server hardware
VoIP telephony
Technical mentorship
Preventative maintenance
Troubleshooting
Communication
Field support
Documentation
IT infrastructure
End user computing

Visa sponsorship

Not detected in the job text

Keywords

Technical Analyst
IT Support
Deskside Support
End User Computing
Hardware Deployment
Network Switching
Server Hardware
VoIP
Incident Management
Preventative Maintenance
CompTIA A+
Dell Hardware
Cisco
CCNA
Microsoft
Agile
Field Services
CGP
ITAR
Security Clearance
IT Infrastructure
Desktop Support
Laptop Deployment
Printer Support
Server Migration
Satellite Technology
Software Applications
Customer Service
Technical Mentorship
Operational Support

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