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Added 8 mins ago
A
Facilities Associate - $23.00/hr
Article
Vancouver, BC
- $23 CAD / hour
- Full-time
…requires solving challenging, meaningful problems. As the Facility Operations Associate, you’re a Swiss Army knife who is happy to do whatever is needed for our headquarters operations.…
Added 8 mins ago
WM
310T Apprentice Level 2+ (Second shift).
Waste Management, Inc. (WM)
Brampton, ON
- Full-time
At WM Canada, skilled trades professionals play a critical role in maintaining one of North America's largest fleets and environmental services networks. We invest in our people, equipment…
Added 8 mins ago
MG
Guest Attendant/UCP (Nights)
Mistral Group of Companies
ON · Brighton, Ontario
- Full-time
Reporting to the Health and Wellness Manager, the Guest Attendant is responsible for providing a warm, welcoming, and supportive environment for residents, families, and visitors within…
Added 8 mins ago
P4
Renovations Lead
Pier 4 Ltd
Cambridge, ON
- Full-time
Partner closely with the Regional Manager to support portfolio growth and operational goals.
Added 8 mins ago
TS
Store Associate
The Salvation Army in Canada
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 8 mins ago
YD
Operations Manager, Term Role – 6 months – Application Deadline: October 30, 2026
Yellowknives Dene First Nation
Yellowknife, NT
- Contract
Reporting directly to the Director, Public Works & Infrastructure, the Operations Manager is responsible for the day-to-day operation and maintenance (O&M) of all PWI services and assets.…
Added 8 mins ago
TS
Thrift Store Clerk
The Salvation Army in Canada
St. Thomas, ON
- Part-time
The Thrift Store Clerk provides service to customers, sorts incoming product and assists in the ongoing retail operations of The Salvation Army St. Thomas Thrift Store.
Added 8 mins ago
WC
Manager, Software (Embedded & Digital Products)
Wabtec Corporation
London, ON
- Full-time
As the Manager, Software (Embedded & Digital Products), you will report to the Manager, Engineering & Products and lead a multidisciplinary software organization responsible for embedded…
Added 8 mins ago
NI
Shipping Associate - Edmonton-EN
NCS International Co.
AB · Edmonton, AB
- Full-time
Reporting to the Operations Manager, the Shipping Associate is responsible for ensuring all shipments are accurate and delivered in a timely manner.
Added 22 mins ago
F
Webber - Project Manager - Infrastructure Management
Ferrovial
Hamilton, ON · CAN - Webber - Infra - Hamilton
- Full-time
Leadership responsibility, for managing the day to day operations to ensure the standards of the contract are met in a cost effective, safe and efficient manner. Responsible to increase…
Added 22 mins ago
P
Real Estate & Operations Lead
Prologis
Toronto, ON
- Full-time
The Senior Manager, Real Estate and Customer Experience leads property operations and customer experience across Prologis’ Greater Toronto Area portfolio. As the region’s most senior RECX…
Added 22 mins ago
PV
Keyholder
Pet Valu
Richmond Hill, ON
- Part-time
The Pet Valu family of stores includes Pet Valu, Paulmac's Pet Food, Bosley's, Tisol and Total Pet and together we are one of the largest retail operations in North America dedicated to…
Added 23 mins ago
C
Courtesy Clerk (Grocery, part-time), Swan River - Swan Valley Co-op
Co-op
Swan River, MB
- Part-time
Observe safety measures and report hazardous conditions immediately to the Grocery Manager.
Added 37 mins ago
FT
Athletics Facilities and Events Officer
Fanshawe Toronto@ILAC
London, ON
- Full-time
Fanshawe College is committed to the principles of hybrid work and may offer this option to employees whose work can be performed in an alternate location, without adverse impact to the…
Added 37 mins ago
L
Project Coordinator - Energy and Petrochemicals (New Grad)
Ledcor
Edmonton, AB
- Full-time
…Western Canada. The Project Coordinator, under the direction and guidance of the team, provides technical and/or management support and assists operations staff to ensure projects are…
Added 37 mins ago
E
Team Leader, Mechanic Shop & Tool and Equipment Control (TEC)
EPCOR
Edmonton, AB
- Full-time
The Team Lead reports directly to the Manager, Shops & TEC and is responsible for leading a team of Maintenance Repairpersons and Labourer 2s in the safe, efficient, and high-quality…
Added 38 mins ago
CO
Lifeguard/Instructor I
City of Fernie
BC · British Columbia, Canada
- Part-time
…Lifeguard/Instructor I. This position is guaranteed 15-22 hours per week and is required to work weekdays, weekends, and evenings. Reporting to the Aquatics Supervisor and the Manager of…
Added 38 mins ago
A
Facilities Associate - $23.00/hr
Article
Vancouver, BC
- $23 CAD / hour
- Full-time
…requires solving challenging, meaningful problems. As the Facility Operations Associate, you’re a Swiss Army knife who is happy to do whatever is needed for our headquarters operations.…
Added 38 mins ago
IS
SCM Operations Category Management Advisor
InSync Systems
Calgary, AB
- Contract
Reporting to the Manager/Senior Manager, SCM Operations Category Management, the Contract SCM Analyst is responsible for managing assigned category portfolios and related work throughout…
Added 38 mins ago
SD
Field Superintendent - Drilling Rig
Savanna Drilling Corp.
Calgary, AB
- Full-time
…Drilling Field Superintendent is responsible for the overall operations, crews and equipment of assigned areas and/or drilling rigs. The Drilling Field Superintendent ensures safety,…
Added 38 mins ago
GC
Reclamation Manager - Central Canada
Glencore Canada
Sudbury, ON · Greater Sudbury, ON
- Full-time
In this role, you will be responsible for overseeing the active closure and long-term, ongoing closure obligations at a collection of legacy sites within Central Canada. You will ensure we…
Added 38 mins ago
C
Manager Facilities Analysis and Technical Services
CAMH
Toronto, ON
- Full-time
The Redevelopment and Facilities Program is currently seeking a Manager, Facilities Analysis and Technical Services, reporting to the Director, Facilities Planning, Capital Development,…
Added 38 mins ago
DF
HACCP Coordinator
Donald's Fine Foods
Langley (District), BC · Langley, BC
- Full-time
Collaborate with Maintenance and other departments; provide QA department backup as directed by the QA Manager
Added 52 mins ago
CC
Retail Assistant Store Manager
Canna Cabana
High River, AB
- Full-time
The Retail Assistant Store Manager at High River will report to the Store Manager and is responsible for providing assistance to the store management team in supervising and facilitating…
Added 52 mins ago
FB
Bakery Department Manager
Farm Boy Inc.
Ottawa, ON
- $52,000 to $57,000 CAD / year
- Full-time
Oversee departmental operations and business deliverables, including inventory management, ordering, item maintenance, product quality and rotation, shrink management, merchandising,…

J.D. Irving, Limited

Technical Analyst, Halifax

Moncton, NB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 0-2 years of experience in IT environments (network, systems and end user), ideally in a customer facing technical position
Posting language: English
Posted: Oct 28, 2026

Original job description

J.D. Irving, Limited (JDI) is a family-owned company with diverse operations across Atlantic Canada and beyond, including forestry and forest products, shipbuilding, transportation, food, retail and distribution, construction, and industrial equipment. JDI IT supports all of these businesses, defined by their pace and appetite for change. If you’re curious and motivated by a fast-moving environment and want to contribute to technology that keeps a wide range of businesses running, this opportunity is for you.

As a Technical Analyst, delivering exceptional customer service that exceeds expectations is top of mind. In this agile and collaborative position, you will competently assist with deskside support in a multitude of environments, which includes working with senior leadership. Our team is looking for a strong communicator who thrives on change who can provide tailored support to each customer, while being comfortable with a wide range of technologies.

Now is your chance to join our team to make a lasting impact on a national venture as a Technical Analyst.

All successful applicants must meet requirements for Canadian Controlled Goods Program (CGP), Canadian Government Security clearance, and U.S. International Traffic in Arms Regulations (ITAR).

Responsibilities

Provide day-to-day operational support and technology mentorship to end users, specifically related to end user computing devices (desktops, laptops, mobile devices)
Provide end-to-end resolution of incidents assigned or escalated from Tier 1 (Service Desk), including issues that require a hands-on approach
Complete assigned customer service requests and project tasks
Deploy IT solutions and complete lifecycle activities for end user devices, endpoint network switching and Microsoft server hardware, including J.D. Irving Ltd. site set up and deployment of new end user technologies including desktops, laptops, tablets, printers, VoIP telephony, network equipment, server migrations, and satellite technology and software applications
Analyze, document, and escalate critical issues to appropriate support groups in a timely manner
Complete site reviews of assigned facilities as directed by the Facilities Manager (or designate)
Provide timely service reporting and complete assigned daily management tasks
Manage regional field support partnerships
Participate in an on-call rotation with Field Services and Tower Support team members (eligible for overtime compensation)
Perform field site preventative maintenance and install upgrades

Qualifications

Education Required: University degree, college diploma or relevant experience
0-2 years of experience in IT environments (network, systems and end user), ideally in a customer facing technical position
Customer service mindset with a high level of attention to detail in all interactions, ensuring quality service
Proficiency in physical set up and deployment of computer equipment
Valid driver's license

Bonus:

Certifications: CompTIA A+, Dell Hardware Technician Support, Cisco Certified Network Associate (CCNA) or Microsoft Certified Systems Associate, WHMIS

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

The belief that what people experience matters more than technology is part of our foundational core. We also believe that our ability as a team grows exponentially when we share success. These centering values – some of our non-negotiables - guide our decisions and inform how we show up daily. Join a team that aims to simplify the path forward and inspire commitment.

With over 380 employees centralized in Saint John, Fredericton, Dieppe and Halifax, we offer the opportunity to create real value by helping people and businesses work smarter. JDI IT supports the entire J.D. Irving Limited group of companies which means we offer opportunities and experiences across a wide breadth of IT areas, businesses and industries. As a member of the JDI IT team, you will be a key player in enabling the business to win by overcoming obstacles and “getting it done”!

We believe in the power of diverse teams and invest in continuous professional growth. We are seeking naturally curious change makers looking to join a collaborative and motivated team. Come help JDI IT Raise the Bar!

Apply About employer

More about this job

Responsibilities

Provide day-to-day operational support and technology mentorship for end-user computing devices and network hardware. Manage incident resolution, site deployments, and preventative maintenance across various field locations.

Requirements

Requires a university degree, college diploma, or relevant experience with 0-2 years in an IT environment. Candidates must possess a customer service mindset, proficiency in hardware deployment, and a valid driver's license.

Skills

Deskside support
Customer service
Incident resolution
Hardware deployment
Network switching
Server hardware
VoIP telephony
Technical mentorship
Preventative maintenance
Troubleshooting
Communication
Field support
Documentation
IT infrastructure
End user computing

Visa sponsorship

Not detected in the job text

Keywords

Technical Analyst
IT Support
Deskside Support
End User Computing
Hardware Deployment
Network Switching
Server Hardware
VoIP
Incident Management
Preventative Maintenance
CompTIA A+
Dell Hardware
Cisco
CCNA
Microsoft
Agile
Field Services
CGP
ITAR
Security Clearance
IT Infrastructure
Desktop Support
Laptop Deployment
Printer Support
Server Migration
Satellite Technology
Software Applications
Customer Service
Technical Mentorship
Operational Support

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