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Added 5 hours ago
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Mechanical Laboratory Technician
PLP
Montreal, QC
- Full-time
…the world. In Canada, since 1985, our two ISO 9001-certified facilities have been protecting the world's most critical connections by helping build stronger, more reliable networks. Our…
Added 1 day ago
DU
ROV Technician
Dalhousie University
Halifax, NS
- Full-time
Added 1 day ago
DU
Telemetry Technician
Dalhousie University
Halifax, NS
- Full-time
Added 1 day ago
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Field Service Technician - Laval, QC
Rivian
Laval, QC
- Full-time
This position is for a hands-on Field Service Technician who will support Rivian vehicle repairs. The role requires a collaborative, team-oriented individual capable of working in a…
Added 1 day ago
Laboratory Technician
University of Toronto
Toronto, ON
As Laboratory Technician, you will support teaching and research activities by contributing to the day-to-day operation of a basic research lab employing the techniques typical of a…
Added 1 day ago
DCEO Technician, YYC60 DCEO
Amazon
Airdrie, AB
Join our dynamic team and become a critical guardian of technological infrastructure! As a Data Center Engineering Technician, you'll play a pivotal role in maintaining the heartbeat of…
Added 1 day ago
UH
Bilingual (French/English) Patient Observation Technician
University Health Network
Toronto, ON
- Full-time
…Currently it is implemented at multiple Canadian hospitals and LTC facilities. H.A.L.O has enhanced patient outcomes prioritizing patient safety and well-being by addressing gaps in…
Added 1 day ago
Bulk Prep Technician (Afternoon Shift) - Kamloops, BC
Intertek
Kamloops, BC
…competence. Working at Intertek (BML) means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing…
Added 2 days ago
ES
Opérateur(trice) - Centre d'opération à distance / Operator - Remote Operations Center
Equans Services Canada & US
Montreal, QC
- Full-time
…want to move towards more connected buildings, manage their facilities efficiently and reduce their carbon…
Added 2 days ago
WM
Industrial Maintenance Technician/Millwright, Afternoon Shift
Waste Management, Inc. (WM)
Edmonton, AB
- Full-time
Whether you want to become a lead technician, supervisor, trainer or manager, opportunities exist to grow your career.
Added 2 days ago
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Plumber Journeyperson UA46
BGIS
Toronto, ON
- Full-time
Facilities Technician Certification through an accredited institution
Added 2 days ago
AI
Apprentice
Applied Industrial Technologies - Canada
AB · Edmonton, AB
- Full-time
Applied Industrial Technologies is an extensive network of industrial distribution and shop facilities located throughout Canada. We currently have an immediate opening for a full time…
Added 2 days ago
WM
Plant Maintenance Technician/Millwright, Overnight Shift
Waste Management, Inc. (WM)
Edmonton, AB
- Full-time
Whether you want to become a lead technician, supervisor, trainer or manager, opportunities exist to grow your career.
Added 2 days ago
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Technicien Centre de donnée
CGI
Montreal, QC
- Full-time
Work with Network, Systems, Security, Facilities, and other technical teams to coordinate Data Center activities.
Added 3 days ago
RS
HazMat Field Driver/Technician - AZ - CANADA
Republic Services
Beamsville, ON
- Full-time
POSITION SUMMARY: The HazMat Field Driver/Technician will be responsible for transporting various waste streams to designated generator sites in a safe and proper manner. Operate Straight…
Added 3 days ago
TF
Quality Technician - Contract
TreeHouse Foods
Brantford, ON · ON Brantford
- $29,000 to $70,000 CAD / year
- Full-time
TreeHouse Foods is a leading manufacturer of private label packaged foods and beverages, operating a network of over 20 production facilities and several corporate offices across the United…
Added 3 days ago
AU
Technician, Construction & Maintenance - NW (Westlock)
Apex Utilities Inc.
Westlock, AB
- Full-time
Job Posting: Technician, Construction & Maintenance – Westlock
Added 3 days ago
JI
Technical Analyst, Halifax
J.D. Irving, Limited
Moncton, NB
- Full-time
Certifications: CompTIA A+, Dell Hardware Technician Support, Cisco Certified Network Associate (CCNA) or Microsoft Certified Systems Associate, WHMIS
Added 3 days ago
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Plumber Journeyperson UA46
BGIS
Toronto, ON
- Full-time
Facilities Technician Certification through an accredited institution
Added 3 days ago
Technician, Invoicing & Deductions
Domtar Products
Montreal, QC
…as well as our commitment to operational excellence and our network of facilities across Canada and the United States, Domtar delivers high-quality and cost-effective products to customers…
Added 4 days ago
Registered Veterinary Technician (RVT) | Join the Heart of Animal Care in Gander
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Gander, NL
Across Canada, VetStrategy is a network of veterinary practices united by a shared purpose: healthy animals, happy owners.
Added 4 days ago
Controls Supervisor
JENOPTIK AG
Barrie, ON
…with a blue-chip customer base since 1971. Operating from two facilities totaling 200,000 square feet with 200+ employees; we are ISO 9001:2015…
Added 4 days ago
Technician, Field
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Seeking customer focused, multi-service, self-motivated Technician for the area of Field Installation and Repair. As a leader in providing telecommunications services, we specialize in…
Added 4 days ago
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Registered Pharmacy Technician
Brunel
Victoria, BC
- Full-time
We are seeking an experienced Registered Pharmacy Technician to join our clients team located in Victoria, BC. As the Registered Pharmacy Technician, you will be responsible for supporting…
Added 4 days ago
A
HVAC Service Sales Representative – Maintenance Contracts
Aplin
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
Established network within commercial property management and facilities in the Lower Mainland.

J.D. Irving, Limited

Technical Analyst, Halifax

Moncton, NB, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: 0-2 years of experience in IT environments (network, systems and end user), ideally in a customer facing technical position
Posting language: English
Posted: Oct 28, 2026

Original job description

J.D. Irving, Limited (JDI) is a family-owned company with diverse operations across Atlantic Canada and beyond, including forestry and forest products, shipbuilding, transportation, food, retail and distribution, construction, and industrial equipment. JDI IT supports all of these businesses, defined by their pace and appetite for change. If you’re curious and motivated by a fast-moving environment and want to contribute to technology that keeps a wide range of businesses running, this opportunity is for you.

As a Technical Analyst, delivering exceptional customer service that exceeds expectations is top of mind. In this agile and collaborative position, you will competently assist with deskside support in a multitude of environments, which includes working with senior leadership. Our team is looking for a strong communicator who thrives on change who can provide tailored support to each customer, while being comfortable with a wide range of technologies.

Now is your chance to join our team to make a lasting impact on a national venture as a Technical Analyst.

All successful applicants must meet requirements for Canadian Controlled Goods Program (CGP), Canadian Government Security clearance, and U.S. International Traffic in Arms Regulations (ITAR).

Responsibilities

Provide day-to-day operational support and technology mentorship to end users, specifically related to end user computing devices (desktops, laptops, mobile devices)
Provide end-to-end resolution of incidents assigned or escalated from Tier 1 (Service Desk), including issues that require a hands-on approach
Complete assigned customer service requests and project tasks
Deploy IT solutions and complete lifecycle activities for end user devices, endpoint network switching and Microsoft server hardware, including J.D. Irving Ltd. site set up and deployment of new end user technologies including desktops, laptops, tablets, printers, VoIP telephony, network equipment, server migrations, and satellite technology and software applications
Analyze, document, and escalate critical issues to appropriate support groups in a timely manner
Complete site reviews of assigned facilities as directed by the Facilities Manager (or designate)
Provide timely service reporting and complete assigned daily management tasks
Manage regional field support partnerships
Participate in an on-call rotation with Field Services and Tower Support team members (eligible for overtime compensation)
Perform field site preventative maintenance and install upgrades

Qualifications

Education Required: University degree, college diploma or relevant experience
0-2 years of experience in IT environments (network, systems and end user), ideally in a customer facing technical position
Customer service mindset with a high level of attention to detail in all interactions, ensuring quality service
Proficiency in physical set up and deployment of computer equipment
Valid driver's license

Bonus:

Certifications: CompTIA A+, Dell Hardware Technician Support, Cisco Certified Network Associate (CCNA) or Microsoft Certified Systems Associate, WHMIS

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

The belief that what people experience matters more than technology is part of our foundational core. We also believe that our ability as a team grows exponentially when we share success. These centering values – some of our non-negotiables - guide our decisions and inform how we show up daily. Join a team that aims to simplify the path forward and inspire commitment.

With over 380 employees centralized in Saint John, Fredericton, Dieppe and Halifax, we offer the opportunity to create real value by helping people and businesses work smarter. JDI IT supports the entire J.D. Irving Limited group of companies which means we offer opportunities and experiences across a wide breadth of IT areas, businesses and industries. As a member of the JDI IT team, you will be a key player in enabling the business to win by overcoming obstacles and “getting it done”!

We believe in the power of diverse teams and invest in continuous professional growth. We are seeking naturally curious change makers looking to join a collaborative and motivated team. Come help JDI IT Raise the Bar!

Apply About employer

More about this job

Responsibilities

Provide day-to-day operational support and technology mentorship for end-user computing devices and network hardware. Manage incident resolution, site deployments, and preventative maintenance across various field locations.

Requirements

Requires a university degree, college diploma, or relevant experience with 0-2 years in an IT environment. Candidates must possess a customer service mindset, proficiency in hardware deployment, and a valid driver's license.

Skills

Deskside support
Customer service
Incident resolution
Hardware deployment
Network switching
Server hardware
VoIP telephony
Technical mentorship
Preventative maintenance
Troubleshooting
Communication
Field support
Documentation
IT infrastructure
End user computing

Visa sponsorship

Not detected in the job text

Keywords

Technical Analyst
IT Support
Deskside Support
End User Computing
Hardware Deployment
Network Switching
Server Hardware
VoIP
Incident Management
Preventative Maintenance
CompTIA A+
Dell Hardware
Cisco
CCNA
Microsoft
Agile
Field Services
CGP
ITAR
Security Clearance
IT Infrastructure
Desktop Support
Laptop Deployment
Printer Support
Server Migration
Satellite Technology
Software Applications
Customer Service
Technical Mentorship
Operational Support

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