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Added 5 mins ago
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Accounts Receivable Analyst
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are looking for an Accounts Receivable Analyst to join our Finance team and support the organization’s end-to-end receivables operations.
Added 5 mins ago
GR
Customer Success Operations Analyst
Global Relay
Vancouver, BC
- Full-time
…Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for…
Added 5 mins ago
AL
Technical Business Analyst Co-op at Acturis Canada - Winter 2027
Acturis Limited
Victoria, BC
- Internship
…system in Canada with exciting opportunities for growth in a new marketplace. Our office is based in Victoria,…
Added 21 mins ago
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Data Quality Exception Management Lead Analyst
Citi
Mississauga, ON
- Full-time
The Data Quality Exception Management Lead Analyst is a senior individual contributor responsible for delivering against the directional strategy of Data Quality Exception Management. This…
Added 52 mins ago
AC
Quality Control Analyst
Aurora Cannabis Inc.
Bradford, ON
- Full-time
…Our products, available across Canada, Europe, Australia, and New…
Added 1 hour ago
IG
Business Analyst (Clinical)
Insight Global
ON · Ontario, Canada
- $50 to $80 CAD / hour
- Contract
The Business Analyst reports to the Program Director, and works closely with the Project Managers, Subject Matter Experts (SMEs), clinical and technical teams, and operation leaders to…
Added 1 hour ago
AY
Analyste à la conformité / Compliance Analyst
Avison Young | Canada
Montreal, QC
- Full-time
To support Avison Young’s Canadian business by completing Know Your Client (KYC) verifications for new and existing clients and maintaining accurate, organized AML/KYC records. The role…
Added 1 hour ago
Customer Experience Associate (Precious Metals Analyst)
Canada Gold
Vancouver, BC
We’re looking for a full-time Customer Experience Associate (Precious Metals Analyst) to join our growing team at our Vancouver location (2490 Main Street, Vancouver, BC, V5E 3E2) This is a…
Added 1 hour ago
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Business Banking Associate
TD
Toronto, ON
- Full-time
Your first 6 months will include on-site coaching in one of our commercial units, as well as a structured training program before moving up to become an Analyst on a team with a…
Added 1 hour ago
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Integrated Logistics Support Analyst, Aircraft & Ships
CAE
Mirabel, QC · Montreal, QC
- Full-time
Contribute to recurring, long-term projects and potentially support new aircraft and naval programs as the team's portfolio grows.
Added 1 hour ago
IF
Financial Analyst– 4-month Internship/Coop (Summer 2027)
Intact FC
Montreal, QC
- Full-time
We are looking for Financial Analyst Interns to join our growing team for Summer 2027!
Added 1 hour ago
Full Stack Developer
Government of Alberta
AB
…support delivery of ministry programs and mandates within a new delivery discipline that leverages modern platforms and…
Added 1 hour ago
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System Validation Analyst
Dynacare
Brampton, ON
- Contract
We’re looking for a System Validation Analyst to join our Clinical Development and Quality Assurance team! This role is a full-time position working 37.5/week. The Information Systems…
Added 1 hour ago
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Senior Business Analyst
Co-operators
Guelph, ON · Mississauga, ON
- Full-time
As the Senior Business Analyst you will be a subject matter expert and lead the development of stories (requirements), workflows and procedures, business analysis, acceptance testing, and…
Added 1 hour ago
UH
Epic Application Analyst - Patient Flow
University Health Network
Toronto, ON
- Full-time
…and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious…
Added 2 hours ago
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DevSecOps Analyst
Alithya
QC · QC, Canada
- Full-time
…Together, we challenge the status quo and push each other to new…
Added 2 hours ago
JI
Technical Analyst, Halifax
J.D. Irving, Limited
Moncton, NB
- Full-time
As a Technical Analyst, delivering exceptional customer service that exceeds expectations is top of mind. In this agile and collaborative position, you will competently assist with deskside…
Added 2 hours ago
LC
Senior Analyst, Loyalty Operations
Loblaw Companies Limited
Brampton, ON
- Full-time
The Loyalty Operations Senior Analyst will be the key support arm to driving the strategy for Canada’s favorite Loyalty program, PC Optimum. Here you will actively engage with our…
Added 2 hours ago
O
Level 3 Cybersecurity Analyst (SOC)
Onepoint
Montreal, QC
- Full-time
The Level III Cybersecurity Analyst position is responsible for providing security expertise to the 24/7 Security Operations Center (SOC). The primary objective of this position is to…
Added 2 hours ago
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Level 3 Cybersecurity Analyst (SOC)
Wepoint
Montreal, QC
- Full-time
The Level III Cybersecurity Analyst position is responsible for providing security expertise to the 24/7 Security Operations Center (SOC). The primary objective of this position is to…
Added 2 hours ago
Senior Product Analyst, Consumer Analytics (f/m/x)
HelloFresh
Toronto, ON
We are looking for a Senior Product Analyst, with deep expertise in web and app analytics, to help drive data-informed product and growth decisions across our organization. You will join…
Added 2 hours ago
MD
Security Operational Analyst - ITS4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Designated in Connect 700 Program for Applicants with Disabilities: Yes
Added 3 hours ago
EB
Senior Analyst, Third Party Risk
EQ Bank | Canada's Challenger Bank
Toronto, ON
- Full-time
The Senior Analyst Third Party Risk Management provides support in the development of operational risk standards, tools, processes, and systems, and in the execution of oversight and…
Added 3 hours ago
EB
Senior Analyst, Third Party Risk
EQ Bank
Toronto, ON
- Full-time
The Senior Analyst Third Party Risk Management provides support in the development of operational risk standards, tools, processes, and systems, and in the execution of oversight and…
Added 4 hours ago
PH
Systems Analyst, Clinical Solutions, IMITS
Provincial Health Services Authority
Vancouver, BC
- Full-time
The Systems Analyst, Clinical Solutions reports to the Manager or designate in this professional level job that works with independence within a multi-site health care environment. The…

J.D. Irving, Limited

Technical Analyst, Halifax

Moncton, NB, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: 0-2 years of experience in IT environments (network, systems and end user), ideally in a customer facing technical position
Posting language: English
Posted: Oct 28, 2026

Original job description

J.D. Irving, Limited (JDI) is a family-owned company with diverse operations across Atlantic Canada and beyond, including forestry and forest products, shipbuilding, transportation, food, retail and distribution, construction, and industrial equipment. JDI IT supports all of these businesses, defined by their pace and appetite for change. If you’re curious and motivated by a fast-moving environment and want to contribute to technology that keeps a wide range of businesses running, this opportunity is for you.

As a Technical Analyst, delivering exceptional customer service that exceeds expectations is top of mind. In this agile and collaborative position, you will competently assist with deskside support in a multitude of environments, which includes working with senior leadership. Our team is looking for a strong communicator who thrives on change who can provide tailored support to each customer, while being comfortable with a wide range of technologies.

Now is your chance to join our team to make a lasting impact on a national venture as a Technical Analyst.

All successful applicants must meet requirements for Canadian Controlled Goods Program (CGP), Canadian Government Security clearance, and U.S. International Traffic in Arms Regulations (ITAR).

Responsibilities

Provide day-to-day operational support and technology mentorship to end users, specifically related to end user computing devices (desktops, laptops, mobile devices)
Provide end-to-end resolution of incidents assigned or escalated from Tier 1 (Service Desk), including issues that require a hands-on approach
Complete assigned customer service requests and project tasks
Deploy IT solutions and complete lifecycle activities for end user devices, endpoint network switching and Microsoft server hardware, including J.D. Irving Ltd. site set up and deployment of new end user technologies including desktops, laptops, tablets, printers, VoIP telephony, network equipment, server migrations, and satellite technology and software applications
Analyze, document, and escalate critical issues to appropriate support groups in a timely manner
Complete site reviews of assigned facilities as directed by the Facilities Manager (or designate)
Provide timely service reporting and complete assigned daily management tasks
Manage regional field support partnerships
Participate in an on-call rotation with Field Services and Tower Support team members (eligible for overtime compensation)
Perform field site preventative maintenance and install upgrades

Qualifications

Education Required: University degree, college diploma or relevant experience
0-2 years of experience in IT environments (network, systems and end user), ideally in a customer facing technical position
Customer service mindset with a high level of attention to detail in all interactions, ensuring quality service
Proficiency in physical set up and deployment of computer equipment
Valid driver's license

Bonus:

Certifications: CompTIA A+, Dell Hardware Technician Support, Cisco Certified Network Associate (CCNA) or Microsoft Certified Systems Associate, WHMIS

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

The belief that what people experience matters more than technology is part of our foundational core. We also believe that our ability as a team grows exponentially when we share success. These centering values – some of our non-negotiables - guide our decisions and inform how we show up daily. Join a team that aims to simplify the path forward and inspire commitment.

With over 380 employees centralized in Saint John, Fredericton, Dieppe and Halifax, we offer the opportunity to create real value by helping people and businesses work smarter. JDI IT supports the entire J.D. Irving Limited group of companies which means we offer opportunities and experiences across a wide breadth of IT areas, businesses and industries. As a member of the JDI IT team, you will be a key player in enabling the business to win by overcoming obstacles and “getting it done”!

We believe in the power of diverse teams and invest in continuous professional growth. We are seeking naturally curious change makers looking to join a collaborative and motivated team. Come help JDI IT Raise the Bar!

Apply About employer

More about this job

Responsibilities

Provide day-to-day operational support and technology mentorship for end-user computing devices and network hardware. Manage incident resolution, site deployments, and preventative maintenance across various field locations.

Requirements

Requires a university degree, college diploma, or relevant experience with 0-2 years in an IT environment. Candidates must possess a customer service mindset, proficiency in hardware deployment, and a valid driver's license.

Skills

Deskside support
Customer service
Incident resolution
Hardware deployment
Network switching
Server hardware
VoIP telephony
Technical mentorship
Preventative maintenance
Troubleshooting
Communication
Field support
Documentation
IT infrastructure
End user computing

Visa sponsorship

Not detected in the job text

Keywords

Technical Analyst
IT Support
Deskside Support
End User Computing
Hardware Deployment
Network Switching
Server Hardware
VoIP
Incident Management
Preventative Maintenance
CompTIA A+
Dell Hardware
Cisco
CCNA
Microsoft
Agile
Field Services
CGP
ITAR
Security Clearance
IT Infrastructure
Desktop Support
Laptop Deployment
Printer Support
Server Migration
Satellite Technology
Software Applications
Customer Service
Technical Mentorship
Operational Support

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