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Added 8 mins ago
KR
Senior Business Analyst
KTek Resourcing
AB · Edmonton, AB
- Contract
Minimum 5 years of experience in a Business Analyst role.
Added 8 mins ago
FF
Demand Planner
Furlani Foods
Mississauga, ON
- $80,000 to $85,000 CAD / year
- Full-time
For decades, Furlani Foods has combined a rich heritage of making great quality specialty garlic bread products, with an entrepreneurial spirit. We’ve always been passionate and committed…
Added 8 mins ago
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- Full-time
Collaborate with the Quality Engineering team to define test scenarios and acceptance criteria.
Added 23 mins ago
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- Full-time
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Added 38 mins ago
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Vancouver, BC
- Full-time
…to make informed business decisions. As the Senior Financial Analyst / Financial Analyst, Business Finance, you will support with providing strategic and innovative solutions to support…
Added 38 mins ago
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Business Intelligence Analyst - Operation Performance Analytics
Intact FC
Calgary, AB · Montreal, QC · Quebec, QC
- Full-time
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Added 38 mins ago
US Corporates - Senior Credit Analyst, Utilities & Midstream - Toronto
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Toronto, ON
- Contract
The business team is responsible for the creation of the L2 Model, supported by the Project Business Analyst, Solution Architect, and TSBI.
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Specialist - Engineering Change Analyst
L3Harris Technologies
ON · Waterdown, ON
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Added 53 mins ago
Financial Analyst
ATS Automation
Cambridge, ON
…We are dedicated to assisting our customers in improving the quality of life for people around the world. When there is no room for error, and product failure is not an option, leading life…
Added 53 mins ago
WF
Master Data Control Analyst
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Toronto, ON
- Full-time
…in Toronto is currently recruiting for a Master Data Control…
Added 1 hour ago
Senior Valuation Analyst
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Toronto, ON
The Senior Valuation Analyst supports the Valuation Team’s daily operations and strategic priorities. The role requires strong technical expertise and sound judgment to analyze financial…
Added 1 hour ago
H(
Manager, Investment Financial Planning & Analysis and Data Analytics
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON · CA ON Toronto
- $86,000 to $131,000 CAD / year
- Full-time
Establish clear data definitions, data sources and quality checks to support reliable and repeatable reporting
Added 1 hour ago
Finance Data Analyst
The Canada Life Assurance Company
Kitchener, ON
The FP&A (Financial Planning & Analysis) team in the Finance Department is looking for a Finance Data Analyst to add to our growing team. The role will support the FP&A function through…
Added 1 hour ago
C
QA Analyst co-op
CIBC
Toronto, ON
- Full-time
Join our CIBC Technology team as a Test & Quality Assurance Analyst Co-Op and have a real impact in making our clients’ ambitions a reality! This is a great opportunity to be a part of an…
Added 1 hour ago
CT
Post-Purchase Program Analyst
Canadian Tire Corporation
Toronto, ON · Retail City
- Full-time
The Post-Purchase Program Analyst supports the delivery of the Post-Purchase Program under the broader Product Quality Organization’s mandate to support our customers, drive quality…
Added 1 hour ago
Senior Actuarial Analyst
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Toronto, ON
Deliver high-quality reporting: Produce timely and accurate Swiss Stat results, including the Quarterly Reserve Walk, annual Margin Analysis, FINMA Walk, Plan projections, and ORSA…
Added 1 hour ago
Engagement Analyst
Government of Alberta
AB
The Engagement Analyst provides research, analysis, coordination and project support for stakeholder engagement initiatives across the ministry. Reporting to the Manager, the position…
Added 1 hour ago
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Lead Analyst, Statistical Sampling - State Prog Admin Coordinator
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Saint-Paul, NB · St.-Paul, NB
- Full-time
Working Title: Lead Analyst, Statistical Sampling
Added 1 hour ago
Cyber and Forensic Technology Consulting Analyst/Associate- Fleming Internship Program
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Toronto, ON
Our Summer Analyst/Associate Internship program mirrors the analyst experience to give you an understanding of our business and experience project work at Charles River Associates.…
Added 1 hour ago
L
Sourcing Operations Analyst
Lime
Remote, Canada
- $57,000 to $69,000 CAD / year
- Full-time
- Remote
Lime is hiring a Sourcing Operations Analyst to join our Indirect Strategic Sourcing & Services team. Reporting to the Global Sourcing Services Manager, you will independently manage an…
Added 1 hour ago
Senior Data Reporting Analyst
Equitable
Waterloo, ON
As a Senior Data Reporting Analyst at Equitable, you will play a crucial role in designing, developing, and maintaining data & reporting assets. Your work will directly support our…
Added 2 hours ago
OS
Operational Excellence Analyst
Orion Steel Group
Camrose, AB · Edmonton, AB
- Full-time
The Operational Excellence Analyst will support our Camrose location. The Analyst will be responsible for developing and implementing the corporate operational excellence strategy at…
Added 2 hours ago
BR
Business and Quality Control Analyst
BJRC Recruiting
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Full-time
…lending and investment sectors. They are seeking a Business and Quality Control Analyst to ensure residential mortgage files meet underwriting standards before funding, while optimizing…
Added 2 hours ago
RI
Senior Business Analyst
Raas Infotek
AB · Edmonton, AB
- Contract
…requirements, confirming design meets end user needs, data migration analyst, support for QA (testing phases) and end user knowledge transfer and system deployment…

J.D. Irving, Limited

Technical Analyst, Halifax

Moncton, NB, Canada

Full-time

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Job details

Job type: Full-time
Experience: 0-2 years of experience in IT environments (network, systems and end user), ideally in a customer facing technical position
Posting language: English
Posted: Oct 28, 2026

Original job description

J.D. Irving, Limited (JDI) is a family-owned company with diverse operations across Atlantic Canada and beyond, including forestry and forest products, shipbuilding, transportation, food, retail and distribution, construction, and industrial equipment. JDI IT supports all of these businesses, defined by their pace and appetite for change. If you’re curious and motivated by a fast-moving environment and want to contribute to technology that keeps a wide range of businesses running, this opportunity is for you.

As a Technical Analyst, delivering exceptional customer service that exceeds expectations is top of mind. In this agile and collaborative position, you will competently assist with deskside support in a multitude of environments, which includes working with senior leadership. Our team is looking for a strong communicator who thrives on change who can provide tailored support to each customer, while being comfortable with a wide range of technologies.

Now is your chance to join our team to make a lasting impact on a national venture as a Technical Analyst.

All successful applicants must meet requirements for Canadian Controlled Goods Program (CGP), Canadian Government Security clearance, and U.S. International Traffic in Arms Regulations (ITAR).

Responsibilities

Provide day-to-day operational support and technology mentorship to end users, specifically related to end user computing devices (desktops, laptops, mobile devices)
Provide end-to-end resolution of incidents assigned or escalated from Tier 1 (Service Desk), including issues that require a hands-on approach
Complete assigned customer service requests and project tasks
Deploy IT solutions and complete lifecycle activities for end user devices, endpoint network switching and Microsoft server hardware, including J.D. Irving Ltd. site set up and deployment of new end user technologies including desktops, laptops, tablets, printers, VoIP telephony, network equipment, server migrations, and satellite technology and software applications
Analyze, document, and escalate critical issues to appropriate support groups in a timely manner
Complete site reviews of assigned facilities as directed by the Facilities Manager (or designate)
Provide timely service reporting and complete assigned daily management tasks
Manage regional field support partnerships
Participate in an on-call rotation with Field Services and Tower Support team members (eligible for overtime compensation)
Perform field site preventative maintenance and install upgrades

Qualifications

Education Required: University degree, college diploma or relevant experience
0-2 years of experience in IT environments (network, systems and end user), ideally in a customer facing technical position
Customer service mindset with a high level of attention to detail in all interactions, ensuring quality service
Proficiency in physical set up and deployment of computer equipment
Valid driver's license

Bonus:

Certifications: CompTIA A+, Dell Hardware Technician Support, Cisco Certified Network Associate (CCNA) or Microsoft Certified Systems Associate, WHMIS

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

The belief that what people experience matters more than technology is part of our foundational core. We also believe that our ability as a team grows exponentially when we share success. These centering values – some of our non-negotiables - guide our decisions and inform how we show up daily. Join a team that aims to simplify the path forward and inspire commitment.

With over 380 employees centralized in Saint John, Fredericton, Dieppe and Halifax, we offer the opportunity to create real value by helping people and businesses work smarter. JDI IT supports the entire J.D. Irving Limited group of companies which means we offer opportunities and experiences across a wide breadth of IT areas, businesses and industries. As a member of the JDI IT team, you will be a key player in enabling the business to win by overcoming obstacles and “getting it done”!

We believe in the power of diverse teams and invest in continuous professional growth. We are seeking naturally curious change makers looking to join a collaborative and motivated team. Come help JDI IT Raise the Bar!

Apply About employer

More about this job

Responsibilities

Provide day-to-day operational support and technology mentorship for end-user computing devices and network hardware. Manage incident resolution, site deployments, and preventative maintenance across various field locations.

Requirements

Requires a university degree, college diploma, or relevant experience with 0-2 years in an IT environment. Candidates must possess a customer service mindset, proficiency in hardware deployment, and a valid driver's license.

Skills

Deskside support
Customer service
Incident resolution
Hardware deployment
Network switching
Server hardware
VoIP telephony
Technical mentorship
Preventative maintenance
Troubleshooting
Communication
Field support
Documentation
IT infrastructure
End user computing

Visa sponsorship

Not detected in the job text

Keywords

Technical Analyst
IT Support
Deskside Support
End User Computing
Hardware Deployment
Network Switching
Server Hardware
VoIP
Incident Management
Preventative Maintenance
CompTIA A+
Dell Hardware
Cisco
CCNA
Microsoft
Agile
Field Services
CGP
ITAR
Security Clearance
IT Infrastructure
Desktop Support
Laptop Deployment
Printer Support
Server Migration
Satellite Technology
Software Applications
Customer Service
Technical Mentorship
Operational Support

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