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Added 8 mins ago
M
Senior Advisor, Stakeholder Relations
Metrolinx
Toronto, ON
- Full-time
Support the Senior Manager, Stakeholder Relations in building and maintaining strong relationships with internal and external stakeholders, fostering collaboration and open communication.
Added 8 mins ago
Curo - Bilingual Property & Casualty Claims Express Advisor
OTIP Group of Companies (OTIP, Orbit, Curo)
Edmonton, AB · Waterloo, ON
Reporting to the National Auto Claims Manager, the core parts of your role will be to:
Added 8 mins ago
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Human Resources Associate II
Alorica
Montreal, QC
- Full-time
Maintains quality service by following organization standards.
Added 8 mins ago
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Facilities Associate - $23.00/hr
Article
Vancouver, BC
- $23 CAD / hour
- Full-time
The facilities team at HQ consists of 4 other associates and the Facilities Manager.
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Project Manager - Land Development
Arcadis
Markham, ON
- Full-time
We are more than 34,000 people, in over 30 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can…
Added 8 mins ago
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Senior Credit Officer
BMO
Montreal, QC · HO
- Full-time
…recommendations and escalates as required. Ensures the credit quality of the assigned portfolios are maintained within the Bank’s risk tolerance, policies & procedures, and meet financing…
Added 8 mins ago
OM
Senior Manager, Financial Literacy Program Design & Delivery
Ontario Medical Association
Toronto, ON
- Full-time
The Senior Manager, Strategy Portfolio Office, is responsible for leading the design, development, and delivery of a comprehensive financial literacy program for members. The role…
Added 8 mins ago
FO
Chargé de projets I / Project Manager
First Onsite - CA
Dorval, QC
- Full-time
…and attention to detail? If that sounds like you, our Project Manager (internally known as Project Manager I) role could be the opportunity to grow your career! You'll manage property…
Added 8 mins ago
AA
2026-073 Quality Manager
Atikameksheng Anishnawbek
ON · Naughton, Ontario
- Full-time
- Contract
The Quality Manager supports Atikameksheng Anishnawbek operations, excellence in program and service delivery, Debendaagziwaad satisfaction and operational efficiency and improvement…
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Key Account Manager
Greenhouse
Toronto, ON
- Full-time
…access to plant-based nutrition and wellness of the highest quality. We believe that growth is always possible and our purpose is cultivating healthy habits for thriving…
Added 8 mins ago
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Renovations Lead
Pier 4 Ltd
Cambridge, ON
- Full-time
Join Pier 4 as a Renovations Lead and play a key role in delivering high-quality suite turnover and renovation projects across a growing residential portfolio. You'll lead a team of…
Added 8 mins ago
JI
Office Manager
J.D. Irving, Limited
Amherst, NS
- Full-time
…improvement products through superior customer service and know-how, quality products, and everyday great prices. We protect our customers and staff by hiring and training associates…
Added 8 mins ago
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Managers, Supervisors, Team Leads and Servers
Italian Market
Halifax, NS
- Full-time
…Market provides team members with a dynamic workplace focused on quality, service, and a love of great…
Added 8 mins ago
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Project Coordinator
Philson Ltd.
Fredericton, NB
- Full-time
Assist Project Manager in Project billing and Cost to Complete Analysis.
Added 8 mins ago
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Store Associate
The Salvation Army in Canada
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
Maintain the proper sorting and processing of goods, ensure compliance with quality standards; that all products are priced correctly as per store policy.
Added 8 mins ago
BG
Supervisor - Service Department - Foreman
Brandt Group of Companies
Vernon, BC
- Full-time
…the daily organization and dispatch of technicians, providing quality repair work for the Vernon Service Department, advising and making recommendations to the Service Manager regarding…
Added 8 mins ago
BG
Supervisor - Service Department - Foreman
Brandt Group of Companies
Kamloops, BC
- Full-time
…the daily organization and dispatch of technicians, providing quality repair work for the Construction & Forestry Service Department, advising and making recommendations to the Service…
Added 8 mins ago
YD
Operations Manager, Term Role – 6 months – Application Deadline: October 30, 2026
Yellowknives Dene First Nation
Yellowknife, NT
- Contract
Reporting directly to the Director, Public Works & Infrastructure, the Operations Manager is responsible for the day-to-day operation and maintenance (O&M) of all PWI services and assets.…
Added 8 mins ago
BG
Service Technician - Field
Brandt Group of Companies
Brandon, MB
- Full-time
…include customer shops. They are also responsible for providing quality service to customers and ensuring all issues are resolved satisfactorily and in a timely…
Added 8 mins ago
SO
Marketing Manager
Spirit of Math Schools Inc.
Toronto, ON · North York, ON
- Full-time
The Marketing Manager provides overall leadership, strategic direction and operational accountability for the Spirit of Math Marketing Department. The role translates organizational growth…
Added 8 mins ago
WC
Manager, Software (Embedded & Digital Products)
Wabtec Corporation
London, ON
- Full-time
As the Manager, Software (Embedded & Digital Products), you will report to the Manager, Engineering & Products and lead a multidisciplinary software organization responsible for embedded…
Added 8 mins ago
OE
AOI Operator (2nd Shift)
OSI Electronics
Toronto, ON · Scarborough, ON
- $18 USD / hour
- Full-time
It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and…
Added 8 mins ago
PA
Used Car Sales Manager (Planet Ford)
Performance Auto Group
Brampton, ON
- Full-time
When it comes to Fords, Planet Ford is a king in the industry. Rated one of the top 25 dealerships in Canada, we have a proven track record for quality and service for the last 15 years.
Added 8 mins ago
PI
Team Lead Central Unmarks
Purolator Inc.
Toronto, ON · Etobicoke, ON
- Full-time
Provides regular updates to the Manager on team performance, quality assurance, operational metrics, and emerging issues.
Added 8 mins ago
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Lead, Investment Compensation & Taxation
Onex
Toronto, ON
- Full-time
Onex is an investor and asset manager that invests capital on behalf of Onex shareholders and clients across the globe. Formed in 1984, we have a long track record of creating value for our…

J.D. Irving, Limited

Technical Analyst, Halifax

Moncton, NB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 0-2 years of experience in IT environments (network, systems and end user), ideally in a customer facing technical position
Posting language: English
Posted: Oct 28, 2026

Original job description

J.D. Irving, Limited (JDI) is a family-owned company with diverse operations across Atlantic Canada and beyond, including forestry and forest products, shipbuilding, transportation, food, retail and distribution, construction, and industrial equipment. JDI IT supports all of these businesses, defined by their pace and appetite for change. If you’re curious and motivated by a fast-moving environment and want to contribute to technology that keeps a wide range of businesses running, this opportunity is for you.

As a Technical Analyst, delivering exceptional customer service that exceeds expectations is top of mind. In this agile and collaborative position, you will competently assist with deskside support in a multitude of environments, which includes working with senior leadership. Our team is looking for a strong communicator who thrives on change who can provide tailored support to each customer, while being comfortable with a wide range of technologies.

Now is your chance to join our team to make a lasting impact on a national venture as a Technical Analyst.

All successful applicants must meet requirements for Canadian Controlled Goods Program (CGP), Canadian Government Security clearance, and U.S. International Traffic in Arms Regulations (ITAR).

Responsibilities

Provide day-to-day operational support and technology mentorship to end users, specifically related to end user computing devices (desktops, laptops, mobile devices)
Provide end-to-end resolution of incidents assigned or escalated from Tier 1 (Service Desk), including issues that require a hands-on approach
Complete assigned customer service requests and project tasks
Deploy IT solutions and complete lifecycle activities for end user devices, endpoint network switching and Microsoft server hardware, including J.D. Irving Ltd. site set up and deployment of new end user technologies including desktops, laptops, tablets, printers, VoIP telephony, network equipment, server migrations, and satellite technology and software applications
Analyze, document, and escalate critical issues to appropriate support groups in a timely manner
Complete site reviews of assigned facilities as directed by the Facilities Manager (or designate)
Provide timely service reporting and complete assigned daily management tasks
Manage regional field support partnerships
Participate in an on-call rotation with Field Services and Tower Support team members (eligible for overtime compensation)
Perform field site preventative maintenance and install upgrades

Qualifications

Education Required: University degree, college diploma or relevant experience
0-2 years of experience in IT environments (network, systems and end user), ideally in a customer facing technical position
Customer service mindset with a high level of attention to detail in all interactions, ensuring quality service
Proficiency in physical set up and deployment of computer equipment
Valid driver's license

Bonus:

Certifications: CompTIA A+, Dell Hardware Technician Support, Cisco Certified Network Associate (CCNA) or Microsoft Certified Systems Associate, WHMIS

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

The belief that what people experience matters more than technology is part of our foundational core. We also believe that our ability as a team grows exponentially when we share success. These centering values – some of our non-negotiables - guide our decisions and inform how we show up daily. Join a team that aims to simplify the path forward and inspire commitment.

With over 380 employees centralized in Saint John, Fredericton, Dieppe and Halifax, we offer the opportunity to create real value by helping people and businesses work smarter. JDI IT supports the entire J.D. Irving Limited group of companies which means we offer opportunities and experiences across a wide breadth of IT areas, businesses and industries. As a member of the JDI IT team, you will be a key player in enabling the business to win by overcoming obstacles and “getting it done”!

We believe in the power of diverse teams and invest in continuous professional growth. We are seeking naturally curious change makers looking to join a collaborative and motivated team. Come help JDI IT Raise the Bar!

Apply About employer

More about this job

Responsibilities

Provide day-to-day operational support and technology mentorship for end-user computing devices and network hardware. Manage incident resolution, site deployments, and preventative maintenance across various field locations.

Requirements

Requires a university degree, college diploma, or relevant experience with 0-2 years in an IT environment. Candidates must possess a customer service mindset, proficiency in hardware deployment, and a valid driver's license.

Skills

Deskside support
Customer service
Incident resolution
Hardware deployment
Network switching
Server hardware
VoIP telephony
Technical mentorship
Preventative maintenance
Troubleshooting
Communication
Field support
Documentation
IT infrastructure
End user computing

Visa sponsorship

Not detected in the job text

Keywords

Technical Analyst
IT Support
Deskside Support
End User Computing
Hardware Deployment
Network Switching
Server Hardware
VoIP
Incident Management
Preventative Maintenance
CompTIA A+
Dell Hardware
Cisco
CCNA
Microsoft
Agile
Field Services
CGP
ITAR
Security Clearance
IT Infrastructure
Desktop Support
Laptop Deployment
Printer Support
Server Migration
Satellite Technology
Software Applications
Customer Service
Technical Mentorship
Operational Support

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