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Added 2 hours ago
BC
Business Development Manager
Brock Canada
Sherwood Park, AB
- Full-time
Brock Canada delivers multi-discipline industrial services, including scaffolding, insulation, fireproofing, coatings, and related solutions. We support clients across Western Canada with…
Added 4 hours ago
AS
Design Engineering Manager, Integrated Automation & Control Solution
Arrow Speed Controls
Richmond, BC
- Full-time
The Engineering Manager directs the regional and global strategy for our power electrical, automation, and controls engineering department. This role oversees the comprehensive design…
Added 4 hours ago
ML
Electrician
Maple Leaf Foods Inc.
Toronto, ON · North York, Ontario
- Full-time
An Ontario licensed Industrial/Construction Electrician will perform tasks to maintain, install and repair electrical systems in accordance with standard operating procedures and ESA/…
Added 4 hours ago
ML
MRO Coordinator
Maple Leaf Foods Inc.
Mississauga, ON
- $47,000 to $69,000 CAD / year
- Full-time
Reporting to the Maintenance Manager the MRO Coordinator maintains the inventory management and warehousing long-term strategies based on the consequences of equipment failure and the…
Added 4 hours ago
ML
Energy Management Specialist
Maple Leaf Foods Inc.
Winnipeg, MB
- Full-time
…healthy protein that Canadians love under iconic national and regional brands, like Maple Leaf®, Schneiders®, and Greenfield Natural Meat Co.® We’re on a journey to become the most…
Added 4 hours ago
ML
Automation Engineer (Night Shift)
Maple Leaf Foods Inc.
London, ON
- $71,000 to $103,000 CAD / year
- Full-time
…healthy protein that Canadians love under iconic national and regional brands, like Maple Leaf®, Schneiders®, and Greenfield Natural Meat Co.® We’re on a journey to become the most…
Added 4 hours ago
ML
Engineering Manager
Maple Leaf Foods Inc.
London, ON
- $122,000 to $172,000 CAD / year
- Full-time
…healthy protein that Canadians love under iconic national and regional brands, like Maple Leaf®, Schneiders®, and Greenfield Natural Meat Co.® We’re on a journey to become the most…
Added 4 hours ago
ML
Maintenance Manager
Maple Leaf Foods Inc.
Winnipeg, MB
- Full-time
Reporting to the Reliability Leader, the Maintenance Manager, is responsible for implementing corporate policies and standards, and establishing the Maintenance department's long-term…
Added 4 hours ago
ML
Reliability Engineer
Maple Leaf Foods Inc.
Hamilton, ON · Hannon, Ontario
- $71,000 to $103,000 CAD / year
- Full-time
…healthy protein that Canadians love under iconic national and regional brands, like Maple Leaf®, Schneiders®, and Greenfield Natural Meat Co.® We’re on a journey to become the most…
Added 5 hours ago
D
Gérant de territoire / Ventes techniques et service sur le terrain.
Diversey
Quebec, QC
- Full-time
This person will also be responsible for acquiring new clients in accordance with the regional strategy and sector growth plans, as well as ensuring preventive maintenance, emergency…
Added 7 hours ago
Intermediate I&C Engineer (Contract)
Trans Mountain
Calgary, AB
Provide technical input on instrumentation, automation, control systems, safety systems, and industrial communication networks supporting pipeline and facility operations.
Added 13 hours ago
B
Electricial Engineer
Baffinland
Clyde River, NU
- Full-time
Report to Power & Distribution Superintendent/ Manager and provide Electrical Engineering and support within the Power & Distribution Department. Provide technical expertise in power…
Added 15 hours ago
Environmental Health and Safety Coordinator
E.S. FOX LIMITED
Hamilton, ON
…their detailed engineering, fabrication, construction, and maintenance needs. We are a solutions-based provider that delivers a superior level of service from ‘cradle to grave,’ as we offer…
Added 15 hours ago
NS
2627-214 - Assistant Facilities Manager (CL3), Cumberland Campus
Nova Scotia Community College - NSCC
Springhill, NS
- Full-time
Ensure all related equipment and its maintenance are conducted as required at Cumberland Campus, in a timely and cost-effective manner, as directed by internal processes such as Megamation…
Added 18 hours ago
SH
Industrial Mechanic (Millwright)
Shared Health-Soins Communs
Dauphin, MB
- Full-time
Reporting to the Area Manager Capital Planning/Infrastructure/Maintenance the incumbent performs installation, testing, analysis, maintenance and repair tasks of any degree of complexity on…
Added 1 day ago
Industrial Mechanic (Millwright)
Winnipeg Regional Health Authority
Dauphin, MB
Reporting to the Area Manager Capital Planning/Infrastructure/Maintenance the incumbent performs installation, testing, analysis, maintenance and repair tasks of any degree of complexity on…
Added 1 day ago
P
Real Estate & Operations Lead
Prologis
Toronto, ON
- Full-time
The Senior Manager, Real Estate and Customer Experience leads property operations and customer experience across Prologis’ Greater Toronto Area portfolio. As the region’s most senior RECX…
Added 1 day ago
GC
Reclamation Manager - Central Canada
Glencore Canada
Sudbury, ON · Greater Sudbury, ON
- Full-time
We are seeking a Reclamation Manager to contribute significantly to the revitalization of legacy mine sites throughout North America. If you have 15+ years of experience, a solid foundation…
Added 1 day ago
JI
Technical Analyst, Halifax
J.D. Irving, Limited
Moncton, NB
- Full-time
…transportation, food, retail and distribution, construction, and industrial equipment. JDI IT supports all of these businesses, defined by their pace and appetite for change. If you’re…
Added 1 day ago
Y
Heavy Equipment Operator
YORK1
Toronto, ON · Etobicoke, Ontario
- Full-time
- Temporary
YORK1 is a leader in environmental and industrial services, delivering sustainable waste management solutions across Ontario. With a growing fleet and strong regional presence, we are…
Added 1 day ago
V
Systems and Applications Engineer
Valmet
Halifax, NS
- Full-time
Reporting to the Area Service Manager, this role is ideally based in the Leeds/Sheffield area, supporting customers across Northern England. While your primary focus will be the regional…
Added 2 days ago
G
Reclamation Manager - Central Canada
Glencore
Sudbury, ON · Greater Sudbury, ON
- Full-time
We are seeking a Reclamation Manager to contribute significantly to the revitalization of legacy mine sites throughout North America. If you have 15+ years of experience, a solid foundation…
Added 2 days ago
GC
Reclamation Manager
Glencore Canada
Toronto, ON
- $139,000 to $187,000 CAD / year
- Full-time
We are seeking a Reclamation Manager to contribute significantly to the revitalization of legacy mine sites throughout North America. If you have 15+ years of experience, a solid foundation…
Added 2 days ago
M
Regional Maintenance Associate - Multi-Residential
Morguard
Toronto, ON
- Full-time
Perform general and specialized maintenance and repairs to site properties and surrounding properties under the direction of the Regional Maintenance Manager, Regional Project Manager ,…
Added 2 days ago
B
Regional Operations Manager - HVAC
BGIS
Montreal, QC
- Full-time
The Regional Operations Manager – HVAC is responsible for the effective leadership, technical oversight, and operational performance of a skilled trades team with a strong concentration in…

J.D. Irving, Limited

Technical Analyst, Halifax

Moncton, NB, Canada

Full-time

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Job details

Job type: Full-time
Experience: 0-2 years of experience in IT environments (network, systems and end user), ideally in a customer facing technical position
Posting language: English
Posted: Oct 28, 2026

Original job description

J.D. Irving, Limited (JDI) is a family-owned company with diverse operations across Atlantic Canada and beyond, including forestry and forest products, shipbuilding, transportation, food, retail and distribution, construction, and industrial equipment. JDI IT supports all of these businesses, defined by their pace and appetite for change. If you’re curious and motivated by a fast-moving environment and want to contribute to technology that keeps a wide range of businesses running, this opportunity is for you.

As a Technical Analyst, delivering exceptional customer service that exceeds expectations is top of mind. In this agile and collaborative position, you will competently assist with deskside support in a multitude of environments, which includes working with senior leadership. Our team is looking for a strong communicator who thrives on change who can provide tailored support to each customer, while being comfortable with a wide range of technologies.

Now is your chance to join our team to make a lasting impact on a national venture as a Technical Analyst.

All successful applicants must meet requirements for Canadian Controlled Goods Program (CGP), Canadian Government Security clearance, and U.S. International Traffic in Arms Regulations (ITAR).

Responsibilities

Provide day-to-day operational support and technology mentorship to end users, specifically related to end user computing devices (desktops, laptops, mobile devices)
Provide end-to-end resolution of incidents assigned or escalated from Tier 1 (Service Desk), including issues that require a hands-on approach
Complete assigned customer service requests and project tasks
Deploy IT solutions and complete lifecycle activities for end user devices, endpoint network switching and Microsoft server hardware, including J.D. Irving Ltd. site set up and deployment of new end user technologies including desktops, laptops, tablets, printers, VoIP telephony, network equipment, server migrations, and satellite technology and software applications
Analyze, document, and escalate critical issues to appropriate support groups in a timely manner
Complete site reviews of assigned facilities as directed by the Facilities Manager (or designate)
Provide timely service reporting and complete assigned daily management tasks
Manage regional field support partnerships
Participate in an on-call rotation with Field Services and Tower Support team members (eligible for overtime compensation)
Perform field site preventative maintenance and install upgrades

Qualifications

Education Required: University degree, college diploma or relevant experience
0-2 years of experience in IT environments (network, systems and end user), ideally in a customer facing technical position
Customer service mindset with a high level of attention to detail in all interactions, ensuring quality service
Proficiency in physical set up and deployment of computer equipment
Valid driver's license

Bonus:

Certifications: CompTIA A+, Dell Hardware Technician Support, Cisco Certified Network Associate (CCNA) or Microsoft Certified Systems Associate, WHMIS

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

The belief that what people experience matters more than technology is part of our foundational core. We also believe that our ability as a team grows exponentially when we share success. These centering values – some of our non-negotiables - guide our decisions and inform how we show up daily. Join a team that aims to simplify the path forward and inspire commitment.

With over 380 employees centralized in Saint John, Fredericton, Dieppe and Halifax, we offer the opportunity to create real value by helping people and businesses work smarter. JDI IT supports the entire J.D. Irving Limited group of companies which means we offer opportunities and experiences across a wide breadth of IT areas, businesses and industries. As a member of the JDI IT team, you will be a key player in enabling the business to win by overcoming obstacles and “getting it done”!

We believe in the power of diverse teams and invest in continuous professional growth. We are seeking naturally curious change makers looking to join a collaborative and motivated team. Come help JDI IT Raise the Bar!

Apply About employer

More about this job

Responsibilities

Provide day-to-day operational support and technology mentorship for end-user computing devices and network hardware. Manage incident resolution, site deployments, and preventative maintenance across various field locations.

Requirements

Requires a university degree, college diploma, or relevant experience with 0-2 years in an IT environment. Candidates must possess a customer service mindset, proficiency in hardware deployment, and a valid driver's license.

Skills

Deskside support
Customer service
Incident resolution
Hardware deployment
Network switching
Server hardware
VoIP telephony
Technical mentorship
Preventative maintenance
Troubleshooting
Communication
Field support
Documentation
IT infrastructure
End user computing

Visa sponsorship

Not detected in the job text

Keywords

Technical Analyst
IT Support
Deskside Support
End User Computing
Hardware Deployment
Network Switching
Server Hardware
VoIP
Incident Management
Preventative Maintenance
CompTIA A+
Dell Hardware
Cisco
CCNA
Microsoft
Agile
Field Services
CGP
ITAR
Security Clearance
IT Infrastructure
Desktop Support
Laptop Deployment
Printer Support
Server Migration
Satellite Technology
Software Applications
Customer Service
Technical Mentorship
Operational Support

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