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Added 23 mins ago
P
Real Estate & Operations Lead
Prologis
Toronto, ON
- Full-time
The Senior Manager, Real Estate and Customer Experience leads property operations and customer experience across Prologis’ Greater Toronto Area portfolio. As the region’s most senior RECX…
Added 23 mins ago
RG
Design Studio Manage
Regional Group
Ottawa, ON · Nepean, Ontario
- Full-time
At eQ Homes, we are dedicated to providing an exceptional level of craftsmanship and customer service, from the moment you meet us to the day you receive your keys. We are with you every…
Added 23 mins ago
M
Senior Manager, Marketing, Canada & LATAM
Magnite
Toronto, ON · Canada - Toronto
- Full-time
As Marketing Manager, Canada & LATAM, you will be a key marketing partner to Magnite’s growing commercial teams across Canada and Latin America. Reporting to the VP, International…
Added 23 mins ago
SN
169R1-26-3 Psychosocial Spirit Bereavement Clinician
Six Nations
Ohsweken, ON
- Full-time
…reports to and works under the direction and supervision of the Manager of the Home & Community Care Program. Works collaboratively with the hospice and palliative care programs within the…
Added 23 mins ago
Intake Worker
Health Sciences North
ON · Sudbury, ON
Under the general direction of the Clinical Manager, Ontario Structured Psychotherapy Program.
Added 38 mins ago
D
Team Lead - Health Services
Dynacare
Toronto, ON
- Contract
…Peterborough, Ontario. As a Team Lead, you will report into the Regional Manager of Health Services and provide leadership to assigned sites. You will be responsible for monitoring the…
Added 38 mins ago
WM
Regional Training Manager - Alberta
Wow! Mobile Boutique
AB · Calgary, AB
- Full-time
Job Title: Regional Training Manager – Quebec
Added 38 mins ago
WM
Responsable régional de la formation - Quebec
Wow! Mobile Boutique
Montreal, QC
- Full-time
Titre du poste :Gestionnaire régional(e) de formation – Québec
Added 38 mins ago
GC
Reclamation Manager - Central Canada
Glencore Canada
Sudbury, ON · Greater Sudbury, ON
- Full-time
We are seeking a Reclamation Manager to contribute significantly to the revitalization of legacy mine sites throughout North America. If you have 15+ years of experience, a solid foundation…
Added 38 mins ago
O
Sr. Project Coordinator
ONxpress
Toronto, ON
- Full-time
Perform other duties and responsibilities as assigned by supervisor/manager.
Added 53 mins ago
Store Manager
Rogers Communications
Edmonton, AB
Manage all aspects of store operations, by providing best-in class service and solutionbased customer experiences to our customers while promoting Rogers & Fido brands including Rogers…
Added 53 mins ago
CH
Operations Manager
CBI Home Health
Brandon, MB
- Full-time
…operations and a positive care experience. If you're such a manager, our CBI Specialized Community Services team welcomes your leadership and…
Added 1 hour ago
JI
Technical Analyst, Halifax
J.D. Irving, Limited
Moncton, NB
- Full-time
As a Technical Analyst, delivering exceptional customer service that exceeds expectations is top of mind. In this agile and collaborative position, you will competently assist with deskside…
Added 1 hour ago
GO
Depot Manager
Government of Prince Edward Island
Summerside, PE
- $86,154 to $105,914 CAD / year
- Full-time
…ensure efficient operations and the delivery of high-quality service to Depot customers. The incumbent plays a key role in maintaining operational excellence, supporting team performance,…
Added 1 hour ago
TM
Manager, Business Innovation
Toyota Motor Corporation
Kamloops, BC · Toyota Canada Inc - Head Office
- Full-time
Toyota Canada Inc. is currently looking for a strategic and collaborative Manager, Business Innovation to lead focused retail transformation initiatives to address Customer and Dealer…
Added 1 hour ago
T
District Vice President, New Brunswick
TD
Moncton, NB
- Full-time
…This DVP will be an important member and contributor to the regional leadership…
Added 1 hour ago
Territory Manager - Eastern & Northern Ontario, Maritime and Atlantic Provinces
Ottobock
ON
…healthcare company, we continue to invest in both our people and new service offerings. With more than 10,000 employees worldwide and 900 across North America, we are dedicated to advancing…
Added 1 hour ago
Health Care Aide
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Program Team Manager and a Registered Nurse (RN) or Registered Psychiatric Nurse (RPN), and while demonstrating a commitment to the Mission, Values and…
Added 1 hour ago
Health Care Aide
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Program Team Manager and a Registered Nurse (RN) or Registered Psychiatric Nurse (RPN), and while demonstrating a commitment to the Mission, Values and…
Added 1 hour ago
R&
Senior Privacy Specialist
Robertson & Company Ltd.
Toronto, ON
- Contract
…Health Information Network Providers (HINPs) and Electronic Service Providers…
Added 1 hour ago
TF
Clinic Manager
The Fertility Partners
Vaughan, ON
- $115,000 to $130,000 CAD / year
- Full-time
…or handed off at the moments that mattered most. As Clinic Manager, you will make sure that doesn't happen at your…
Added 2 hours ago
AU
Outside Sales Consultant
Alsco Uniforms
Calgary, AB
- $75,000 CAD / year
- Full-time
…branch you report into. In this position, you will report to a Regional Sales Manager that will train you, coach you and assist you in closing new business. After your 13-week training…
Added 2 hours ago
CO
Project Manager, Parks Delivery
City of Vaughan
Vaughan, ON
- $126,650 to $148,162 CAD / year
- Contract
…Cortellucci Vaughan Hospital; and the 900-acre North Maple Regional Park continue to generate momentum and excitement. Be part of something amazing and build your career at the City of…
Added 2 hours ago
Director, DeNovo Development & Onboarding
Passion Dental Group Inc.
Toronto, ON
Coordinate training and onboarding so new team members understand the Anytime model, systems, workflows, service standards and expectations.
Added 2 hours ago
Y
Heavy Equipment Operator
YORK1
Toronto, ON · Etobicoke, Ontario
- Full-time
- Temporary
…management solutions across Ontario. With a growing fleet and strong regional presence, we are committed to safety, operational excellence, and continuous improvement. Our culture is rooted…

J.D. Irving, Limited

Technical Analyst, Halifax

Moncton, NB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 0-2 years of experience in IT environments (network, systems and end user), ideally in a customer facing technical position
Posting language: English
Posted: Oct 28, 2026

Original job description

J.D. Irving, Limited (JDI) is a family-owned company with diverse operations across Atlantic Canada and beyond, including forestry and forest products, shipbuilding, transportation, food, retail and distribution, construction, and industrial equipment. JDI IT supports all of these businesses, defined by their pace and appetite for change. If you’re curious and motivated by a fast-moving environment and want to contribute to technology that keeps a wide range of businesses running, this opportunity is for you.

As a Technical Analyst, delivering exceptional customer service that exceeds expectations is top of mind. In this agile and collaborative position, you will competently assist with deskside support in a multitude of environments, which includes working with senior leadership. Our team is looking for a strong communicator who thrives on change who can provide tailored support to each customer, while being comfortable with a wide range of technologies.

Now is your chance to join our team to make a lasting impact on a national venture as a Technical Analyst.

All successful applicants must meet requirements for Canadian Controlled Goods Program (CGP), Canadian Government Security clearance, and U.S. International Traffic in Arms Regulations (ITAR).

Responsibilities

Provide day-to-day operational support and technology mentorship to end users, specifically related to end user computing devices (desktops, laptops, mobile devices)
Provide end-to-end resolution of incidents assigned or escalated from Tier 1 (Service Desk), including issues that require a hands-on approach
Complete assigned customer service requests and project tasks
Deploy IT solutions and complete lifecycle activities for end user devices, endpoint network switching and Microsoft server hardware, including J.D. Irving Ltd. site set up and deployment of new end user technologies including desktops, laptops, tablets, printers, VoIP telephony, network equipment, server migrations, and satellite technology and software applications
Analyze, document, and escalate critical issues to appropriate support groups in a timely manner
Complete site reviews of assigned facilities as directed by the Facilities Manager (or designate)
Provide timely service reporting and complete assigned daily management tasks
Manage regional field support partnerships
Participate in an on-call rotation with Field Services and Tower Support team members (eligible for overtime compensation)
Perform field site preventative maintenance and install upgrades

Qualifications

Education Required: University degree, college diploma or relevant experience
0-2 years of experience in IT environments (network, systems and end user), ideally in a customer facing technical position
Customer service mindset with a high level of attention to detail in all interactions, ensuring quality service
Proficiency in physical set up and deployment of computer equipment
Valid driver's license

Bonus:

Certifications: CompTIA A+, Dell Hardware Technician Support, Cisco Certified Network Associate (CCNA) or Microsoft Certified Systems Associate, WHMIS

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

The belief that what people experience matters more than technology is part of our foundational core. We also believe that our ability as a team grows exponentially when we share success. These centering values – some of our non-negotiables - guide our decisions and inform how we show up daily. Join a team that aims to simplify the path forward and inspire commitment.

With over 380 employees centralized in Saint John, Fredericton, Dieppe and Halifax, we offer the opportunity to create real value by helping people and businesses work smarter. JDI IT supports the entire J.D. Irving Limited group of companies which means we offer opportunities and experiences across a wide breadth of IT areas, businesses and industries. As a member of the JDI IT team, you will be a key player in enabling the business to win by overcoming obstacles and “getting it done”!

We believe in the power of diverse teams and invest in continuous professional growth. We are seeking naturally curious change makers looking to join a collaborative and motivated team. Come help JDI IT Raise the Bar!

Apply About employer

More about this job

Responsibilities

Provide day-to-day operational support and technology mentorship for end-user computing devices and network hardware. Manage incident resolution, site deployments, and preventative maintenance across various field locations.

Requirements

Requires a university degree, college diploma, or relevant experience with 0-2 years in an IT environment. Candidates must possess a customer service mindset, proficiency in hardware deployment, and a valid driver's license.

Skills

Deskside support
Customer service
Incident resolution
Hardware deployment
Network switching
Server hardware
VoIP telephony
Technical mentorship
Preventative maintenance
Troubleshooting
Communication
Field support
Documentation
IT infrastructure
End user computing

Visa sponsorship

Not detected in the job text

Keywords

Technical Analyst
IT Support
Deskside Support
End User Computing
Hardware Deployment
Network Switching
Server Hardware
VoIP
Incident Management
Preventative Maintenance
CompTIA A+
Dell Hardware
Cisco
CCNA
Microsoft
Agile
Field Services
CGP
ITAR
Security Clearance
IT Infrastructure
Desktop Support
Laptop Deployment
Printer Support
Server Migration
Satellite Technology
Software Applications
Customer Service
Technical Mentorship
Operational Support

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