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Added 8 mins ago
LC
Health Department Manager
Loblaw Companies Limited
Penticton, BC
- Full-time
Knowledge of retail operations, including merchandising, inventory management, and customer service
Added 9 mins ago
UO
Head Lifeguard/Instructor
University of Alberta
Edmonton, AB
- Full-time
Assist with Aquatic Center maintenance, operations and annual shutdown
Added 9 mins ago
G
Key Account Manager
Greenhouse
Toronto, ON
- Full-time
Build trusted partnerships with buyers, category managers, replenishment and store operations teams.
Added 9 mins ago
JI
Receiver/Shipper Associate
J.D. Irving, Limited
Fredericton, NB
- Full-time
…Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive…
Added 9 mins ago
TS
Thrift Store Clerk
The Salvation Army in Canada
St. Thomas, ON
- Part-time
The Thrift Store Clerk provides service to customers, sorts incoming product and assists in the ongoing retail operations of The Salvation Army St. Thomas Thrift Store.
Added 9 mins ago
TH
Sr. Manager, Restaurant Technology Deployment & Vendor Management, Tim Hortons
Tim Hortons
Toronto, ON
- Full-time
…cost, quality, and schedule. Working closely with Restaurant Operations, Product, Engineering, Infrastructure, Supply Chain, Finance, Procurement, and external partners, this leader drives…
Added 9 mins ago
CB
Accounts Receivable Specialist
CrownRing Bridal House | Maison Nuptiale
Montreal, QC
- Full-time
…join our Finance team. Reporting to the Accounts Receivable Lead, this role is responsible for supporting day-to-day accounts receivable operations, managing credit applications and…
Added 23 mins ago
S&
Planner, Demand Planning
Silk & Snow
Toronto, ON
- Full-time
Coordinate with overseas suppliers and internal inbound logistics teams (Manager, Supply & Inbound Operations) to verify lead times, order accuracy, and vendor compliance.
Added 23 mins ago
SI
Retail Print & Services Supervisor
Staples Inc.
Nanaimo, BC
- Full-time
As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the…
Added 23 mins ago
C
Meat Cutter
Co-op
Wainwright, AB
- Part-time
Perform other duties as assigned to support team operations and customer service initiatives.
Added 23 mins ago
Future Field Leader Trainee
UFA Co-operative Ltd.
Airdrie, AB · Edmonton, AB · Lethbridge, AB · AB · Red Deer County, AB
…well-rounded leaders through hands-on experience across UFA Farm Store operations and key business departments. Participants complete structured rotations in retail, yard operations,…
Added 38 mins ago
PR
Senior Safety Instrumented System Engineer II
Parkland Refining BC Ltd.
Burnaby, BC
- Full-time
…Greater Caribbean, and Europe. The Partnership’s midstream operations include an extensive network of approximately 14,000 miles of pipeline and over 160 terminals. This critical…
Added 38 mins ago
TA
Sales Manager (Calgary South)
Trail Appliances Ltd.
Calgary, AB
- Full-time
…sales department. Reporting to the Director of Sales, you will lead your team in delivering exceptional customer experiences, implementing innovative sales strategies, and achieving…
Added 38 mins ago
TA
Sales Manager (Calgary South)
Trail Appliances AB/SK
Calgary, AB
- Full-time
…sales department. Reporting to the Director of Sales, you will lead your team in delivering exceptional customer experiences, implementing innovative sales strategies, and achieving…
Added 38 mins ago
LF
Gerant de la Boutique - Carrefour Laval
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Montreal, QC
- Full-time
toutes les facettes de vos interactions avec la clientèle, le reste du personnel et les opérations :
Added 53 mins ago
SA
Used Car Sales Manager
Steele Auto Group
Halifax, NS
- Full-time
Ready to lead, build, and grow one of Halifax's established used vehicle operations? Apply today and bring
Added 53 mins ago
FB
Bakery Department Manager
Farm Boy Inc.
Ottawa, ON
- $52,000 to $57,000 CAD / year
- Full-time
…business results. Partnering closely with the Store Manager and Retail Specialist, you’ll bring strategy to life while building a culture rooted in trust, engagement, and high performance.…
Added 53 mins ago
S
Assistant Manager
Structube
Ottawa, ON
- Full-time
Lead by example through a customer-driven attitude by providing exceptional service;
Added 53 mins ago
R(
Assistant Store Manager - Hazeldean Mall
Reitmans (Canada) Ltée/Ltd
Ottawa, ON
- Full-time
…impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team, fostering collaboration, and contributing to a culture rooted in engagement and…
Added 53 mins ago
Area Manager II, YYC4
Amazon
Calgary, AB
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an…
Added 1 hour ago
Corporate Store Key Holder
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Ottawa, ON · NEPEAN, ON
Lead and assist workers in performing their day-to-day tasks
Added 1 hour ago
Pharmacy Manager
Neighbourly Pharmacy
Medicine Hat, AB
Lead, coach, and motivate the pharmacy team to deliver high-quality patient care.
Added 1 hour ago
JI
Technical Analyst, Halifax
J.D. Irving, Limited
Moncton, NB
- Full-time
J.D. Irving, Limited (JDI) is a family-owned company with diverse operations across Atlantic Canada and beyond, including forestry and forest products, shipbuilding, transportation, food,…
Added 1 hour ago
FB
Bakery Department Manager
Farm Boy Inc.
Ottawa, ON
- $52,000 to $57,000 CAD / year
- Full-time
…business results. Partnering closely with the Store Manager and Retail Specialist, you’ll bring strategy to life while building a culture rooted in trust, engagement, and high performance.…
Added 1 hour ago
MH
Construction Project Manager
MHRA Hospitality
Barrie, ON
- Full-time
Lead weekly construction meetings to review project status, schedules, quality standards, and risk mitigation plans.

J.D. Irving, Limited

Technical Analyst, Halifax

Moncton, NB, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: 0-2 years of experience in IT environments (network, systems and end user), ideally in a customer facing technical position
Posting language: English
Posted: Oct 28, 2026

Original job description

J.D. Irving, Limited (JDI) is a family-owned company with diverse operations across Atlantic Canada and beyond, including forestry and forest products, shipbuilding, transportation, food, retail and distribution, construction, and industrial equipment. JDI IT supports all of these businesses, defined by their pace and appetite for change. If you’re curious and motivated by a fast-moving environment and want to contribute to technology that keeps a wide range of businesses running, this opportunity is for you.

As a Technical Analyst, delivering exceptional customer service that exceeds expectations is top of mind. In this agile and collaborative position, you will competently assist with deskside support in a multitude of environments, which includes working with senior leadership. Our team is looking for a strong communicator who thrives on change who can provide tailored support to each customer, while being comfortable with a wide range of technologies.

Now is your chance to join our team to make a lasting impact on a national venture as a Technical Analyst.

All successful applicants must meet requirements for Canadian Controlled Goods Program (CGP), Canadian Government Security clearance, and U.S. International Traffic in Arms Regulations (ITAR).

Responsibilities

Provide day-to-day operational support and technology mentorship to end users, specifically related to end user computing devices (desktops, laptops, mobile devices)
Provide end-to-end resolution of incidents assigned or escalated from Tier 1 (Service Desk), including issues that require a hands-on approach
Complete assigned customer service requests and project tasks
Deploy IT solutions and complete lifecycle activities for end user devices, endpoint network switching and Microsoft server hardware, including J.D. Irving Ltd. site set up and deployment of new end user technologies including desktops, laptops, tablets, printers, VoIP telephony, network equipment, server migrations, and satellite technology and software applications
Analyze, document, and escalate critical issues to appropriate support groups in a timely manner
Complete site reviews of assigned facilities as directed by the Facilities Manager (or designate)
Provide timely service reporting and complete assigned daily management tasks
Manage regional field support partnerships
Participate in an on-call rotation with Field Services and Tower Support team members (eligible for overtime compensation)
Perform field site preventative maintenance and install upgrades

Qualifications

Education Required: University degree, college diploma or relevant experience
0-2 years of experience in IT environments (network, systems and end user), ideally in a customer facing technical position
Customer service mindset with a high level of attention to detail in all interactions, ensuring quality service
Proficiency in physical set up and deployment of computer equipment
Valid driver's license

Bonus:

Certifications: CompTIA A+, Dell Hardware Technician Support, Cisco Certified Network Associate (CCNA) or Microsoft Certified Systems Associate, WHMIS

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

The belief that what people experience matters more than technology is part of our foundational core. We also believe that our ability as a team grows exponentially when we share success. These centering values – some of our non-negotiables - guide our decisions and inform how we show up daily. Join a team that aims to simplify the path forward and inspire commitment.

With over 380 employees centralized in Saint John, Fredericton, Dieppe and Halifax, we offer the opportunity to create real value by helping people and businesses work smarter. JDI IT supports the entire J.D. Irving Limited group of companies which means we offer opportunities and experiences across a wide breadth of IT areas, businesses and industries. As a member of the JDI IT team, you will be a key player in enabling the business to win by overcoming obstacles and “getting it done”!

We believe in the power of diverse teams and invest in continuous professional growth. We are seeking naturally curious change makers looking to join a collaborative and motivated team. Come help JDI IT Raise the Bar!

Apply About employer

More about this job

Responsibilities

Provide day-to-day operational support and technology mentorship for end-user computing devices and network hardware. Manage incident resolution, site deployments, and preventative maintenance across various field locations.

Requirements

Requires a university degree, college diploma, or relevant experience with 0-2 years in an IT environment. Candidates must possess a customer service mindset, proficiency in hardware deployment, and a valid driver's license.

Skills

Deskside support
Customer service
Incident resolution
Hardware deployment
Network switching
Server hardware
VoIP telephony
Technical mentorship
Preventative maintenance
Troubleshooting
Communication
Field support
Documentation
IT infrastructure
End user computing

Visa sponsorship

Not detected in the job text

Keywords

Technical Analyst
IT Support
Deskside Support
End User Computing
Hardware Deployment
Network Switching
Server Hardware
VoIP
Incident Management
Preventative Maintenance
CompTIA A+
Dell Hardware
Cisco
CCNA
Microsoft
Agile
Field Services
CGP
ITAR
Security Clearance
IT Infrastructure
Desktop Support
Laptop Deployment
Printer Support
Server Migration
Satellite Technology
Software Applications
Customer Service
Technical Mentorship
Operational Support

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