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Added 48 mins ago
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Overhead Crane Technician - FIFO 14/14
Convergint
Regina, SK
- Internship
Convergint is currently recruiting for a team-oriented Overhead Crane Technician to join our team in Fort McMurray, AB (Suncor).
Added 1 hour ago
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Heavy Duty Mechanic Apprentice
Glencore
Sparwood, BC
- $116,000 to $126,000 CAD / year
- Full-time
Reporting to the Maintenance Supervisor, Heavy Duty Equipment Technician Apprentices work alongside Red Seal Heavy Duty Mechanics in maintaining our fleet of mining equipment in a shop or…
Added 4 hours ago
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Diesel Technician - Heavy Duty Truck Services
TruckPro, LLC
Cambridge, ON
- Full-time
Added 4 hours ago
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Laboratory Technician 3 - LT3
EORLA - Eastern Ontario Regional Laboratory Association
Ottawa, ON
- Full-time
Added 4 hours ago
BD
CNC Repair & Maintenance Technician
BD Diesel
Abbotsford, BC
- Full-time
The CNC Repair & Maintenance Technician is responsible for maintaining the reliability, safety, and performance of CNC machine tools and related production equipment. The technician…
Added 4 hours ago
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Wind Technician, Cap-Chat
TransAlta
Cap-Chat, QC
- Full-time
Added 4 hours ago
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Apprentice Tech - Truck
Inland Truck & Equipment
Burnaby, BC
- Full-time
The Apprentice Truck & Transport Technician will be responsible for repairing and maintaining diesel engine industrial trucks according to dealership and factory specifications under the…
Added 4 hours ago
OT
Junior Instrumentation Technician
Ontario Transit Group - Ontario Line - Southern Civil, Stations & Tunnel
Toronto, ON
- Full-time
The Junior Instrumentation Technician supports the planning, installation, operation, and maintenance of geotechnical, structural, and environmental monitoring instrumentation for a variety…
Added 5 hours ago
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Sr Field Service Technician
Honeywell
London, ON
- Full-time
…Honeywell’s HVAC, automation controls, life safety, fire, and security systems. Additional responsibilities may also include technical delivery of small service jobs, preventative…
Added 5 hours ago
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Quality Assurance Technician (Night Shift)
Orbia
St. Albert, AB
- $29 CAD / hour
- Full-time
Dura-Line is hiring for a Quality Assurance Technician - Night Shift
Added 5 hours ago
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Quality Assurance Technician (Day Shift)
Orbia
St. Albert, AB
- $29 CAD / hour
- Full-time
Dura-Line is hiring for a Quality Assurance Technician - Day Shift
Added 5 hours ago
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Automotive service technician apprentice
POCO Automotive
Port Coquitlam, BC
- $22 to $29 CAD / hour
- Full-time
- On-site
Automotive Service Technician (Steering, Suspension and Brakes) Trade Certification
Added 5 hours ago
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Field Operations Leader
Securitas Technology Canada
Port Coquitlam, BC
- $90,000 to $100,000 CAD / year
- Full-time
DEP/DEC in electronic security systems, electronics, or a related technical field, or equivalent experience.
Added 5 hours ago
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Manual Machinist
TC Energy
Airdrie, AB
- Full-time
…an Industrial Mechanic (Millwright) or Heavy-Duty Equipment Technician is considered a strong…
Added 5 hours ago
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Tire technician
NICOLETTI PNEUS & MÉCANIQUE
Joliette, QC
- $20.5 to $28.35 CAD / hour
- Full-time
- On-site
Added 6 hours ago
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Heavy Equipment Technician - Journeyperson
FLINT Corp.
Fort McMurray, AB
- Full-time
FLINT is seeking Journeyperson Heavy Equipment Technician-Off Road Certification for a permanent position in Fort McMurray, AB starting November 2026. In this position, you will enjoy a 7/7…
Added 6 hours ago
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S-26-071 | Educator in a school setting [Replacement]
Eastern Townships School Board
Sutton, QC
- $25.83 to $29.8 CAD / hour
- Full-time
Takes part in meetings organized by the day care service technician as regards the organization and operation of the day care service
Added 6 hours ago
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S-26-075 | Educator in a school setting
Eastern Townships School Board
Waterloo, QC
- $25.86 to $29.83 CAD / hour
- Full-time
Takes part in meetings organized by the day care service technician as regards the organization and operation of the day care service
Added 6 hours ago
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S-26-077 | Special Education Technician (Replacement)
Eastern Townships School Board
Richmond, QC
- $28.43 to $40.92 CAD / hour
- Full-time
Added 6 hours ago
ET
S-26-074 | Educator in a school setting (Temporary)
Eastern Townships School Board
Ayer's Cliff, QC
- $25.86 to $29.83 CAD / hour
- Contract
Takes part in meetings organized by the day care service technician as regards the organization and operation of the day care service
Added 6 hours ago
ET
S-26-072 & S-26-073 | Special Education Technician
Eastern Townships School Board
Sherbrooke, QC
- $28.4 to $40.88 CAD / hour
- Full-time
Added 6 hours ago
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Computer network technician
Boss Security Ltd
Winnipeg, MB
- From $36 CAD / hour
- Full-time
- On-site
Implement data, software and hardware security procedures
Added 6 hours ago
HM
Heavy Duty Mechanic
Hudbay Minerals Inc.
Princeton, BC
- Full-time
Red Seal Interprovincial Heavy Duty Equipment Technician certification required
Added 6 hours ago
WP
Maintenance Technician - Power Engineer
Westerner Park
Red Deer, AB
- Full-time
The Maintenance Technician - Power Engineer is a hands-on technical role within Park & Facilities, responsible for the safe and reliable operation, monitoring, maintenance and…
Added 6 hours ago
BD
Manufacturing Technician I
BD Diesel
Abbotsford, BC
- Full-time
We are currently looking for a Converter Technician I (Level I) in our Transmission Department and would love to have you as a part of our team in the effort of expanding operations.

J.D. Irving, Limited

Technical Analyst, Halifax

Moncton, NB, Canada

Full-time

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Job details

Job type: Full-time
Experience: 0-2 years of experience in IT environments (network, systems and end user), ideally in a customer facing technical position
Posting language: English
Posted: Oct 28, 2026

Original job description

J.D. Irving, Limited (JDI) is a family-owned company with diverse operations across Atlantic Canada and beyond, including forestry and forest products, shipbuilding, transportation, food, retail and distribution, construction, and industrial equipment. JDI IT supports all of these businesses, defined by their pace and appetite for change. If you’re curious and motivated by a fast-moving environment and want to contribute to technology that keeps a wide range of businesses running, this opportunity is for you.

As a Technical Analyst, delivering exceptional customer service that exceeds expectations is top of mind. In this agile and collaborative position, you will competently assist with deskside support in a multitude of environments, which includes working with senior leadership. Our team is looking for a strong communicator who thrives on change who can provide tailored support to each customer, while being comfortable with a wide range of technologies.

Now is your chance to join our team to make a lasting impact on a national venture as a Technical Analyst.

All successful applicants must meet requirements for Canadian Controlled Goods Program (CGP), Canadian Government Security clearance, and U.S. International Traffic in Arms Regulations (ITAR).

Responsibilities

Provide day-to-day operational support and technology mentorship to end users, specifically related to end user computing devices (desktops, laptops, mobile devices)
Provide end-to-end resolution of incidents assigned or escalated from Tier 1 (Service Desk), including issues that require a hands-on approach
Complete assigned customer service requests and project tasks
Deploy IT solutions and complete lifecycle activities for end user devices, endpoint network switching and Microsoft server hardware, including J.D. Irving Ltd. site set up and deployment of new end user technologies including desktops, laptops, tablets, printers, VoIP telephony, network equipment, server migrations, and satellite technology and software applications
Analyze, document, and escalate critical issues to appropriate support groups in a timely manner
Complete site reviews of assigned facilities as directed by the Facilities Manager (or designate)
Provide timely service reporting and complete assigned daily management tasks
Manage regional field support partnerships
Participate in an on-call rotation with Field Services and Tower Support team members (eligible for overtime compensation)
Perform field site preventative maintenance and install upgrades

Qualifications

Education Required: University degree, college diploma or relevant experience
0-2 years of experience in IT environments (network, systems and end user), ideally in a customer facing technical position
Customer service mindset with a high level of attention to detail in all interactions, ensuring quality service
Proficiency in physical set up and deployment of computer equipment
Valid driver's license

Bonus:

Certifications: CompTIA A+, Dell Hardware Technician Support, Cisco Certified Network Associate (CCNA) or Microsoft Certified Systems Associate, WHMIS

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

The belief that what people experience matters more than technology is part of our foundational core. We also believe that our ability as a team grows exponentially when we share success. These centering values – some of our non-negotiables - guide our decisions and inform how we show up daily. Join a team that aims to simplify the path forward and inspire commitment.

With over 380 employees centralized in Saint John, Fredericton, Dieppe and Halifax, we offer the opportunity to create real value by helping people and businesses work smarter. JDI IT supports the entire J.D. Irving Limited group of companies which means we offer opportunities and experiences across a wide breadth of IT areas, businesses and industries. As a member of the JDI IT team, you will be a key player in enabling the business to win by overcoming obstacles and “getting it done”!

We believe in the power of diverse teams and invest in continuous professional growth. We are seeking naturally curious change makers looking to join a collaborative and motivated team. Come help JDI IT Raise the Bar!

Apply About employer

More about this job

Responsibilities

Provide day-to-day operational support and technology mentorship for end-user computing devices and network hardware. Manage incident resolution, site deployments, and preventative maintenance across various field locations.

Requirements

Requires a university degree, college diploma, or relevant experience with 0-2 years in an IT environment. Candidates must possess a customer service mindset, proficiency in hardware deployment, and a valid driver's license.

Skills

Deskside support
Customer service
Incident resolution
Hardware deployment
Network switching
Server hardware
VoIP telephony
Technical mentorship
Preventative maintenance
Troubleshooting
Communication
Field support
Documentation
IT infrastructure
End user computing

Visa sponsorship

Not detected in the job text

Keywords

Technical Analyst
IT Support
Deskside Support
End User Computing
Hardware Deployment
Network Switching
Server Hardware
VoIP
Incident Management
Preventative Maintenance
CompTIA A+
Dell Hardware
Cisco
CCNA
Microsoft
Agile
Field Services
CGP
ITAR
Security Clearance
IT Infrastructure
Desktop Support
Laptop Deployment
Printer Support
Server Migration
Satellite Technology
Software Applications
Customer Service
Technical Mentorship
Operational Support

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