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Added 10 mins ago
Senior Project Manager
Gibson Energy
Edmonton, AB · Hardisty, AB · AB · Calgary, AB
As the Senior Project Manager, you’ll lead the planning and execution of larger projects and portfolio of growth and maintenance capital projects across Gibson Energy’s facilities. You’ll…
Added 10 mins ago
Procurement Lead/Senior Buyer
BWXT
Peterborough, ON
The Procurement Lead will report to theStrategic Supply Manager. This Senior Level position provides leadership and support for the procurement and delivery of safety
Added 11 mins ago
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SCM Operations Category Management Advisor
Spirit Omega Inc.
Calgary, AB
- Contract
Reporting to the Manager/Senior Manager, SCM Operations Category Management, the Contract SCM Analyst is responsible for managing assigned category portfolios and related work throughout…
Added 26 mins ago
IA
Accounts Payable Specialist
Indochino Apparel Inc
Vancouver, BC
- $50,000 to $60,000 CAD / year
- Full-time
Responsible for obtaining necessary approvals from Senior Leadership
Added 40 mins ago
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Manager Policy and Risk Management
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- Full-time
The Manager Policy and Risk Management is responsible for research and analysis, policy and procedures, and risk management.
Added 40 mins ago
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- Full-time
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Added 55 mins ago
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Sr Facilities Maintenance Supervisor
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Brampton, ON
- Full-time
As a Sr. Facilities Maintenance Supervisor here at Honeywell, you will hold a senior-level role and maintain a strong focus on managing and optimizing the maintenance and operational…
Added 1 hour ago
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Engineering And Maintenance Manager
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- Full-time
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Mapping Technician
Teranet Inc.
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- Full-time
Reporting to the Senior Manager, Cadastre Maintenance in Registries and Property Solutions, the Mapping Technician will provide map maintenance in Ontario’s Electronic Land Registration…
Added 1 hour ago
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Facilities Associate - $23.00/hr
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Vancouver, BC
- $23 CAD / hour
- Full-time
The facilities team at HQ consists of 4 other associates and the Facilities Manager.
Added 1 hour ago
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Real Estate & Operations Lead
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- Full-time
Title: Senior Manager, Real Estate and Customer Experience
Added 1 hour ago
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193-26-3 Land Based Helper
Six Nations
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Added 2 hours ago
Senior Energy Engineer
GHD Group Pty Ltd
Waterloo, ON
GHD is seeking a Senior Energy Engineer – Building Performance to lead energy modelling, energy-code consulting and decarbonization studies for new and existing buildings across Canada.…
Added 2 hours ago
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Facilities Associate - $23.00/hr
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Vancouver, BC
- $23 CAD / hour
- Full-time
The facilities team at HQ consists of 4 other associates and the Facilities Manager.
Added 2 hours ago
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SCM Operations Category Management Advisor
InSync Systems
Calgary, AB
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Reporting to the Manager/Senior Manager, SCM Operations Category Management, the Contract SCM Analyst is responsible for managing assigned category portfolios and related work throughout…
Added 2 hours ago
Senior Product Manager, Driver Experience
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…perform their best. We are looking for a strategic product manager to join our dynamic and fast-paced team. In this role, you will identify and solve pain points that matter most to drivers…
Added 2 hours ago
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Technical Analyst, Halifax
J.D. Irving, Limited
Moncton, NB
- Full-time
…in a multitude of environments, which includes working with senior leadership. Our team is looking for a strong communicator who thrives on change who can provide tailored support to each…
Added 2 hours ago
GO
Depot Manager
Government of Prince Edward Island
Summerside, PE
- $86,154 to $105,914 CAD / year
- Full-time
Plan and coordinate seasonal startup operations (summer, winter, and school year), including repairs, maintenance plans, and daily follow-up on work priorities and completion status.
Added 2 hours ago
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IT Ops (Operation & Support) Manager
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Toronto, ON · North York, ON
- $110,000 to $150,000 CAD / year
- Full-time
We are seeking a hands-on IT Operations & Support Manager to lead our IT operations team and ensure reliable, secure, and efficient technology services across the organization. Reporting to…
Added 2 hours ago
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Depot Manager
Government of PEI
Summerside, PE
- Full-time
Plan and coordinate seasonal startup operations (summer, winter, and school year), including repairs, maintenance plans, and daily follow-up on work priorities and completion status.
Added 2 hours ago
CS
Active Living Aide - Casual
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Toronto, ON · Kingsway
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Added 2 hours ago
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Full-Time Janitor (4 PM to 12 AM)
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Ottawa, ON · Astoria Senior Apartments
- Full-time
Reporting to the Maintenance Manager, the Janitor is responsible for responding to incoming calls, greeting and directing all visitors, answering inquiries in a positive and professional…
Added 2 hours ago
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Full-Time Janitor (12 AM to 8 AM)
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Ottawa, ON · Astoria Senior Apartments
- Full-time
Reporting to the Maintenance Manager, the Janitor is responsible for responding to incoming calls, greeting and directing all visitors, answering inquiries in a positive and professional…
Added 2 hours ago
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Part-Time Janitor (4 PM to 12 AM)
Cogir Senior Living
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- Part-time
Reporting to the Maintenance Manager, the Janitor is responsible for responding to incoming calls, greeting and directing all visitors, answering inquiries in a positive and professional…

J.D. Irving, Limited

Technical Analyst, Halifax

Moncton, NB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 0-2 years of experience in IT environments (network, systems and end user), ideally in a customer facing technical position
Posting language: English
Posted: Oct 28, 2026

Original job description

J.D. Irving, Limited (JDI) is a family-owned company with diverse operations across Atlantic Canada and beyond, including forestry and forest products, shipbuilding, transportation, food, retail and distribution, construction, and industrial equipment. JDI IT supports all of these businesses, defined by their pace and appetite for change. If you’re curious and motivated by a fast-moving environment and want to contribute to technology that keeps a wide range of businesses running, this opportunity is for you.

As a Technical Analyst, delivering exceptional customer service that exceeds expectations is top of mind. In this agile and collaborative position, you will competently assist with deskside support in a multitude of environments, which includes working with senior leadership. Our team is looking for a strong communicator who thrives on change who can provide tailored support to each customer, while being comfortable with a wide range of technologies.

Now is your chance to join our team to make a lasting impact on a national venture as a Technical Analyst.

All successful applicants must meet requirements for Canadian Controlled Goods Program (CGP), Canadian Government Security clearance, and U.S. International Traffic in Arms Regulations (ITAR).

Responsibilities

Provide day-to-day operational support and technology mentorship to end users, specifically related to end user computing devices (desktops, laptops, mobile devices)
Provide end-to-end resolution of incidents assigned or escalated from Tier 1 (Service Desk), including issues that require a hands-on approach
Complete assigned customer service requests and project tasks
Deploy IT solutions and complete lifecycle activities for end user devices, endpoint network switching and Microsoft server hardware, including J.D. Irving Ltd. site set up and deployment of new end user technologies including desktops, laptops, tablets, printers, VoIP telephony, network equipment, server migrations, and satellite technology and software applications
Analyze, document, and escalate critical issues to appropriate support groups in a timely manner
Complete site reviews of assigned facilities as directed by the Facilities Manager (or designate)
Provide timely service reporting and complete assigned daily management tasks
Manage regional field support partnerships
Participate in an on-call rotation with Field Services and Tower Support team members (eligible for overtime compensation)
Perform field site preventative maintenance and install upgrades

Qualifications

Education Required: University degree, college diploma or relevant experience
0-2 years of experience in IT environments (network, systems and end user), ideally in a customer facing technical position
Customer service mindset with a high level of attention to detail in all interactions, ensuring quality service
Proficiency in physical set up and deployment of computer equipment
Valid driver's license

Bonus:

Certifications: CompTIA A+, Dell Hardware Technician Support, Cisco Certified Network Associate (CCNA) or Microsoft Certified Systems Associate, WHMIS

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

The belief that what people experience matters more than technology is part of our foundational core. We also believe that our ability as a team grows exponentially when we share success. These centering values – some of our non-negotiables - guide our decisions and inform how we show up daily. Join a team that aims to simplify the path forward and inspire commitment.

With over 380 employees centralized in Saint John, Fredericton, Dieppe and Halifax, we offer the opportunity to create real value by helping people and businesses work smarter. JDI IT supports the entire J.D. Irving Limited group of companies which means we offer opportunities and experiences across a wide breadth of IT areas, businesses and industries. As a member of the JDI IT team, you will be a key player in enabling the business to win by overcoming obstacles and “getting it done”!

We believe in the power of diverse teams and invest in continuous professional growth. We are seeking naturally curious change makers looking to join a collaborative and motivated team. Come help JDI IT Raise the Bar!

Apply About employer

More about this job

Responsibilities

Provide day-to-day operational support and technology mentorship for end-user computing devices and network hardware. Manage incident resolution, site deployments, and preventative maintenance across various field locations.

Requirements

Requires a university degree, college diploma, or relevant experience with 0-2 years in an IT environment. Candidates must possess a customer service mindset, proficiency in hardware deployment, and a valid driver's license.

Skills

Deskside support
Customer service
Incident resolution
Hardware deployment
Network switching
Server hardware
VoIP telephony
Technical mentorship
Preventative maintenance
Troubleshooting
Communication
Field support
Documentation
IT infrastructure
End user computing

Visa sponsorship

Not detected in the job text

Keywords

Technical Analyst
IT Support
Deskside Support
End User Computing
Hardware Deployment
Network Switching
Server Hardware
VoIP
Incident Management
Preventative Maintenance
CompTIA A+
Dell Hardware
Cisco
CCNA
Microsoft
Agile
Field Services
CGP
ITAR
Security Clearance
IT Infrastructure
Desktop Support
Laptop Deployment
Printer Support
Server Migration
Satellite Technology
Software Applications
Customer Service
Technical Mentorship
Operational Support

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