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Added 8 mins ago
C
Pharmacist, Quality Assuranc - Temporary Full Time - Burnaby, BC
CareRx
Burnaby, BC
- Full-time
The Pharmacist, Quality Assurance is responsible for ensuring that daily pharmacy dispensary operations are carried out safely, accurately and efficiently to support the timely delivery of…
Added 8 mins ago
Propane Specialist - Driver
Superior Plus Propane Talent Acquisition
Moncton, NB
Conduct and maintain the highest standard of safety in all activities and operations ensuring compliance with the regulatory bodies and relevant regulations. This includes conducting and,…
Added 8 mins ago
SE
Manager, B2B E-Commerce Programs
Samsung Electronics
Mississauga, ON
- Full-time
Perform and assist the operations team on sell-out forecast and site operation monitoring
Added 8 mins ago
WC
(CAN) Site People Partner (HRBP) (Calgary/RockyView)
Walmart Canada
Rocky View No 44, AB · Rocky View County, AB
- Full-time
…assigned region. This position partners closely with the General Manager(s) and other management team members on a regular…
Added 10 mins ago
CB
Assistant manager - food services
Canopy by Hilton Toronto Yorkville
Toronto, ON
- From $36 CAD / hour
- Full-time
- On-site
Added 10 mins ago
DD
Restaurant manager
Donair Dude
Kamloops, BC
- From $36.6 CAD / hour
- Full-time
- On-site
Added 11 mins ago
FI
Restaurant manager
Famoso Italian Pizzeria
Abbotsford, BC
- From $36.7 CAD / hour
- Full-time
- On-site
Plan, organize, direct, control and evaluate daily operations
Added 23 mins ago
GS
Business Development Manager – RMC Solutions
Giatec Scientific Inc.
Ottawa, ON
- Full-time
…are transforming how ready-mix concrete producers optimize operations, reduce waste, and improve quality. We’re headquartered in Ottawa with a growing North American sales…
Added 23 mins ago
LS
MARINE DIVISION MANAGER
Landmark Solutions
Salmon Arm, BC
- Full-time
Reporting to the Chief Operating Officer (COO), the Marine Division Manager is responsible for the division’s people, operations and financial performance by leading the Welding and…
Added 38 mins ago
BC
Project Manager - Buildings West
Bird Construction
Edmonton, AB
- Full-time
Project Manager - Buildings WestReporting to the Director of Operations, the Project Manager - Buildings West will be responsible for total project delivery including planning, execution…
Added 38 mins ago
Production Supervisor
Amrize
Hamilton, ON
Report required modifications or capital expenditures to the Site Manager to enhance productivity, working conditions, and safety.
Added 38 mins ago
Senior Buyer
Domtar Products
Port Mellon, BC
As a valued member of our Procurement Team and working with the support of the Manager, Supply Chain, you will source, procure and manage inventory of designated commodities. Lead strategic…
Added 38 mins ago
Director, Senior Product Manager, Global Capital Markets (GCM) Transformation - Toronto, ON
Scotiabank
Toronto, ON
The Senior Product Manager is accountable for the strategy, roadmap, and success of a significant Capital Markets product or complex business capability. The role partners with business,…
Added 38 mins ago
Senior Manager and Team Lead, Credit Risk, Retail
Scotiabank
ON · Mississauga, ON
Support and ensure resources are available and scheduled for Deal Support (Contact Centre Internal to ACE) in partnership with Sr Manager Deal Operations Support and Delivery.
Added 38 mins ago
Senior Manager, Product Manager, Global Capital Markets (GCM) Transformation - Toronto, ON
Scotiabank
Toronto, ON
Senior Manager, Product Manager, Global Capital Markets (GCM) Transformation – Toronto, ON
Added 38 mins ago
LM
Manager, Workplace Operations & Executive Support - Canada
Liberty Mutual Canada
Remote, Canada
- Full-time
- Remote
The Manager, Workplace Operations & Executive Support, Canada leads the safe, effective and consistent operation of Liberty Mutual Canada workplaces and the Canadian Centralized Executive…
Added 38 mins ago
E
Director, Construction
Extendicare
Markham, ON · Extendicare (Canada) Inc (Steeles Ave.)
- Full-time
…accountable for the successful delivery of Extendicare's multi-site LTC redevelopment program, which spans new-build and redeveloped homes at various stages from pre-construction through…
Added 38 mins ago
FR
Account Manager
Foresight Recruitment Group
Mississauga, ON
- $75,000 to $85,000 CAD / year
- Full-time
As its Ontario operations continue to grow, the organization is seeking an experienced Account Manager – Security Operations to play a key role in developing its regional presence.
Added 46 mins ago
P
Customer service manager - retail
PacWest
Edmonton, AB
- $44 to $47 CAD / hour
- Full-time
- On-site
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 53 mins ago
Mineral Development Engineer
Department of Energy and Mines
St. John's, NL
…Newfoundland and Labrador’s mining industry. Reporting to the Manager of Engineering Analysis, the position is responsible for engineering analyses, technical and economic evaluations, and…
Added 53 mins ago
FSQA Technician
HelloFresh
AB
…food safety and quality assurance system. Reporting to the site FSQA Manager, you will work closely with the Production and Receiving teams to uphold our FSQA standards at the distribution…
Added 1 hour ago
EO
Retail sales manager
END OF THE ROLL
Nanaimo, BC
- From $43.27 CAD / hour
- Full-time
- On-site
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 1 hour ago
AG
Pressroom Manager
Apex Graphics
Mississauga, ON
- Full-time
We are looking for a dedicated and skilled Pressroom Manager to take charge of our printing operations and keep quality, efficiency, and safety running at full speed. If you thrive in a…
Added 1 hour ago
IG
Construction Manager
Insight Global
Toronto, ON · Etobicoke, ON
- $52 to $76 CAD / hour
- Contract
We are seeking an experienced Construction Manager to support the successful delivery of a large-scale data centre project as it progresses through its final stages of construction,…
Added 1 hour ago
QM
Retail Assistant Manager
Quantum Management Services Ltd.
Toronto, ON
- $28 CAD / hour
- Contract
Our client is seeking a detail-oriented Retail Assistant Manager to oversee daily retail activities. The role focuses on store operations, customer service, inventory management, vendor…

J.D. Irving, Limited

Technical Analyst, Halifax

Moncton, NB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 0-2 years of experience in IT environments (network, systems and end user), ideally in a customer facing technical position
Posting language: English
Posted: Oct 28, 2026

Original job description

J.D. Irving, Limited (JDI) is a family-owned company with diverse operations across Atlantic Canada and beyond, including forestry and forest products, shipbuilding, transportation, food, retail and distribution, construction, and industrial equipment. JDI IT supports all of these businesses, defined by their pace and appetite for change. If you’re curious and motivated by a fast-moving environment and want to contribute to technology that keeps a wide range of businesses running, this opportunity is for you.

As a Technical Analyst, delivering exceptional customer service that exceeds expectations is top of mind. In this agile and collaborative position, you will competently assist with deskside support in a multitude of environments, which includes working with senior leadership. Our team is looking for a strong communicator who thrives on change who can provide tailored support to each customer, while being comfortable with a wide range of technologies.

Now is your chance to join our team to make a lasting impact on a national venture as a Technical Analyst.

All successful applicants must meet requirements for Canadian Controlled Goods Program (CGP), Canadian Government Security clearance, and U.S. International Traffic in Arms Regulations (ITAR).

Responsibilities

Provide day-to-day operational support and technology mentorship to end users, specifically related to end user computing devices (desktops, laptops, mobile devices)
Provide end-to-end resolution of incidents assigned or escalated from Tier 1 (Service Desk), including issues that require a hands-on approach
Complete assigned customer service requests and project tasks
Deploy IT solutions and complete lifecycle activities for end user devices, endpoint network switching and Microsoft server hardware, including J.D. Irving Ltd. site set up and deployment of new end user technologies including desktops, laptops, tablets, printers, VoIP telephony, network equipment, server migrations, and satellite technology and software applications
Analyze, document, and escalate critical issues to appropriate support groups in a timely manner
Complete site reviews of assigned facilities as directed by the Facilities Manager (or designate)
Provide timely service reporting and complete assigned daily management tasks
Manage regional field support partnerships
Participate in an on-call rotation with Field Services and Tower Support team members (eligible for overtime compensation)
Perform field site preventative maintenance and install upgrades

Qualifications

Education Required: University degree, college diploma or relevant experience
0-2 years of experience in IT environments (network, systems and end user), ideally in a customer facing technical position
Customer service mindset with a high level of attention to detail in all interactions, ensuring quality service
Proficiency in physical set up and deployment of computer equipment
Valid driver's license

Bonus:

Certifications: CompTIA A+, Dell Hardware Technician Support, Cisco Certified Network Associate (CCNA) or Microsoft Certified Systems Associate, WHMIS

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

The belief that what people experience matters more than technology is part of our foundational core. We also believe that our ability as a team grows exponentially when we share success. These centering values – some of our non-negotiables - guide our decisions and inform how we show up daily. Join a team that aims to simplify the path forward and inspire commitment.

With over 380 employees centralized in Saint John, Fredericton, Dieppe and Halifax, we offer the opportunity to create real value by helping people and businesses work smarter. JDI IT supports the entire J.D. Irving Limited group of companies which means we offer opportunities and experiences across a wide breadth of IT areas, businesses and industries. As a member of the JDI IT team, you will be a key player in enabling the business to win by overcoming obstacles and “getting it done”!

We believe in the power of diverse teams and invest in continuous professional growth. We are seeking naturally curious change makers looking to join a collaborative and motivated team. Come help JDI IT Raise the Bar!

Apply About employer

More about this job

Responsibilities

Provide day-to-day operational support and technology mentorship for end-user computing devices and network hardware. Manage incident resolution, site deployments, and preventative maintenance across various field locations.

Requirements

Requires a university degree, college diploma, or relevant experience with 0-2 years in an IT environment. Candidates must possess a customer service mindset, proficiency in hardware deployment, and a valid driver's license.

Skills

Deskside support
Customer service
Incident resolution
Hardware deployment
Network switching
Server hardware
VoIP telephony
Technical mentorship
Preventative maintenance
Troubleshooting
Communication
Field support
Documentation
IT infrastructure
End user computing

Visa sponsorship

Not detected in the job text

Keywords

Technical Analyst
IT Support
Deskside Support
End User Computing
Hardware Deployment
Network Switching
Server Hardware
VoIP
Incident Management
Preventative Maintenance
CompTIA A+
Dell Hardware
Cisco
CCNA
Microsoft
Agile
Field Services
CGP
ITAR
Security Clearance
IT Infrastructure
Desktop Support
Laptop Deployment
Printer Support
Server Migration
Satellite Technology
Software Applications
Customer Service
Technical Mentorship
Operational Support

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