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Added 14 mins ago
AE
Heavy Duty Fleet Mechanic
ATCO Electric
Slave Lake, AB
- Full-time
Execute maintenance and repairs on a diverse range of company vehicles, including trucks (light and heavy), hydraulic systems, tracked vehicles, and trailers.
Added 14 mins ago
V
Quality Technician
Voltava
Windsor, ON · Greater Windsor Metropolitan Area
- Full-time
…partner formed through the combination of Detroit Manufacturing Systems, Android Industries, and Avancez with approximately 5,400 Team Members across 21 facilities worldwide. Our vibrant,…
Added 30 mins ago
AU
Technician, Construction & Maintenance - NW (Westlock)
Apex Utilities Inc.
Westlock, AB
- Full-time
Job Posting: Technician, Construction & Maintenance – Westlock
Added 44 mins ago
LC
Pharmacy Assistant - CPS
Loblaw Companies Limited
Mississauga, ON
- Full-time
Accurately enter and maintain appropriate data within the applicable systems
Added 1 hour ago
Library Technician, Public Services
Okanagan College
Vernon, BC
…Library Technicians, and other campus service areas, the Library Technician, Public Services provides excellent customer service to students, employees, and community members. The position…
Added 1 hour ago
BP
Quality Technician l - Electrical & Controls
Bruce Power
Bruce Power
- Full-time
In support of achieving excellence and business results through safe, reliable operations, our Quality Division is currently hiring for a Quality Technician I – Electrical & Controls.
Added 1 hour ago
SD
Pharmacy Assistant - CPS
Shoppers Drug Mart
Mississauga, ON
- Full-time
Accurately enter and maintain appropriate data within the applicable systems
Added 1 hour ago
VC
Automotive Technician Apprentice
Volvo Cars Lakeridge
Ajax, ON
- Full-time
…Apprentice to join our skilled team and grow into a future 310s…
Added 2 hours ago
P
Diesel Truck Technician Mechanic II 3rd-5th Year Apprentice Program
Penske
Laval, QC
- Full-time
A Penske Technician II will generally assist in the overhaul of major components or remove/replace major components at the direction of Lead Technician or Maintenance Supervisor.…
Added 2 hours ago
CE
Instrumentation Maintenance Technician
Cenovus Energy
Rainbow Lake, AB
- Full-time
Reporting to the Maintenance Senior Coordinator, the Maintenance Technician, Instrumentation is a hands-on position responsible for the safe and effective execution of instrumentation…
Added 2 hours ago
D
Team Lead - Health Services
Dynacare
Toronto, ON
- Contract
Internal Posting Deadline: Internal application to be received no later than November 3, 2026
Added 2 hours ago
CI
Wind Turbine Technician
Capstone Infrastructure Corporation
Goulais River, ON
- $30 to $38 CAD / hour
- Full-time
Capstone is seeking a Wind Turbine Technician. With minimal supervision from higher level technical and/or management staff, the Technician utilize skills and training to perform…
Added 2 hours ago
JI
Technical Analyst, Halifax
J.D. Irving, Limited
Moncton, NB
- Full-time
Certifications: CompTIA A+, Dell Hardware Technician Support, Cisco Certified Network Associate (CCNA) or Microsoft Certified Systems Associate, WHMIS
Added 2 hours ago
EM
HVAC Refrigeration Technician - 3rd Year Apprentice to Journeyman
Enviro-Tech Mechanical Services Ltd.
Vancouver, BC
- Full-time
HVAC Refrigeration Technician – 3rd Year Apprentice to Journeyman
Added 3 hours ago
A
Heavy Duty Fleet Mechanic
ATCO
Slave Lake, AB
- Full-time
Execute maintenance and repairs on a diverse range of company vehicles, including trucks (light and heavy), hydraulic systems, tracked vehicles, and trailers.
Added 3 hours ago
Quality Technician
Android/Avancez
Windsor, ON
…partner formed through the combination of Detroit Manufacturing Systems, Android Industries, and Avancez with approximately 5,400 Team Members across 21 facilities worldwide. Our vibrant,…
Added 6 hours ago
NM
Agriculture Equipment Technician
Nelson Motors and Equipment
Avonlea, SK
- Full-time
As an Agricultural Equipment Technician, you are self‑motivated to perform complex diagnostics, service repairs, and maintenance on agricultural and turf equipment while supporting an…
Added 6 hours ago
NR
Instrumentation and Control Technician
Niagara Region
ON · Niagara, ON
- Full-time
The Instrumentation and Control Technician is responsible for the installation, calibration, maintenance, troubleshooting, repair, testing, and inspection of instrumentation and process…
Added 11 hours ago
GW
Deskside Technician
Gowling WLG
Ottawa, ON
- $57,000 to $70,000 CAD / year
- Full-time
Responsible for providing in person application and hardware systems support for the Ottawa office. The Deskside Technician is responsible for ensuring that requests for support are handled…
Added 13 hours ago
UO
CNC Machinist Technician
University of Waterloo
Waterloo, ON
- Full-time
The CNC Machinist Technician is responsible for precision machining, fabrication, and assembly of research and test equipment which is used in various labs throughout the Engineering…
Added 13 hours ago
ENGINEERING TECHNOLOGIST TECHNICIAN 1
City of Toronto
Toronto, ON
As an Engineering Technologist Technician 1, the successful candidate will support the Street Permits section of Transportation Services division in the Utility Management or Construction…
Added 13 hours ago
ENGINEERING TECHNOLOGIST TECHNICIAN 1
City of Toronto
Toronto, ON
Programs, operates and maintains a variety of digital, analogue, wireless, computerized and other equipment and systems in performing surveys, drafting, calculations, diagnostics, repairs,…
Added 15 hours ago
CO
Mechanics Trades II (full-time) – Closes Friday, November 6, 2026
City of Powell River BC
Powell River, BC
- Full-time
…Interprovincial Red Seal endorsement as a Heavy-Duty Equipment Technician, Automotive Service Technician, or Truck and Transport Mechanic. Valid BC driver’s lincense, class 2 with Air…
Added 16 hours ago
C
Responsable de l'environnement, de la santé et de la sécurité
Celanese
Boucherville, QC
- Full-time
Conduct inspections and audits in collaboration with the OHS technician to ensure proper application of standards and compliance with municipal, provincial, and federal requirements
Added 16 hours ago
PA
Automotive Master Service Technician - Hyundai
Pfaff Automotive Partners Inc.
Woodbridge, ON
- Full-time
…walks through our doors. We're looking for a Automotive Service Technician who takes pride in quality, teamwork, and delivering an exceptional service…

J.D. Irving, Limited

Technical Analyst, Halifax

Moncton, NB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 0-2 years of experience in IT environments (network, systems and end user), ideally in a customer facing technical position
Posting language: English
Posted: Oct 28, 2026

Original job description

J.D. Irving, Limited (JDI) is a family-owned company with diverse operations across Atlantic Canada and beyond, including forestry and forest products, shipbuilding, transportation, food, retail and distribution, construction, and industrial equipment. JDI IT supports all of these businesses, defined by their pace and appetite for change. If you’re curious and motivated by a fast-moving environment and want to contribute to technology that keeps a wide range of businesses running, this opportunity is for you.

As a Technical Analyst, delivering exceptional customer service that exceeds expectations is top of mind. In this agile and collaborative position, you will competently assist with deskside support in a multitude of environments, which includes working with senior leadership. Our team is looking for a strong communicator who thrives on change who can provide tailored support to each customer, while being comfortable with a wide range of technologies.

Now is your chance to join our team to make a lasting impact on a national venture as a Technical Analyst.

All successful applicants must meet requirements for Canadian Controlled Goods Program (CGP), Canadian Government Security clearance, and U.S. International Traffic in Arms Regulations (ITAR).

Responsibilities

Provide day-to-day operational support and technology mentorship to end users, specifically related to end user computing devices (desktops, laptops, mobile devices)
Provide end-to-end resolution of incidents assigned or escalated from Tier 1 (Service Desk), including issues that require a hands-on approach
Complete assigned customer service requests and project tasks
Deploy IT solutions and complete lifecycle activities for end user devices, endpoint network switching and Microsoft server hardware, including J.D. Irving Ltd. site set up and deployment of new end user technologies including desktops, laptops, tablets, printers, VoIP telephony, network equipment, server migrations, and satellite technology and software applications
Analyze, document, and escalate critical issues to appropriate support groups in a timely manner
Complete site reviews of assigned facilities as directed by the Facilities Manager (or designate)
Provide timely service reporting and complete assigned daily management tasks
Manage regional field support partnerships
Participate in an on-call rotation with Field Services and Tower Support team members (eligible for overtime compensation)
Perform field site preventative maintenance and install upgrades

Qualifications

Education Required: University degree, college diploma or relevant experience
0-2 years of experience in IT environments (network, systems and end user), ideally in a customer facing technical position
Customer service mindset with a high level of attention to detail in all interactions, ensuring quality service
Proficiency in physical set up and deployment of computer equipment
Valid driver's license

Bonus:

Certifications: CompTIA A+, Dell Hardware Technician Support, Cisco Certified Network Associate (CCNA) or Microsoft Certified Systems Associate, WHMIS

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

The belief that what people experience matters more than technology is part of our foundational core. We also believe that our ability as a team grows exponentially when we share success. These centering values – some of our non-negotiables - guide our decisions and inform how we show up daily. Join a team that aims to simplify the path forward and inspire commitment.

With over 380 employees centralized in Saint John, Fredericton, Dieppe and Halifax, we offer the opportunity to create real value by helping people and businesses work smarter. JDI IT supports the entire J.D. Irving Limited group of companies which means we offer opportunities and experiences across a wide breadth of IT areas, businesses and industries. As a member of the JDI IT team, you will be a key player in enabling the business to win by overcoming obstacles and “getting it done”!

We believe in the power of diverse teams and invest in continuous professional growth. We are seeking naturally curious change makers looking to join a collaborative and motivated team. Come help JDI IT Raise the Bar!

Apply About employer

More about this job

Responsibilities

Provide day-to-day operational support and technology mentorship for end-user computing devices and network hardware. Manage incident resolution, site deployments, and preventative maintenance across various field locations.

Requirements

Requires a university degree, college diploma, or relevant experience with 0-2 years in an IT environment. Candidates must possess a customer service mindset, proficiency in hardware deployment, and a valid driver's license.

Skills

Deskside support
Customer service
Incident resolution
Hardware deployment
Network switching
Server hardware
VoIP telephony
Technical mentorship
Preventative maintenance
Troubleshooting
Communication
Field support
Documentation
IT infrastructure
End user computing

Visa sponsorship

Not detected in the job text

Keywords

Technical Analyst
IT Support
Deskside Support
End User Computing
Hardware Deployment
Network Switching
Server Hardware
VoIP
Incident Management
Preventative Maintenance
CompTIA A+
Dell Hardware
Cisco
CCNA
Microsoft
Agile
Field Services
CGP
ITAR
Security Clearance
IT Infrastructure
Desktop Support
Laptop Deployment
Printer Support
Server Migration
Satellite Technology
Software Applications
Customer Service
Technical Mentorship
Operational Support

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