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J&M Group

Adobe CDP Architect

  • Vancouver, BC, Canada

Full-time

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Job details

Job type
Full-time
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Experience
3+ years of hands-on experience with Adobe Real-Time CDP and strong experience with Adobe Experience Platform.
Posting language
English
Posted

Original job description

We are looking for an experienced Adobe CDP Architect to support a customer data and journey transformation program for a Canadian utility client. The role will lead journey-mapping and business-discovery workshops, translate business outcomes into Adobe Real-Time CDP architecture, and provide technical leadership across data, identity, governance, integration, and activation. The architect will work closely with business stakeholders and delivery teams to design practical, privacy-compliant solutions and guide implementation.

Key Responsibilities

  • Lead journey-mapping and use-case refinement workshops with business and technology stakeholders.
  • Translate customer journeys, business rules, and desired outcomes into data, identity, profile, audience, and activation requirements.
  • Own the Adobe Real-Time CDP architecture, including schemas, identity namespaces, ingestion patterns, consent, governance, segmentation, and activation.
  • Design integrations between Adobe Experience Platform and enterprise systems such as SAP, Microsoft Fabric, Azure, AWS, Salesforce Marketing Cloud, and legacy platforms.
  • Provide architectural direction across Adobe Journey Optimizer or Campaign, Adobe Target, Customer Journey Analytics, and related AEP capabilities.
  • Guide implementation teams through technical design, delivery sequencing, testing, production readiness, and knowledge transfer.
  • Partner with Privacy, Security, Legal, Data, and business teams to embed privacy by design and compliant activation.
  • Support solution sizing, effort estimation, roadmap development, and resource planning.

Required Experience & Skills

  • 7 10+ years in customer data, marketing technology, digital architecture, or related enterprise architecture roles.
  • 3+ years of hands-on experience with Adobe Real-Time CDP and strong experience with Adobe Experience Platform.
  • Deep expertise in customer profiles, identity resolution, schema design, data modeling, segmentation, and activation.
  • Experience with Adobe Journey Optimizer or Campaign, Adobe Target, Customer Journey Analytics, and Adobe data-collection capabilities.
  • Experience with batch, streaming, API-based, and event-based integrations, plus data transformation and JavaScript tagging.
  • Working knowledge of SQL, XML, JSON, JavaScript, HTML, CSS, and at least one programming language such as Python.
  • Ability to translate business strategy and use cases into architecture, platform requirements, data models, integration designs, and delivery roadmaps.
  • Strong client-facing communication, workshop facilitation, stakeholder management, and technical leadership skills.
  • Understanding of data governance, consent, security, retention, and privacy regulations, including PIPEDA, GDPR, and CCPA.

Preferred

  • Experience in utilities, energy, telecommunications, financial services, or another regulated industry.
  • Familiarity with CIS, billing, payments, contact-center, OMS, IoT, or AMI data.
  • Adobe Experience Platform, Real-Time CDP, or Journey Optimizer certification.
  • Experience working in Agile, multi-vendor, and large enterprise transformation programs.

Skills

  • Adobe Real-Time CDP and Adobe Experience Platform architecture
  • Customer journey mapping and use-case translation
  • Identity resolution, unified customer profiles, schema design, and data modeling
  • Enterprise data integration across batch, streaming, APIs, and event-based sources
  • Client-facing workshop facilitation and technical leadership.
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More about this job

Responsibilities

Lead customer journey and use-case workshops, translating business outcomes into Adobe Real-Time CDP architecture and requirements for data, identity, profiles, audiences, and activation. Guide integrations and implementation across Adobe and enterprise platforms, embedding privacy and governance while supporting delivery planning, testing, and knowledge transfer.

Requirements

Requires 10+ years in customer data, marketing technology, digital architecture, or related enterprise architecture, including at least three years of hands-on Adobe Real-Time CDP experience and strong Adobe Experience Platform expertise. Candidates should bring deep knowledge of identity, profiles, data modeling, segmentation, integrations, privacy regulations, and client-facing technical leadership; experience in regulated industries is preferred.

Skills

  • Adobe Real-Time CDP
  • Adobe Experience Platform
  • Customer Journey Mapping
  • Identity Resolution
  • Unified Customer Profiles
  • Schema Design
  • Data Modeling
  • Audience Segmentation
  • Data Integration
  • Privacy and Data Governance
  • Workshop Facilitation
  • Technical Leadership
  • Adobe Journey Optimizer
  • Adobe Target
  • Customer Journey Analytics
  • JavaScript

Visa sponsorship

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Categories

  • Technology
  • Data & Analytics
  • Management & Leadership
  • Consulting
  • Marketing

Keywords

  • Adobe Real-Time CDP
  • Adobe Experience Platform
  • Adobe Journey Optimizer
  • Adobe Campaign
  • Adobe Target
  • Customer Journey Analytics
  • Customer Data Platform
  • Journey Mapping
  • Identity Resolution
  • Unified Customer Profiles
  • Identity Namespaces
  • Schema Design
  • Data Modeling
  • Audience Segmentation
  • Data Activation
  • Batch Integration
  • Streaming Integration
  • API Integration
  • Event-Based Integration
  • JavaScript Tagging
  • SQL
  • XML
  • JSON
  • Python
  • Data Governance
  • Consent Management
  • Privacy by Design
  • PIPEDA
  • GDPR
  • CCPA

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