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Added 1 day ago
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CCaaS Developer
Accenture
Montreal, QC
- Full-time
A hands-on CCaaS Developer with deep technical expertise in Amazon Connect and Google Cloud Contact Center AI (CCAI). You are passionate about building scalable, intelligent customer…
Added 1 day ago
US
Adobe CDP Architect
United Software Group Inc
Vancouver, BC
- $100 to $110 CAD / hour
- Contract
Familiarity with CIS, billing, payments, contact-center, OMS, IoT, or AMI data.
Added 2 days ago
JG
Adobe CDP Architect
J&M Group
Vancouver, BC
- Full-time
Familiarity with CIS, billing, payments, contact-center, OMS, IoT, or AMI data.
Added 3 days ago
MC
Software QA Lead - HandyDART
MatchBox Consulting Group
New Westminster, BC
- Contract
Our client is replacing its core operating platform, a cloud-based SaaS solution used for trip booking, scheduling, and dispatching, with interfaces to external systems. The QA Lead will…
Added 3 days ago
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Technical Solutions Manager (Network Solutions Architect)
Kyndryl
Regina, SK
- Full-time
Position: Technical Solutions Manager (Network Solutions Architect) (Non-Union)
Added 3 days ago
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Tier 4 Technical Support Architect
Diligent
Canada
- Full-time
As a Tier 4 Technical Support Architect, you will provide an exceptional level of support to customers across all
Added 5 days ago
LI
Contact Center Solution Architect
LanceSoft, Inc.
Toronto, ON
- Contract
IVR-Contact Center Solution Architect Position Salesforce Service Cloud Voice(1) Experience on Designing| Configuring and implementing Voice-Enabled Contact Center Solutions using…
Added 8 days ago
LT
Microsoft Dynamics 365 Solution Architect / Dynamics Architect
Lorven Technologies Inc.
Toronto, ON · Greater Toronto Area, Canada
- Contract
Job Title: Microsoft Dynamics 365 Solution Architect / Dynamics Architect
Added 8 days ago
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Senior Salesforce Developer
Tekshapers
ON · Ontario, Canada
- Full-time
Ability to define, architect and delivery business solution to service contact center business cases
Added 8 days ago
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Architecte de solutions senior
Astek
Montreal, QC · Greater Montreal Metropolitan Area
- Contract
Job Opportunity: Senior Microsoft / Power Platform Solutions Architect
Added 8 days ago
ES
Microsoft Dynamics 365 Solution Architect
Epsilon Solutions Ltd.
Toronto, ON
- Contract
Microsoft Dynamics 365 Solution Architect / Dynamics Architect
Added 9 days ago
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Domain Enterprise Architect
Nutrien
Calgary, AB
- Full-time
The Domain Enterprise Architect - Downstream is accountable for the architecture of Nutrien's Retail and grower-facing business domain. The role connects business strategy, customer and…
Added 9 days ago
AI
Microsoft Dynamics 365 Architect
Aptino, Inc.
Toronto, ON
- $65 to $70 CAD / hour
- Contract
Architect integrations with Azure services, SAP, ERP systems, contact center platforms, and third-party applications.
Added 9 days ago
ZS
Senior Salesforce Developer
Zodiac Solutions, Inc
Toronto, ON
- Full-time
Ability to define, architect and delivery business solution to service contact center business cases
Added 10 days ago
Enterprise Architect (Customer Experience & Digital Transformation)
Capgemini
Vancouver, BC
Enable omnichannel customer experiences across web, mobile, contact center, and digital channels.
Added 11 days ago
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Solutions Architect
Presidio
Grand Rapids, MB
- Full-time
A successful Networking Solutions Architect (SA) should be able to develop, present, and educate on various network infrastructure technologies (LAN/WAN, Data Center Switching, Security,…
Added 11 days ago
DI
Salesforce Architect (1851) $120-130hr
Direct IT Recruiting Inc.
Mississauga, ON
- Contract
Skills: 5+ years Salesforce Architect, Marketing Cloud, Sales Cloud, Service Cloud, Integration, data models, data migration, API, CCaaS (Contact Center), Journey Builder, Email Studio,…
Added 12 days ago
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Power Platform Administrator & Governance Lead
Raise
Calgary, AB
- Full-time
Microsoft Certified: Power Platform Solution Architect Expert (PL-600)
Added 12 days ago
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Principal Sales Consultant - Oracle Communications - Siebel/CRM Architect
Oracle
Canada
- Full-time
Oracle Communications is seeking a senior presales solution architect to help communications service providers modernize customer engagement, digital commerce, order management, billing…
Added 12 days ago
SL
Principal AI Engineer
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
…cloud capabilities, and building GenAI solutions across our contact centers in Canada, Asia, and the US. This role offers an exciting opportunity to shape the future of our contact center…
Added 12 days ago
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Senior Genesys Cloud PS Consultant (Genesys AI experience)
Miratech
Toronto, ON
- Full-time
7+ years of experience in enterprise technology consulting, solution consulting, or contact center transformation.
Added 14 days ago
MD
SOC Manager - Information Systems Manager
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Working Title: Security Operations Center (SOC) Manager
Added 16 days ago
UT
Application Architect - #26-26043
US Tech Solutions
Toronto, ON
- $70 to $75 CAD / hour
- Contract
Certifications Required: Anything within Amazon contact centre (Amazon Solution Architecture or associated with Amazon Connect)
Added 16 days ago
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Sr. Solutions Architect
Presidio
Grand Rapids, MB
- Full-time
A successful Networking Solutions Architect (SA) should be able to develop, present, and educate on various network infrastructure technologies (LAN/WAN, Data Center Switching, Security,…
Added 16 days ago
AW
Senior Architecte IA/ML | Senior AI/ML Architect, Services professionnels pour le secteur public | Public Sector Professional Services
Amazon Web Services (AWS)
Toronto, ON
- Full-time
Collaborer avec des ingénieurs ML, des architectes Cloud et des développeurs d'applications pour créer une solution ML ou GenAI prête pour la mise en production.

J&M Group

Adobe CDP Architect

Vancouver, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Apr 27, 2027
Experience: 3+ years of hands-on experience with Adobe Real-Time CDP and strong experience with Adobe Experience Platform.
Posting language: English
Posted: Oct 29, 2026

Original job description

We are looking for an experienced Adobe CDP Architect to support a customer data and journey transformation program for a Canadian utility client. The role will lead journey-mapping and business-discovery workshops, translate business outcomes into Adobe Real-Time CDP architecture, and provide technical leadership across data, identity, governance, integration, and activation. The architect will work closely with business stakeholders and delivery teams to design practical, privacy-compliant solutions and guide implementation.

Key Responsibilities

Lead journey-mapping and use-case refinement workshops with business and technology stakeholders.
Translate customer journeys, business rules, and desired outcomes into data, identity, profile, audience, and activation requirements.
Own the Adobe Real-Time CDP architecture, including schemas, identity namespaces, ingestion patterns, consent, governance, segmentation, and activation.
Design integrations between Adobe Experience Platform and enterprise systems such as SAP, Microsoft Fabric, Azure, AWS, Salesforce Marketing Cloud, and legacy platforms.
Provide architectural direction across Adobe Journey Optimizer or Campaign, Adobe Target, Customer Journey Analytics, and related AEP capabilities.
Guide implementation teams through technical design, delivery sequencing, testing, production readiness, and knowledge transfer.
Partner with Privacy, Security, Legal, Data, and business teams to embed privacy by design and compliant activation.
Support solution sizing, effort estimation, roadmap development, and resource planning.

Required Experience & Skills

7 10+ years in customer data, marketing technology, digital architecture, or related enterprise architecture roles.
3+ years of hands-on experience with Adobe Real-Time CDP and strong experience with Adobe Experience Platform.
Deep expertise in customer profiles, identity resolution, schema design, data modeling, segmentation, and activation.
Experience with Adobe Journey Optimizer or Campaign, Adobe Target, Customer Journey Analytics, and Adobe data-collection capabilities.
Experience with batch, streaming, API-based, and event-based integrations, plus data transformation and JavaScript tagging.
Working knowledge of SQL, XML, JSON, JavaScript, HTML, CSS, and at least one programming language such as Python.
Ability to translate business strategy and use cases into architecture, platform requirements, data models, integration designs, and delivery roadmaps.
Strong client-facing communication, workshop facilitation, stakeholder management, and technical leadership skills.
Understanding of data governance, consent, security, retention, and privacy regulations, including PIPEDA, GDPR, and CCPA.

Preferred

Experience in utilities, energy, telecommunications, financial services, or another regulated industry.
Familiarity with CIS, billing, payments, contact-center, OMS, IoT, or AMI data.
Adobe Experience Platform, Real-Time CDP, or Journey Optimizer certification.
Experience working in Agile, multi-vendor, and large enterprise transformation programs.

Skills

Adobe Real-Time CDP and Adobe Experience Platform architecture
Customer journey mapping and use-case translation
Identity resolution, unified customer profiles, schema design, and data modeling
Enterprise data integration across batch, streaming, APIs, and event-based sources
Client-facing workshop facilitation and technical leadership.

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More about this job

Responsibilities

Lead customer journey and use-case workshops, translating business outcomes into Adobe Real-Time CDP architecture and requirements for data, identity, profiles, audiences, and activation. Guide integrations and implementation across Adobe and enterprise platforms, embedding privacy and governance while supporting delivery planning, testing, and knowledge transfer.

Requirements

Requires 10+ years in customer data, marketing technology, digital architecture, or related enterprise architecture, including at least three years of hands-on Adobe Real-Time CDP experience and strong Adobe Experience Platform expertise. Candidates should bring deep knowledge of identity, profiles, data modeling, segmentation, integrations, privacy regulations, and client-facing technical leadership; experience in regulated industries is preferred.

Skills

Adobe Real-Time CDP
Adobe Experience Platform
Customer Journey Mapping
Identity Resolution
Unified Customer Profiles
Schema Design
Data Modeling
Audience Segmentation
Data Integration
Privacy and Data Governance
Workshop Facilitation
Technical Leadership
Adobe Journey Optimizer
Adobe Target
Customer Journey Analytics
JavaScript

Visa sponsorship

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Keywords

Adobe Real-Time CDP
Adobe Experience Platform
Adobe Journey Optimizer
Adobe Campaign
Adobe Target
Customer Journey Analytics
Customer Data Platform
Journey Mapping
Identity Resolution
Unified Customer Profiles
Identity Namespaces
Schema Design
Data Modeling
Audience Segmentation
Data Activation
Batch Integration
Streaming Integration
API Integration
Event-Based Integration
JavaScript Tagging
SQL
XML
JSON
Python
Data Governance
Consent Management
Privacy by Design
PIPEDA
GDPR
CCPA

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