Closed listing
Application Support Analyst - FO
- Montreal, QC, Canada
Contract
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Contract
- Closing date
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
The ideal candidate will have strong SQL and UNIX/Linux skills with experience supporting live Fixed Income trading environments.
What You Bring
- Experience with Repo products or strong knowledge of Fixed Income financial products
- Extensive experience supporting a live Fixed Income trading environment
- Proven experience working with financial software in Capital Markets
- Strong SQL skills, including complex queries, data troubleshooting, and analysis
- UNIX/Linux knowledge with the ability to read system logs and understand error messages
- Understanding of IT architecture and Front Office trading systems
- Strong communication skills with the ability to understand trader requirements and translate business needs into technical solutions
- Ability to work effectively in a fast-paced, high-pressure trading environment
- Fluent English
- French is a plus
- Ability to start at 7:00 AM to align with US market hours
- Provide first and second level support for Repo and Secured Funding trading systems
- Provide direct Front Office support during trading hours
- Handle incidents end-to-end, including ticket management, communication, stakeholder engagement, and resolution
- Conduct support investigations and root cause analysis
- Report incidents, outages, and system errors promptly
- Provide application support for assigned RSF trading systems and related projects
- Gather and analyze new requirements from business users
- Participate in release management activities
- Support system analysis, development, implementation, and ongoing support
- Coordinate with development and IT teams
- Experience with PnL recomputation and reconciliation
- Experience with APEX or Orchestrade platforms
More about this job
Responsibilities
Provide first- and second-level Front Office support for Repo and Secured Funding trading systems, including end-to-end incident handling, investigation, root cause analysis, and timely reporting. Support requirements gathering, release management, system implementation and ongoing support, coordinating with business users, development, and IT teams.
Requirements
Candidates should have experience supporting live Fixed Income trading environments, knowledge of Repo or Fixed Income products, strong SQL skills, and UNIX/Linux troubleshooting ability. They should understand Front Office trading systems, communicate effectively with traders, work well under pressure, speak fluent English, and be available to start at 7:00 AM; French is a plus.
Skills
- SQL
- UNIX/Linux
- Repo Products
- Fixed Income
- Capital Markets
- Front Office Trading Systems
- Application Support
- Incident Management
- Root Cause Analysis
- Release Management
- Requirements Analysis
- System Logs
- PnL Reconciliation
- APEX
- Orchestrade
- Stakeholder Communication
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Finance & Accounting
- Customer Service & Support
- Data & Analytics
Keywords
- Application Support
- Front Office
- Repo
- Secured Funding
- Capital Markets
- Fixed Income
- Trading Systems
- SQL
- UNIX/Linux
- System Logs
- Incident Management
- Ticket Management
- Root Cause Analysis
- Release Management
- Requirements Gathering
- PnL Reconciliation
- APEX
- Orchestrade
- Business Analysis
- Stakeholder Communication