Application Support Lead
- Canada
Contract
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Job details
- Job type
- Contract
- Posting language
- English
- Posted
Original job description
We are hiring for an Application Support Lead. This role focuses on maintaining the stability, performance, and reliability of the Right Angle and Zema platforms.
The ideal candidate has experience leading Level 2 and Level 3 application support, incident management, and business-critical application operations.
What You Bring
The ideal candidate has experience leading Level 2 and Level 3 application support, incident management, and business-critical application operations.
What You Bring
- Experience supporting and maintaining Right Angle and Zema platforms
- Experience leading Level 2 and Level 3 application support teams
- Knowledge of incident and problem management
- Experience supporting energy trading, risk management, and market data management applications
- Strong technical coordination and stakeholder management skills
- Oversee application support, maintenance, and continuous improvement
- Lead incident resolution and problem management activities
- Drive system reliability and application performance
- Coordinate with business stakeholders, vendors, and technology teams
- Support business-critical operations across energy trading and risk management platforms
More about this job
Responsibilities
Oversee support, maintenance, and continuous improvement for the Right Angle and Zema platforms, leading incident resolution and problem management. Coordinate with business stakeholders, vendors, and technology teams to maintain reliable, high-performing systems for business-critical energy trading and risk management operations.
Requirements
Experience supporting and maintaining Right Angle and Zema, and leading Level 2 and Level 3 application support teams, is expected. The role also calls for knowledge of incident and problem management, experience with energy trading, risk management, and market data applications, and strong technical coordination and stakeholder management skills.
Skills
- Right Angle
- Zema
- Level 2 Application Support
- Level 3 Application Support
- Incident Management
- Problem Management
- Application Operations
- Energy Trading
- Risk Management
- Market Data Management
- Technical Coordination
- Stakeholder Management
- Application Maintenance
- Continuous Improvement
- System Reliability
- Application Performance
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Customer Service & Support
- Energy
- Management & Leadership
- Finance & Accounting
Keywords
- Right Angle
- Zema
- Application Support
- Level 2 Support
- Level 3 Support
- Incident Management
- Problem Management
- Application Operations
- Energy Trading
- Risk Management
- Market Data Management
- Application Maintenance
- Continuous Improvement
- System Reliability
- Application Performance
- Technical Coordination
- Stakeholder Management
- Vendor Coordination
- Business-Critical Operations