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Added 28 mins ago
Senior Communications Advisor
Government of Yukon
Whitehorse, YT
Full-time
The Bilingual Communications Division supports government employees in informing, engaging with and promoting bilingual services to the public. We provide centralized translation services…
Added 1 hour ago
Senior Director, News and University Affairs
The University of British Columbia
Vancouver, BC
$13,531.92 to $20,284.5 CAD / month
Full-time
You will be a key advisor and counsellor to the President, VP External Relations, AVP Communications, and other senior University officials in handling critical issues. This position is…
Added 1 hour ago
Senior Director, News and University Affairs
University of British Columbia
Vancouver, BC · UBCV | Cecil Green Park House (CGPH)
$13,531.92 to $20,284.5 CAD / month
Full-time
You will be a key advisor and counsellor to the President, VP External Relations, AVP Communications, and other senior University officials in handling critical issues. This position is…
Added 2 hours ago
Business Advisor
City of Saint John
Saint John, NB
Full-time
The Business Advisor plays a key role in advancing the City of Saint John’s commitment to providing responsive, consistent and high-quality customer service.
Added 3 hours ago
General Counsel & Vice President, Legal and Regulatory Affairs
Kepler Communications Inc.
Canada
Full-time
At Kepler Communications, we're not just imagining the future of on-demand space connectivity - we're leading it!
Added 4 hours ago
Supervisor, Alumni Engagement
University of Ottawa
Ottawa, ON · Alex Trebek Alumni Hall
Full-time
Serves as the primary engagement advisor to assigned faculties, institutional leaders and Advancement colleagues by developing strategic and collaborative relationships and identifying…
Added 8 hours ago
Lead Software Developer
Open Text Corporation
Mississauga, ON · Richmond Hill, ON · Waterloo, ON
Other
…resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions…
Added 8 hours ago
AVP, Strategic Programs, Innovation, Insights and Regulatory Operations
Sun Life Québec
Montreal, QC
Full-time
…The role balances regulatory defensibility, operational risk, advisor and client experience, efficiency, capacity and responsible use of digital, automation, analytics, AI and emerging…
Added 9 hours ago
Sr. Customer Success Manager
Assent
Toronto, ON · Ottawa, Ontario
$100,000 to $130,000 CAD / year
Full-time
Develop and nurture lasting relationships with customers, serving as a trusted advisor throughout the entirety of the customer lifecycle journey. Defining compliance programs from start to…
Added 9 hours ago
Sr. Customer Success Manager
Assent
Ottawa, ON
$100,000 to $130,000 CAD / year
Full-time
Develop and nurture lasting relationships with customers, serving as a trusted advisor throughout the entirety of the customer lifecycle journey. Defining compliance programs from start to…
Added 9 hours ago
Vice-President, Advancement
Carleton University
Ottawa, ON
Other
…fundraising, alumni relations, donor engagement, advancement communications, campaign development, and external relationship-building. Building on Carleton’s ambitious vision and growing…
Added 9 hours ago
Sales - National Manager, Sales
Everllence
BC · West Vancouver, BC
Full-time
Serve as a trusted advisor to customers by understanding their operational, technical, and commercial objectives.
Added 10 hours ago
Associate
Royal Bank of Canada
Vancouver, BC
Full-time
You will provide quality client service and help deepen relationships with existing clients through ongoing, efficient support to both clients and the Advisor Team.
Added 11 hours ago
Academic Advisor
University of the Fraser Valley
Abbotsford, BC
Full-time
The Academic Advisor provides holistic, integrated advising services to current students, supporting them in achieving their academic, career, and personal goals by guiding them through…
Added 11 hours ago
Associate
RBC Dominion Securities
Vancouver, BC
Full-time
You will provide quality client service and help deepen relationships with existing clients through ongoing, efficient support to both clients and the Advisor Team.
Added 11 hours ago
Sales - National Manager, Sales
MAN
Vancouver, BC
Serve as a trusted advisor to customers by understanding their operational, technical, and commercial objectives.
Added 11 hours ago
Operations Manager
Manulife Wealth
Calgary, AB
Full-time
Coordinate internal meetings, schedules, and office communications
Added 12 hours ago
Senior Supplier Relationship Manager
BMO
Toronto, ON
Full-time
…program components, including ensuring change management & communications are in place for any enhancements / changes and mitigating any risk. Works collaboratively with internal and…
Added 12 hours ago
General Counsel & Vice President, Legal and Regulatory Affairs
Kepler Communications Inc.
Canada
Full-time
At Kepler Communications, we're not just imagining the future of on-demand space connectivity - we're leading it!
Added 12 hours ago
Assistant/Branch Assistant
Richardson Wealth
Toronto, ON
Full-time
…transformational journey to enhance our entrepreneurial, high-performing, advisor-centric…
Added 13 hours ago
Sales Associate
iA Financial Group (Industrial Alliance)
Toronto, ON
Full-time
Maintain regular contact with assigned advisors through in-person meetings, virtual meetings, telephone calls, and email communications.
Added 13 hours ago
Sales Representative - Uniform
Cintas Canada
Cambridge, ON
Full-time
Will be a solution-centric advisor; a forward-thinking problem-solver focused on customer satisfaction and results.
Added 13 hours ago
AVP, Strategic Programs, Innovation, Insights and Regulatory Operations
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Toronto One York
Full-time
…The role balances regulatory defensibility, operational risk, advisor and client experience, efficiency, capacity and responsible use of digital, automation, analytics, AI and emerging…
Added 14 hours ago
Human Resources Business Partner
OSL Retail Services Inc
Mississauga, ON
Other
The Human Resources Business Partner (HRBP) serves as a strategic advisor and key liaison between HR and assigned client group(s), driving HR initiatives that align with business…
Added 14 hours ago
Senior Event Planner
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Toronto One York
Full-time
…project schedules, operational plans, attendee experiences, communications, and event execution. The role requires strong financial stewardship, supplier management, risk mitigation, issue…

J&M Group

Business Analyst Scrum Master

Montreal, QC, Canada

Job type: Contract
Apply by: Mar 28, 2027
Experience: 8+ years of experience as a Business Analyst, Product Analyst, Scrum Master, or Delivery Lead supporting enterprise technology initiatives.
Posting language: English
Posted: Sep 29, 2026

Apply About employer

Applications open in a new tab.

Original job description

We are seeking an experienced Business Analyst & Scrum Master to support the delivery of a strategic enterprise platform designed to streamline business processes, workflow management, governance, reporting, and cross-functional operations within a global financial services organization.

The successful candidate will act as a bridge between business stakeholders and technology teams, driving requirement discovery, process analysis, solution definition, and Agile delivery execution. This role requires strong stakeholder management skills, a deep understanding of enterprise application delivery, and the ability to facilitate collaboration across product, architecture, engineering, operations, risk, and compliance teams.

The ideal candidate will combine business analysis expertise with Agile Scrum leadership, ensuring delivery teams remain aligned with business objectives while maintaining effective execution and continuous improvement.

About The Department

The department delivers innovative technology solutions that support critical business functions across governance, operational oversight, risk management, regulatory obligations, workflow automation, reporting, and enterprise operations.

What You'll Do in the Role

Business Analysis

Partner with business stakeholders to understand strategic objectives, operational challenges, and business requirements.
Conduct workshops, interviews, process walkthroughs, and discovery sessions to gather and document requirements.
Analyze current-state business processes and define future-state operating models.
Create business requirements documents, functional specifications, user stories, process flows, use cases, and acceptance criteria.
Identify opportunities for workflow optimization, automation, and process standardization.
Work closely with solution architects and engineering teams to ensure business requirements are translated into effective technical solutions.
Support solution design discussions and validate proposed functionality against business expectations.
Facilitate user acceptance testing, business validation, and production readiness activities.

Scrum Master Responsibilities

Facilitate Agile ceremonies, including sprint planning, daily standups, backlog refinement, retrospectives, and sprint reviews.
Support Product Owners in maintaining a prioritized backlog aligned to business priorities.
Monitor sprint progress and delivery commitments while managing risks, issues, dependencies, and impediments.
Promote Agile best practices and continuous improvement across the delivery team.
Provide transparency into delivery status, roadmap progress, and release planning.
Coordinate across multiple technology and business teams to ensure successful program execution.
Help establish delivery governance processes, metrics, and reporting mechanisms.
Drive team accountability and foster a culture of collaboration, quality, and continuous improvement.

Stakeholder Management

Serve as a trusted advisor to business, technology, and operational stakeholders.
Communicate project status, risks, dependencies, and decisions to senior management.
Manage competing priorities and facilitate alignment between business and technology teams.
Support change management activities, user communications, and adoption initiatives.

What You'll Bring to the Role

8+ years of experience as a Business Analyst, Product Analyst, Scrum Master, or Delivery Lead supporting enterprise technology initiatives.
Proven experience working on large-scale application development, workflow automation, digital transformation, or platform modernization programs.
Strong understanding of Agile methodologies including Scrum, Kanban, and Scaled Agile principles.
Extensive experience gathering, documenting, and managing business and functional requirements.
Experience creating process maps, user journeys, workflow diagrams, and business capability models.
Strong knowledge of software development lifecycle (SDLC) and Agile delivery practices.
Experience working closely with solution architects, developers, QA teams, and product owners.
Strong analytical and problem-solving capabilities with attention to detail.
Excellent written and verbal communication skills.
Ability to facilitate discussions across both technical and non-technical audiences.
Experience working within highly regulated environments such as banking, financial services, insurance, or capital markets.
Bachelor's or Master's degree in Business, Information Systems, Computer Science, Engineering, or a related field.

Preferred Qualifications

Experience supporting governance, compliance, risk, audit, legal, operational controls, or regulatory reporting functions.
Familiarity with workflow management, case management, document management, or business process automation platforms.
Experience using Jira, Confluence, Azure DevOps, or similar Agile management tools.
Knowledge of enterprise integration concepts, APIs, and data flows.
Experience with data analysis, reporting, and dashboarding tools.
Scrum Master, Agile, SAFe, CBAP, PMI-PBA, or similar professional certifications.
Experience working in global delivery environments with distributed teams.

Skills That Will Help You Excel

Outstanding stakeholder management capabilities.
Strong facilitation and workshop leadership skills.
Excellent organizational and planning abilities.
Ability to navigate ambiguity and drive clarity.
Strong influencing and negotiation skills.
Commercial and business acumen.
Data-driven decision-making mindset.
Ability to balance strategic thinking with execution focus.
Strong leadership, collaboration, and relationship-building skills.

Experience

At least 8 years of relevant experience would generally be expected to find the skills required for this role.

Apply About employer

More about this job

Responsibilities

Gather and translate business needs into requirements, process models, user stories, and technical solutions, while supporting testing and production readiness. Lead Agile ceremonies and delivery coordination, manage risks and dependencies, and align business, technology, and operational stakeholders.

Requirements

Requires at least 8 years of relevant experience in business analysis, product analysis, Scrum Master, or delivery leadership, including enterprise technology initiatives and Agile practices. Candidates should have strong requirements, process analysis, facilitation, and stakeholder management skills, experience in regulated industries, and a bachelor's or master's degree in a related field.

Skills

Business Analysis
Scrum Mastery
Agile Delivery
Requirements Gathering
Stakeholder Management
Process Analysis
Workflow Automation
Backlog Management
Sprint Planning
User Acceptance Testing
Risk Management
Change Management
Process Mapping
SDLC
Jira
Confluence

Visa sponsorship

Not detected in the job text

Keywords

Business Analysis
Scrum Master
Agile
Scrum
Kanban
Scaled Agile
SDLC
Enterprise Applications
Workflow Automation
Digital Transformation
Platform Modernization
Requirements Management
User Stories
Acceptance Criteria
Process Mapping
Business Capability Models
User Acceptance Testing
Jira
Confluence
Azure DevOps
Solution Architecture
APIs
Data Flows
Governance
Compliance
Risk Management
Regulatory Reporting
Financial Services
SAFe
CBAP

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